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chartierpw

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Everything posted by chartierpw

  1. Neither one of those links (apparently) apply, I'm running the server version of MalwareBytes and there's no app interface I can open, apparently one has to manage the app through the Nebula interface. I click on settings but nothing is displayed. R/ Prescott ....
  2. Question, I get some many blocked attempts, over 20,000 thus far, that the notification popup obscures part of my screen, how can I turn them off? R/ Prescott ....
  3. The devices/Computes at these IPs, 20.127.146.117, 64.58.196.174, 72.239.149.181, 136.143.205.162, and 173.183.113.57 executed a brute force password attack on my server, the details are in the attached log. R/ Prescott ... BadIPLog.txt
  4. I was able to resolve this issue by rebooting the machine ... twice ... no idea why it took two re-boots. R/ Prescott ....
  5. Just now downloaded and installed Malwarebytes on Windows 10 Home (my mom's machine). This machine had previously had malwarebytes installed on it and I had to remove it some months ago to fix errors/issues on/with the machine.. Install completed successfully but MalwareBytes will not open. Any suggestions? R/ Prescott ....
  6. Same problem here ... Realtime Protection Layers turned off and will not turn back on. Anyone got an answer?
  7. Kevin, No threats found, only one log. Log is attached .. I got a message when I first started the software, I captured a screen shot, its attached. I answered yes to the question. No change, still unable to turn on the rootkit scan. R/ Prescott .... MBAR Message.docx system-log.txt
  8. Kevin, The "fix It" software has been retired. When I click on the link it sends me to Bleeping Computer and then when I click on the download button I get redirected to a Microsoft article explaining that "fix it" had been retired. I uninstalled Microsoft Security Essentials from control panel. No change, still unable to turn on the rootkit scan. R/ Prescott ....
  9. Kevin, On an upside note, no longer getting the malware blocked popup. R/ Prescott ...
  10. Kevin, Completed. Both set of logs are attached. Still cannot turn rootkit scan on. R/ Prescott .... Pre MBAM Install FRST.txt Pre MBAM Install Addition.txt Post MBAM Install Addition.txt Post MBAM Install FRST.txt
  11. Kevin, I rebooted the machine and was able to start real-time protection, but I am still unable to enable rootkit detections. R/ Prescott ....
  12. Kevin, I was able to uninstall McAfee via control panel. No change otherwise. MalwareBytes real-time protection will not start. R/ Prescott ....
  13. Kevin, Also, MalwareBytes realtime protection is in a constant state of "starting" ... see previously uploaded document. R/ Prescott ....
  14. Kevin, Cannot uninstall, see attached document. I have no idea where the tools log is. R/ Prescott ... MalwareBytes Issue.docx
  15. Kevin, That worked. Log is attached. R/ Prescott .... SALog.txt
  16. Kevin, No matter what I do, my machine will not let me download this file. I've attached screen shots of the messages I get. No matter how many times I click "Try Again" on the second dialog, it won't download. Eventually I have to cancel. In between the dialogs I get the "do you want to allow this program to make changes to you system" (words to that effect) dialog, I couldn't capture that in a screen shot. R/ Prescott .... Screen Shot RGSA.docx
  17. Kevin, Log is attached. R/ Prescott .... mb-checkResult.txt
  18. Kevin I cannot change any of the settings, they are greyed out. See previously uploaded screenshot in post ID 28. Also, I cannot enable rootkit detections. If I turn it on and. scan, rootkit detections are no included in the scan. When I close and reopen MalwareBytes, rootkit detection is once again disabled. I don't believe we have the same issue here as in that other post. R/ Prescott ....
  19. Kevin, Once again, no threats found. Report is attached. R/ Prescott ... TDSSKiller Report.docx
  20. Kevin, Yes Disable Internet Explorer VB scripting is ticked .... see screen shot. I cannot change any of the settings, they are all disabled. Also, I cannot enable rootkit detection, every time I load MalwareBytes, it's disabled. I enable it and scan, but rootkit isn't part of the scan. When I close and reopen MalwareBytes, it's disabled again. R/ Prescott ... Screen Shot.docx
  21. Kevin, No different ..... I attached a screen shot. R/ Prescott .... Without Extensions.docx
  22. Kevin, Installed latest version, no change. Got the following report when I opened Internet Explorer: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 1/26/17 Protection Event Time: 1:22 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.50 Update Package Version: 1.0.1106 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, [0], [-1],0.0.0 -Exploit Data- Affected Application: Internet Explorer (and add-ons) Protection Layer: Application Hardening Protection Technique: Attempt to execute VBScript blocked File Name: C:\windows\system32\VBScript.dll URL: (end) R/ Prescott ....
  23. Kevin, It would be nice if MalwareBytes had a log or message that told me exactly what script from where was being executed. It would make it a lot easier to track down and figure out what was going on. Is there anyway to turn on debugging/logging? R/ Prescott ....
  24. Kevin, Ran ZOEK, log is attached. Still getting pop-up. R/ Prescott .... zoek-results.txt
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