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Alana_

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Everything posted by Alana_

  1. I am running scan now...keeping fingers and toes crossed. x
  2. Addition_22-06-2017 15.14.41.txt FRST_22-06-2017 15.14.41.txt
  3. Hello Devin, oh dear, I wil try my best..not sure now how I did any of this, but I still have them all open, so will try my best..I will try to send the notepads first, please bear with me, I am not very brave..Alana x
  4. Ok, so now it says,................ Scan completed, FRST.txt is saved in the same directory FRST is located
  5. thank you.... okay, I now have this on my screen..do I scan ??
  6. Thank you Firefox, I am not sure if my desktop XP is 32 0r 64. (which I am working on now).. I know my laptop is 64 (Windows 10)... I will have to try find out
  7. Sorry I have to keep leaving, I have a very sick relative who needs my help.
  8. Do I have to download this Farbar Recovery scan tool ?
  9. I am so sorry, I must be a bit thick.. I only hope I can do this correctly. Hope I am doing right in trying to upload thezip file to you and not sure what to do about the black one Thank you so much..Alana. mb-check-results.zip
  10. Good morning. I do hope someone can help me please. I cannot scan my computer, I normally do this every morning, but now I am coming up with a screen that says I am not Fully protected. I have Malwarebytes Premium 3.1.2. I will attach some screen prints so that you will be able to see. I do hope I have given you enough information Many thanks Alana.
  11. H Maurice. I have Avast Internet Security, plus Super Antispyware proffesional on my laptop, both of these I pay for. the same on my XP desktop, plus spyware blaster, spybot search & destroy & ATF cleaner. I have so much information on my desktop (XP) Maurice, it is part of me, all my folders in my Email program (Outlook Express) I just cannot get rid of it yet. I have the desktop in one of my spare bedrooms, which I am working on now, (my little office) and I do a lot of my graphic work on here as well. funny you should say about updates for XP and yes, I knew there were stopping that, yet I still get them somemtimes when I go to log out, Thanks so much for taking such an interest and helping me, I have downloaded the free malwarebytes on my laptop, for just a few weeks... cannot afford to buy it yet, as I have two months of large bills, ie: car tax, MOT's & Insurances...maybe in about 2 more months I maybe will be able to afford it. I am just off ot have my evening meal now...just gone 5pm here in England and clocks on on an hour tonight..eeeeeeeeeeks!! lose an hours sleep !!! (not eaten all day) so I think I wil be able to enjoy. Hopefully speak another day...tomorrow I have to go out and help some friends. ((Hugs)) Alana
  12. H Maurice... yes I do have a licence.. will just copy & paste a little of my invoice...I did wonder if it really meant a LIFETIME ?? Malwarebytes Anti-Malware Pro Lifetime License, 1 License/PC
  13. Hi Daman Thank you for the link... I just went there and it is all American dollars..I am in the UK. also there were all different types, not sure which one I should go for. They had one for 3pc per year for $24.95 but my renewal is not until Nvember, but I have saved the link, again..thank you. ((Hugs)) Alana.
  14. Thank you so much Maurice...awww, have to spend more money then.. Very grateful for the link. It is such a horrible day here in the U.K cold and windy and storms coming in for Monday UGH !!! ((Hugs)) Alana x
  15. Good morning. I have your Malwarebytes Ant-Malware Pro Lifetime licence on my desktop Windows XP. I have recently purchased a laptop with windows 10, can I also use this Malwarbytes on my new laptop as well as on my desktop and do I have to get another link to download to my laptop. Thank you for your help and advice in anticipation. Happy Easter everyone Kindest regards Alana x
  16. Oh, thanks so much TonyKlein, it worked ...YEAH !!!!! ♥ Sorry, I was not able to get back sooner and cannot stay as my daughter has cancer and I have to be with her, but I will be back tomorrow, Tony & Dale. to sort this Malaware out...your so so kind to help me and I was able to get here straight away with the link from my email. Time here in the U.K. is 7.02pm Without the link I would never have found my way back... Thank you both so so much. Big hugs Alana xx
  17. Hi Daledoc1. I have a fairly new computer, well a year old, that my neighbour made up.. ( they have now left the country) it has a terrabite (931gb freespace) and I know XP is an old one, but can I just load a window 7 or 8 ?? I do have IE 8 as my default browser. I will go to the Malaware section now.. again, thanks so so much for your help and advise, also the links to get there. ((Hugs)) Alana
  18. Oh Dale (is that your name ?) Thank you so much for replying, and my apologies for all ther spelling errors...(I was getting in a right 'ol tiz) lol I have Windows XP and IE8 ...I have offers sent to me from several stores and they come in the form of a coupon to be printed off and shown instore for points and money vouchers... I have always been able to just click on the link and I went straight there, but now I cant'... I have Outlook Express as my email client.....I am very careful when I click links, I only click on them if I know them. The strange thing is, I fowarded one email with the vouchers on to my hotmail address and the link worked from there, so maybe something has happened with Outlook express...trouble is I get all worried if I change things. I have Avast Anti Virus & firewall that I paid for and now have Malawarebytes also Superantispayware that I paid for too...and I do scan every single day. I did have a trojan, but it was caught and quarantined...I have no idea how it got there, I only go to really trusted sites, like Ebay and my local beauty stores.. Oh it's good to know I do not have to pay here, I did pay money at Community Feedback..could not believe it when I saw it was all closed.. thank goodness you are here. Thank you so much for the link re the infection, and I do hope I will find my way around Kindest wishes Alana
  19. Good afternoon everyone. I am new here but have been a member of\Community feedback for years and when I went to go there it had gone !!!!!!!!!! so I have joined here but not sure where to post this question,,,apologies if I am in the wrong place. I did pay to be the group to become a member...not sure what has happened.. IO presume I have to pay again to post certain things...will you please point me in the right direction. I have just purchased Malawarbytes PRO and done a ful scan...all seems ok. The help I neeed at the moment is that I cannot get links to open up from my emails... it only started yesterday and I do not know why...can you please advise ?? .... I have a lot of links for extra points at a very expensive shop in England, but it is not allowing me to get them through the usual links. Many thanks and I hope to get to know people here soon. Are there members of Community Feedback here ?? Judy ?? Kindest regards Alana
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