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Everything posted by digmorcrusher

  1. My experience with this is that ever since version 3 came out the icon in the task bar has disappeared occasionally, a restart has always brought it back. Shutting down brings it back sometimes, I shut my computer down every night, the icon can be missing for 4 or 5 days in a row then all of a sudden reappears. No rhyme or reason why this occurs. I have fast start enabled.
  2. Malwarebytes is compatible with most, if not all, anti-virus programs, occasionally there may be a conflict with a certain anti-virus and many times this may be specific to one computer depending on what other software is installed. If you or anyone else thinks there may be a conflict then please post what anti-virus you are running and someone here will help you to make exclusions so that any conflicts may be mitigated.
  3. Hi Chuck, please provide the logs as indicated below. If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  4. Since no one knows exactly what this was then absolutely it could have infected you. You need to follow Firefox's advice, the only way to know for certain if there is an issue or not.
  5. You can upgrade to all new versions as long as your subscription is active.
  6. This program does what it says it does, its like CCleaner on steroids. I've tried it several times with no issues. Some find it overly aggressive though, in other words it may remove something that it shouldn't have such as a needed registry item. I wouldn't use it unless you are experienced enough to determine if a certain item should or should not be removed safely. In other words don't run this program blindly and delete everything it asks to. Safer option is CCleaner, best option is built in Windows tools.
  7. On the left hand side click on "Reports". Find the report for the scan you did, double click it, a box should pop up, click on the "Advanced" tab, all the info you need should be in there.
  8. Just enter your id and key numbers in your installed version of MB3 and you should be good to go. Usually exclusion aren't needed, Defender and MB3 work well together. You should use this setting though:
  9. There shouldn't be any issues using McAfee and MB3 together on your computer. I cannot comment on using MB3 for Android as I do not use it on my phone but it would not be a bad idea if you are not using anything else. Worse comes to worse you may have to set exclusions on your desktop if issues arise, it that occurs just post back here and someone can provide help.
  10. Assume everyone will eventually get breached, your bank, IRS, ebay,Twitter etc. If you want to protect yourself lmit the amount of data you put online, other than that just assume that your data will be out there one day. Its a sad story. I don't worry about it, I'll deal with it when the time ever comes, cross my fingers.
  11. If anyone is interested, I installed in Sandboxie and only things I could see is it tries to install McAfee Web Advisor and Opera. A scan with MB3 and Emsisoft after install did not pick up anything.
  12. I was just throwing out some ideas, it all likelyhood none of them are practical for his situation.
  13. Just thinking out loud here. You could try MCSheild, it hasn't been updated for a while but still works well on W10. Use a sandbox such as Sandboxie, its free and nothing will get by it if set up properly, however if the students need to save any work it will need to be committed to the disc which will just infect the computer anyways I believe. LIght virtulization tools such as Toolwiz Time Freeze (free) or Rollback RX (paid). Lastly. Shadow Defender, probably too costly for a school setting but it also works very well, basically anything done to the computer can be un-done with a reboot. You would have to research these to see if any may work for you under the conditions in which the computers are used, alternatively, a good anti-virus may do the trick as well. If it was my class I just wouldn't let them use the computers until they were educated and informed in safe computer practises. Maybe you could use just one computer that would only be used to scan their flashdrives, set up a couple programs such as Eset Online Scanner and Emsisoft Emergency kit and just let them know that no flashdrives go into the regular computers until they are scanned first.
  14. Not sure what you bought as your link won't work, at least not for me.
  15. Simple fix that may work, try restarting your computer. Or you could uninstall and reinstall, if neither of these work just provide the logs mentioned in the post above.
  16. I get your points Exile, I also agree that for the average user the best protection is one that allows for the fewest decisions to be made by them. The training period is about 10 minutes. I seem to recall that I had far less pop-ups using VS than for any HIPS I have tried. Here is a quote from the developer " There is only one thing to keep in mind when using VoodooShield... If VoodooShield blocks something that you would like to run, then allow it after it is automatically scanned. Otherwise, if VoodooShield blocks something out of the blue, then just ignore it and assume it was a virus or malware.
  17. Could it be the monitor, possible loose connection, happened to me once. Or as Exile360 said a bad hardware connection, try unplugging everything ( mouse, keyboard, etc) and try booting computer again.
  18. I used it for several months, its not really a HIPS. More of an anti-exe, you put it in training mode and it whitelists everything on your computer, after that nothing is allowed to run unless you allow it. Its quite clever, works very well and is suitable for average users as there are very few popups or false positives. There is also a blacklist with multiple scanning engines that you can use. Just no sure how it could be integrated with MB3.
  19. https://support.malwarebytes.com/docs/DOC-1208 See if the information at the link above helps, you will probably have to contact Cleverbridge if they are the ones that billed you. Did you have an old license previously, if so you were probaby auto-billed, you can check here. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help  If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264
  20. I haven't seen this yet, however, if they plan to continue with this it there definitely needs to be an opt out.
  21. I don't think it had anything to do with OSArmour. I installed OSArmour about a week ago, while downloading it the MBAM extension popped up a warning, Today while downloading Sumo the extension popped up a warning again, however, this warning was for OSArmour again. It almost seems like the MBAM extension remembered, for lack of a better word, the OSArmour warning instead of popping up the Sumo warning. Does that make sense? If you know of a program that the MBAM extension flags I could try downloading it to see if it pops up the proper warning or pops up the OSArmour warning again.
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