jammin67

Hi, I think I'm more interested in getting a different computer. Could you look at this one and tell me if you think it's a good deal? Also, can you get an "external" DVD-RW? I would assume that is possible, but didn't have time to research that yet. https://www.bestbuy.com/site/dell-inspiron-15-6-touch-screen-laptop-amd-ryzen-3-8gb-memory-128gb-ssd-black/6391785.p?skuId=6391785 Dell - Inspiron 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 128GB SSD - Black Model:I3585-A831BLK-PUS SKU:6391785 Dell Inspiron Laptop: Complete urgent work projects on time with this Dell Inspiron notebook. The AMD Ryzen 3 processor and 8GB of RAM run multiple applications simultaneously for smooth multitasking, while the 128GB SSD offers rapid boots and data access. This Dell Inspiron notebook has AMD Radeon Vega 3 integrated graphics for crisp visuals on the 15.6-inch HD touchscreen, and Windows 10 Home ensures seamless operation and navigation. Features Windows 10 operating system Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more › 15.6" touch screen Typical 1366 x 768 HD resolution. Natural finger-touch navigation makes the most of Windows 10. Energy-efficient LED backlight. AMD Ryzen 3 Processor Get great performance for everything you do thanks to the new AMD Ryzen™ 3 processor. Featuring true machine intelligence and a newly designed efficient architecture, the groundbreaking AMD Ryzen processor learns and adapts to your needs so you can achieve more. 8GB system memory for advanced multitasking Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once. Solid State Drive (PCI-e) Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major gaming applications, multiple servers, daily backups, and more. AMD Radeon Vega 3 Integrated graphics chipset with shared video memory provides solid image quality for Internet use, movies, basic photo editing and casual gaming. Weighs 4.41 lbs. and measures 0.78" thin Thin and light design with DVD/CD drive omitted for improved portability. 3-cell lithium-ion battery. HDMI output expands your viewing options Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture. Built-in media reader for simple photo transfer Supports SD memory card formats. Wireless-AC connectivity Connect to a Wireless-AC router for nearly 3x the speed, more capacity and wider coverage than Wireless-N. Backward-compatible with all other Wi-Fi networks and hotspots. Built-in HD webcam with microphone Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications. Basic software package included 30-days trial of Microsoft Office. Additional port Headphone/microphone combo jack. Note: This laptop does not include a built-in DVD/CD drive. AMD, AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc. Thank you

Thank you for all the information. I probably won't get to look at this until Sunday or Monday. I'll let you know!

Could you tell me how much a new computer would cost? Would that be a better route?

Computer seems to run okay. Just updated/installed KB2267602. Still no "Windows 10 known as 2004 build." Is there any way to know when the computer will start an update? I feel like when the laptop is really slow, that there is some big process or download and the computer basically won't let me do anything for several minutes. Sometimes, I shut the computer down manually. I don't know how to prevent it from that state of literally doing nothing, whether trying to close a tab or open task manager, etc. Thank you

I don't see that in my updates. When I checked for updates just now, it downloaded KB4497165.

This week has been crazy. Sorry about the delay in reply. My Malwarebytes had both a different Update and Component Package version. I updated Malwarebytes and ran a scan. Attached is a text file with the scan report. Thank you, Malwarebytes200531.txt

I have never seen Garmin install ads or shortcuts. It simply adds new maps on rare occasion, which I install on my GPS for my car. I will review the uBlock Origins and Malwarebytes Browser Guard this evening, after work. Thank you,

Attached are the documents you requested. Also- I had switched printers a couple of weeks ago. New one is a Brother printer. I tried to delete all HP related software, as my old printer is the only HP product I ever had. One HP app would not let me uninstall it. I'll attach a snip of the error message it gave me. And, in trying to clean up my apps, I found a couple of apps that looked like games. They said installed on 5/24/20. I do not play games on my computer, and I certainly did not download anything today. On the one app, before I uninstalled, I noticed it mentioned king.com. I've never heard of this site, and I am not going to the site to check it out. Is there some kind of malware that is installing this? Thank you! Addition200524.txt FRST200524.txt AdwCleaner[C01]200524.txt AdwCleaner[S01]200524.txt Malwarebytes200524.txt

I wasn't sure if the topic was still open, but glad it is. I've been so busy with work, and the computer did work well for a few days. Now, is slow again. Not like before, but slower than it should take to load a website or even open a file from my documents. Anything I should check, to see why the system is slow now? Thank you,

Good so far. Haven't used it much at all though. Just for a few minutes after I got home from work. Too tired to think right now. I'll use it some more tomorrow and see. Thank you

Results attached. Thank you Fixlog.txt

Attached are the two txt files you requested. Note: My Windows Update automatically ran when I rebooted the laptop, before this scan. Thank you! FRST.txt Addition.txt

Hi, Just wanted you to know I did not have time to look at the computer yet. I had to get an application in, and my old printer was out of ink. So, I had already purchased another and was just trying to use the ink. In the process, I have now downloaded the software, etc for the new printer. And eventually will delete all HP software. At any rate, I will look at this after work in about 8 hours. IF your instructions have changed at all based on the new printer install, please let me know. Thank you

I have no idea what all the preinstalled software is, can I remove those without harming the computer? Thank you

The Malwarebytes report is attached. When the adwcleaner was finished scanning, there was no "clean & repair" option. So, I didn't proceed with your directions after that. Attached are the adwcleaner report and a snip of the screen after the scan was finished. Note: It says there are 33 results, but only showed me the few in the snip. It says at the top of that screen "2/2". I could not find a way to look at "1/2". Please advise. Thank you! Malwarebytes 200511.txt AdwCleaner[S00]200511.txt