To Support, 15 corporate licenses were purchased and we are having problems with enabling the realtime autoprotect feature. I have tried using the MBAM clean tool and have not found a solution on these forums. This is exactly what happens: I click "Start Protection" I get Error: [OpenEven] Failed to perform desired action. Error Code: 2 I then Click Ok System Tray Icon Disappears I Click Start Protection again "The Malwarebytes Anti-Malware Protection Module is Already Running" "[CreateService] Failed to perform desired action. Error Code: 1073" In the Eventvwr I get: Eventvwr -> MBAMSERVICE = "The description for Event ID ( 1 ) in Source ( MBAMService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: MBAMService, mbamservice.exe: WTSQueryUserToken failed with error code 1008." Please advise on what I can do to get the realtime protection to work as this is the main reason why we purchased the software. Thank you. Matt
