RiskyB

Any help with the removal of WINDOWS\system32\uacinit.dll please every time I run MBAM, it will not delete on reboot. Malwarebytes' Anti-Malware 1.38 Database version: 2297 Windows 5.1.2600 Service Pack 2 7/21/2009 11:35:38 PM mbam-log-2009-07-21 (23-35-38).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 282979 Time elapsed: 1 hour(s), 8 minute(s), 47 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot. Then it will not delete on reboot. Help Please!

Any help with the removal of WINDOWS\system32\uacinit.dll please every time I run MBAM, it will not delete on reboot. Malwarebytes' Anti-Malware 1.38 Database version: 2297 Windows 5.1.2600 Service Pack 2 7/21/2009 11:35:38 PM mbam-log-2009-07-21 (23-35-38).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 282979 Time elapsed: 1 hour(s), 8 minute(s), 47 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot. Then it will not delete on reboot. Help Please!

Here is my log from Hijack this. I had an issue with a previous post so lets try again. Thanks for any help. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:03:38 AM, on 7/10/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\fonts\services.exe C:\WINDOWS\System32\svchost.exe C:\Documents and Settings\Surya Outhaythip\Desktop\winlogon.exe.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\DOCUME~1\SURYAO~1\LOCALS~1\Temp\b.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\Iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop F3 - REG:win.ini: load=C:\WINDOWS\system32\mscvo.exe F3 - REG:win.ini: run=C:\WINDOWS\system32\mstsa.exe O1 - Hosts: 62.75.224.159 www.bns1.net O1 - Hosts: 62.75.224.159 www.bns2.net O1 - Hosts: 62.75.224.159 www.bns3.net O1 - Hosts: 62.75.224.159 www.bns4.net O1 - Hosts: 62.75.224.159 www.bns5.net O1 - Hosts: 62.75.224.159 www.bns6.net O1 - Hosts: 62.75.224.159 www.bns7.net O1 - Hosts: 62.75.224.159 www.bns8.net O1 - Hosts: 62.75.224.159 www.cms1.net O1 - Hosts: 62.75.224.159 www.cms2.net O1 - Hosts: 62.75.224.159 www.cms3.net O1 - Hosts: 62.75.224.159 www.cms4.net O1 - Hosts: 62.75.224.159 www.cms5.net O1 - Hosts: 62.75.224.159 www.cms6.net O1 - Hosts: 62.75.224.159 www.cms7.net O1 - Hosts: 62.75.224.159 www.cms8.net O1 - Hosts: 62.75.224.159 www.rg1.com O1 - Hosts: 62.75.224.159 www.rg2.com O1 - Hosts: 62.75.224.159 www.rg3.com O1 - Hosts: 62.75.224.159 www.rg4.com O1 - Hosts: 62.75.224.159 www.rg5.com O1 - Hosts: 62.75.224.159 www.rg6.com O1 - Hosts: 62.75.224.159 www.rg7.com O1 - Hosts: 62.75.224.159 www.rg8.com O1 - Hosts: 62.75.224.159 www.cjt1.net O1 - Hosts: 62.75.224.159 www.rgs1.net O1 - Hosts: 62.75.224.159 www.rgs2.net O1 - Hosts: 62.75.224.159 www.bns1.net O1 - Hosts: 62.75.224.159 www.bns2.net O1 - Hosts: 62.75.224.159 www.cms1.net O1 - Hosts: 62.75.224.159 www.cms2.net O1 - Hosts: 62.75.224.159 bns1.net O1 - Hosts: 62.75.224.159 bns2.net O1 - Hosts: 62.75.224.159 bns3.net O1 - Hosts: 62.75.224.159 bns4.net O1 - Hosts: 62.75.224.159 bns5.net O1 - Hosts: 62.75.224.159 bns6.net O1 - Hosts: 62.75.224.159 bns7.net O1 - Hosts: 62.75.224.159 bns8.net O1 - Hosts: 62.75.224.159 cms1.net O1 - Hosts: 62.75.224.159 cms2.net O1 - Hosts: 62.75.224.159 cms3.net O1 - Hosts: 62.75.224.159 cms4.net O1 - Hosts: 62.75.224.159 cms5.net O1 - Hosts: 62.75.224.159 cms6.net O1 - Hosts: 62.75.224.159 cms7.net O1 - Hosts: 62.75.224.159 cms8.net O1 - Hosts: 62.75.224.159 rg1.com O1 - Hosts: 62.75.224.159 rg2.com O1 - Hosts: 62.75.224.159 rg3.com O1 - Hosts: 62.75.224.159 rg4.com O1 - Hosts: 62.75.224.159 rg5.com O1 - Hosts: 62.75.224.159 rg6.com O1 - Hosts: 62.75.224.159 rg7.com O1 - Hosts: 62.75.224.159 rg8.com O1 - Hosts: 62.75.224.159 cjt1.net O1 - Hosts: 62.75.224.159 rgs1.net O1 - Hosts: 62.75.224.159 rgs2.net O1 - Hosts: 62.75.224.159 bns1.net O1 - Hosts: 62.75.224.159 bns2.net O1 - Hosts: 62.75.224.159 cms1.net O1 - Hosts: 62.75.224.159 cms2.net O1 - Hosts: 62.75.224.159 j800banners.cjt1.net O1 - Hosts: 62.75.224.159 jadlogix.cjt1.net O1 - Hosts: 62.75.224.159 jadtegrity.cjt1.net O1 - Hosts: 62.75.224.159 jaimmedia.cjt1.net O1 - Hosts: 62.75.224.159 javatar.cjt1.net O1 - Hosts: 62.75.224.159 jbeet.cjt1.net O1 - Hosts: 62.75.224.159 jbigpops.cjt1.net O1 - Hosts: 62.75.224.159 jbouncetek.cjt1.net O1 - Hosts: 62.75.224.159 jbravenet.cjt1.net O1 - Hosts: 62.75.224.159 jcdcover.cjt1.net O1 - Hosts: 62.75.224.159 jclickspring.cjt1.net O1 - Hosts: 62.75.224.159 jcollegehumor.cjt1.net O1 - Hosts: 62.75.224.159 jdownloadacc.cjt1.net O1 - Hosts: 62.75.224.159 jedonkey.cjt1.net O1 - Hosts: 62.75.224.159 jeuniverse.cjt1.net O1 - Hosts: 62.75.224.159 jhot.cjt1.net O1 - Hosts: 62.75.224.159 jicmedia.cjt1.net O1 - Hosts: 62.75.224.159 jicq.cjt1.net O1 - Hosts: 62.75.224.159 jieplugin.cjt1.net O1 - Hosts: 62.75.224.159 jinternetoptimizer.cjt1.net O1 - Hosts: 62.75.224.159 jmediabuy1.cjt1.net O1 - Hosts: 62.75.224.159 jmediabuyad.cjt1.net O1 - Hosts: 62.75.224.159 jmindset.cjt1.net O1 - Hosts: 62.75.224.159 jmindsettest.cjt1.net O1 - Hosts: 62.75.224.159 jnictech.cjt1.net O1 - Hosts: 62.75.224.159 jnova.cjt1.net O1 - Hosts: 62.75.224.159 jpiolet.cjt1.net O1 - Hosts: 62.75.224.159 jsanboxer.cjt1.net O1 - Hosts: 62.75.224.159 jsercee.cjt1.net O1 - Hosts: 62.75.224.159 jthedelfin.cjt1.net O1 - Hosts: 62.75.224.159 jwarezp2p.cjt1.net O1 - Hosts: 62.75.224.159 jwildmedia.cjt1.net O1 - Hosts: 62.75.224.159 mediabuy-nic.cjt1.net O1 - Hosts: 62.75.224.159 www.m7z.net O1 - Hosts: 62.75.224.159 m7z.net O1 - Hosts: 62.75.224.159 jcms.cydoor.com O1 - Hosts: 62.75.224.159 cydoor.com O1 - Hosts: 62.75.224.159 www.cydoor.com O1 - Hosts: 62.75.224.159 jnova.cjt1.net O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: XML module - {500BCA15-57A7-4eaf-8143-8C619470B13D} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: MJCore - {D88E1558-7C2D-407A-953A-C044F5607CEA} - (no file) O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe O4 - HKLM\..\Run: [synTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [QlbCtrl] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [iPHSend] "C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe" O4 - HKLM\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [net] "C:\WINDOWS\system32\net.net" O4 - HKLM\..\Run: [19847184] C:\Documents and Settings\All Users\Application Data\19847184\19847184.exe O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [MRT] "C:\WINDOWS\system32\MRT.exe" /R O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp O4 - HKCU\..\Run: [bitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [igndlm.exe] "C:\Program Files\IGN\Download Manager\dlm.exe" /windowsstart /startifwork O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe" O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Surya Outhaythip\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\SURYAO~1\LOCALS~1\Temp\b.exe O4 - HKLM\..\Policies\Explorer\Run: [exec] C:\WINDOWS\system32\msflafod.exe O4 - S-1-5-18 Startup: 360Share Pro On Startup.lnk = C:\Program Files\360Share Pro\Gui\360Share Pro.exe (User 'SYSTEM') O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM') O4 - S-1-5-18 Startup: Registration .LNK = C:\Program Files\Ubisoft\Blazing Angels Squadrons of WWII\RegistrationReminder.exe (User 'SYSTEM') O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM') O4 - .DEFAULT Startup: 360Share Pro On Startup.lnk = C:\Program Files\360Share Pro\Gui\360Share Pro.exe (User 'Default user') O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user') O4 - .DEFAULT Startup: Registration .LNK = C:\Program Files\Ubisoft\Blazing Angels Squadrons of WWII\RegistrationReminder.exe (User 'Default user') O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user') O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user') O4 - Startup: 360Share Pro On Startup.lnk = C:\Program Files\360Share Pro\Gui\360Share Pro.exe O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: Registration .LNK = C:\Program Files\Ubisoft\Blazing Angels Squadrons of WWII\RegistrationReminder.exe O4 - Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q306&bd=pavilion&pf=laptop O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktank...ownloadCtrl.cab O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe -- End of file - 15376 bytes

I am having an issue with the walk-through and was hoping you could offer some advice or some trouble shooting. "In order to get MBAM installed you will need to identify and terminate/kill the SystemSecurity process. As you see from the screenshot it very easily identified by its shield icon and use of random numbers for its executable. eg 1234567.exe 638476435.exe 453732.exe and the list goes on. Highlight the shield icon/random.exe line and rightclick and select kill process." The issue I am having is the shield icon/randomn.exe line is not available so I cannot select kill process. Do you have any advice about what to do in this case?