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Anne__Burns

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Everything posted by Anne__Burns

  1. Hello Ron, Thanks for the for the info about MB's Powertool. CD. Anne
  2. Hello dc, POWERTOOLS CD is a Malwarebytes product I got in the mail when I renewed my subscription to Malwarebytes Premium. When I put it in my CD drive I don't have a clue as to how to upload the contents. Anne
  3. Hello, I had meant to install the disc, put it aside, and forgot about it. I came across it and want to know how to install it's contents. When I put it into my computer I can't see any options to upload. What to do? The date on it is 2014. Anne
  4. Hello Ron, I hope all is well with you. Everything seems to be okay. If I suspect anything, I'll come hack. Thanks, Anne
  5. Hello, A friend of mine admitted to going to a couple of porn sites on my machine. Obviously, he no longer has access. Is there anything extra I should do in addition to having MB and Avast scans? Anne
  6. I restarted my machine and ran the software as administrator as I have done before. It worked this time because I repeatedly kept clicking to continue with the test and it finally completed with good results. Now that I have that done I will continue to the rest of the programs at the slow computer tutorial. Just so you know, I had a slow desktop and laptop because I had both HpHosts and HostsMan running together. Steven at HpHosts website had me uninstall HpHosts and both machines are actually doing well. I was going through the slow pc tutorial because I figured it couldn't hurt.
  7. Our messages came out at the same time yardbird. I have been helped with those tests before, but not on my own.
  8. I would gladly go but if I recall, one of the techs here have to invite me there and put it through the testing I wouldn't dare do by myself. I hope someone will be kind enough to help me there (sigh).
  9. Should I just continue with the other software that is listed at https://forums.malwa...-pc-start-here/ ? One thing that did perk up both my desk and laptop was uninstalling HpHosts and just keeping HostsMan.
  10. Hello yardbird, Thanks for the reply. I have visited the slow pc tutorial with software down loads to help speed up my machine. This is the first time NTREGOPT did not successfully complete. I went to https://forums.malwarebytes.org/index.php?/topic/81990-slow-pc-start-here/ Should I just move on to the other software programs offered at the above url? Anne
  11. Hello, My machine has been a bit slow lately so I started using your software to fix what I can. I started using NTREGOPT and had some trouble with the software finishing up. See attached to see the error message. Anne UPDATE- It has been a couple of days and no one has made a reply. I would appreciate knowing why.
  12. Hello David, Thanks for the removal tool- It worked like a charm. Now I will reinstall MB. I was able to fix everything else. Anne
  13. Hello, I am here in Safe Mode with Networking. It all started with my downloading the HostsMan file (which is working great on my desktop) to my laptop. When installing, I got a message that if I didn't take care of the DNS, my windows would not open. I thought it was something I could do afterwards. Not so. I know I an getting out because my Avast is up and running with a connection out, Also, for some reason, I an also having problems with uninstalling MB because it wasn't working right. When I went to uninstall MB, I got a message that I couldn't. What to do? See attachments. Anne
  14. Hello All, With much relief, I can now tell you that I have a HOSTS file up and running. I would like to thank everyone who tried to help me which I know is sometimes no easy task. Anne
  15. Hello South_Park, Thanks for getting back to me. You may be right but I would feel better taking instruction from someone with more experience at this site. Anne
  16. Because I am still getting banners on more than one website.
  17. I am getting assistance at HpHosts forum and I thought I had done it correctly, but It will not work. Please see attached.
  18. No. You did not lose me. Is there any way possible to get clear concise directions to follow to put together a good, working Host file?
  19. Okay. You're telling me what I did wrong. How about telling me what I can do to make it right.
  20. Is it too late to get a written version of the capture video? I seem so close to getting it right.
  21. I tried to replicate what I saw in the video. It did not go well. It was too short and had no sound. Is there any other way to give me the directions I need to make Hosts work? Written instructions would work better for me than that very short video. See attached.
  22. I downloaded the video and watched it. Thee was no sound and I had a hard time making sense of what was being done because it was so fast.
  23. There is no link in your message to go to a video.
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