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Posts posted by deeprybka
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Compare the boot times...normal mode and cleanboot
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The computer takes about 10 minutes to boot windows into a useable state, and maybe another 5 minutes after that to settle down
Please perform a cleanboot. http://support.microsoft.com/kb/929135
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Is internet explorer still hijacked by safesearch.net?
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Step 1
Reset Internet Explorer-
Close all Internet Explorer windows that are currently open.
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Open Internet Explorer by clicking the Internet Explorer icon on the taskbar.
- Click the Tools button , and then click Internet options.
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Click the Advanced tab, and then click Reset.
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In the Reset Internet Explorer Settings dialog box, click Reset.
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When Internet Explorer finishes applying default settings, tap or click Close, and then click OK. You'll need to restart your PC for these changes to take effect.
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Hi,
temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Step 1
Press the + R on your keyboard at the same time. Type notepad and click OK.
- Copy the entire content of the codebox below and paste into the notepad document:
CloseProcesses:HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.safesearc...&m=ie&c=wi&s=wiHKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.safesearc...&m=ie&c=na&s=naHKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.safesearc...&m=ie&c=wi&s=wiReg: reg delete "HKCU\Software\Microsoft\Internet Explorer\EUPP\DSP" /v DoNotAskAgain /fReg: reg delete "HKCU\Software\Microsoft\Internet Explorer\SearchScopes" /v DoNotAskAgain /f
- Click File, Save As and type fixlist.txt as the File Name.
- Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
- Copy the entire content of the codebox below and paste into the notepad document:
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Step 1
SystemLook
- Please download SystemLook (x64) and save the file to your Desktop.
- Right-Click SystemLook_x64.exe and select Run as administrator to run the programme.
- Copy the entire contents of the codebox below and paste into the textfield.
:folderfind*safesearch*:regfindsafesearch
- Click the button to start the scan.
- Upon completion, a log (SystemLook.txt) will open. Copy the contents of the log and paste in your next reply.
- Click the button.
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Step 1
Start FRST with administator privileges.
- Make sure the following option is checked:
- Press the Scan button.
- When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.
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Can you please tell me which problems still persist now?
How is the computer running?
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Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-03-2015 01
Ran by Victor (administrator) on DADS-PC on 06-03-2015 18:33:53
Running from C:\Users\Victor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PJX53QQ6
Please run FRST from your Desktop!
Step 1
Press the + R on your keyboard at the same time. Type notepad and click OK.
- Copy the entire content of the codebox below and paste into the notepad document:
CloseProcesses:Task: {2CD96539-3015-4158-8004-14CD772F5032} - System32\Tasks\SafeSearchVerify => C:\Program Files\SafeSearch\1_4\se.exeTask: {CD35A032-F595-4A3E-B9E1-D497B4165D38} - System32\Tasks\SafeSearchUpdate => C:\Program Files\SafeSearch\1_4\se.exeAlternateDataStreams: C:\Users\Victor\Local Settings:eBTnN2nsGmdwyE37fAlternateDataStreams: C:\Users\Victor\AppData\Local:eBTnN2nsGmdwyE37fAlternateDataStreams: C:\Users\Victor\AppData\Local\Application Data:eBTnN2nsGmdwyE37fHKU\S-1-5-21-3304660120-434486148-2028904278-1001\Software\Classes\.exe: => C:\Program Files\SafeSearchHKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.safesearc...&m=ie&c=wi&s=wiHKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.safesearc...&m=ie&c=na&s=naHKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.safesearc...&m=ie&c=wi&s=wiSearchScopes: HKLM -> DefaultScope {BA1BE292-1D15-488B-934D-008742212380} URL =SearchScopes: HKLM-x32 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =SearchScopes: HKU\S-1-5-21-3304660120-434486148-2028904278-1001 -> DefaultScope {BA1BE292-1D15-488B-934D-008742212380} URL =C:\Program Files (x86)\NCH Software\C:\Users\Victor\Comics\PRIORITY\TVCentury21\installer_cdisplay_English.exe C:\Users\Victor\Downloads\cbsidlm-tr1_13-Free_MTS_Converter-ORG-75735048 (1).exe C:\Users\Victor\Downloads\cbsidlm-tr1_13-Free_MTS_Converter-ORG-75735048.exe C:\Users\Victor\Downloads\CodecPack.exe Win32/InstallCore.BN potentially unwanted applicationC:\Users\Victor\Downloads\dfdownloader_9TtQmj_.exe C:\Users\Victor\Downloads\dfdownloader_KHSc0D_.exe C:\Users\Victor\Downloads\dfdownloader_Yzke8i_.exe C:\Users\Victor\Downloads\setup.exe C:\Users\Victor\Downloads\srecorder.exe C:\Users\Victor\Downloads\vlcmediaplayer-setup.exe C:\Users\Victor\New folder\YouTubeDownloaderSetup27.exe I:\Comics\PRIORITY\TVCentury21\installer_cdisplay_English.exe EmptyTemp:
- Click File, Save As and type fixlist.txt as the File Name.
- Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Step 2
Please download TDSSiller and save it to your Desktop.
- Start tdsskiller.exe with administrator privileges.
- Accept the EULA and the KSN Statement.
- Click on Change parameters. (1)
- Make sure that all available options (except "Loaded modules") are checked and click OK. (2)
- Click on Start scan.
- If any threats are found don't delete them but choose the Skip option for all of them.
- Click on Report (3) to open the log file. (It is also saved at C:\TDSSKiller.<version_date_time>_log.txt).
Copy and paste its contents in your next reply.
- Copy the entire content of the codebox below and paste into the notepad document:
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OK. Please proceed in this way:
Step 1
Start FRST with administator privileges.- Make sure the following option is checked:
- Press the Scan button.
- When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.
Can you please tell me which problems still persist now?
How is the computer running -
Search with FRST please.
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Step 1
- Start FRST with Administrator privileges.
- Write the following text into the Search textbox:
log.txt
- Click on the Search Files button.
- When finished, a log file (Search.txt) pops up and is saved to the same location the tool was run from.
- Please copy and paste its contents in your next reply.
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Please try to post the ESET log as instructed.
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Hi,
Step 1
Please downloadOnline Scanner and save it to your Desktop.
- Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
- Start with administartor privileges.
- Select the option Yes, I accept the Terms of Use and click on Start.
- Choose the following settings:
- Click on Start. The virus signature database will begin to download. This may take some time.
- When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
- When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
- Now click on Finish
- A log fileis created at
Copy and paste the content of this log file in your next reply.
Note: Do not forget to re-enable your antivirus application after running the above scan!
Step 2
Start FRST with administator privileges.
- Make sure the following option is checked:
- Press the Scan button.
- When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.
Can you please tell me which problems still persist now?
How is the computer running
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Thanks again for all your help, you've been great!Is there anything else that i need to do, that you'd recommend?
You are welcome.
You can install https://www.malwarebytes.org/antiexploit/
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Hi,
Step 1
Scan with Malwarebytes Anti-Malware- Please open Malwarebytes Anti-Malware.
- Please update the database by clicking on the "Update Now" button.
- Following the update and click "Settings" [1] and go to "Detection and Protection" [2]
- Make sure "Scan for Rootkits" is checked.
- Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine All" [5]. Then click the button: Apply Actions. [6] - A window with an option to view the detailed log will appear.
- Click on "View detailed log".
- After viewing the results, please click on the "Copy to Clipboard" button and then OK.
- Return to our forum. Paste your log into your next reply.
Step 2
Please download AdwCleaner (by Xplode) and save it to your Desktop.- Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator" - Click on the Scan button.
- After the scan has finished, click on the Clean button.
- Press OK when asked to close all programs and follow the onscreen prompts.
- After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
Step 3
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)- Right-click on icon and select Run as Administrator to start the tool.
- Wait patiently until the main console will appear, it may take a minute or two.
- In the main box please paste in the following script:
iedefaults;emptyclsid;autoclean;systemspecs;startupall;filesrcm;
- Make sure that Scan All Users option is checked.
- Push Run Script and wait patiently. The scan may take a couple of minutes.
- When the scan completes, a zoek-results logfile should open in notepad.
- If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
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Hi &
My name is Jürgen and I will be assisting you with your Malware related problems.
Before we move on, please read the following points carefully.
- My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
- Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
- Perform everything in the correct order. Sometimes one step requires the previous one.
- If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
- Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
- Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
- If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
- Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
- If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
- Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
- If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Please run a FRST scan. This will help us diagnose your problem.
Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)
- Start FRST with administator privileges.
- Make sure the option Addition.txt is checked and press the Scan button.
- When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
- Please copy and paste these logs in your next reply.
-
Hi &
My name is Jürgen and I will be assisting you with your Malware related problems.
Before we move on, please read the following points carefully.
- My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
- Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
- Perform everything in the correct order. Sometimes one step requires the previous one.
- If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
- Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
- Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
- If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
- Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
- If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
- Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
- If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Please run a FRST scan. This will help us diagnose your problem.
Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)
- Start FRST with administator privileges.
- Make sure the option Addition.txt is checked and press the Scan button.
- When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
- Please copy and paste these logs in your next reply.
-
Hi,
Step 1
Press the + R on your keyboard at the same time. Type notepad and click OK.
- Copy the entire content of the codebox below and paste into the notepad document:
CloseProcesses:C:\Windows\System32\config\systemprofile\AppData\Roaming\Origin\update.vbeC:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Origin\update.vbe
- Click File, Save As and type fixlist.txt as the File Name.
- Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
That's it!
Your logs look clean to me at the moment.
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.
My help is free for everybody.
If you want to support me fighting against malware or appreciate the assistance you received, then you can consider a donation:
Thank you!
Clean Up
Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:
- You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
- Download DelFix (by Xplode) and save it to your Desktop.
- Close all running programs and start delfix.exe.
- Make sure that all available options are checked.
- Click on Run
- DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
- If there is still something left you can delete it manually.
Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:
Java 7 Update 71
Java 8 Update 31
Mozilla Firefox 34.0.5
Tips
I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.
- Copy the entire content of the codebox below and paste into the notepad document:
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Hi,
Step 1
Press the + R on your keyboard at the same time. Type notepad and click OK.
- Copy the entire content of the codebox below and paste into the notepad document:
CloseProcesses:Task: {18C6EC31-F4E0-46FA-BF13-1E89B5E5774E} - System32\Tasks\Origin => C:\Users\Nicholas\AppData\Roaming\Origin\update.vbe [2014-09-08] () C:\Users\Nicholas\AppData\Roaming\Origin\update.vbe GroupPolicy: Group Policy on Chrome detected <======= ATTENTIONCreateRestorePoint:EmptyTemp:
- Click File, Save As and type fixlist.txt as the File Name.
- Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Step 2
Please downloadOnline Scanner and save it to your Desktop.
- Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
- Start with administartor privileges.
- Select the option Yes, I accept the Terms of Use and click on Start.
- Choose the following settings:
- Click on Start. The virus signature database will begin to download. This may take some time.
- When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
- When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
- Now click on Finish
- A log fileis created at
Copy and paste the content of this log file in your next reply.
Note: Do not forget to re-enable your antivirus application after running the above scan!
- Copy the entire content of the codebox below and paste into the notepad document:
-
Hi &
My name is Jürgen and I will be assisting you with your Malware related problems.
Before we move on, please read the following points carefully.
- My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
- Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
- Perform everything in the correct order. Sometimes one step requires the previous one.
- If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
- Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
- Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
- If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
- Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
- If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
- Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
- If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Scan with Malwarebytes Anti-Malware
- Please open Malwarebytes Anti-Malware.
- Please update the database by clicking on the "Update Now" button.
- Following the update and click "Settings" [1] and go to "Detection and Protection" [2]
- Make sure "Scan for Rootkits" is checked.
- Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine All" [5]. Then click the button: Apply Actions. [6]
- A window with an option to view the detailed log will appear.
- Click on "View detailed log".
- After viewing the results, please click on the "Copy to Clipboard" button and then OK.
- Return to our forum. Paste your log into your next reply.
-
Let's do a final check up:
Step 1
Please downloadOnline Scanner and save it to your Desktop.
- Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
- Start with administartor privileges.
- Select the option Yes, I accept the Terms of Use and click on Start.
- Choose the following settings:
- Click on Start. The virus signature database will begin to download. This may take some time.
- When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
- When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
- Now click on Finish
- A log fileis created at
Copy and paste the content of this log file in your next reply.
Note: Do not forget to re-enable your antivirus application after running the above scan!
Can you please tell me which problems still persist now?
How is the computer running?
-
OK...
Step 1
Start FRST with administator privileges.- Make sure the following option is checked:
- Press the Scan button.
- When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.
-
Hi,
Step 1
Please download AdwCleaner (by Xplode) and save it to your Desktop.
- Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
- Click on the Scan button.
- After the scan has finished, click on the Clean button.
- Press OK when asked to close all programs and follow the onscreen prompts.
- After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
- Double click on AdwCleaner.exe to run the tool.
Safesearch.net
in Resolved Malware Removal Logs
Posted
OK,
please try to determine what is causing the problem. I guess it's not malware related.
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Step 1
Start FRST with administator privileges.
Please copy and paste the log in your next reply.