bmoran007

Hi Please find attached FRST and the CheckResults. Regards Brendan FRST.txt CheckResults.txt

I have the new 2.0 Premium edition and cannot get my system fully protected - see attached. Have put in my Licence, did update, ran scan etc have all the protections enabled etc. Can you help. Regards Brendan

Text files attached. Addition.txt FRST.txt CheckResults.txt

I have tried without success to run the Pro version of the software that I purchased today. I have gone through all your install and removal procedures without any success. When I try and run a scan the program either just crashes or I get a Runtime error 13. I am using Windows 7 and now of the Xp about setting the date apply. When I check the Update it says I am running Ver 0.00.00 etc and the date is 01/01/1601 - see attached. Regards Brendan

I have tried without success to run the Pro version of the software that I purchased today. I have gone through all your install and removal procedures without any success. When I try and run a scan the program either just crashes or I get a Runtime error 13. I am using Windows 7 and now of the Xp about setting the date apply. When I check the Update it says I am running Ver 0.00.00 etc and the date is 01/01/1601 - see attached. Regards Brendan