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Posts posted by bobmitch

  1. Too late for me!!  I was in the middle of a phone call with a client, writing script for a campaign coming up.  Went to save my Word document after three pages.  Word froze...locked up...got the message that "Word is no longer functioning"  Word 2016 closed and when re-opened...my three pages were still there...two were garbled...but was able to save page 1.  MB staff...this is ridiculous.  After reading this, I understand what the problem was...shame!

  2. 6 hours ago, mightaswell said:

    Is the self protection enabled under settings > protection > start up options? If not click on it and enable self protection , reboot and see what happens. If still no web protection click on the early start self protection and reboot.

    That has helped me in the past.

    The button to enable web protection on early start is disabled and can't be changed on my machine.  However, after 15 seconds the M turns blue on my taskbar.  Not sure if this is by design...

  3. 14 minutes ago, rcw1962 said:

    Very disappointed. updated to 3.0.5  Not getting the layer of security pop up as much, but still getting it, also getting web protection turned off a lot. For me this is unforgivable in a paid for premium product costing £40. 

    I have 73 days left and will not be renewing unless all these problems are sorted.

    Perhaps when this gets sorted out, you might ask for a license extension.  You didn't create the issue, Malwarebytes.org did.

  4. I have v3 of Malwarebytes and the new Trend Micro 2017 working together well on my laptop.  Windows 10 64 bit.   Basically, I did not enable Ransomware with Trend.  Skipped the install during the upgrade.  I let Malwarebytes take care of that.  Also, make sure that in the exception lists for both...to cover each

    In Trend, bring up the console...under "Exception Lists" make sure that C:\Program Files\Malwarebytes is in there

    Then open the Malwarebytes console...click on Settings...then choose Exclusions and make sure C:\Program Files\Trend Micro is in there...now see if that helps...

  5. On ‎12‎/‎14‎/‎2016 at 8:37 AM, Ried said:

    @Doctor9fan There is no cleaner for Malwarebytes 3.0 yet.

    @bobmitch You changed the Update Interval to 1 day instead of every hour and you still got interrupted during the day with that Notification?  Bear in mind, the Notification popping up when the machine comes out of a sleep mode, or booted up and the services are loading, that Notification will pop up prematurely and we are aware of this and working on a fix for it.

    @cararta Can you detail the issue with the license a bit more for me? I'm confused as to exactly how that transpired.

    In all honesty, Ried...Not sure.  I uninstalled v3 a few days ago and went back to 2.2.1 for peace of mind.  Still waiting on the fix. 

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