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Alana_

Members
  • Content Count

    59
  • Joined

  • Last visited

About Alana_

  • Rank
    Regular Member
  • Birthday 12/19/1961

Profile Information

  • Location
    Dorset England
  • Interests
    Computer/psp.gym/diy,walking my lovely poodle Paris.

Recent Profile Visitors

1,079 profile views
  1. Thank you so much for your help, Exile 360 and Firefox, All seems well now, and doing the Malware scan, once again this morning... I managed to do the scan last evening, and it found lots of threats, which I quarantined... I cannot get Firefox or Internet Explorer to work on my computer, so I am using Avast Safe Zone.. I am just scared of trying anything else in case I lose everything. I know Windows XP is not supported anymore, and I have windows 10 on my laptop. but in XP I can still use my PSP ( Paint Shop Pro) as I do a lot of graphic work, yet, on Windows 10 it does not work well, does not show up the all psp images...seems it it is not compatible with a lot of the images.. I am wondering if I should load window 7 or 8 on my desktop..to enable me to still use the full potential of PSP..trouble is I am not confident enough to try to load psp 7 or 8, or even how to...and it would mean me buying a disc, and then not knowing how to load or even if it would work with the windows XP.. this message I have sent is even confusing me !!!!!! I know I sound so dumb !!!! Thank you again for all your help, I appreciate this very much. Huge Hugs Alana xx
  2. I tried to run the MB chk but came up with this...will attach screenprint
  3. Thank you..just trying to upload the Additional and First Notepad FRST notepad February 28th.txt Addition notepad february 28th.txt
  4. Good morning from England. I have been away for a week and have just arrived home, wanted to do all the scans but when I went to do my Malwarebytes it has gone !!!!! I have searched everywhere. I will attach one of the log files I kept. I do hope you can help me...I have had Malwarebytes Premium for years now.malware scan oct2017.txt Many thanks Alana x
  5. Alana_

    Cannot scan

    Good morning... just running Malwarebytes and it is scanning... I must have a gremlin in the works.. keeping fingers crossed it will continue to work... Thank you. Kindest regards Alana x
  6. Alana_

    Cannot scan

    Good morning from the U.K. I cannot scan on my computer...this has been going on and off for a long while now... I will attach some screen shots. I Have Windows XP on this desktop. Just hope you can help, just sick and tired of the problems now. One day it will scan and then not. Thank you for your help. Kind regards Alana mb-check-results.zip
  7. Alana_

    Cannot scan

    Okay Porthos, I have had enough for today... I will send a screen print of the latest...I just went to click on the Malware Icon this was the result.....cannot believe this is happening. I will now be able to get online now until late tomorrow or even Tuesday. I have never ever had problems like this !!
  8. Alana_

    Cannot scan

    Here is the last screen print. I cannot scan, it will now allow me !!
  9. Alana_

    Cannot scan

    I cannot even scan now !!!!!!!!!!!!!! what on earth is going on ???? I am attaching some screen shots
  10. Alana_

    Cannot scan

    I am not sure how to send a message to the Advanced set up, just took a chance and clicked on the envelope icon and sent a message, wonder if it will get there ? I cannot even print from my email now !!!!
  11. Alana_

    Cannot scan

    I have no idea what is going on, but I have just tried to reinstall Firefox, but it will not allow me, also, I have tried to connect links to confirm registration of another site, but nothing is working... no links will work now from my email account...what on earth has happened...all this since downloading the new Malware update !!!! Is there anyone who can help please ??
  12. Alana_

    Cannot scan

    Sorry for the delay... Firefox crashed on me.. now I am on Avast Safe Zone browser.. I am sure I had Ransonware on it when I last scanned, but I cannot afford to get another desktop computer now, but I do have my windows 10 on my laptop. To get windows 7 on my desktop, that means I would have to buy a disc? is there any free download for windows 7? Thank you for your help, very much appreciated. Kindest regards Alana Sunday.... I have no idea what is going on, but I have just tried to reinstall Firefox, but it will not allow me, also, I have tried to connect links to confirm registration of another site, but nothing is working... no links will work now from my email account...what on earth has happened...all this since downloading the new Malware update !!!! Is there anyone who can help please ??
  13. Alana_

    Heuristic Analysis scan gap.

    I have no idea what is going on, but I have just tried to reinstall Firefox, but it will not allow me, also, I have tried to connect links to confirm registration of another site, but nothing is working... no links will work now from my email account...what on earth has happened...all this since downloading the new Malware update !!!! Is there anyone who can help please ??
  14. Alana_

    Cannot scan

    Sorry for the delay... Firefox crashed on me.. now I am on Avast Safe Zone browser.. I am sure I had Ransonware on it when I last scanned, but I cannot afford to get another desktop computer now, but I do have my windows 10 on my laptop. To get windows 7 on my desktop, that means I would have to buy a disc? is there any free download for windows 7? Thank you for your help, very much appreciated. Kindest regards Alana
  15. Alana_

    Cannot scan

    Sorry for the delay... Firefox crashed on me.. now I am on Avast Safe Zone browser.. I am sure I had Ransonware on it when I last scanned, but I cannot afford to get another desktop computer now, but I do have my windows 10 on my laptop. Thank you for your help, very much appreciated. Kindest regards Alana
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