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About smipx013

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  1. That's a real shame. You would have thought it would have been given a slightly higher priority - paying customers have been patiently waiting and its a poor show.
  2. Hi, Can you let us know which release will have the fix and when it will be released. I have been running my MBAM without ransomware protection since (it seems forever) waiting for this to be resolved. I am not checking the forums every day as I have a life outside of Malwarebytes and Kaspersky so was to diarise when I can put the Ransomware back on. Thanks Paul
  3. That's all useful stuff. Thanks exile360. My comments were borne out of frustration rather than any criticism of Malwarebytes πŸ™‚ Here's hoping things get sorted. Cheers, Paul
  4. Hi, Kaspersky will not fix their product. they are quite clear. they say ....... "we don't support Kaspersky with Malwarebytes - you must disable the realtime protection of malwarebytes or remove Malwarebytes". They have (via their forums) indicated that they will not be "fixing" anything as nothing is broken in their eyes. So here we are again.... Faced with three choices in reality 1. Revert to the "Free" Malwarebytes as recommended by Kaspersky - keep Kaspersky (a.k.a. Ditch Malwarebytes) 2. Disable Ransomware in MBAM and wait until the next thing breaks between the two and then disable that also and so on and so on 3. Ditch Kaspersky and find an Antivirus that plays nice with Malwarebytes. Most people with Kaspersky "Free" or "Paid" are with them because it is a very good antivirus, independently evaluated and ranked alongside other Antivirus products (so an informed choice based on peer review), it is very light on resources (unlike Bitdefender and Avast and AVG) does not bomabard you with adverts too much (unlike Avast) so these users are going to be very reluctant to ditch Kaspersky and these users will simply not use Malwarebytes on its own (or with only Windows Defender). The only proper solution here is for Malwarebytes to modify its product to make it work with Kaspersky as all the other solutions are either never going to happen or are not at all desirable. If it comes to a no choice scenario then I will have to reluctantly uninstall Malwarebytes Pro. I don't want to but I am kind of being forced to if Malwarebytes are unable to adjust the product to work with all the major AV vendors as they always promised to do. Paul
  5. I agree with this philosophy but....... The settings does not seem to have the exclusions any more. Exclusions is an "advanced" feature in this respect and the need to go into "Detection History" is totally counter intuitive. I have not had a detection in my history so why would I want to go there to add an exclusion for a folder I want to always exclude when I setup the program. Fair enough if one has had a detection and then wants to select it and exclude it in the future but makes no sense for the people who want to set up mutual exclusions for example (with their AV) prior to enabling MBAM. Lets face it - most people who choose to use an antivirus alongside MBAM will need to do this and the last place thay will think to look is under "Detection History". Paul
  6. Hi there. Well the iptest website is being blocked as intended but I am getting these top 10 websites that I thought Malwarebytes blocked from your own Threat Centre. Its probably a mis-understanding on my part but should not all of the websites in the https://blog.malwarebytes.com/detection/domain/ list also be blocked? Like I say - probably my mis-understanding. Thanks Paul
  7. Hi, I was reading another thread : And.. I was interested in the sites listed at the Malwarebytes Threat Center to see if my new shiny V4 Malwarebytes was doing its stuff. I went to each of the top10 blocked sites and none of them were blocked at all. FYI I am using the latest Chrome build with uBlock Origin and the Bitdefender Trafficlight (neither of these blocked them either): I don't have Kaspersky installed at the moment (I removed it due to the issues with the Kaspersky Patch (e) so wanted to start a brand new thread. I do have Bitdefender Free Installed (with all the appropriate mutual exclusions added to Malwarebytes and Bitdefender). I also disabled Bitdefender to see if that was having an effect but the sites all still loaded just fine. I then disabled uBlock Origin in Chrome to be sure and I could still get to them all (most of them anyway - some were not reachable). Have I mis-understood something or is something bot working right for me? Thanks Paul
  8. Then I think the best course of action for you is to log a ticket with Malwarebytes as they have asked and they can then work with you to "fix" Malwarebytes to get past this problem. You will need to gather and send them logs: ie. quote: If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. Click OK
  9. Hi Admins, Please can you merge the thread below..... into this thread as its the same issue I think. Information in that thread may be of use to you here. πŸ™‚ thanks... FYI - Kaspersky Free has no control over what modules are on or off (all or nothing). I will sit quietly in the background now as I have removed Kaspersky Free for the present and have replaced it with Bitdefender Free. One of the other folk in this thread (I'm sure) will do the testing you are asking for. When I did my own testing I had to disable all modules of MBAM to get it working again. Thanks Paul
  10. hmmm Defender. I know its improved of late but do I really trust Microsoft. They are quite well known for introducing most of the vulnerabilities that the virus writers exploit. Most microsoft software is riddled with bugs (including no-doubt Defender). I prefer to mix it up a bit. That's why I insist on keeping MBAM pro with another AV I am testing Bitdefender Free at the moment and it seems to be pretty okay and it is (currently) working well with Malwarebytes. Having said that I am not prepared to use Malwarebytes on its own either. I am not alone on that one! Cheers, Paul
  11. Its so annoying. Avast Free / AVG are totally full of adverts Bitdefender Free has no control whatsoever and caused mayhem on a couple of systems I tried it on (not this one I hasten to add) Avira free is a resource hog (on some systems I tried). Kaspersky Free (and Kaspersky full fat) seems to get good scores on the doors for detection, is light on resources, doesn't bombard you with adverts / con your elderly folk into paying for unwanted modules (Avast hang your heads in shame on that one). Seems there is no "free" antivirus option left worth using any more.
  12. Hi, Yes.. Looking at Kaspersky forums I can see some issues perhaps but - kasperskys community forums are all over the place and a bit of a mass (to say the least) . I am in a holding position at the moment - MBAM is reverted to "Free" as I feel the Kaspersky protection is the most important. As soon as Kaspersky fix their issues (assuming it is their issue to fix) then I will do some more testing. MBAM failing to operate may be another symptom of a bug in Kaspersky but for now. with just Kaspersky enabled everything (so far) is behaving as it should (I think) πŸ™‚ .
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