garioch7

This website is also being incorrectly blocked using the latest version of Chrome. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 8/3/18 Protection Event Time: 5:59 AM Log File: 981a6674-96fb-11e8-b5ca-1c6f65ccc00f.json Administrator: Yes -Software Information- Version: 3.5.1.2522 Components Version: 1.0.391 Update Package Version: 1.0.6183 License: Premium -System Information- OS: Windows 10 (Build 17134.191) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: RiskWare Domain: api2.poperblocker.com IP Address: 34.198.117.76 Port: [4512] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end)

Similar problem here, just started a few minutes. I added an exception because MB was repeatedly issuing block notices. Here is my log: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 7/4/18 Protection Event Time: 2:06 PM Log File: 97329896-7fac-11e8-872a-1c6f65ccc00f.json Administrator: Yes -Software Information- Version: 3.5.1.2522 Components Version: 1.0.374 Update Package Version: 1.0.5765 License: Premium -System Information- OS: Windows 10 (Build 17134.112) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: RiskWare Domain: crl.starfieldtech.com IP Address: 72.167.239.238 Port: [14831] Type: Outbound File: C:\Program Files\Bitdefender\Bitdefender Security\vsserv.exe (end) The file vbsserv.exe is a major Bitdefender component file. I can't imagine that it is sending traffic to a malicious site? Submitted for your information. Have a great day. Regards, -Phil

@Vabadus The Android OS on the Samsung phone is version 4.4.2. Thank you for your continued assistance. Have a great day. Regards, -Phil

@Vabadus Just an update. The feature does work, when the option is there. I found the procedure somewhat cumbersome, and after invoking the pause, at least with my smart phone, the option to pause again, after 30 minutes, did not appear. I had to reboot my phone. The option in my notifications screen came back temporarily and then disappeared again, until I went into the "Settings, Notifications" and unchecked and then checked again the "Allow Pause Notifications at which point the "Pause RTP for 30 minutes" option reappeared in the MBA notification on my notifications screen. I think that this still might be a "work in progress" or that it might be better to be able to deactivate RTP directly from within MBA. Nonetheless, I greatly appreciate the quiet backup of the applications on my phone, since I backup my phone weekly to both of my computers. Have a great day. Regards, -Phil

@TempLost Indeed you did. I found the procedure somewhat cumbersome, and after invoking the pause, at least with my smart phone, the option to pause again, after 30 minutes, did not appear. I had to reboot my phone. It came back temporarily and then disappeared again, until I went into the "Settings, Notifications" and unchecked and then checked again the "Allow Pause Notifications at which point the "Pause RTP for 30 minutes" option reappeared in the MBA notification. I think that this still might be a "work in progress" or that it might be better to be able to deactivate RTP directly from within MBA. Have a great day. Regards, -Phil

@moo4x This topic might be of interest to you. Please scroll down. It is a two-stage process to disable protection temporarily. Before anything else, make sure that you have the latest version of Malwarebytes for Android. Step 1: Go to Settings, Notifications, and ensure that you enable the Malwarebytes RTP notification icon and also check the box to "Allow Pause Notification". Step 2: When you want to actually suspend Real-Time Protection (RTP), you have to open your smart phone notifications, and there should be an option to Pause RTP for 30 minutes. Select that, and the MBA icon should disappear and the notification itself. After 30 minutes, it will turn itself back on. I hope this helps. Have a great day. Regards, -Phil

@Vabadus Thank you for your post. I will test it out when next I backup my phone (Friday) and report back. Have a great day. Regards, -Phil

@Vabadus Thank you for your post. No, I only selected the box in the "Setting", "Notifications", "Allow RTP Pausing ..." I saw no MBA icon, because I had turned that off. I don't like icons taking up real estate on my smart phone. I have turned the MBA icon back on, and now I can see that option. When I backup my smart phone again next week, I will test it again. Thank you for the clarification of how this works. I just thought that selecting the one item was sufficient ... Have a great day. Regards, -Phil

@Vabadus I am really sorry to have to report that activating: "Allow RTP Pausing from Notifications" had absolutely no impact on the issue. When backing up my smart phone on both of my computers today, with that option checked, the smart phone continued to buzz and show ransomware protection notifications while backing up the applications, via the SmartSwitch backup software. The ransomware module seems to be targeting my 64 GB micro-SD card in the Samsung smart phone, which only has a few photos on it. I would really appreciate this issue being fixed. It is very annoying and it has been going on for a very long time. Thank you and have a great day. Regards, -Phil

@Rae0920 Are you sure that you have posted in the right Forum? This is the Forum for Android, which normally is found on smartphones. You make mention of your mother's "computer". I would recommend that you post in the Malwarebytes 3 Support Forum if it is her computer rather than her smartphone. I am not aware of a way to stop all pop-ups, but then I have never wanted to stop them. They warn me about an unsafe download or website, and I would rather know about that. You can add "Exclusions" under "Settings" if you know the sites/files are safe, but you might want to check out where your mother surfing when the pop-ups appear ... ? I hope this helps. Have a great day. Regards, -Phil

@Vabadus Thank you for your post. I have updated my Samsung phone to the latest version of Malwarebytes for Android. I found the setting that you mentioned. I will be backing up my phone at the end of week, and I will let you know if the problem is resolved. Thank you and have a great day. Regards, -Phil

@Vabadus You told me on 2018-05-06 that you were planning a release "in 2 weeks". It is now June. Is there a new release with a "Pause Ransomware Protection" button? I can't find it and disabling the Ransomware Protection does nothing to alleviate this longstanding nuisance issue. An update would be appreciated. Have a great day. Regards, -Phil

The latest CCleaner update also falls victim to this "bug". Turning off the Ransomware Protection allowed the update to install successfully. Submitted for your information. Have a great day. Regards, -Phil

Thank you for that information. Actually I "accidentally" discovered this morning that you could just click on "Current" and it would initiate an update. And yes, there is still the right-click option to check for updates from the tray. All is good! Have a great day. Regards, -Phil

I have just updated to Version 3.5.1. I miss the ability to manually initiate an update. I always manually initiate updates for both my anti-virus and MBAM apps after bootup each day to ensure that when I venture out on the web, all protection app definitions are current. Other than that, the new version looks good to me. Have a great day. Regards, -Phil