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About Elmo29

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  1. Hello I don’t believe there is anything else I require, I’m very happy that all of the scans we’ve gone through have either detected nothing or resolved small issues. Is there anything else I need to do?
  2. Hello I have updated Adobe Air and Microsoft Edge. I have also run a full system scan with Norton 360 and no threats were found - log attached. Norton Log.txt
  3. Hello Thank you for advising there is no infection! Please find attached a copy of the Security Check log. SecurityCheck.txt
  4. Hello The Eset scan detected no threats, log attached. Eset Log.txt
  5. Hello Please find attached a copy of the Microsoft Safety Scanner log as requested. I'm not sure if this is an issue but before the scan finished it stated it detected 8 items, but only one 1 seems to have been removed when the scan finished? msert.log
  6. Hello I was editing content online and had succefully saved what I was doing, but I wasnt trying to leave the page when the pop-up appeared I was reading something and it just tried to leave the page of its own accord. Please find attached copies of my Malwarebytes, and Adwcleaner logs. I have also followed all other steps outlined in your link. Malwarebytes Log.txt AdwCleaner[C00].txt
  7. Hello Yes, this was on Windows 10, and I was using Google Chrome browser. I do have the standard (free) version of Malwarebytes installed, and Norton as anti-virus protection.
  8. Hello I was recently locked out of Facebook due to suspicious activity on my account. I was in the middle of setting up a legitimate Facebook business page when I started to get ‘you are about to leave this page’ pop-ups randomly, I clicked cancel to stop whatever it was trying to do but eventually it just forwarded me straight to a locked out of account page and I can now no long access my account. I am not bothered about getting access back to the Facebook account but I am unsure if these random exit pop-ups were simply a weird glitch within Facebook, or if there is a genuine conce
  9. Thank you for all of your help, advice and checking my computer was clean. A donation is on its way to you.

  10. Results of screen317's Security Check version 0.99.79 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Norton Internet Security WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version JavaFX 2.1.1 Java 7 Update 25 Java version out of Date! Adobe Flash Player 9 Flash Player out of Date! Adobe Reader 10.1.9 Adobe Reader out of Date! Google Chrome 32.0.1
  11. MrC, My computer seems to be running well and just like normal. Thank you!
  12. Malwarebytes Anti-Malware www.malwarebytes.org Database version: v2014.02.28.10 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 11.0.9600.16518 Helen :: HELEN-HP [administrator] 28/02/2014 22:29:18 mbam-log-2014-02-28 (22-29-18).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 221181 Time elapsed: 9 minute(s), 59 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items det
  13. # AdwCleaner v3.020 - Report created 28/02/2014 at 22:21:14 # Updated 27/02/2014 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Helen - HELEN-HP # Running from : C:\Users\Helen\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\Users\Helen\AppData\LocalLow\boost_interprocess ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323} Ke
  14. ComboFix 14-02-24.02 - Helen 28/02/2014 21:04:20.1.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.7657.5741 [GMT 0:00] Running from: c:\users\Helen\Desktop\ComboFix.exe AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((( Files Created from 2014-01-28 to 2014-02-2
  15. TDSSKiller. TDSSKiller.
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