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jammin67

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About jammin67

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  1. jammin67
    Thank you. That is a starting point.
  2. jammin67
    Hello, I'd like to help my elderly friend who is having popups all the time, which appear to be from the WishApp. I talked her through disabling notifications, etc in Windows 10, as well as in the Chrome browser. I found a removal guide for the WishApp at the link below. http://www.malwareremovalguides.info/remove-wishapp/ My question, is whether or not this is a good removal guide? My friend does not have a laptop, and at the present time I am recovering from a total joint replacement surgery. Therefore, I do not have access to the computer myself. Unfortunately, my
  3. jammin67
    Hi, I think I'm more interested in getting a different computer. Could you look at this one and tell me if you think it's a good deal? Also, can you get an "external" DVD-RW? I would assume that is possible, but didn't have time to research that yet. https://www.bestbuy.com/site/dell-inspiron-15-6-touch-screen-laptop-amd-ryzen-3-8gb-memory-128gb-ssd-black/6391785.p?skuId=6391785 Dell - Inspiron 15.6" Touch-Screen Laptop - AMD Ryzen 3 - 8GB Memory - 128GB SSD - Black Model:I3585-A831BLK-PUS SKU:6391785
  4. jammin67
    Thank you for all the information. I probably won't get to look at this until Sunday or Monday. I'll let you know!
  5. jammin67
    Could you tell me how much a new computer would cost? Would that be a better route?
  6. jammin67
    Computer seems to run okay. Just updated/installed KB2267602. Still no "Windows 10 known as 2004 build." Is there any way to know when the computer will start an update? I feel like when the laptop is really slow, that there is some big process or download and the computer basically won't let me do anything for several minutes. Sometimes, I shut the computer down manually. I don't know how to prevent it from that state of literally doing nothing, whether trying to close a tab or open task manager, etc. Thank you
  7. jammin67
    I don't see that in my updates. When I checked for updates just now, it downloaded KB4497165.
  8. jammin67
    This week has been crazy. Sorry about the delay in reply. My Malwarebytes had both a different Update and Component Package version. I updated Malwarebytes and ran a scan. Attached is a text file with the scan report. Thank you, Malwarebytes200531.txt
  9. jammin67
    I have never seen Garmin install ads or shortcuts. It simply adds new maps on rare occasion, which I install on my GPS for my car. I will review the uBlock Origins and Malwarebytes Browser Guard this evening, after work. Thank you,
  10. jammin67
    Attached are the documents you requested. Also- I had switched printers a couple of weeks ago. New one is a Brother printer. I tried to delete all HP related software, as my old printer is the only HP product I ever had. One HP app would not let me uninstall it. I'll attach a snip of the error message it gave me. And, in trying to clean up my apps, I found a couple of apps that looked like games. They said installed on 5/24/20. I do not play games on my computer, and I certainly did not download anything today. On the one app, before I uninstalled, I noticed it mentioned kin
  11. jammin67
    I wasn't sure if the topic was still open, but glad it is. I've been so busy with work, and the computer did work well for a few days. Now, is slow again. Not like before, but slower than it should take to load a website or even open a file from my documents. Anything I should check, to see why the system is slow now? Thank you,
  12. jammin67
    Good so far. Haven't used it much at all though. Just for a few minutes after I got home from work. Too tired to think right now. I'll use it some more tomorrow and see. Thank you
  13. jammin67
    Results attached. Thank you Fixlog.txt
  14. jammin67
    Attached are the two txt files you requested. Note: My Windows Update automatically ran when I rebooted the laptop, before this scan. Thank you! FRST.txt Addition.txt
  15. jammin67
    Hi, Just wanted you to know I did not have time to look at the computer yet. I had to get an application in, and my old printer was out of ink. So, I had already purchased another and was just trying to use the ink. In the process, I have now downloaded the software, etc for the new printer. And eventually will delete all HP software. At any rate, I will look at this after work in about 8 hours. IF your instructions have changed at all based on the new printer install, please let me know. Thank you
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