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Hello, I am concerned I have a virus... Tried to install mbam.exe and during install got errors stating that my ieframe.dll is out of date.... Tried to run anyway and run time error 372 occurred... Both in normal and safe mode. Computer will also not launch mscofig. Per you sites instructions, ran dds.com and te logs are posted below... DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORKInternet Explorer: 8.0.6001.18702Run by Joseph at 16:43:43 on 2013-10-25Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.970 [GMT -7:00].AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}.============== Running Processes ================.C:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exeC:\WINDOWS\system32\mfevtps.exeC:\Program Files\Common Files\McAfee\SystemCore\mfefire.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Joseph\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\WINDOWS\system32\wbem\wmiprvse.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k NetworkServiceC:\WINDOWS\system32\svchost.exe -k LocalService.============== Pseudo HJT Report ===============.uURLSearchHooks: {00000000-6E41-4FD3-8538-502F5495E5FC} - <orphaned>BHO: {0347C33E-8762-4905-BF09-768834316C61} - <orphaned>BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20120621232015.dllBHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\17.0.1.12\AVG SafeGuard toolbar_toolbar.dllBHO: BatBrowse: {b67b3dbb-c1c9-49d2-b016-2748b0b5017e} - c:\program files\batbrowse\BatBrowsebho.dllBHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dllBHO: YouTube to MP3 Converter: {E71596B0-A83B-453D-82C1-4BE99947C65F} - c:\documents and settings\joseph\local settings\application data\sevas-s\youtube to mp3 converter\browserextensions\ie\YouTubeDownloaderExtension.dllBHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dllTB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dllTB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dllTB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\17.0.1.12\AVG SafeGuard toolbar_toolbar.dlluRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /backgrounduRun: [ctfmon.exe] c:\windows\system32\ctfmon.exemRun: [DNS7reminder] "c:\program files\nuance\naturallyspeaking11\ereg\ereg.exe" -r "c:\documents and settings\all users.windows\application data\nuance\naturallyspeaking11\Ereg.inimRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkeymRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"mRun: [YouTube to MP3 Converter Updater] c:\documents and settings\joseph\local settings\application data\sevas-s\youtube to mp3 converter\yt2mp3_updater.exemRun: [mobilegeni daemon] c:\program files\mobogenie\DaemonProcess.exemRunOnce: [WIAWizardMenu] RUNDLL32.EXE c:\windows\system32\sti_ci.dll,WiaCreateWizardMenumRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silentdRun: [searchProtect] c:\windows\system32\config\systemprofile\application data\searchprotect\bin\cltmng.exeuPolicies-Explorer: NoDriveTypeAutoRun = dword:145IE: Free YouTube to MP3 Converter - c:\documents and settings\joseph\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htmIE: Send Image to Photo Library - c:\documents and settings\joseph\application data\mgi\photosuite4\temp\MGI00000.htmlIE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dllIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {E71596B0-A83B-453D-82C1-4BE99947C65F} - {E71596B0-A83B-453D-82C1-4BE99947C65F} - c:\documents and settings\joseph\local settings\application data\sevas-s\youtube to mp3 converter\browserextensions\ie\YouTubeDownloaderExtension.dllIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeTCP: NameServer = 192.168.2.1 209.18.47.61 209.18.47.62TCP: Interfaces\{D2D78D42-FCA9-4792-8893-756292FC2758} : DHCPNameServer = 192.168.2.1 209.18.47.61 209.18.47.62Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dllHandler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\17.0.12\ViProtocol.dllNotify: PFW - <no file>SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll.================= FIREFOX ===================.FF - ProfilePath - c:\documents and settings\joseph\application data\mozilla\firefox\profiles\sk6fi0yt.default-1350109304656\FF - plugin: c:\documents and settings\joseph\local settings\application data\google\update\1.3.21.145\npGoogleUpdate3.dllFF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dllFF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dllFF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\17.0.12\npsitesafety.dllFF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dllFF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dllFF - ExtSQL: 2013-09-01 20:46; avg@toolbar; c:\documents and settings\all users.windows\application data\avg safeguard toolbar\firefoxext\17.0.1.12FF - ExtSQL: 2013-09-28 14:43; {ACAA314B-EEBA-48e4-AD47-84E31C44796C}; c:\program files\common files\dvdvideosoft\plugins\ffFF - ExtSQL: 2013-10-22 12:29; firefox@batbrowse.com; c:\documents and settings\joseph\application data\mozilla\firefox\profiles\sk6fi0yt.default-1350109304656\extensions\firefox@batbrowse.com.xpiFF - ExtSQL: !HIDDEN! 2012-11-06 09:59; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn2.---- FIREFOX POLICIES ----FF - user.js: extensions.BabylonToolbar.id - b4fca77a000000000000001aa0bd018bFF - user.js: extensions.BabylonToolbar.appId - {BDB69379-802F-4eaf-B541-F8DE92DD98DB}FF - user.js: extensions.BabylonToolbar.instlDay - 15628FF - user.js: extensions.BabylonToolbar.vrsn - 1.8.3.8FF - user.js: extensions.BabylonToolbar.vrsni - 1.8.3.8FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.8.3.815:40:59FF - user.js: extensions.BabylonToolbar.prtnrId - babylonFF - user.js: extensions.BabylonToolbar.prdct - BabylonToolbarFF - user.js: extensions.BabylonToolbar.aflt - babsstFF - user.js: extensions.BabylonToolbar_i.smplGrp - noneFF - user.js: extensions.BabylonToolbar.tlbrId - baseFF - user.js: extensions.BabylonToolbar.instlRef - sstFF - user.js: extensions.BabylonToolbar.dfltLng - enFF - user.js: extensions.BabylonToolbar.excTlbr - falseFF - user.js: extensions.BabylonToolbar.admin - falseFF - user.js: extensions.delta.tlbrSrchUrl - FF - user.js: extensions.delta.id - b4fca77a000000000000001aa0bd018bFF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}FF - user.js: extensions.delta.instlDay - 15968FF - user.js: extensions.delta.vrsn - 1.8.24.6FF - user.js: extensions.delta.vrsni - 1.8.24.6FF - user.js: extensions.delta.vrsnTs - 1.8.24.614:03:14FF - user.js: extensions.delta.prtnrId - deltaFF - user.js: extensions.delta.prdct - deltaFF - user.js: extensions.delta.aflt - babsstFF - user.js: extensions.delta.smplGrp - noneFF - user.js: extensions.delta.tlbrId - baseFF - user.js: extensions.delta.instlRef - sstFF - user.js: extensions.delta.dfltLng - enFF - user.js: extensions.delta.excTlbr - falseFF - user.js: extensions.delta.ffxUnstlRst - trueFF - user.js: extensions.delta.admin - falseFF - user.js: extensions.delta_i.babTrack - affID=119351&tsp=5011FF - user.js: extensions.delta_i.babExt - FF - user.js: extensions.delta_i.srcExt - ssFF - user.js: extensions.delta.autoRvrt - falseFF - user.js: extensions.delta.rvrt - falseFF - user.js: extensions.delta.newTab - false......============= SERVICES / DRIVERS ===============.R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-10-15 565888]R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-8-23 37664]R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2012-3-30 91640]R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2012-3-30 169320]R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-3-30 172416]R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-3-30 363080]R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2012-12-11 84904]S0 cerc6;cerc6; [x]S2 DragonSvc;Dragon Service;c:\program files\common files\nuance\dgnsvc.exe [2010-7-23 296808]S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-3-30 167784]S2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-3-30 167784]S2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2012-3-30 203840]S2 Update BatBrowse;Update BatBrowse;c:\program files\batbrowse\updateBatBrowse.exe [2013-10-22 65824]S2 vToolbarUpdater17.0.12;vToolbarUpdater17.0.12;c:\program files\common files\avg secure search\vtoolbarupdater\17.0.12\ToolbarUpdater.exe [2013-10-1 1734680]S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-3-30 60920]S3 L6TPortA;Service - Line 6 TonePort UX1;c:\windows\system32\drivers\L6TPortA.sys [2012-2-18 530560]S3 MagixASIODrv;MAGIX_ASIO_BoostDriver;c:\program files\magix\samplitude_11\mxasio.sys [2002-4-16 4899]S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-10-25 40776]S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-3-30 235264]S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-3-30 65928]S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2012-12-11 84904]S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-3-30 92632].=============== Created Last 30 ================.2013-10-25 23:29:37 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys2013-10-25 23:29:35 -------- d-----w- c:\documents and settings\joseph\application data\Malwarebytes2013-10-25 23:29:15 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes2013-10-25 23:29:11 22856 ----a-w- c:\windows\system32\drivers\mbam.sys2013-10-25 23:29:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware2013-10-25 22:05:54 -------- d-----w- c:\documents and settings\joseph\local settings\application data\cache2013-10-25 22:05:45 -------- d-----w- c:\documents and settings\joseph\local settings\application data\Mobogenie2013-10-25 22:04:45 -------- d-----w- c:\program files\Mobogenie2013-10-25 22:04:20 -------- d-----w- c:\program files\BatBrowse2013-10-25 21:34:28 -------- d--h--w- c:\windows\system32\GroupPolicy2013-10-09 07:24:40 46848 -c----w- c:\windows\system32\dllcache\irbus.sys2013-10-09 07:24:39 123008 -c----w- c:\windows\system32\dllcache\usbvideo.sys2013-09-28 21:44:31 -------- d-----w- c:\documents and settings\joseph\application data\DVDVideoSoftIEHelpers2013-09-28 21:43:32 -------- d-----w- c:\program files\DVDVideoSoft2013-09-28 21:43:32 -------- d-----w- c:\program files\common files\DVDVideoSoft.==================== Find3M ====================.2013-10-01 23:52:39 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys2013-09-23 18:33:58 920064 ----a-w- c:\windows\system32\wininet.dll2013-09-23 18:33:57 43520 ------w- c:\windows\system32\licmgr10.dll2013-09-23 18:33:57 1469440 ------w- c:\windows\system32\inetcpl.cpl2013-09-23 18:33:56 18944 ----a-w- c:\windows\system32\corpol.dll2013-09-23 18:06:48 385024 ------w- c:\windows\system32\html.iec2013-08-29 01:31:44 1878656 ----a-w- c:\windows\system32\win32k.sys2013-08-29 00:56:06 26240 ----a-w- c:\windows\system32\drivers\usbser.sys2013-08-09 01:56:45 386560 ----a-w- c:\windows\system32\themeui.dll2013-08-09 00:55:08 144128 ----a-w- c:\windows\system32\drivers\usbport.sys2013-08-09 00:55:07 32384 ----a-w- c:\windows\system32\drivers\usbccgp.sys2013-08-09 00:55:06 5376 ----a-w- c:\windows\system32\drivers\usbd.sys2013-08-05 13:30:32 1289728 ----a-w- c:\windows\system32\ole32.dll2013-08-03 21:18:38 1543680 ------w- c:\windows\system32\wmvdecod.dll2013-08-01 03:05:59 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl2013-08-01 03:05:59 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe.============= FINISH: 16:45:04.07 =============== And .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows XP ProfessionalBoot Device: \Device\HarddiskVolume1Install Date: 2/18/2012 12:24:46 PMSystem Uptime: 10/25/2013 4:33:36 PM (0 hours ago).Motherboard: Dell Inc. | | 0HP962Processor: Genuine Intel® CPU 2160 @ 1.80GHz | Microprocessor | 1794/800mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 74 GiB total, 4.163 GiB free.D: is RemovableE: is CDROM (CDFS).==== Disabled Device Manager Items =============.Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}Description: Video Controller (VGA Compatible)Device ID: PCI\VEN_8086&DEV_2992&SUBSYS_01DA1028&REV_02\3&172E68DD&0&10Manufacturer: Name: Video Controller (VGA Compatible)PNP Device ID: PCI\VEN_8086&DEV_2992&SUBSYS_01DA1028&REV_02\3&172E68DD&0&10Service: .Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}Description: Video ControllerDevice ID: PCI\VEN_8086&DEV_2993&SUBSYS_01DA1028&REV_02\3&172E68DD&0&11Manufacturer: Name: Video ControllerPNP Device ID: PCI\VEN_8086&DEV_2993&SUBSYS_01DA1028&REV_02\3&172E68DD&0&11Service: .Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}Description: SM Bus ControllerDevice ID: PCI\VEN_8086&DEV_283E&SUBSYS_01DA1028&REV_02\3&172E68DD&0&FBManufacturer: Name: SM Bus ControllerPNP Device ID: PCI\VEN_8086&DEV_283E&SUBSYS_01DA1028&REV_02\3&172E68DD&0&FBService: .==== System Restore Points ===================.RP605: 10/1/2013 8:01:08 PM - Software Distribution Service 3.0RP606: 10/2/2013 3:00:17 AM - Software Distribution Service 3.0RP607: 10/2/2013 6:22:28 AM - Software Distribution Service 3.0RP608: 10/2/2013 7:54:33 AM - Software Distribution Service 3.0RP609: 10/3/2013 3:00:15 AM - Software Distribution Service 3.0RP610: 10/4/2013 3:00:17 AM - Software Distribution Service 3.0RP611: 10/5/2013 3:00:19 AM - Software Distribution Service 3.0RP612: 10/6/2013 3:00:16 AM - Software Distribution Service 3.0RP613: 10/6/2013 5:59:55 PM - SparkTrust PC Cleaner Plus BackupRP614: 10/6/2013 6:01:26 PM - Software Distribution Service 3.0RP615: 10/7/2013 3:00:16 AM - Software Distribution Service 3.0RP616: 10/8/2013 3:00:25 AM - Software Distribution Service 3.0RP617: 10/9/2013 3:00:16 AM - Software Distribution Service 3.0RP618: 10/10/2013 3:00:19 AM - Software Distribution Service 3.0RP619: 10/11/2013 3:00:16 AM - Software Distribution Service 3.0RP620: 10/12/2013 3:00:23 AM - Software Distribution Service 3.0RP621: 10/13/2013 3:00:14 AM - Software Distribution Service 3.0RP622: 10/14/2013 3:00:21 AM - Software Distribution Service 3.0RP623: 10/15/2013 3:00:18 AM - Software Distribution Service 3.0RP624: 10/16/2013 3:00:16 AM - Software Distribution Service 3.0RP625: 10/17/2013 3:00:21 AM - Software Distribution Service 3.0RP626: 10/18/2013 3:00:19 AM - Software Distribution Service 3.0RP627: 10/19/2013 3:00:23 AM - Software Distribution Service 3.0RP628: 10/20/2013 3:00:17 AM - Software Distribution Service 3.0RP629: 10/20/2013 12:39:51 PM - SparkTrust PC Cleaner Plus BackupRP630: 10/21/2013 3:00:15 AM - Software Distribution Service 3.0RP631: 10/22/2013 3:00:22 AM - Software Distribution Service 3.0RP632: 10/23/2013 3:00:21 AM - Software Distribution Service 3.0RP633: 10/24/2013 3:00:27 AM - Software Distribution Service 3.0RP634: 10/25/2013 3:00:17 AM - Software Distribution Service 3.0.==== Installed Programs ======================.32 Bit HP CIO Components InstallerAcoustica CD/DVD Label MakerAdobe AIRAdobe Flash Player 11 PluginAdobe Flash Player ActiveXAdobe Reader X (10.1.7)Amazon Music ImporterApple Application SupportApple Software UpdateArcSoft MediaImpression for KodakArcSoft MediaImpression HD EditionAsk ToolbarAVG SafeGuard toolbarBatBrowse 1.0.0BufferChmC5500Destination ComponentDeviceDiscoveryDragon NaturallySpeaking 11Fender FUSEFender FUSE 2.6.0.25File Type AssistantFree YouTube to MP3 Converter version 3.11.37.1212Google ChromeGPBaseService2Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)Hotfix for Windows Media Format 11 SDK (KB929399)Hotfix for Windows XP (KB2633952)Hotfix for Windows XP (KB2756822)Hotfix for Windows XP (KB2779562)Hotfix for Windows XP (KB942288-v3)Hotfix for Windows XP (KB952287)Hotfix for Windows XP (KB954550-v5)Hotfix for Windows XP (KB961118)HP Customer Participation Program 12.0HP Imaging Device Functions 12.0HP Photosmart C5500 All-In-One Driver Software 12.0 Rel .4HP Photosmart Essential 3.5HP Smart Web PrintingHP Solution Center 12.0HP UpdateHPPhotoSmartDiscLabel_PaperLabelHPPhotoSmartDiscLabel_PrintOnDiscHPPhotoSmartDiscLabelContent1hpphotosmartdisclabelpluginHPPhotosmartEssentialHPProductAssistantMalwarebytes Anti-Malware version 1.75.0.1300MarketResearchMcAfee AntiVirus PlusMGI PhotoSuite 4 (Remove Only)Microsoft .NET Framework 2.0 Service Pack 2Microsoft .NET Framework 3.0 Service Pack 2Microsoft .NET Framework 3.5 SP1Microsoft SilverlightMicrosoft User-Mode Driver Framework Feature Pack 1.0Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - x86 9.0.21022Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319MobogenieMozilla Firefox 23.0.1 (x86 en-US)Mozilla Firefox Free Download PackagesMozilla Maintenance ServiceMSVCRT RedistsMSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)PS_AIO_04_C5500_Software_MinQuickTimeSamplitude 11ScanSecurity Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)Security Update for Microsoft Windows (KB2564958)Security Update for Windows Internet Explorer 8 (KB2510531)Security Update for Windows Internet Explorer 8 (KB2544521)Security Update for Windows Internet Explorer 8 (KB2618444)Security Update for Windows Internet Explorer 8 (KB2647516)Security Update for Windows Internet Explorer 8 (KB2675157)Security Update for Windows Internet Explorer 8 (KB2699988)Security Update for Windows Internet Explorer 8 (KB2722913)Security Update for Windows Internet Explorer 8 (KB2744842)Security Update for Windows Internet Explorer 8 (KB2761465)Security Update for Windows Internet Explorer 8 (KB2792100)Security Update for Windows Internet Explorer 8 (KB2797052)Security Update for Windows Internet Explorer 8 (KB2799329)Security Update for Windows Internet Explorer 8 (KB2809289)Security Update for Windows Internet Explorer 8 (KB2817183)Security Update for Windows Internet Explorer 8 (KB2829530)Security Update for Windows Internet Explorer 8 (KB2838727)Security Update for Windows Internet Explorer 8 (KB2846071)Security Update for Windows Internet Explorer 8 (KB2847204)Security Update for Windows Internet Explorer 8 (KB2862772)Security Update for Windows Internet Explorer 8 (KB2870699)Security Update for Windows Internet Explorer 8 (KB2879017)Security Update for Windows Internet Explorer 8 (KB982381)Security Update for Windows Media Player (KB2378111)Security Update for Windows Media Player (KB2834904-v2)Security Update for Windows Media Player (KB2834904)Security Update for Windows Media Player (KB952069)Security Update for Windows Media Player (KB954155)Security Update for Windows Media Player (KB973540)Security Update for Windows Media Player (KB975558)Security Update for Windows Media Player (KB978695)Security Update for Windows XP (KB2079403)Security Update for Windows XP (KB2115168)Security Update for Windows XP (KB2229593)Security Update for Windows XP (KB2296011)Security Update for Windows XP (KB2347290)Security Update for Windows XP (KB2360937)Security Update for Windows XP (KB2387149)Security Update for Windows XP (KB2393802)Security Update for Windows XP (KB2412687)Security Update for Windows XP (KB2419632)Security Update for Windows XP (KB2423089)Security Update for Windows XP (KB2440591)Security Update for Windows XP (KB2443105)Security Update for Windows XP (KB2476490)Security Update for Windows XP (KB2478960)Security Update for Windows XP (KB2478971)Security Update for Windows XP (KB2479943)Security Update for Windows XP (KB2481109)Security Update for Windows XP (KB2483185)Security Update for Windows XP (KB2485663)Security Update for Windows XP (KB2506212)Security Update for Windows XP (KB2507618)Security Update for Windows XP (KB2507938)Security Update for Windows XP (KB2508429)Security Update for Windows XP (KB2509553)Security Update for Windows XP (KB2510581)Security Update for Windows XP (KB2535512)Security Update for Windows XP (KB2536276-v2)Security Update for Windows XP (KB2544521)Security Update for Windows XP (KB2544893-v2)Security Update for Windows XP (KB2566454)Security Update for Windows XP (KB2570222)Security Update for Windows XP (KB2570947)Security Update for Windows XP (KB2584146)Security Update for Windows XP (KB2585542)Security Update for Windows XP (KB2592799)Security Update for Windows XP (KB2598479)Security Update for Windows XP (KB2603381)Security Update for Windows XP (KB2618451)Security Update for Windows XP (KB2619339)Security Update for Windows XP (KB2620712)Security Update for Windows XP (KB2621440)Security Update for Windows XP (KB2624667)Security Update for Windows XP (KB2631813)Security Update for Windows XP (KB2633171)Security Update for Windows XP (KB2641653)Security Update for Windows XP (KB2646524)Security Update for Windows XP (KB2647516)Security Update for Windows XP (KB2647518)Security Update for Windows XP (KB2653956)Security Update for Windows XP (KB2655992)Security Update for Windows XP (KB2659262)Security Update for Windows XP (KB2660465)Security Update for Windows XP (KB2661637)Security Update for Windows XP (KB2676562)Security Update for Windows XP (KB2685939)Security Update for Windows XP (KB2686509)Security Update for Windows XP (KB2691442)Security Update for Windows XP (KB2695962)Security Update for Windows XP (KB2698365)Security Update for Windows XP (KB2705219)Security Update for Windows XP (KB2707511)Security Update for Windows XP (KB2709162)Security Update for Windows XP (KB2712808)Security Update for Windows XP (KB2718523)Security Update for Windows XP (KB2719985)Security Update for Windows XP (KB2723135)Security Update for Windows XP (KB2724197)Security Update for Windows XP (KB2727528)Security Update for Windows XP (KB2731847)Security Update for Windows XP (KB2753842-v2)Security Update for Windows XP (KB2753842)Security Update for Windows XP (KB2757638)Security Update for Windows XP (KB2758857)Security Update for Windows XP (KB2761226)Security Update for Windows XP (KB2770660)Security Update for Windows XP (KB2778344)Security Update for Windows XP (KB2779030)Security Update for Windows XP (KB2780091)Security Update for Windows XP (KB2799494)Security Update for Windows XP (KB2802968)Security Update for Windows XP (KB2807986)Security Update for Windows XP (KB2808735)Security Update for Windows XP (KB2813170)Security Update for Windows XP (KB2813345)Security Update for Windows XP (KB2820197)Security Update for Windows XP (KB2820917)Security Update for Windows XP (KB2829361)Security Update for Windows XP (KB2834886)Security Update for Windows XP (KB2839229)Security Update for Windows XP (KB2845187)Security Update for Windows XP (KB2847311)Security Update for Windows XP (KB2849470)Security Update for Windows XP (KB2850851)Security Update for Windows XP (KB2850869)Security Update for Windows XP (KB2859537)Security Update for Windows XP (KB2862330)Security Update for Windows XP (KB2862335)Security Update for Windows XP (KB2864063)Security Update for Windows XP (KB2868038)Security Update for Windows XP (KB2876217)Security Update for Windows XP (KB2876315)Security Update for Windows XP (KB2883150)Security Update for Windows XP (KB2884256)Security Update for Windows XP (KB923561)Security Update for Windows XP (KB923789)Security Update for Windows XP (KB941569)Security Update for Windows XP (KB946648)Security Update for Windows XP (KB950762)Security Update for Windows XP (KB950974)Security Update for Windows XP (KB951376-v2)Security Update for Windows XP (KB952004)Security Update for Windows XP (KB952954)Security Update for Windows XP (KB954459)Security Update for Windows XP (KB956572)Security Update for Windows XP (KB956744)Security Update for Windows XP (KB956802)Security Update for Windows XP (KB956844)Security Update for Windows XP (KB958644)Security Update for Windows XP (KB959426)Security Update for Windows XP (KB960803)Security Update for Windows XP (KB960859)Security Update for Windows XP (KB961501)Security Update for Windows XP (KB969059)Security Update for Windows XP (KB970430)Security Update for Windows XP (KB971657)Security Update for Windows XP (KB972270)Security Update for Windows XP (KB973507)Security Update for Windows XP (KB973869)Security Update for Windows XP (KB973904)Security Update for Windows XP (KB974112)Security Update for Windows XP (KB974318)Security Update for Windows XP (KB974392)Security Update for Windows XP (KB974571)Security Update for Windows XP (KB975025)Security Update for Windows XP (KB975467)Security Update for Windows XP (KB975560)Security Update for Windows XP (KB975713)Security Update for Windows XP (KB977816)Security Update for Windows XP (KB977914)Security Update for Windows XP (KB978338)Security Update for Windows XP (KB978542)Security Update for Windows XP (KB978601)Security Update for Windows XP (KB978706)Security Update for Windows XP (KB979309)Security Update for Windows XP (KB979482)Security Update for Windows XP (KB979687)Security Update for Windows XP (KB981322)Security Update for Windows XP (KB981997)Security Update for Windows XP (KB982132)Security Update for Windows XP (KB982665)Shared C Run-time for x86Shop for HP SuppliesSmartWebPrintingSoftware Version UpdaterSolutionCenterSound Forge Audio Studio 10.0SparkTrust PC Cleaner PlusStatusToolboxTrayAppUnloadSupportUpdate for Microsoft .NET Framework 3.5 SP1 (KB963707)Update for Windows Internet Explorer 8 (KB2598845)Update for Windows XP (KB2345886)Update for Windows XP (KB2467659)Update for Windows XP (KB2641690)Update for Windows XP (KB2661254-v2)Update for Windows XP (KB2718704)Update for Windows XP (KB2736233)Update for Windows XP (KB2749655)Update for Windows XP (KB2863058)Update for Windows XP (KB898461)Update for Windows XP (KB951978)Update for Windows XP (KB955759)Update for Windows XP (KB968389)Update for Windows XP (KB971029)Update for Windows XP (KB973687)Update for Windows XP (KB973815)Vegas Movie Studio HD Platinum 11.0Visual C++ 9.0 Runtime for Dragon NaturallySpeakingVivitar Experience Image ManagerWebFldrs XPWebRegWindows Feature Pack for Storage (32-bit) - IMAPI update for Blu-RayWindows Genuine Advantage Notifications (KB905474)Windows Internet Explorer 8Windows Media Format 11 runtimeWindows Media Player PackagesX-EditXacti Simple UploaderYouTube to MP3 Converter.==== Event Viewer Messages From Past Week ========.10/25/2013 4:36:08 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}10/25/2013 4:35:36 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm10/25/2013 4:34:42 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}10/25/2013 4:34:18 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}10/25/2013 3:17:52 PM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D.10/22/2013 3:01:49 AM, error: Windows Update Agent [20] - 10/20/2013 11:10:57 AM, error: Dhcp [1002] - The IP address lease 192.168.2.2 for the Network Card with network address 001AA0BD018B has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).10/20/2013 11:08:34 AM, error: Dhcp [1002] - The IP address lease 192.168.2.4 for the Network Card with network address 001AA0BD018B has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message)..==== End Of File =========================== I would appreciate any help you can give....