I was asked to try and correct another problem which I'm certain is related to the Malwarebytes problem. There is a media website the church uses and they are no longer able to download any HD or animated PowerPoint files or files of other type. The only one able to be downloaded now are plain slides which are not HD or are just plain text with a picture but no movement at all. In fact, when you view the website's pages that show thumbnails of the slides which are clickable to download them, you can't even view the thumbnails of the HD or animated ones. The places on the pages where the thumbnails are supposed to be are just blank. The non-HD or non-animated slide thumbnails display just fine. I experimented and I found that if I connected to the wireless network of the AT&T modem/router, I had no problem at all viewing and downloading the HD or moving slides. But if I connect to the main wireless or the wired network which is behind the Linksys router (which is behind the NVG510), then the problem exists. So somehow the 2 routers are not playing nice together and are preventing viewing the HD or animated thumbnails or downloading the files. So I believe this is probably the same reason why even though a church computer can connect to the Malwarebyte's server for updates, it can't actually download them. The NVG510 cannot have the router function disabled so it's just a plain modem like you can with good modem/routers, but I have it set up as transparent as it can be. The thing is, the Linksys router needs to be in place because it has VPN capability which church staff use along with myself. If the Linksys were removed so only the NVG510 was in place, no remote access would be possible and they need it. Any ideas?