Jump to content

markg2

Members
  • Posts

    14
  • Joined

  • Last visited

Posts posted by markg2

  1. MB deleted the Amazon file but not the two Amazon folders. I used Everywhere, found the folders under Firefox profile, deleted both folders. I ran MB scan and it came up clean. In so far as the repeating MB scan hits, the Amazon extension was clearly the problem.

    The machine did hang on the restart as before associated with marking for quarantine. I can't see any correlation between the Amazon problem and the freeze. I did wait the 30 minutes this time to no avail.

    Again, I have trouble believing that Norton or Webroot are involved with the hang given that both were disabled. Sure, the programs are on the machine but disabled is disabled. I really do think the problem has to do with Win10/MB.

    Given that I've seldom had a scan hit prior to the Amazon condition, it's just not worth the time to uninstall/reinstall particularly Norton.

    Mark

  2. Hang on for a bit. I think I figured out the problem.

    I expanded the name column. It's Pup.Optional.AmazonTB. I did a search on it, read the descriptive MB's page. I had installed the Amazon Firefox extension ~10 days ago coinciding with me routinely getting 3 hits/scan (my backup laptop does not have the extension and does not have this problem).

    I'll uninstall the extension and report back.

    Mark

  3. Very interesting...

    I just ran the MB scan again after quarantining and deleting the three 'potentially unwanted program' (1 file, 2 folders) this morning. I have not used the machine until now.The same 3 instances came back on the scan again! I have to believe this is part and parcel with my restart hang problem. I have not had a problem with MB at all and Webroot has been running for months and Norton for years. I'm wondering if I should first try uninstalling and reinstalling MB?

    I'm fairly impressed with Webroot. It's touted as being totally okay running alongside other anti virus/malware software--it doesn't lock files it's scanning. I have not detected any negative impact on either Norton or MB. I only paid ~$25 dollars for a year for 4-5 machines so I thought and still think it's a good backup to my primary of Norton for virus and primary of MB for malware.

    Mark

  4. Windows 10

    ver 3.3.1

    Scan identifies malware. I select all for quarantine. Restart required--I say yes. Win10 restart twirling image stops twirling after ~10 seconds. Computer hangs/freezes. I hit the power button to shutdown. Once restarted, MB displays window with the malware that I had previously marked. I now mark all for deletion and close MB.

    This problem is consistent and reproducible. The problem has been existent for ~1 week to 10 days.

     

    Mark

  5. For reasons not pertinent at this point, I'm considering the purchase of the referenced to run in conjunction with my existing paid Malwarebytes.

    A feature/selling point from Webroot is that the software is designed to be compatible with all major antivirus programs (which the exception of McAfee).

    I wish to confirm with the forum that that claim has or has not been proven to be the case (assuming there are Malwarebytes users here who have tried Webroot).

    Thanks,
    Mark

  6. Kevin--

     

    During the interim I again searched on the topic and found reliable evidence for adwcleaner_3.215.exe. I ran the software, unchecked several items that I wasn't sure should be deleted, rebooted and FF opened absent the homepage replacement.

     

    I plan on running that software again and this time doing more research on the items I deselected to see if in fact they're worthy of deleting or keeping.

     

    I greatly appreciate your quick response.

     

    Mark

  7. Win7

     

    I've read the MWB article on the referenced. I've checked uninstall and the program is not there (alphabetized listing by Name (Fb?) and Publisher (HTTO)).

     

    I've searched the drive for fb*.* using 'Everything' and find nothing.

     

    But the damn thing still replaces the homepage in FF.

     

    ?

     

    Mark

     

     

  8. My wife is collecting this malware from an as yet undetermined website.

     

    I find the malware when I periodically run the free version on full scan manually.

     

    The further problem is as follows--

     

    I tell Malwarebytes to remove the instances of the topic malware and then reboot as indicated. Her Win7 machine will frequently fail at boot with the message (paraphrased) BootLoadMgr failure.

     

    I then use an Acronis boot disk to boot to Windows. It appears that once in Windows the OS corrects the problem since on subsequent boot(s) the system boots fine.

     

    Is this a condition that others have found?

     

    Mark

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.