-
Posts
344 -
Joined
-
Last visited
Content Type
Events
Profiles
Forums
Everything posted by Anne__Burns
-
I need help with a laptop that is not running
Anne__Burns replied to Anne__Burns's topic in Resolved Malware Removal Logs
Hello Ron. A happy new year to you and yours. I tried to do the Farbar but got the message 'FRST.EXE is not commonly down loaded and could harm your computer' AdwCleaner[C1].txt -
I don't think that HostsMan is the problem. I've been using it for years. Farbar results included. FRST.txt Addition.txt
-
I just tried opera and have the same page can not be displayed message. I did a 'search programs and files' and discovered that I still have some ghosts of HostsMan still in my machine even though it is not on my uninstall program list. That's probably why, when I try to click on a Google ad , I get that same page not displayed message. Should I go to the Hosts website?
-
I am currently waiting on the phone for PayPal tech support. I am going to try another browser and see if that works if need be. Thanks for everybody's help. That's why I love this website and will continue to be a premium member. Update- I downloaded and have Chrome to use. The Chrome page will not open to PayPal; can you believe it? I was waiting for over 40 minutes for customer service at PayPal and the call was dropped
-
It is time for me to renew my subscription. I use PayPal to make my payment. Every time I try to access PayPal, I get a page can not be displayed page. What to do?
-
Thanks!
-
Thanks Yoan, I guess my machine ia acting persnickety. It's good to know it's clean.. BTW, my machine has been running at a glacial pace. Would you please help me?
-
Hello Yoan, What a pretty name. Does it have a special meaning? I look forward to working with you as well. My laptop has been acting peculiar lately. I have never been hacked so far. so I really don't know what to look for. The expression better safe than sorry is why I am here now. Anne
-
FYI- The first link failed so I needed to scan through the premium software and it showed no bad files. Also, I use Avast anti-viral FRST.txt Addition.txt
-
Hello all, It has been a long time since the I have been here. My laptop is acting strangely. When I turn it on,, it gets stuck on my home sign in page and no matter how many tines I try to divert to a book marked page, it is a problem. A couple days ago I tried to access my bank website and suspect I was diverted to a spoof window (uncertain). When I opened my Malewarebytes page today, I couldn't access my premium key that I have on my desktop. This is a Windows 7 laptop 64 bit, Windows Explorer 11, connected to a password protected WI-FI network. My hard wired desktop seems to be working fine. What should I do? Anne
-
My machine needs to be cleaned- very slow
Anne__Burns replied to Anne__Burns's topic in General Windows PC Help
Hello Kirkpatrick, I am not having any heat issues. I suggest that you open a new topic. Anne -
My machine needs to be cleaned- very slow
Anne__Burns replied to Anne__Burns's topic in General Windows PC Help
Hello Ron, Please forgive my late reply. I have been sick in bed the. last couple of days or so. I will remove the router cable to the laptop tomorrow. What will the factory reset do to my machine? Anne -
My machine needs to be cleaned- very slow
Anne__Burns replied to Anne__Burns's topic in General Windows PC Help
My desktop is hard wired to my router. My laptop is connected on the my Wi-Fi. -
My machine needs to be cleaned- very slow
Anne__Burns replied to Anne__Burns's topic in General Windows PC Help
The last time I needed help I got it from a Microsoft tech by remote to fix my not getting my security updates I do recall something about MS's Defender reinstalled. Come to think of it, that is just about the time I started to have problems with the my laptop. I have my own router and use Comcast as my service provider. At this time, what can we do? -
My machine needs to be cleaned- very slow
Anne__Burns replied to Anne__Burns's topic in General Windows PC Help
The topic where went to get the three logs was a closed topic. The three logs are attached to this message. FRST.txt Addition.txt CheckResults.txt -
My machine needs to be cleaned- very slow
Anne__Burns replied to Anne__Burns's topic in General Windows PC Help
Assistance obtaining computer system information is a closed topic. what to do? -
Hello, For whatever reason, my laptop has become very slow despite my best efforts to have a clean machine. If someone would be so kind as to help me with the usual software to be rid of whatever is slowing things down. Anne
-
Firefox, Now I know why I was going in circles. It has been long enough that I had forgotten that I need to start a new topic. Thank you. Just so no one here accuses me of having two open topics at the same time, please close this topic. I hope someone helps me in the topic I started to go through all of the software to clean my machine; it has always worked before.
-
Hello, It has been quite a while since I posted a topic and the past ones are all closed. My laptop is running very slow. I did a scan with both my MB and my Avast and came up zero for potential problems. Assistance will be most appreciated. Anne FYI- If someone would please tell me where in this website is the self help topic because I can't find the one I usually go to.