deeprybka

April 10, 2015

Can you please tell me which problems still persist now? How is the computer running?

Step 1

Start FRST with administator privileges.

Make sure the following option is checked:
Press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

April 9, 2015

Hi there,

Step 1

Press the + R on your keyboard at the same time. Type notepad and click OK.

Copy the entire content of the codebox below and paste into the notepad document:

CloseProcesses:Consumer Input Update Helper (x32 Version: 1.3.25.307 - Compete Inc.) Hidden Task: {4327A68D-D412-4E9F-9BA5-FF8217D81287} - System32\Tasks\WKOEHUFYR => C:\ProgramData\688bac24d8294ddc9b97a10de5058423\688bac24d8294ddc9b97a10de5058423.exeTask: {63F949A0-2DA5-452D-A618-2B7D8711AB5A} - System32\Tasks\{F5ECA128-82D6-4197-9F9E-C98C96773FAD} => pcalua.exe -a "C:\Program Files (x86)\AnyProtectEx\uninstall.exe" Task: {7AB81ACF-AAD9-474D-9AF9-D36D08BC1386} - \CIMT_S-1-5-21-227773795-1165864170-3762465085-1001 No Task File Task: {916F6591-9ACA-4DF8-A216-8F185734E76E} - \CIMT_daily_S-1-5-21-227773795-1165864170-3762465085-1001 No Task File Task: {B1D40E49-5A24-4329-B5F1-6211E8296D71} - \BlockAndSurf Update No Task File Task: {D1CEDFC5-AD8C-4781-BB67-300080683B03} - \avaavaxvyy No Task File C:\ProgramData\688bac24d8294ddc9b97a10de5058423HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction HKU\S-1-5-21-227773795-1165864170-3762465085-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-227773795-1165864170-3762465085-1001 -> {015DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = EmptyTemp:

Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

After the Reboot, please try again to uninstall "Consumer Input Update Helper ".

Step 2

Please downloadOnline Scanner and save it to your Desktop.

Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
Start with administartor privileges.
Select the option Yes, I accept the Terms of Use and click on Start.
Choose the following settings:

Click on Start. The virus signature database will begin to download. This may take some time.
When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
When completed, click on Finish.
A log fileis created at
Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

April 9, 2015

Hi there,

Step 1

Press the + R on your keyboard at the same time. Type notepad and click OK.

Copy the entire content of the codebox below and paste into the notepad document:

CloseProcesses:Task: {0CE91E55-2AF7-43F3-B5D8-1662CF803ABC} - \GoogleUpdateTaskMachineUA No Task File Task: {604DBE00-3060-456B-A908-BF0309C2C892} - \Red Giant Link No Task File Task: {818D50A0-5B06-45C5-9BB3-73F06302C160} - \CCleanerSkipUAC No Task File Task: {85A580BA-63EA-4EFA-B7A7-08E521C3E146} - \BBQLeads No Task File Task: {BE86B35D-7F82-43C6-B864-366662FF740F} - \AdobeAAMUpdater-1.0-Jordan-PC-Jordan No Task File Task: {CEA1BA31-1DF2-4FB3-94AA-9F8456CD7B8F} - \2a875861-e2ce-4c57-a7b1-736c0705a053-5 No Task File Task: {D85E0177-8408-4E50-A65F-0E4A38960F72} - \Adobe Acrobat Update Task No Task File AlternateDataStreams: C:\Users\Jordan\AppData\Local\80MfemohTbpa:qDcfcSunHNgJFVcTAgFkAlternateDataStreams: C:\Users\Jordan\AppData\Local\Temp:Dm52aVvUjy2rr2gy8FW5wAlternateDataStreams: C:\Users\Jordan\AppData\Local\Temp:uJQozaeVux3RBmHuWk3ss313wlHKU\S-1-5-21-3255873531-547649545-2308350657-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File2015-04-05 23:23 - 2015-04-05 23:23 - 03109248 _____ (Enigma Software Group USA, LLC.) C:\Users\Jordan\Downloads\SpyHunter-Installer.execmd: type "C:\ComboFix.txt"2015-03-31 04:14 - 2015-03-31 04:14 - 0004387 _____ () C:\Users\Jordan\AppData\Roaming\C5O6HEAZPudeJWkCg3v1H5VefJg2015-03-31 04:14 - 2015-03-31 04:14 - 0004387 _____ () C:\Users\Jordan\AppData\Roaming\iOme2kszcK6FhDOyM02015-01-25 12:12 - 2015-02-24 21:16 - 0000365 _____ () C:\Users\Jordan\AppData\Roaming\XRKYOV

Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

After the Reboot:

Step 2

Start FRST with administator privileges.

Press the Scan button.
When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
Please copy and paste the log in your next reply.

April 9, 2015

i went ahead on the first window and clicked next and removed the leftovers.
Then I completed the cleaning with ADWcleaner.

Step 1

Start FRST with administator privileges.

Make sure the following option is checked:
Press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

April 8, 2015

Step 1

Scan with AdwCleaner (by Xplode).

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
Click on the Scan button.
After the scan has finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.

April 8, 2015

Hi,

Step 1

Please download and install Revo Uninstaller Free
note: there is no need to click anything on that page, the download will start automatically
Double click Revo Uninstaller to run it
From the list of programs double click on the listed program(s) to remove it:
```
AnyProtectConsumer Input Update Helper
```
When prompted if you want to uninstall click Yes
Be sure the Moderate option is selected then click Next
The program will run, If prompted again click Yes
When the built-in uninstaller is finished click on Next
Once the program has searched for leftovers click Next
Check the items in bold only on the list then click Delete
note: you may have to expand some folders by clicking the "+" mark
When prompted click on Yes and then on Next
Put a check on any folders that are found and select Delete
When prompted select Yes then Next
Once done click Finish

Step 2

Please download AdwCleaner (by Xplode) and save it to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
Click on the Scan button.
After the scan has finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.

April 8, 2015

As you can see, csrss.exe is a legit system file. Your computer isn't infected and therefore no further action is required.

April 7, 2015

Your logs look clean. I don't see any indication that your computer is infected.

There is something else to try

Step 1

Start FRST with Administrator privileges.
Write the following text into the Search textbox:

csrss.exe

Click on the Search Files button.
When finished, a log file (Search.txt) pops up and is saved to the same location the tool was run from.
Please copy and paste its contents in your next reply.

April 7, 2015

We are not done yet!

Step 1

Please download AdwCleaner (by Xplode) and save it to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
Click on the Scan button.
After the scan has finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.

Step 2

Please downloadOnline Scanner and save it to your Desktop.

Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
Start with administartor privileges.
Select the option Yes, I accept the Terms of Use and click on Start.
Choose the following settings:

Click on Start. The virus signature database will begin to download. This may take some time.
When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
When completed, click on Finish
A log fileis created at
Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

April 7, 2015

Thank you very much!

The same to you!

I hope your employer (Malwarebytes) realises what an asset you are to their brand.

I am only a volunteer.

April 7, 2015

(Just to be sure: I don't need to boot in safe mode, right?)

Yes, normal mode is best practice.

Step 1

Please download and install Malwarebytes Anti-Malware.

Please open Malwarebytes Anti-Malware and update the database.
Click "Settings" [1] and go to "Detection and Protection" [2]
Make sure "Scan for Rootkits" is checked.
Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt:
Click on "Remove Selected" [5].
Then click "Save Results" [6] and select

Return to our forum. Paste your log into your next reply and then click Finish [7].

April 7, 2015

Boot Mode: Safe Mode (with Networking)

Please run FRST in normal mode and post the logs.

Step 1

Start FRST with administator privileges.

Make sure the following option is checked:
Press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

April 7, 2015

Please proceed with step 4.

April 7, 2015

Step 1

Scan with Malwarebytes Anti-Malware.

Please open Malwarebytes Anti-Malware and update the database.
Click "Settings" [1] and go to "Detection and Protection" [2]
Make sure "Scan for Rootkits" is checked.
Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt:
Click on "Remove Selected" [5].
Then click "Save Results" [6] and select

Return to our forum. Paste your log into your next reply and then click Finish [7].

April 7, 2015

You are welcome!

It's good to hear that your problems appear to be solved.

That's it!
Your logs look clean to me at the moment.
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.

Clean Up

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
Download DelFix (by Xplode) and save it to your Desktop.
- Close all running programs and start delfix.exe.
- Make sure that all available options are checked.
- Click on Run
- DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.

Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.

April 7, 2015

Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

Start FRST with administator privileges.
Make sure the option Addition.txt is checked and press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

April 7, 2015

Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Scan with Malwarebytes Anti-Malware.

Please open Malwarebytes Anti-Malware and update the database.
Click "Settings" [1] and go to "Detection and Protection" [2]
Make sure "Scan for Rootkits" is checked.
Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt:
Click on "Remove Selected" [5].
Then click "Save Results" [6] and select

Return to our forum. Paste your log into your next reply and then click Finish [7].

April 7, 2015

Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

Start FRST with administator privileges.
Make sure the option Addition.txt is checked and press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

April 7, 2015

Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Please uninstall some programs:

Windows Vista: Open Programs and Features by clicking the Start button and then clicking Programs and Features.
Search and select the following programs one by one and click on Uninstall

OpenOffice Packages

Step 2

Please download and install Malwarebytes Anti-Malware.(NEW VERSION)

Please open Malwarebytes Anti-Malware and update the database.
Click "Settings" [1] and go to "Detection and Protection" [2]
Make sure "Scan for Rootkits" is checked.
Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt:
Click on "Remove Selected" [5].
Then click "Save Results" [6] and select

Return to our forum. Paste your log into your next reply and then click Finish [7].

Step 3

Please download AdwCleaner (by Xplode) and save it to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
Click on the Scan button.
After the scan has finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.

Step 4

Start FRST with administator privileges.

Make sure the following option is checked:
Press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

April 6, 2015

Copy & Paste it into the URL line, press enter. Now a Window should pop up. There must be an entry...

April 6, 2015

Please do the following:

Hi,

please copy&paste the following text into the URL-linie of your chrome-browser:
chrome://settings/homePageOverlay
and delete the //www.trovi.com entry manually.

Reboot your PC. Repeat the step "please copy&paste the following text into the URL-linie of your chrome-browser:
chrome://settings/homePageOverlay" Is that entry gone?

April 6, 2015

Hi,

please copy&paste the following text into the URL-linie of your chrome-browser:

chrome://settings/homePageOverlay

and delete the //www.trovi.com entry manually.

April 6, 2015

Yes! Thank you.

Step 1

Start FRST with administator privileges.

Make sure the following option is checked:
Press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

Step 2

Scan with Malwarebytes Anti-Malware.

Please open Malwarebytes Anti-Malware and update the database.
Click "Settings" [1] and go to "Detection and Protection" [2]
Make sure "Scan for Rootkits" is checked.
Click on Dashboard [3], then click on Scan Now [4] to start the scan.
:exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt:
Click on "Remove Selected" [5].
Then click "Save Results" [6] and select

Return to our forum. Paste your log into your next reply and then click Finish [7].

April 6, 2015

Hello John,

could you please post the Fixlog.txt. It looks like you have posted the fixlist.txt.

April 5, 2015

Hi John!

Happy Easter!

Please do the following:

Step 1

Press the + R on your keyboard at the same time. Type notepad and click OK.

Copy the entire content of the codebox below and paste into the notepad document:

HKLM-x32\...\Run: [] => [X]HKLM-x32\...\Run: [(default)] => [X]RemoveProxy:CHR HomePage:SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = BHO-x32: No Name -> {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} ->  No FileToolbar: HKU\S-1-5-21-1496942062-3818417186-1800515790-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File

Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

Step 2

Please downloadOnline Scanner and save it to your Desktop.

Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
Start with administartor privileges.
Select the option Yes, I accept the Terms of Use and click on Start.
Choose the following settings:

Click on Start. The virus signature database will begin to download. This may take some time.
When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
When completed, click on Finish
A log fileis created at
Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

Events

Profiles

Forums

Posts posted by deeprybka

Important Information