• Announcements

    • AdvancedSetup

      Support Alert - Hurricane Irma   09/08/2017

      Due to weather in the South East United States response times may be delayed. We appreciate your patience and understanding.  

prombamuser

Members
  • Content count

    73
  • Joined

  • Last visited

About prombamuser

  • Rank
    Regular Member

Recent Profile Visitors

965 profile views
  1. Malwarebytes account

    I decided to setup an account to manage my subscription, just in case I ever need it. I could not remember the email I used when I purchased it six years ago. I don't believe I still have that email address. I still have the original receipt from Cleverbridge. It make no mention of the email address. Is there a way I can add my subscription to account I just created?
  2. MBAM3 prevented upgrade to CCleaner

    Is the portable version affected?
  3. AdwCleaner & Malwarebytes 3.0

    Thanks for the reply. I will continue to use Malwarebytes 3.0 and Adwcleaner for the time-being. I also use HitmanPro and Zemana Portable once a month.
  4. AdwCleaner & Malwarebytes 3.0

    I am currently running Malwarebytes 3.0 Premium. I also have AdwCleaner and I run it about once a month. I know that AdwCleaner is owned by Malwarebyles. Is AdwCleaner included in Malwarebyles 3.0? Is it redundant to use both? In other words, will AdwCleaner detect threats that Malwarebytes won't or missed?
  5. Scheduled Scan (3.1.2)

    I downloaded v3.1.2.1733 and installed over-the-top v3.1.1716. I now noticed that I do not get a notification when a scheduled scan has completed and no threats found. Is this deliberate? It is fine with me; I just want to make sure this is not a bug. If this is on purpose. will I be notified if there is a threat found? No other problems that I can see. Thanks.
  6. MalwareBytes & Windows 10 Creator's Update

    Things are really improved. I got the latest component update 1.0.103 using the Install Application Update. I rebooted just in case. I now have the Recommended setting for Windows Action Center and Defender seems to be running as well. I have the latest version 3.0.6.1469 and protection problems seem to be fixed. The only issue is the Exclusions, Sometimes entering the site names does not work; I have to enter the ip address. I know this is a known issue and are working on it. I also hope they add back the option to exclude from the pop up message. Also would like a backup/restore feature for settings, exclusions, protected applications, etc. This will make it easier to reinstall without having to configure again.
  7. MalwareBytes & Windows 10 Creator's Update

    After we received the new component update, are we then able to change the Windows Action Center setting back to the recommended setting without Defender becoming disabled?
  8. Malwarebytes 3.0.5 and Windows Defender

    I went ahead and upgraded to the Creators Version (1703). Thank you for informing how the fix the Windows Defender Security Center, as it is called in 1703. I did have it set to the default which was the setting previously and did not cause a problem. I guess 1703 thinks Malwarebytes is an AV, which it is not. I like Malwarebytes + Defender protection. I do not like the fact that I had to enable Cloud-based protection and Automatic Sample Submission to get the green check mark. I had those 2 options disabled previously, I hate that MS thinks it knows better than us or want more info about us and uses scare tactics.
  9. component 1.0.96

    I installed the latest version 1.0.96 using the Install Application Updates button. It is too soon to tell if there are problems. Here are some logs to look at; maybe they will help identify problems that may not be apparent. Please let me know if you find anything. Btw, would MalwareBytes install the Application updates automatically, it I do not use the button? The MB-Check.zip contains 2 MB-Check files; one with Admin rights and another without Admin rights. Addition.txt FRST.txt logs.zip MB-Check.zip
  10. New Problem?

    Update....I still had the installer so I did not download again, but I forgot that the installer had the old component 1.0.50. I discovered this when I did the website blocking test and got no popup; just server not found error message. Fortunately. I was able to use the "Install Application updates" button to get current. I now get the popup message, but an old problem has reoccurred; I have to use ip address to add to exclusion list. It won't work with the site name, I was able to use the site name in 1.0.75 before the reinstall. Everything else seems fine...so far...
  11. New Problem?

    I did not know that Self Protection wasn't running. I relied on the reporting. I just did an uninstall and ran mb-clean. Rebooted and reinstall. It apparently fixed the problem. Uninstalling and reinstalling seems to be the universal fix for everything. Hope one the produce will be stable enough that we won't have keep doing this. Here are the new logs...Please take a look at them and see if there are problems I don't see. Btw, I had to stop MBAMService in Task Manager to zip the logs folder. logs.zip Addition.txt FRST.txt MB-CheckResult.txt
  12. New Problem?

    Here are the logs... Addition.txt FRST.txt logs.zip MB-CheckResult.txt
  13. New Problem?

    I may have discovered a new problem. I still have the problem of some protections not starting occasionally and I don't get the triangle notification in the systray. I only find out when I open the program. I decided to to try the suggestion of turn on self protection early start. It won't turn on. The slider does not move. Tried to turn off self protection and it won't turn off either. I am running under limited user in Windows 10 Pro 64bit. I tried running MalwareByles as admin, but still did not work. I logged into my Admin account, but still would not let me turn off self protection or turn of self protection early start. I have never tried to change these settings before; so I don't know if this problem always existed for me or it is new. I am running v3.0.6.1479/1.0.75.
  14. I downloaded the new version with component package version 1.0.75. I never received v1.0.69 via automatic update. I decide to download the new installer. I installed it over the top with no errors. Everything seems to be working fine. The web protection seems to be running correctly. I get a popup when a site is blocked. I can add the name of a site to the exception list instead of having to use the site's ip address, which I have to go to a lookup site and get that info. There are a couple of new features I would like to see in the near future, 1) Ability to add a site to the exception list w/o having to manually type it. it was in version 2.2.1. Why would they remove it? 2) Backup/restore settings, particularly the Exploit Protection list. Thanks.
  15. Possible bugs in Exclusion

    I am running MalwareBytes 3.0.6.1469 0n Win10 Pro 64bit. I may have discovered a couple of bugs in Exclusions or they may be intentional. 1) Adding the website's name in the Exclusions does not work, You have to use the site's ip address, 2) When a site is blocked, you get a Server not found; not the MalwareBytes blocked site message that version 2 displayed. You really should change this because it is confusing. Users don't know if if is a server problem or MalwareBytes. Also, where does MalwareBytes get their info to block a site? I have seen it block sites that may not need to be block. I checked the sites' reputation and I can't find anything that suggest the the is harmful.