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totally confused

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  1. Yes, I rebooted and yes, I still get the same error code.
  2. Hi I checked the box to detect setting automatically, and here is the new log you asked for: Have a nice weekend! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:52:31 PM, on 9/4/2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v7.00 (7.00.6002.18005) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe C:\Acer\Empowering Technology\SysMonitor.exe C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe C:\Program Files\Nova Development\Greeting Card Factory Deluxe 6.0\ReminderApp.exe C:\Windows\system32\taskeng.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Microsoft Works\WkDetect.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Creative Home\Hallmark Card Studio 2008 Deluxe\Planner\PLNRnote.exe C:\Program Files\FinePixViewerS\QuickDCF2.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\Nova Development\Photo Explosion\CalCheck.exe C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Windows\System32\mobsync.exe C:\Users\Owner\Documents\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NetZero\SearchEnh1.dll O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Acer\Empowering Technology\SysMonitor.exe O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe 6.0\ReminderApp.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: Empowering Technology Launcher.lnk = ? O4 - Global Startup: Event Planner Reminder 2008.lnk = ? O4 - Global Startup: Exif Launcher S.lnk = C:\Program Files\FinePixViewerS\QuickDCF2.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O4 - Global Startup: Photo Explosion Calendar Checker.lnk = ? O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228 O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227 O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O13 - Gopher Prefix: O15 - Trusted Zone: http://www.malwarebytes.org O15 - Trusted Zone: *.netzero.com O15 - Trusted Zone: *.netzero.net O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe O23 - Service: Intel® Alert Service (AlertService) - Intel® Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: IntelDHSvcConf - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe O23 - Service: Intel® Software Services Manager (ISSM) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Intel® Viiv Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 10631 bytes
  3. I'm not sure if I did this right, I went into Tools/Internet Options/clicked on the connections tab / LAN setting/ and unchecked the box under proxy server. Tried to update and still get another error code 732. I'm going to try to relaunch IE and try it again. Nope, still get error code 732
  4. I hope I've posted in the right place. I've had mbam (free version 1.40) already on my computer. My problem is I cannot get it to update, I keep getting an error code 732. I've installed, uninstalled, ran the clean up tool several times, still error code 732. I completely uninstalled my anti-virus software because I thought that was causing the conflict. Here are the logs, hope you can find the problem: Malwarebytes' Anti-Malware 1.40 Database version: 2551 Windows 6.0.6002 Service Pack 2 8/29/2009 9:50:23 AM mbam-log-2009-08-29 (09-50-23).txt Scan type: Quick Scan Objects scanned: 78762 Time elapsed: 2 minute(s), 25 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:52:35 AM, on 8/29/2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v7.00 (7.00.6002.18005) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe C:\Acer\Empowering Technology\SysMonitor.exe C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe C:\Program Files\Nova Development\Greeting Card Factory Deluxe 6.0\ReminderApp.exe C:\Windows\RtHDVCpl.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Microsoft Works\WkDetect.exe C:\Program Files\NetZero\exec.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Creative Home\Hallmark Card Studio 2008 Deluxe\Planner\PLNRnote.exe C:\Program Files\FinePixViewerS\QuickDCF2.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\Nova Development\Photo Explosion\CalCheck.exe C:\Windows\system32\taskeng.exe C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Program Files\NetZero\exec.exe C:\Program Files\NetZero\qsacc\x1exec.exe C:\Program Files\Internet Explorer\IEUser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\SearchFilterHost.exe C:\Users\Owner\Documents\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = searchap.untd.com;127.0.0.1;localhost;*microsoft.com;*windowsupdate.com;*wustat. windows.com;*test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkass ociates.com;cf.netzero.net;qs.netzero.net;*.quicken.com;*.pogo.com;*.mail.yahoo. c om;*.aolcdn.com;*.yimg.com;<local> R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NetZero\SearchEnh1.dll O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Acer\Empowering Technology\SysMonitor.exe O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Deluxe 6.0\ReminderApp.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: Empowering Technology Launcher.lnk = ? O4 - Global Startup: Event Planner Reminder 2008.lnk = ? O4 - Global Startup: Exif Launcher S.lnk = C:\Program Files\FinePixViewerS\QuickDCF2.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O4 - Global Startup: Photo Explosion Calendar Checker.lnk = ? O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228 O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227 O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O13 - Gopher Prefix: O15 - Trusted Zone: http://www.malwarebytes.org O15 - Trusted Zone: *.netzero.com O15 - Trusted Zone: *.netzero.net O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{1230E2C5-8CD3-4C20-AF42-28B28326E5B8}: NameServer = 64.136.52.73 64.136.44.73 O17 - HKLM\System\CS1\Services\Tcpip\..\{1230E2C5-8CD3-4C20-AF42-28B28326E5B8}: NameServer = 64.136.52.73 64.136.44.73 O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe O23 - Service: Intel® Alert Service (AlertService) - Intel® Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: IntelDHSvcConf - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe O23 - Service: Intel® Software Services Manager (ISSM) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Intel® Viiv Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 11194 bytes
  5. I did as you requested. typed in the Y and clicked enter. I then tried to update, still get error code 732. I rebooted and just tried again, still get error code 732. I'm on-line, if I wasn't I couldn't post here because I wouldn't be connected to the internet. I even uninstalled ran the clean up tool and downloaded it again, tried to update and get error code 732. . I've never run into anything like this before. I even shut down the windows firewall and tried, still error code 732
  6. I hope this is what you wanted? Process PID CPU Description Company Name System Idle Process 0 98.95 Interrupts n/a 1.16 Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 484 Windows Session Manager Microsoft Corporation csrss.exe 556 Client Server Runtime Process Microsoft Corporation wininit.exe 620 Windows Start-Up Application Microsoft Corporation services.exe 664 Services and Controller app Microsoft Corporation svchost.exe 872 Host Process for Windows Services Microsoft Corporation ehmsas.exe 3148 Media Center Media Status Aggregator Service Microsoft Corporation WmiPrvSE.exe 3272 WMI Provider Host Microsoft Corporation mobsync.exe 1752 Microsoft Sync Center Microsoft Corporation FlashUtil10b.exe 2680 Adobe Flash Player Helper 10.0 r22 Adobe Systems, Inc. svchost.exe 932 Host Process for Windows Services Microsoft Corporation svchost.exe 984 Host Process for Windows Services Microsoft Corporation Ati2evxx.exe 1028 ATI External Event Utility EXE Module ATI Technologies Inc. Ati2evxx.exe 1796 ATI External Event Utility EXE Module ATI Technologies Inc. svchost.exe 1048 Host Process for Windows Services Microsoft Corporation audiodg.exe 1172 Windows Audio Device Graph Isolation Microsoft Corporation svchost.exe 1084 Host Process for Windows Services Microsoft Corporation dwm.exe 1736 Desktop Window Manager Microsoft Corporation WUDFHost.exe 2492 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation svchost.exe 1096 Host Process for Windows Services Microsoft Corporation taskeng.exe 2012 Task Scheduler Engine Microsoft Corporation taskeng.exe 2584 Task Scheduler Engine Microsoft Corporation SLsvc.exe 1200 Microsoft Software Licensing Service Microsoft Corporation svchost.exe 1248 Host Process for Windows Services Microsoft Corporation svchost.exe 1348 Host Process for Windows Services Microsoft Corporation aawservice.exe 1420 Ad-Aware Service Lavasoft spoolsv.exe 1972 Spooler SubSystem App Microsoft Corporation svchost.exe 1996 Host Process for Windows Services Microsoft Corporation MemCheck.exe 916 MemCheck.Service AlertService.exe 1356 Intel
  7. I've got to be the world's biggest nimrod, I did what you said, but couldn't find where it says if it's in offline mode. Which tab is it under, and which setting do I change? I went to the advanced one and and under the http 1.1 setting there is a check mark next to the use proxy connection. I unchecked it and restarted IE. I then tried to update mbam but still get error code 732. I also added malwarebytes.org to the trusted sites, still 732???
  8. Greetings exile 360 I did what # 8 said, I got a black box that says "Value GlobalUserOffline exists, overwrite (yes/No)?" Not sure what that means??? How do I check to see what the settings for IE are?
  9. prairie dog I did all of the above, in exactly the order instructed. Still get error code 732 My firewall is set to allow it through, and I'm still not running any anti-virus program. I want to get this straightened out first. Any other suggestions?
  10. I have spent the past month getting my Vista updated. It now has SP1 ans SP2. According to to Microsoft it's all up to date. I still cannot update my mbam. I had to uninstall mbam to install the service packs. I just reinstall the 1.39 version of mbam, but I still can't get it to update. I have my firewall set to allow it through, but it's not doing it I guess, why else would I get the 732 error code???
  11. Yes, should I uninstall the MBAM I have and download it again?? One of the moderators at the McAfee forum says my whole system is corrupt and I should "wwipe the drive and reinstall it". That's their solution. He also suggested I have someone analyze the hijackthis logs.
  12. Gt500 I ran avenger and did what you said. I also downloaded MBAM again and tried to update, still getting code 732. I did run MBAM and the only file it said was rogue was avenger, so I had it delete it thinking that might help, just tried to update and still code 732. Here is a new "hijackthis" log. When I went to open that I got a message saying my system was denying write access to the host file and hijackthis may not be able to fix it? I ran it again in administrator mode, hope it shows something? hijackthis_log_for_7_27.txt hijackthis_log_for_7_27.txt
  13. GT500 Finally got it to download, I downloaded and ran both. I have attached the logshijackthis_log.txtlog.txt All of this stuff is totally alien to me, hope you can make heads or tails of it, and figure out what is blocking it. I really appreciate your help!!!! hijackthis_log.txt log.txt
  14. This link seems to be down temporarily, I've tried several times to download it and it has failed each time. Will keep trying, unless you know of another option?
  15. Yardbird I copied and pasted the line in the "RUN" and clicked ok. A window popped up and was for C\windows\system32\REG.exe The black box says Value GlobalUser Offline exists, overwrite (yes/No)? I don't have any anti-virus program installed right now so that's not the problem and I have set Windows firewall to allow the 5 things you listed earlier. I even reinstalled MAMB. Nothing changes it??????
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