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tkmops

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About tkmops

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  1. For everyone, especially the new people, read this post by 'exile360' from Apr 17:'I suspect that it was the I/O, not RAM usage, that caused the sound to stutter. The issue is likely related to DPC latency, and somewhere between your sound driver and network driver (which is where Web Protection in Malwarebytes comes into the picture) there exists an issue with interference. And this post by 'AdvancedSetup' Staff, on Apr 15:No promise this will fix your issue but you can do the following and let us know. Option 1: Disable Web Protection via the tray icon Option 2: Revert to Malwarebytes 4 CU1 and disable program updates until the next beta is available Step 1: Uninstall and reinstall using the Malwarebytes Support Tool but do not allow the program to reinstall after the reboot. Decline the install Step 2; Download Malwarebytes 4 CU1 and install it Step 3: Open Malwarebytes, click the wheel image.png (top right) for Settings, General, then disable Application updates. Step 4: Restart the computer Might be a good idea to just re-read the entire thread?
  2. There was a post by one of Malwarebytes technos,(a few weeks back) that to resolve the issue, while they are trying to fix it, we can 'roll back' to a prior version of Malwarebytes. In my mind, that indicates that this 'bad sound' issue(something about increasing the cycles...which puts a strain on your CPU), was due to one of their updates sometime in Feb 2020. Now, even though I've been a IBM mainframe hardware/software tech since the early '70's, I'm not a PC expert. But, there could be a case made, that a combination of Malwarebytes updates AND issues with Realtek audio and/or Network Adapters are causing the issue. One of the ways to research this is to read all the lines of that update code, and then try to correlate it to possible impacts to the Realtek audio/Network drivers.
  3. Ah, yes, 'definitions' was the word I was looking for. Thanks for the fast response.
  4. Porthos:While what you suggest might resolve the sound issue, wouldn't that leave a 'hole' in our protection? Or do the updated virus/malware prevention measures reside in other updates? Or, in other words, will 'reverting to an earlier component package version' keep us protected from all current malware, or will there be a gap in our protection?
  5. I have the latest drivers, and Win updates. This has been going on since Feb 2020, hopefully the Malwarebytes technos are still working on this issue. I've still got 'web protection' turned off all the time.
  6. I do, a B75A-G43. But, I've had it for years with no issues, until Feb 2020, when the bad sound started.
  7. Restart(reboot) my PC, or restart Malwarebytes?
  8. Just downloaded and installed an update current version:4.1.0.56, package 1.0.23104, component 1.0.875 Turned on 'web protection'(which has been off for a few weeks). Eh, bad sound came back in less than an hour.
  9. OK, thanks for your fast responses. When I see a available update, I'll install it, and post back with the results.
  10. OK, thanks! How will we know when a fix is in? Will it posted in this thread?
  11. While we wait for the techs to provide a solution, I have two questions: 1) Would it be 'better'(meaning provides more protection) to.. A) roll-back to a prior version of Malwarebytes Premium, and leave web protection on, or B) keep the current version, and turn web protection off?(my Chrome browser is already protected with your Browser Guard, WOT(web of trust), DisconnectMe, Ghostery, ScriptSafe, HTTPS Everywhere, Antiminer, and Password Checkup extensions. 2) Why, exactly, does turning on web protection increase IO cycles? If this has already been explained, can someone provide a link? Thanks!
  12. So, to confirm what you just said, I can 'exclude my torrent program from Web Protection', and it will still block those trojan IP's, but not display that fact via the pop-up boxes?
  13. If I 'exclude your torrent program from Web Protection', won't that let all those sites that are currently being blocked(I get Malwarebytes pop-up boxes that say that trojan IP's have been blocked), won't that let all those trojan sites through? Or, maybe I don't understand how 'Web protection actually works?
  14. I've downloaded the RealTek Audio Driver 6.0.1.8703 rlse date 6-3-19, and the Realtek PCI-E Ethernet Drivers 7.126.0510.2019 rlse date 7-30-19, but am reluctant to install them for fear of crashing my PC. I run a eBay business, and would rather wait until Monday, after I've shipped out my current orders, then try to install those two. Before I updated the component from the prior version to 1.0.875, my sound would stutter after 6-8 hours, immediately after the update, my sounds starts stuttering within 10 mins. Cycling the 'web protection' fixes it, but only for 10 mins. Is there a way to go back to the prior component package, for the time being, until your techs have a perm fix? I woke up this morning to as frozen PC, with a black screen. After about 10 mins of moving the mouse, the screen partially came back, but I wasn't able to navigate to the 'web protection' to cycle it. I had to do a hard reboot. I'm sure that this was due to the excessive IO accumulating during the night. In addition to a web browser, I download/upload using two other programs, JDownloader(rarely used) and a torrent program. I know your Malwarebytes Premium is working on the torrent program, as I get pop-up boxes that say that trojan IP's have been blocked. A short-term fix might be to stop/exit the torrent program, turn off web protection(I have your browser guard)..I think then the sound would be OK, and my system wouldn't slow down/hang. Do you have something like your browser guard for torrent programs, or a way to incorporate the browser guard into my torrent program? There was an update available, my Malwarebytes Premium is now 4.1.0.56, package 1.0.22636, component 1.0.875. Was there a fix in this update?
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