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JiMCAILLOU

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  1. Hi AdvancedSetup, and THX for your interest in my request...☺️ As I mentioned, windows won't boot at all, neither in safe mode, neither with driver signature desactivation, in none of the offered modes : always the same, (as I desactivated fast boot to see what happens) I can see the post, normal, then the windows 10 white logo in the midlle of my screen, freezed after a couple of seconds. Anything OK in the bios, drives detected, etc. I also tried to keep only my SSD, still the same. I ran ssdlife & HDtune surface test via Malekal LiveCD, no problem with my drive. I'm pretty sure this happened because of V3 install. Anyway, it happened just after. And my system was clean and running for months (years ?) without any major problem. I'm not an expert, but I work in a computer company, so I have some notions... May be it's a conflict ? I also use keyscrambler, and AVAST free. No other active software. Before my MBAM V3 update from V2, I was using Cybereason ransomFree, that I have uninstalled just before MBAM V3 install. Concerning restore point, I tried the one automatically made by Windows just before uninstalling Cybereason, ie before update from MBAM V2 to V3, the same. At least, as I need my computer to work, I couldn't wait anymore, and I just bought another SSD and installed a fresh new win10, without MBAM of course, and also bought Eset Nod32, for a single and troubleless solution. I write you from this new system. I'll use the old SSD to copy files & get back settings time by time, until my fresh install is complete. Lots of softwares, lot of settings, I'm a little bit disapointed.... I still agree anyway to connect the corrupted OS SSD drive to try to find a solution, but I confess that I gave up hope of success...? If you have any suggestion... THX
  2. I reply cause you moved my thread from "malwarebyte 3 support" to "malware removal", although I'm pretty sure this is not an infection, but an issue with installation. Anyway, still expecting for help...
  3. Hello,  Just installed new version 3 of MBAM on my computer, over a v2 that I had since years. Installed this V3 yesterday, reboot today, and no more boot, win stops & blocked just after powering up, on win logo. (win 10 x64 pro) At first, didn't even made a relation between no boot and MBAM, but, after I tried win tools to fix, with no success, I booted on Malekal liveCd USB key to have a look at "srtTrail.txt" in c:\windows\system32\logfiles\Srt, then I found an error with the bootres.dll. I googled a few, and found a thread here related to MBAM, srttrail, and bootres.dll. Now, it seems evident that the fresh MBAM installation (yesterday) is linked to my non-boot today, my Win10 is clean, and never caused me any boot neither stability trouble. So, I need, please, help...? What i've done, first, is using a restore point, didn't solve anything. Then, may be it was not intelligent, was to use the "fixlist.txt" you attached to the thread mentioned above. (of course ?) didn't solve my problem...? ... So, what I can do is to attach my original FRST log, done before using the fixlist > file "FRST_1.txt" I also attach the fixlist I used, given on the thread above mentioned > file "Fixlog.txt" I also attach the second FRST log, the lastest a actual, done after I used the Fixlog > file "FRST_2.txt". Done nothing else since, except rebooting on my Malekal LiveCD, to post on this forum. So the FRST_2.txt is my actual report. Hoping you'll be able to build me an efficient fixlog, or any other solution... THX ? FRST_1.txt Fixlog.txt FRST_2.txt
  4. I guess we replied at same time... I read your answer, and guess there is a mistake, No soucy with database auto update, and by the way, I configured mine as your, every 2 2hours, just the annoying "you have to run as adminsitrator" when i want (more exactly, when MBAM wants) to update the software itself.
  5. 'Lo, Replying according to your demand, even if I think it's unnecessary, regarding my previuous post. So, first of all, my "security softwares" : avast free antiviruswindows firewall, and windows firewall notifierMBAM premiumMBAM anti exploit (exploitshield)keyscrambler (anti keylogger)wifiguard (network intrusion detector)USB disk secutiy (USB connected periphs protection cause my USB keys run on many infected computers)windows defender (by default)At least, i use sandboxie to run "hasardous" softwares, and sometimes to run firefox Unchecky is also installed, and remains as a service I guess. I sometimes use adwcleaner as a scanner, and often scan with online scanners (jotti, metascan, virscan, virus.org, virustotal) hasardous files. I also sometimes scan hasardous URLs with scanurl.net. All of this on win7x64 pro "official", bought from MS, full updates MS, i5 3570, 8Go ram, SSD 256 Now, here are scans reports you asked for : mbam check report (CheckResults.txt)security check report (checkup.txt) Hope it'll help, Regards CheckResults.txt checkup.txt
  6. THX for so quick reply !!!! Just came back to report after manual update : > update : successfull via DL from site and overwrite existing version. Now 2.0.1.1004 > this update fixed the bug with "protection form malicious websites" annoying popup. Then, no more nooying popup with websites protection disabled, automatic program update failed, DL and overwrite = everything OK. Not created icon on desktop with the installer (that luckily asks wether I want or not) this time, manually created it from directory. So all is OK (except software auto update, but not really a problem as fas as manual updates are OK, considering MBAM informs there is update...). About icon impossible to del from desktop, it's not on my computer, but on a customer computer, which is gone now, and I uninstalled MBAM from it cause I couldn't del icon (I usuelly keep MBAM on computers, for future, only delete all shortcuts). So no more test is possible. Here it is. So apart from auto updates, all is OK for me now, and can't tell you anymore. Anyway, would be glad to help, if there is anything left I can do to, I'll do. Just ask.
  7. Hello, just created my account to confirm these problems on my computer too. both the admin rights problem for latest program update and desktop icon impossible to del. Without self-protect enabled For update, gonna try update DL and install on it. for icon, no way ???? Tried to solve my problem with google search, that lead me here. From france, Win7x64pro, avast free, all updates. I'd like to add another problem, using premium version of MBAM (and having used MBAM for years now, and using it frequently for my customers computers I have to clean) I hate the Websites protection fonctionnality (I know what I do on Internet, and use when required a sandbox software), and disabled it. I also disabled the notifications. Anyway, at each windows startup, a popup displays, saying my protection is not full, "would youy like to set it right now". So, only way I found is activation of website protection, and add my firefox to trusted processes.
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