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jehrmann

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About jehrmann

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  1. I haven't either and there's no information I can find about it online or something similar. In a way that's good, then maybe this thread will help someone. Tested the Panda software and as expected, it didn't work as the files are not encrypted. I've never used Shadow Explorer but just using Windows native restore process takes care of restoring Shadow copies. But if necessary, I'll give it a look. Thanks.
  2. Yes, the virus is definitely gone. I'll take a look at that, but I have a decryption tool that scanned these files. They are not encrypted, the virus changed the character encoding of the text inside the files but they can be access and read.
  3. Hi everyone, First time poster here and I thought I'd see if anyone in this community has had to deal with a similar issue and recover from it. Let me just say that the malware that caused this issue has been removed and dealt with and is no longer an issue. It is the cleanup process that I'm interested in. One of the users on our corporate network received a zip file that contained some malware that slipped through our AV protection. He of course thought it was legitimate and opened it up and then realized his mistake. He noticed soon after that Word and PDF docs on his desktop became
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