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mwb1100

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  1. OK, I think gonzo's and particularly pbust's most recent posts on this thread have finally helped me see the light. Hopefully I have this right; it seems to boil down to: - MBAM deals with finding and removing malware that is on your system in the form of files - MBAE deals with malware in the form of code that tries to exploit flaws in the legitimate software that you have installed I imagine there's some overlap and that this summary is quite simplified, but that seems to be the essence. I hope I've got it right and I'm not misrepresenting things.
  2. I'm going to be honest and say that the two distinct and clear objectives are not clear to me. And the two pages you pointed me to don't really help me all that much. Maybe I'm being lazy and I should be putting more effort into understang the technical jargon on those pages. But I really don't want to; I doubt that most of your customers want to. As I mentioned, I don't really know the technicalities that make a virus different from a trojan or an exploit. And I really have little interest in knowing the technical details. Now one thing that I think I've gleaned from the two product descriptions is that MBAE is supposed to protect Office, PDF readers, and media players. The description of MBAM doesn't mention those things explicitly. I suppose that's a difference that I might care about and even begin to understand, although I might also want to understand why I would have mistakenly thought that MBAM would protect against malware that targets those programs when it doesn't. Does MBAM only deal with malware that targets browsers or is installed via an installer? And MBAE targets malware that gets on the machine in other ways? Which program would help me if I opened an email attachment that contained some malware?
  3. I would like to add that Malwarebytes should have some information on the website detailing what the difference between MBAM and MBAE. It's certainly not clear to me. I purchased MBAM premium (a total of 4 licenses), and it's not clear to me if I want or need MBAE or why. As an end user, I don't care much about the 'categories' of different malware - whether it's a virus, a trojan, adware, whatever. To me it's all the same: unwanted junk that I don't want on my machine. And I'd rather not have to manage a slew of different dashboards, software installs, and licenses to try to deal with it. So I'd appreciate it if you would make it clear to me (and everyone) if and why I need the new software.
  4. This FAQ item needs to be updated regarding licensing; the lifetime feature of PRO needs to be changed to reflect the new license terms: - https://helpdesk.malwarebytes.org/entries/21892432
  5. I think it would be nice to have a button or some other GUI widget in the dialog/window. When removing a PUP inrfection last weekend (that came back several times), I didn't notice the right-click option the first couple times because I didn't think to look in the right click menu.
  6. Last weekend our machine got hit with the Conduit Search Protect PUP. An MBAM scan removed the unwnated software/malware, but it kept coming back. It turns out that the solution to that problem was that the broswer settings had been changed so that the homepage, new-tab page, and/or search provider settings for the various browsers (Chrome, IE, and Firefox) had been changed to point to locations that would cause Search Protect to be quickly reinstalled. I think it would be nice if MBAM would offer to restore these (and maybe other) browser settings to the default settings when a malware cleanup is performed. A nice PRO addition to the feature would be to record the user's desired settings so those can be restored instead of restoring to defaults. At the very least MBAM can suggest that the user examine and reset those settings. Note that some of the settings are in novice unfriendly locations - for Firefox I had to go into about:config and search for "conduit" to get rid of all the settings.
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