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About clower_element

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  1. Thank you very much for your help. I've submitted a ticket with my problem.
  2. Hi Would someone be so kind and help me please 😊. I've been a user of my Malwarebytes Lifetime License for about 8 years now. I've have just signed up to Malwarebytes Account and was going to input my Lifetime License there. I signed up for my my account with a different email address because the email address I purchased my Malwarebytes with 8 years ago no longer exists. Reading some helpful advice on these threads made me think it was OK using a new email address and just adding my Lifetime License ID and Key. The trouble is when i click on "My Account" from "Malwarebytes Dashboard GUI " it opens up my browser and prefills the "Sign In" page with the old non existent email address. When I try to register my Lifetime License ID and Key in my newly set up account it tells me "The product you are trying to use is already registered" I guess having my Lifetime License linked to my old non existent email address is preventing me to having it registered in my new account. How do I transfer my Lifetime License to my new account please? Helping me solve this issue would be very much appreciated. Thank you
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