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About garioch7

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    Trusted Advisor
  • Birthday 09/04/1952

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  • Location
    Port Hood, Nova Scotia, Canada
  • Interests
    Malware Removal, Videography, Video Editing, Photography, Computers,

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  1. The latest CCleaner update also falls victim to this "bug". Turning off the Ransomware Protection allowed the update to install successfully. Submitted for your information. Have a great day. Regards, -Phil
  2. garioch7

    Initial impressions MB 3.5.1

    Thank you for that information. Actually I "accidentally" discovered this morning that you could just click on "Current" and it would initiate an update. And yes, there is still the right-click option to check for updates from the tray. All is good! Have a great day. Regards, -Phil
  3. garioch7

    Initial impressions MB 3.5.1

    I have just updated to Version 3.5.1. I miss the ability to manually initiate an update. I always manually initiate updates for both my anti-virus and MBAM apps after bootup each day to ensure that when I venture out on the web, all protection app definitions are current. Other than that, the new version looks good to me. Have a great day. Regards, -Phil
  4. @Vabadus Thank you for your update. That is great news. I will forward to getting the update in two weeks. Have a great day. Regards, -Phil
  5. @Vabadus April has come and gone. Would you be so kind as to let me know when a "fix" for this longstanding issue will be released? Thank you and have a great weekend. Regards, -Phil
  6. garioch7

    Infected rundll32.exe file

    @kirstenk There are no infected files being reported. You have the trial version of Malwarebytes Premium. The real-time web protection is alerting you that either you, or a redirection malware or program, is trying to open a website that Malwarebytes Premium states contains riskware, so it is blocking access to that site. If you know that the website is good, and there is no riskware there, then you should report it as a "false positive" in the appropriate Forum here; otherwise, I would stay away from that website. I hope this helps. Have a great day. Regards, -Phil
  7. @AntonioRodriguez You can only use Malwarebytes Premium licence keys with PCs. If you want Malwarebytes for Android Premium, you must pay for a subscription. I hope this helps. Have a great day. Regards, -Phil
  8. @Vabadus Thank you for your reply. I am really pleased to learn that there will finally be a fix in April. Have a great day. Regards, -Phil
  9. @dkilleen I don't have any apps on my micro SD card either. It only has some photos on it. It appears that when SmartSwitch is backing up the apps on the phone itself, it creates temporary files or somehow accesses the SD card, which triggers the MBA ransomware module. There are no ransomware warnings when the actual content (.jpg files) that I have stored on the micro SD card is backed up by SmartSwitch. I know that @Vabadus has analyzed this issue and he does know what is causing the false ransomware warnings. It seems that fixing the problem, is THE problem. I wonder if the Android group is sufficiently staffed ... ? For the price paid for a year's subscription, there should be adequate staff and expertise to remedy this nuisance issue in a reasonably timely manner. I don't think that putting up with this problem for six months and counting, is reasonable and acceptable customer service. Just my two cents. Have a great day, and thank you for your post. Regards, -Phil
  10. @dkilleen I am running the same version of SmartSwitch to back up my Samsung G386W smartphone. On occasion, I have not received any ransomware warnings, but 98% of the time, Malwarebytes for Android (MBA) reacts to the backup of the applications on the phone. It appears to be in some way related to the micro SD card that I have installed in the phone, because that is the path that MBA reports during the application phase of the backup. @Vabadus Thank you for the update. I am disappointed that this issue has still not been fixed six months after reporting it and providing Malwarebytes with all of the requested information and logs. It is even more disappointing that there is no scheduled release date now for a fix. I hope this issue is fixed before it is time for me to pay for renewal this coming August. Regards, -Phil
  11. garioch7

    Malwarebytes with Eset or Bitdefender

    @ikariwolf777 Forums! I have used Bitdefender Total Security and Malwarebytes Premium together for years. They work just fine together. The only advice that I would offer is to add the Malwarebytes executable files to the Bitdefender "Exclusions". Also, should you have to uninstall or repair Bitdefender, it is best to deactivate your Malwarebytes Premium licence, and uninstall it first. Once Bitdefender is reinstalled or repaired, then reinstall and activate your Malwarebytes Premium. Hope this helps. Have a great day. Regards, -Phil
  12. @Vabadus I have been patiently waiting since August 2017 for this nuisance issue to be fixed. Is there a target date for a fix on the horizon yet? Thank you and have a great day. Regards, -Phil
  13. I am also affected with no real time web protection. It just sticks at "Starting ..." when I try to turn it on. Started today for no reason. No changes to my computer configuration. Please fix this. Thank you and have a great day. Regards, -Phil
  14. @frodojrr I concur with @daman1. The interface between the chair and the keyboard is the greatest vulnerability, but security is all about "layers". I am very confident that BDTS and MBP will keep me protected from all but the most stupid of mistakes. That is why I run them both. They are both very good at what they do. There is some overlap, but for now, they each have individual capabilities that the other lacks. You might want to read this post about why MBP is not considered a full-fledged anti-virus computer security solution. You might also be interested in this post. That said, BDTS does not claim to address the malware programs, like adware, browser redirectors, etc., and such, at which MBP is so adept. This is just my two cents and does not reflect the opinion of either company. I have no connection to either company, other than being a "Trusted Advisor" on this Forum, and a member of the Bitdefender Forum. Have a great day. Regards, -Phil
  15. @frodojrr I have been running Bitdefender 2018 Total Security (and earlier versions) with Malwarebytes Premium 3 (and previous versions) for years now, without issues. I have added the recommended Malwarebytes executable files to the Bitdefender exclusion list. You should ensure that you have the latest build of both Bitdefender and Malwarebytes installed on your computer. While the potential does exist for conflicts, but Malwarebytes staff work very quickly, and well, with the major anti-virus vendors to remove the causes of any incompatibilities. I hope this helps. Have a great day. Regards, -Phil

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