Hello and thank you for taking the time to reply Unfortunately the suggestion to delete from the ignore list and re-scan didn't work. Maybe it's just me, but it's very peculiar that there isn't an option to put PUPs or threats mistaken by the user as harmless back into quarantine. At the time I didn't think ahead, just assumed there would be a big button to press. No such luck... Nevertheless, I'm very grateful for your response daledoc1! I doubt I'll bother with the malware analyst - it isn't such a terrible problem, merely an annoyance that I'm going to have to work around. Thank you, naomi
Hi, so basically I've accidentally put some PUPs into the ignore list - what can i say, i'm a clumsy dolt. Anyway, I apparently ought to have just deleted them when they popped up in scan results, because there's an extension I've allowed that's now creating a problem with my profile on chrome... Anyhow, I can't find any option to place them back in quarantine, or mark them as unfriendly or whatever. If anyone is aware of an obvious answer (because I can't find any person on these forums with a similar issue) you're reply would be very welcome.