HelenGilham

I'm still curious about the pum bits that were found, are these ok to leave?

Thank you very much, all FIXED

Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org Database version: v2013.09.20.08 Windows 8 x64 NTFS Internet Explorer 10.0.9200.16660 helen :: SPARTACUS [administrator] 20/09/2013 19:28:39 mbam-log-2013-09-20 (19-28-39).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P Scan options disabled: Objects scanned: 197047 Time elapsed: 7 minute(s), 5 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)

I can't find the C:\AdwCleaner folder. on my laptop, just rebooted after redoing the cleaner and thought I had copied the log that opened up, but looks like I didn't, also what are the two files that came up and you didn't say to delete on the re run of roguekiller [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND should I have unticked these?

Getting there, just saving some bits to a stick, thanks

RogueKiller V8.6.12 [sep 18 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.adlice.com/forum/ Website : http://www.adlice.com/softwares/roguekiller/ Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 8 (6.2.9200 ) 64 bits version Started in : Normal mode User : helen [Admin rights] Mode : Scan -- Date : 09/20/2013 18:47:18 | ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 4 ¤¤¤ [RUN][sUSP PATH] HKCU\[...]\Run : SearchProtection ("C:\Users\helen\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart [x]) -> FOUND [RUN][sUSP PATH] HKUS\S-1-5-21-3820990582-1713611832-1968847479-1001\[...]\Run : SearchProtection ("C:\Users\helen\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart [x]) -> FOUND [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 0 ¤¤¤ ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> %SystemRoot%\System32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - Hitachi HTS545050A7E380 +++++ --- User --- [MBR] cf1f64c4f52e733737b647eb5d718155 [bSP] 12de1adf3080b0bc713e1da652902e60 : Empty MBR Code Partition table: 0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097151 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[0]_S_09202013_184718.txt >>

Hi, thanks for your quick reply, here are the two logs. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16660Run by helen at 18:40:24 on 2013-09-20Microsoft Windows 8 6.2.9200.0.1252.44.2057.18.3909.2575 [GMT 1:00].AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\dwm.exeC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Program Files (x86)\Avira\AntiVir Desktop\sched.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exeC:\Program Files\Broadcom\MemoryCard\BrcmCardReader.exeC:\Program Files (x86)\Launch Manager\dsiwmis.exeC:\Windows\system32\dashost.exeC:\Program Files\Elantech\ETDService.exeC:\Program Files\Intel\iCLS Client\HeciServer.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Windows\RfBtnSvc64.exeC:\Windows\system32\svchost.exe -k imgsvcC:\Windows\system32\wbem\unsecapp.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Windows\system32\taskhostex.exeC:\Program Files\Elantech\ETDCtrl.exeC:\Program Files (x86)\Launch Manager\LMutilps32.exeC:\Windows\Explorer.EXEC:\Program Files (x86)\Launch Manager\LManager.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files (x86)\Launch Manager\MMDx64Fx.exeC:\Windows\system32\igfxext.exeC:\Program Files (x86)\Google\Update\1.3.21.153\GoogleCrashHandler.exeC:\Program Files (x86)\Google\Update\1.3.21.153\GoogleCrashHandler64.exeC:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exeC:\Windows\system32\SearchIndexer.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exeC:\Windows\System32\svchost.exe -k LocalServicePeerNetC:\Program Files\Elantech\ETDCtrlHelper.exeC:\Windows\System32\RuntimeBroker.exeC:\Windows\System32\igfxtray.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Realtek\Audio\HDA\RAVCpl64.exeC:\Program Files (x86)\RadioController\RfBtnHelper.exeC:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files\Packard Bell\Packard Bell Power Management\ePowerTray.exeC:\Program Files\Packard Bell\Packard Bell Power Management\ePowerSvc.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\Packard Bell\Packard Bell Power Management\ePowerEvent.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeC:\Program Files (x86)\Nero\Update\NASvc.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeC:\Program Files\Windows Media Player\wmpnetwk.exeC:\Windows\system32\taskhost.exeC:\Windows\system32\msiexec.exeC:\Windows\system32\SearchProtocolHost.exeC:\Windows\system32\SearchFilterHost.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.mWinlogon: Userinit = userinit.exe,BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dlluRun: [searchProtection] "C:\Users\helen\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostartmRun: [LManager] <no file>IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - TCP: NameServer = 192.168.0.1TCP: Interfaces\{A759240D-B38A-4F04-81D5-28B80C8337F8} : DHCPNameServer = 192.168.0.1TCP: Interfaces\{BC132A78-70B5-459A-9895-EF2C6516AF08} : DHCPNameServer = 192.168.0.1TCP: Interfaces\{BC132A78-70B5-459A-9895-EF2C6516AF08}\244584572633D205A43335 : DHCPNameServer = 192.168.1.254Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - SSODL: WebCheck - <orphaned>mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chromex64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dllx64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dllx64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-Run: [igfxTray] C:\Windows\System32\igfxtray.exex64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exex64-Run: [Persistence] C:\Windows\System32\igfxpers.exex64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exex64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -sx64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>x64-Notify: igfxcui - igfxdev.dllx64-SSODL: WebCheck - <orphaned>.============= SERVICES / DRIVERS ===============.R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-12-14 645952]R1 avkmgr;avkmgr;C:\Windows\System32\Drivers\avkmgr.sys [2013-4-15 28600]R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2013-4-15 84024]R2 AntiVirService;Avira Real-Time Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2013-4-15 108088]R2 avgntflt;avgntflt;C:\Windows\System32\Drivers\avgntflt.sys [2013-4-15 105344]R2 BrcmCardReader;Broadcom Card Reader Service;C:\Program Files\Broadcom\MemoryCard\BrcmCardReader.exe [2012-8-20 176640]R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-10-24 348784]R2 ETDService;Elan Service;C:\Program Files\Elantech\ETDService.exe [2012-10-24 100752]R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-12-14 165760]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-13 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-13 701512]R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-26 687400]R2 RfButtonDriverService;Dritek RF Button Command Service;C:\Windows\RfBtnSvc64.exe [2012-12-14 96880]R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-12-14 364416]R3 b57xdbd;Broadcom xD Picture Bus Driver Service;C:\Windows\System32\Drivers\b57xdbd.sys [2012-8-13 72280]R3 b57xdmp;Broadcom xD Picture vstorp client drv;C:\Windows\System32\Drivers\b57xdmp.sys [2012-8-13 21080]R3 bScsiMSa;bScsiMSa;C:\Windows\System32\Drivers\bScsiMSa.sys [2012-6-18 55384]R3 bScsiSDa;bScsiSDa;C:\Windows\System32\Drivers\bScsiSDa.sys [2012-8-14 70744]R3 ePowerSvc;ePower Service;C:\Program Files\Packard Bell\Packard Bell Power Management\ePowerSvc.exe [2012-8-22 658576]R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\Drivers\ETD.sys [2012-10-24 330640]R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-10-29 342528]R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\Drivers\k57nd60a.sys [2012-6-2 425472]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2013-2-13 25928]R3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;C:\Windows\System32\Drivers\aPs2Kb2Hid.sys [2012-12-14 26736]S3 DeviceFastLaneService;Device Fast-lane Service;C:\Program Files\Packard Bell\Packard Bell Device Fast-lane\DeviceFastLaneSvc.exe [2012-8-23 468624]S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072].=============== File Associations ===============.FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [userChoice].=============== Created Last 30 ================.2013-09-20 16:57:01 -------- d-----w- C:\AdwCleaner2013-09-20 10:53:07 265392 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10216.bin2013-08-24 20:55:24 694272 ----a-w- C:\Windows\SysWow64\rpcrt4.dll2013-08-24 20:55:24 1314816 ----a-w- C:\Windows\System32\rpcrt4.dll2013-08-24 20:55:22 2233168 ----a-w- C:\Windows\System32\drivers\tcpip.sys2013-08-24 20:52:59 337408 ----a-w- C:\Windows\System32\wintrust.dll2013-08-24 20:52:59 1889280 ----a-w- C:\Windows\System32\crypt32.dll2013-08-24 20:52:59 1568256 ----a-w- C:\Windows\SysWow64\crypt32.dll2013-08-24 20:52:58 98304 ----a-w- C:\Windows\System32\apprepsync.dll2013-08-24 20:52:58 87040 ----a-w- C:\Windows\SysWow64\apprepapi.dll2013-08-24 20:52:58 74240 ----a-w- C:\Windows\SysWow64\apprepsync.dll2013-08-24 20:52:58 68096 ----a-w- C:\Windows\System32\cryptsvc.dll2013-08-24 20:52:58 261120 ----a-w- C:\Windows\SysWow64\wintrust.dll2013-08-24 20:52:58 124416 ----a-w- C:\Windows\System32\apprepapi.dll.==================== Find3M ====================.2013-09-20 10:23:54 105344 ----a-w- C:\Windows\System32\drivers\avgntflt.sys2013-08-29 14:36:29 82136 ----a-w- C:\Windows\System32\drivers\avnetflt.sys2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll2013-07-26 05:13:28 915968 ----a-w- C:\Windows\System32\uxtheme.dll2013-07-26 05:13:28 53760 ----a-w- C:\Windows\System32\UXInit.dll2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll2013-07-26 03:13:15 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb2013-07-26 00:54:34 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll2013-07-02 00:44:14 36288 ----a-w- C:\Windows\System32\drivers\WdBoot.sys2013-07-01 22:08:49 247216 ----a-w- C:\Windows\System32\drivers\WdFilter.sys2013-06-27 22:04:51 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2013-06-27 22:04:51 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe.============= FINISH: 18:40:35.51 =============== .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 8Boot Device: \Device\HarddiskVolume2Install Date: 13/02/2013 20:38:14System Uptime: 20/09/2013 18:00:29 (0 hours ago).Motherboard: Packard Bell | | EG50_HC_HRProcessor: Intel® Pentium® CPU B960 @ 2.20GHz | U3E1 | 2200/100mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 446 GiB total, 267.075 GiB free.D: is CDROM ().==== Disabled Device Manager Items =============.==== System Restore Points ===================.RP33: 02/09/2013 17:16:03 - Scheduled CheckpointRP34: 20/09/2013 12:40:47 - Scheduled Checkpoint.==== Installed Programs ======================.Agatha Christie - Death on the NileAloha TriPeaksAvira Free AntivirusBejeweled 3Big Fish Games: Game ManagerBroadcom Card Reader Driver InstallerCyberLink PowerDVD 10Delicious: Emily's True Love Premium EditionDritek Radio ControllereBay WorldwideETDWare PS/2-X64 11.6.13.004_WHQLGoogle ChromeGoogle EarthGoogle Toolbar for Internet ExplorerGovernor of Poker 2 Premium EditionIdentity CardIntel® Management Engine ComponentsIntel® Processor GraphicsIntel® Rapid Storage TechnologyIntel® SDK for OpenCL - CPU Only Runtime PackageIntel® Trusted Connect Service ClientIsland TribeJava 7 Update 13 (64-bit)Jewel Match 3John Deere Drive GreenK-Lite Codec Pack 9.7.5 (Full)Launch ManagerLive UpdaterMagic AcademyMalwarebytes Anti-Malware version 1.75.0.1300Microsoft Office Excel ViewerMicrosoft SilverlightMicrosoft SkyDriveMicrosoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - x64 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219Mystery Case Files ®: Dire Grove ™Nero 12 Essentials OEM.a01Nero BackItUpNero BackItUp 12 Essentials OEM.a01Nero BackItUp Help (CHM)Nero ControlCenterNero ControlCenter Help (CHM)Nero Core ComponentsNero ExpressNero Express Help (CHM)Nero LauncherNero RescueAgentNero RescueAgent Help (CHM)Nero UpdateOffice 15 Click-to-Run Extensibility ComponentOffice 15 Click-to-Run Licensing ComponentOffice 15 Click-to-Run Localization ComponentPackard Bell Device Fast-lanePackard Bell Power ManagementPackard Bell Recovery ManagementPenguins!Plants vs. Zombies - Game of the YearPolar BowlerPrerequisite installerQualcomm Atheros WiFi Driver InstallationRealtek High Definition Audio DriverSearch ProtectionSpotifyTales of LagoonaUpdate Installer for WildTangent Games AppWildTangent GamesWildTangent Games AppWinZip 15.0WinZip 17.0Zuma's Revenge.==== Event Viewer Messages From Past Week ========.20/09/2013 18:00:48, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Program Files (x86)\Qualcomm Atheros\AthIhvWlanExt.dll Error Code: 12620/09/2013 17:53:21, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {7022A3B3-D004-4F52-AF11-E9E987FEE25F} and APPID {ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D} to the user Spartacus\helen SID (S-1-5-21-3820990582-1713611832-1968847479-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool..==== End Of File ===========================

I have this as my start page on Chrome and an additional tab of google opening, can someone please help me remove this, I have ran malwarebytes, but the problem is still there. thanks