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OzBoz

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Everything posted by OzBoz

  1. Hello Ron, On checking Chrome's extensions, there is nothing there referencing PC Matic. Following the link to the extension you provided, I deleted the extension, but immediately afterward threat message came up again. There is a whole list of extensions in the same folder (Profile 1) I do not use profiles as I'm the only user on this home based PC so I deleted the whole folder. It made no difference as the message has appeared since the deletion. On running the mbae-debugging app, I obviously was not able to reproduce the problem as it is a random event beyond my control, but I entered Y at the question anyway. mbae-logs.zip
  2. Hello Ron, Attached as requested Export Summary.txt AdwCleaner[C02].txt FRST.txt
  3. Support tool logs as requested above. mbst-grab-results.zip
  4. The last couple of days I've been getting a Malwarebytes pop up dialogue telling me it has detected and stopped an exploit of abnormal behaviour. (Every few minutes) If I select the report, it tells me that the culprit is C:\Program Files (x86)\PCPitstop\PC Matic\cmd \c echo x86 I do not have any processes or services running concerning PC Matic. I can only assume that this is yet another shot in the civil war against PC Matic and any other that sets up in competition with Malwarebytes. That is not a good business plan. Unless you can identify for me, the exact exploit threat, I will be uninstalling Malwarebytes, and using PC Matic exclusively, which I consider a far superior product with it's white listing ability Attached, screenshot of the warning, and a copy of the associated report. OzBoz Report.txt
  5. OzBoz

    PC Pitstop blocked

    @Parkcityjoe My fix for this problem was to uninstall Malwarebytes and use another AV application. For me, there are two main issues. Firstly, there is the problem of dealing with false positives based on commercial infighting with a competitor, and secondly, it is a matter of trust. I do not trust an application that manipulates results in order to gain some sort of advantage over a rival's application. This false positive with PC Matic has a history going back a long way, and Malwarebytes was fully aware of it, and they have had plenty of time to correct. Are you prepared to commit the security of your computer's data to an application that performs these kinds of manipulations? I certainly am not. Just my opinion based on my experiences.
  6. I spoke too soon. Exploit blocker is back at half hour intervals. I give up. Malwarebytes is history as far as I'm concerned. I will go back to PC Matic and Super Shields White List.
  7. Thank you everyone for your interest and help. I have eventually managed to list the entire PC Pitstop folder in the "Exclude a File or Folder" section of exclusions. So far, I haven't seen an Exploit Blocked screen, so I might have solved the problem. As an aside, it is time that Malwarebytes adopted a responsible attitude to AV competitors, and sorted out the problems they are introducing to anyone using them. It is not really good enough, to have to exclude an entire folder in order for Malwarebytes to work properly.
  8. OzBoz

    PC Pitstop blocked

    Anyone managed to fix this problem yet? I've tried the above fix, and a fix on a support ticket, but neither of them work. Cheers.
  9. OzBoz

    PC Pitstop blocked

    In addition to the real-time protection warning every few minutes, I can not turn it back on in the main program. I have uninstalled the anti-exploit fix but I still can not turn this feature back on in the main program. So to sum up, something that you have changed recently, has caused the anti-exploit warning to pop up for a false positive, every half hour or so. You have put out a fix, which may or may not work, but causes the main program to warn that real-time protection is turned off every few minutes, which is even more annoying than the original problem. The on/off switch in the main program is now inoperable, even after uninstalling the fix. So I now have a program which is useless as far as full protection is concerned. I also find it significant that all these false positives are triggered against PC Matic, and we know there is a history there. So, I will keep an eye on your endeavours in fixing this security hole, but in the meantime I have uninstalled Malwarebytes completely, and gone back to PC Matic's Super Shield, backed up with Eset's Internet Security on call.
  10. OzBoz

    PC Pitstop blocked

    This fix stops the exploit warning popping up as far as I can tell, but now a "Real-Time Protection turned off warning" pops up even more frequently, so overall there's no improvement. I haven't seen the original exploit blocker pop up, but surely that's because it's turned off in Malwarbytes, as the new popup keeps telling me. Also, I notice that there is a charge for this new exploit protection, which is a bit rich considering I have already paid for this facility in the main program.
  11. OzBoz

    PC Pitstop blocked

    Can you send me one too?
  12. OzBoz

    PC Pitstop blocked

    It looks like the original poster received an answer via PM. I can't find the program/file in the link provided in the block notice, so I'm wondering what's going on here. A scan with Malwarebytes on the PC Pitstop folder does not find any problems, so this is either a false positive (deliberate??) or Malwarebytes is not doing the job It's been paid to do. Why, if this is an exploit, has the program not offered to quarantine the "offending" exploit. This has only started recently, and there have been no updates in PC Matic in this time period, so the change must be in an update from Malwarebytes. I am starting to suspect that this is another chapter in the long running spat between Malwarebytes and PC Pitstop in which Malwarebytes listed every file originating from PC Pitstop as a Potential Unwanted Program. Lots of questions here that need answers.
  13. OzBoz

    PC Pitstop blocked

    I have the same problem with the annoying popup, however I do not have scheduled scans programmed for PC Matic.
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