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Span

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About Span

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  1. Help Please! I am leaving town tomorrow early am and desperately need my computer. Can we try to resolve this today? Really appreciative with all the requests I see that you have. BTW, a popup just now stated that I have 2 viruses: rootkitsirefef.spy and trojan.FakeAV-Download with an (888) phone number to call. I now think I should have written down all the info on the popup, but at the time I thought it was one of the malware ads.
  2. Sorry. It can take 20-30 min sometimes for it to unfreeze. (Some of the blank lines represent files I deleted that are work related) Here is the OTL.Extras file:OTL Extras logfile created on: 3/23/2014 3:39:55 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\N\Downloads64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstationInternet Explorer (Version = 9.11.9600.16521)Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.88 Gb Total Physical Memory | 2.23 Gb Available Physical Memory | 57.54% Memory free7.88 Gb Paging File | 6.
  3. Interesting, after running OTL the Media View was removed automatically. Almost all the other ads/popups/corner moving remain the same Computer is freezing so I am sending off what I have as of now. Will send Extras.Txt next OTL.Txt popped up with: OTL logfile created on: 3/23/2014 3:39:55 PM - Run 1OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\N\Downloads64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstationInternet Explorer (Version = 9.11.9600.16521)Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.88 Gb Total Physical Memory
  4. Incredible software. TY!! Quick scan found 300 PUPs in over 30k files. Do I only delete the 3 software selected checked ones or the entire 300 list from the MalwarBytes results log? Are any of them important to keep? Below are the 3 selected 'Adware's followed by two similar software-unselected PUP files. All dealing with FlashPlayer. After that is the entire list of 300. My problem is tons of ads popping up and an especially upper right hand screen corner rolling down in various degrees to reveal an underlying ad. Further, my cursor and screen freeze. C:\Users\N\Downloads\Flash
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