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MaxJ

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Everything posted by MaxJ

  1. None that I can see the computer is running as it should. Thank you for your help and patience MrC I truly appreciate the time you have taken and will make a donation for you service. Greetings from the UK.
  2. Thank you that was extremely helpful. Did everything suggested and all worked fine. Microsoft scan was clear after everything below. _______________________________________________________________________________ # AdwCleaner v3.004 - Report created 19/09/2013 at 22:43:12# Updated 15/09/2013 by Xplode# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)# Username : Julia Thomas - JTPC# Running from : C:\Users\Julia Thomas\Desktop\AdwCleaner.exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\BabylonFolder Deleted : C:\Program Files (x86)\MyPC Backup ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}Key Deleted : HKLM\SOFTWARE\Classes\Prod.capKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCSKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCSKey Deleted : HKLM\SOFTWARE\5c55da8cbc3ab845Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}Key Deleted : HKCU\Software\BabylonToolbarKey Deleted : HKCU\Software\DataMngr[#] Key Deleted : HKCU\Software\DataMngr_ToolbarKey Deleted : HKCU\Software\OCSKey Deleted : HKLM\Software\BabylonKey Deleted : HKLM\Software\DataMngrKey Deleted : [x64] HKLM\SOFTWARE\Tarma Installer ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.16686 -\\ Google Chrome v [ File : C:\Users\Julia Thomas\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [2378 octets] - [19/09/2013 22:40:44]AdwCleaner[s0].txt - [1924 octets] - [19/09/2013 22:43:12] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1984 octets] ########## __________________________________________________________________________ Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.09.19.08 Windows 7 Service Pack 1 x64 NTFSInternet Explorer 10.0.9200.16686Julia Thomas :: JTPC [administrator] 19/09/2013 22:49:57mbam-log-2013-09-19 (22-49-57).txt Scan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 198826Time elapsed: 5 minute(s), 8 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) _______________________
  3. Okay well I was hoping you'd have some further guidance related to what I wrote but that's fine. I can't seem to uninstall the Trusteer program as some files are missing but everything seems to be working now that I've disabled the bluetooth peripheral devices in the device manager and services. If there is no malware/virus related issues then I won't take up any more of your time and I'll just search elsewhere to resolve the maintenance problems.
  4. Eventually narrowed it down to the bluetooth adapter and or drivers are causing the sever busy box and a program called Rapport by Trusteer (apparently recommended by HSBC bank) which is causing the System event notification. It's late here so I'll have to deal with this tomorrow but whilst both are disabled from the services everything works perfectly. I was going to uninstall the Trusteer program but I noticed another installed program called "DomaIQ by Tuguu" which I've search and is adware. I also checked the device manager in order to have a look at the bluetooth drivers but they seem up to date however there is an issue with the TCP/IP Protocol Driver in the hidden devices maybe this is relevant as well. I await your instructions. Thank you for your patience MrC.
  5. Yes that may have confirmed a program issue as it booted into the normal desktop as it should and is working fine. I'm going to go through the services and see if I can find the culprit as suggested in the rest of the article....
  6. Ran services.msc to check status - startup type - log on as System Event Noticication Service - blank - automatic - local system COM+ Event System - blank - automatic - local service RPC Endpoint Mapper?? - Started - automatic - network service I didn't mess with anything. From the next thread I ran a sfc /scannow which reported that several problems were found and all were fixed for which there is apparently a log. Also did a memory test which reported no errors and a chkdsk which also reported it has replaced/fixed a number of bad sectors and files. After all that I am back to the black screen problem in regular startup. I am able to access av sites and download any programs okay in safe mode so I'm not sure what that means and whether I should proceed with the rest of the advice in that thread regarding the worm. I have searched for info regarding the various issues like the Dell Support Center and the anti virus but I didn't want to proceed with anything without checking for your advice first, I am at a loss as to what to do.
  7. Okay restored the system back to 10 days ago when I am sure everything was functioning how it should however even though the normal login now takes me to the desktop the "Sever busy" box still appears but is now accompanied by a task bar pop up.... 'Failed to connect to a windows service Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond' Any attempts to do anything after this results in the computer freezing. Excuse my ignorance and thank you for your assistance so far any further advice would be much appreciated.
  8. No I haven't should I do that now? Btw I'm still having to access the computer through safe mode to do anything as the normal start up is still hit and miss.
  9. RogueKiller V8.6.11 _x64_ [sep 11 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.adlice.com/forum/ Website : http://www.adlice.com/softwares/roguekiller/ Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Safe mode with network support User : Julia Thomas [Admin rights] Mode : Scan -- Date : 09/18/2013 01:42:45 | ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 4 ¤¤¤ [RUN][sUSP PATH] HKCU\[...]\Run : Google Update ("C:\Users\Julia Thomas\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> FOUND [RUN][sUSP PATH] HKUS\S-1-5-21-1968215548-3691943247-4104610861-1000\[...]\Run : Google Update ("C:\Users\Julia Thomas\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 2 ¤¤¤ [V1][sUSP PATH] GoogleUpdateTaskUserS-1-5-21-1968215548-3691943247-4104610861-1000UA.job : C:\Users\Julia Thomas\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> FOUND [V1][sUSP PATH] GoogleUpdateTaskUserS-1-5-21-1968215548-3691943247-4104610861-1000Core.job : C:\Users\Julia Thomas\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> FOUND ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> %SystemRoot%\System32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: ST9500325AS +++++ --- User --- [MBR] ae43a7dad26f64980f0d3d16b542b54d [bSP] 85831553ef7f41d30de6df5144ef2d0a : Windows 7/8 MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[0]_S_09182013_014245.txt >>
  10. Hi, Max here I've read the stickies so hope all the info need to get started is correct as I have a few issues I'm hoping to get some help with. Laptop started displaying a server busy box which was the prodreg.exe so I ended the process and disabled it from the startup menu which seemed to have solved the problem. Scanned and removed some issues with malwarebytes however now after login I get a black screen with movable mouse cursor. cntrl+alt+del works and brings up the task manager but there are limited processes shown and the computer stalls when trying to shut down. Safe mode boots fine which is how I've created the dds and attach files. Please find below the malwarebtyes logs and my dds+attach information. The computer belongs to my parents so although I have checked for any inappropriate material or programs I have no idea what's really on the system or what it's used for so if anything should be found please inform me and I will take the appropriate action. Thank you in advance for your patience and any help, I look forward to your reply. Log 1 Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.06.15.05 Windows 7 Service Pack 1 x64 NTFSInternet Explorer 9.0.8112.16421Julia Thomas :: JTPC [administrator] 15/06/2013 19:55:33mbam-log-2013-06-15 (19-55-33).txt Scan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 211293Time elapsed: 6 minute(s), 57 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 3C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\DomaIQ.exe (Adware.DomaIQ) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\DomaIQ10.exe (Adware.DomaIQ) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\exes.zip (Adware.DomaIQ) -> Quarantined and deleted successfully. (end) Log 2 Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.09.17.05 Windows 7 Service Pack 1 x64 NTFS (Safe Mode)Internet Explorer 10.0.9200.16686Julia Thomas :: JTPC [administrator] 17/09/2013 13:44:01mbam-log-2013-09-17 (13-44-01).txt Scan type: Full scan (C:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 362638Time elapsed: 38 minute(s), 48 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 4HKCR\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3} (PUP.Optional.Delta.A) -> No action taken.HKCU\SOFTWARE\BabylonToolbar (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.HKCU\SOFTWARE\DataMngr_Toolbar (PUP.Optional.DataMngr.A) -> Quarantined and deleted successfully.HKCU\Software\DataMngr (PUP.Optional.DataMngr.A) -> Quarantined and deleted successfully. Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 7C:\Users\Julia Thomas\AppData\Roaming\Babylon (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504} (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Cache (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\mt_ffx\Delta (PUP.Optional.Delta.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\mt_ffx\Delta\delta (PUP.Optional.Delta.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\mt_ffx\Delta\delta\1.8.16.16 (PUP.Optional.Delta.A) -> Quarantined and deleted successfully. Files Detected: 21C:\$Recycle.Bin\S-1-5-21-1968215548-3691943247-4104610861-1000\$R2CHYIU.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.C:\$Recycle.Bin\S-1-5-21-1968215548-3691943247-4104610861-1000\$RPMBXXX.exe (PUP.Downware) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1C7EZE16\pack[1].7z (PUP.Optional.PerformerSoft.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\B5E66358-BAB0-7891-B4CF-668A1C14F395\CrxInstaller.dll (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\B5E66358-BAB0-7891-B4CF-668A1C14F395\MyBabylonTB.exe (PUP.Optional.Delta) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\B5E66358-BAB0-7891-B4CF-668A1C14F395\Setup.exe (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\setup__120.exe (PUP.Optional.Amonetize.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\software\Delta Babylon.exe (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\software\FlashPlayer.exe (Trojan.DomaIQ) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Local\Temp\DIQM\FlashPlayer_151\software\OptimizerPro.exe (PUP.Optional.OptimizePro.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\Downloads\iLividSetupV1 (1).exe (PUP.Optional.Bandoo) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\Downloads\iLividSetupV1.exe (PUP.Optional.Bandoo) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\Downloads\PluginInstall.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\Downloads\video-media-download_setup (1).exe (PUP.Downware) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\Downloads\video-media-download_setup.exe (PUP.Downware) -> Quarantined and deleted successfully.C:\Users\Julia Thomas\AppData\Roaming\Babylon\log_file.txt (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.dat (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.ico (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setup.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully. (end) Log 3 Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.09.17.05 Windows 7 Service Pack 1 x64 NTFS (Safe Mode)Internet Explorer 10.0.9200.16686Julia Thomas :: JTPC [administrator] 17/09/2013 15:11:41mbam-log-2013-09-17 (15-11-41).txt Scan type: Full scan (C:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 362674Time elapsed: 39 minute(s), 48 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 1HKCR\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3} (PUP.Optional.Delta.A) -> Quarantined and deleted successfully. Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) DDS DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK Internet Explorer: 10.0.9200.16686Run by Julia Thomas at 19:19:21 on 2013-09-17Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.6051.5049 [GMT 1:00].AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}.============== Running Processes ===============.C:\windows\system32\lsm.exeC:\windows\system32\svchost.exe -k DcomLaunchC:\windows\system32\svchost.exe -k RPCSSc:\Program Files\Microsoft Security Client\MsMpEng.exeC:\windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\windows\system32\svchost.exe -k netsvcsC:\windows\system32\svchost.exe -k LocalServiceC:\windows\system32\svchost.exe -k NetworkServiceC:\windows\system32\svchost.exe -k LocalSystemNetworkRestrictedC:\windows\system32\svchost.exe -k LocalServiceNoNetworkC:\windows\Explorer.EXEC:\windows\system32\ctfmon.exeC:\windows\helppane.exeC:\windows\system32\svchost.exe -k NetworkServiceNetworkRestrictedC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exec:\Program Files\Microsoft Security Client\MpCmdRun.exeC:\windows\system32\wbem\wmiprvse.exeC:\windows\System32\cscript.exe.============== Pseudo HJT Report ===============.mWinlogon: Userinit = userinit.exe,BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllBHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLLuRun: [Google Update] "C:\Users\Julia Thomas\AppData\Local\Google\Update\GoogleUpdate.exe" /cmRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exemRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /bootmRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"StartupFolder: C:\Users\JULIAT~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXEmPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllIE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllTCP: NameServer = 192.168.1.254 192.168.1.254TCP: Interfaces\{1F860924-B7C7-4D85-874B-0687160F472F} : DHCPNameServer = 192.168.1.254 192.168.1.254TCP: Interfaces\{747BC4B0-E4D9-4E9C-8365-F333A2937D2C} : DHCPNameServer = 192.168.1.254 192.168.1.254TCP: Interfaces\{BA911A02-26B7-4FEC-95FF-72124EB6C090} : DHCPNameServer = 192.168.1.254 192.168.1.254TCP: Interfaces\{F7020451-A7B1-4BE1-9D07-E9C3D5D81FE4} : DHCPNameServer = 192.168.42.129Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLHandler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dllHandler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllSSODL: WebCheck - <orphaned>x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllx64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLLx64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllx64-Run: [igfxTray] C:\windows\System32\igfxtray.exex64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exex64-Run: [Persistence] C:\windows\System32\igfxpers.exex64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exex64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exex64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exex64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Trayx64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startupx64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkeyx64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayAppx64-Run: [bLEServicesCtrl] C:\Program Files (x86)\Intel\Bluetooth\BleServicesCtrl.exex64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dllx64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLx64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>x64-Notify: igfxcui - igfxdev.dllx64-SSODL: WebCheck - <orphaned>.============= SERVICES / DRIVERS ===============.R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2011-6-15 55856]R3 huawei_enumerator;huawei_enumerator;C:\windows\System32\drivers\ew_jubusenum.sys [2012-8-21 86016]R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2010-12-10 80384]R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2010-12-10 181248]R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]S0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-6-18 247216]S0 RapportKE64;RapportKE64;C:\windows\System32\drivers\RapportKE64.sys [2013-6-15 295696]S1 RapportCerberus_56758;RapportCerberus_56758;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_56758.sys [2013-8-19 589872]S1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-8-29 265872]S1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-8-29 384432]S2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-6-15 89600]S2 BecHelperService;BecHelperService;C:\Program Files (x86)\3 Mobile Broadband\3Connect\BecHelperService.exe [2012-8-21 1740696]S2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-3-27 1014096]S2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-3-27 1104208]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-6-15 13336]S2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2013-1-20 139616]S2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-8-29 1435928]S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-6-15 1692480]S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]S2 TurboB;Turbo Boost UI Monitor driver;C:\windows\System32\drivers\TurboB.sys [2010-11-29 16120]S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-6-15 2655768]S3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2012-3-27 1304912]S3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2012-2-13 95232]S3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2012-2-13 747008]S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2013-8-1 176000]S3 ew_usbenumfilter;huawei_CompositeFilter;C:\windows\System32\drivers\ew_usbenumfilter.sys [2012-8-21 13952]S3 ewusbmbb;HUAWEI USB-WWAN miniport;C:\windows\System32\drivers\ewusbwwan.sys [2012-8-21 421376]S3 iBtFltCoex;iBtFltCoex;C:\windows\System32\drivers\iBtFltCoex.sys [2012-3-21 60928]S3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-6-15 317440]S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-6-20 366600]S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2012-12-23 19456]S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-6-15 250984]S3 RTL8192cu;%RTL8192cu.DeviceDesc.DispName%;C:\windows\System32\drivers\RTL8192cu.sys [2012-5-18 806400]S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2012-12-23 57856]S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2012-12-23 30208]S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-12-15 1255736]S3 wdkmd;Intel WiDi KMD;C:\windows\System32\drivers\WDKMD.sys [2010-12-1 42392]S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184].=============== Created Last 30 ================.2013-09-17 17:51:50 -------- d-sh--w- C:\found.0002013-09-16 20:16:29 9694160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6083E8A6-F9F7-4FC9-8BC3-28DDDD26DA0E}\mpengine.dll2013-09-16 20:15:29 -------- d-----w- C:\Users\Julia Thomas\AppData\Local\CrashDumps2013-09-16 18:48:41 9694160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll2013-09-11 18:42:23 155584 ----a-w- C:\windows\System32\drivers\ataport.sys2013-09-11 18:41:59 7680 ----a-w- C:\windows\SysWow64\instnm.exe2013-09-11 18:41:59 4096 ---ha-w- C:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll2013-09-11 18:41:59 4096 ---ha-w- C:\windows\System32\api-ms-win-core-localization-l1-1-0.dll2013-09-11 18:41:59 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll2013-09-11 18:41:59 3072 ---ha-w- C:\windows\System32\api-ms-win-core-console-l1-1-0.dll2013-09-11 18:41:59 25600 ----a-w- C:\windows\SysWow64\setup16.exe2013-09-11 18:41:58 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll2013-09-11 18:41:58 6656 ----a-w- C:\windows\System32\apisetschema.dll2013-09-11 18:41:58 2048 ----a-w- C:\windows\SysWow64\user.exe2013-09-11 18:41:46 3155456 ----a-w- C:\windows\System32\win32k.sys2013-09-06 20:12:55 965008 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{F0C3885C-FD21-4AA5-81B9-2787A07BB25C}\gapaengine.dll.==================== Find3M ====================.2013-09-13 13:34:17 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl2013-09-13 13:34:17 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe2013-08-29 00:38:40 295696 ----a-w- C:\windows\System32\drivers\RapportKE64.sys2013-08-10 05:22:18 2241024 ----a-w- C:\windows\System32\wininet.dll2013-08-10 05:20:59 3959296 ----a-w- C:\windows\System32\jscript9.dll2013-08-10 05:20:55 67072 ----a-w- C:\windows\System32\iesetup.dll2013-08-10 05:20:55 136704 ----a-w- C:\windows\System32\iesysprep.dll2013-08-10 03:59:10 1767936 ----a-w- C:\windows\SysWow64\wininet.dll2013-08-10 03:58:09 2876928 ----a-w- C:\windows\SysWow64\jscript9.dll2013-08-10 03:58:06 61440 ----a-w- C:\windows\SysWow64\iesetup.dll2013-08-10 03:58:06 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll2013-08-10 03:17:38 2706432 ----a-w- C:\windows\System32\mshtml.tlb2013-08-10 03:07:50 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb2013-08-10 02:27:59 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe2013-08-10 02:17:19 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe2013-08-02 02:23:53 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe2013-08-02 02:15:44 1732032 ----a-w- C:\windows\System32\ntdll.dll2013-08-02 02:15:03 362496 ----a-w- C:\windows\System32\wow64win.dll2013-08-02 02:15:03 243712 ----a-w- C:\windows\System32\wow64.dll2013-08-02 02:15:03 13312 ----a-w- C:\windows\System32\wow64cpu.dll2013-08-02 02:14:57 215040 ----a-w- C:\windows\System32\winsrv.dll2013-08-02 02:14:11 16384 ----a-w- C:\windows\System32\ntvdm64.dll2013-08-02 02:13:34 424448 ----a-w- C:\windows\System32\KernelBase.dll2013-08-02 01:59:30 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe2013-08-02 01:59:30 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe2013-08-02 01:51:23 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll2013-08-02 01:50:42 5120 ----a-w- C:\windows\SysWow64\wow32.dll2013-08-02 01:50:42 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll2013-08-02 01:09:17 338432 ----a-w- C:\windows\System32\conhost.exe2013-08-02 00:59:09 112640 ----a-w- C:\windows\System32\smss.exe2013-08-02 00:45:36 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll2013-08-02 00:43:05 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll2013-08-02 00:43:05 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll2013-08-02 00:43:05 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll2013-08-02 00:43:05 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL2013-07-19 01:58:42 2048 ----a-w- C:\windows\System32\tzres.dll2013-07-19 01:41:01 2048 ----a-w- C:\windows\SysWow64\tzres.dll2013-07-09 05:52:52 224256 ----a-w- C:\windows\System32\wintrust.dll2013-07-09 05:51:16 1217024 ----a-w- C:\windows\System32\rpcrt4.dll2013-07-09 05:46:20 184320 ----a-w- C:\windows\System32\cryptsvc.dll2013-07-09 05:46:20 1472512 ----a-w- C:\windows\System32\crypt32.dll2013-07-09 05:46:20 139776 ----a-w- C:\windows\System32\cryptnet.dll2013-07-09 04:52:33 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll2013-07-09 04:52:10 175104 ----a-w- C:\windows\SysWow64\wintrust.dll2013-07-09 04:46:31 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll2013-07-09 04:46:31 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll2013-07-09 04:46:31 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll2013-07-06 06:03:53 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys.============= FINISH: 19:20:38.32 =============== Attach .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2Install Date: 14/12/2011 22:33:43System Uptime: 17/09/2013 19:06:56 (0 hours ago).Motherboard: Dell Inc. | | 034W60Processor: Intel® Core i5-2410M CPU @ 2.30GHz | CPU 1 | 2294/100mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 451 GiB total, 377.987 GiB free.D: is CDROM ().==== Disabled Device Manager Items =============.Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}Description: RapportKE64Device ID: ROOT\LEGACY_RAPPORTKE64\0000Manufacturer: Name: RapportKE64PNP Device ID: ROOT\LEGACY_RAPPORTKE64\0000Service: RapportKE64.Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}Description: Security Processor Loader DriverDevice ID: ROOT\LEGACY_SPLDR\0000Manufacturer: Name: Security Processor Loader DriverPNP Device ID: ROOT\LEGACY_SPLDR\0000Service: spldr.==== System Restore Points ===================.RP124: 20/08/2013 08:34:46 - Windows UpdateRP125: 22/08/2013 20:42:07 - Installed RapportRP126: 23/08/2013 10:36:03 - Windows UpdateRP127: 28/08/2013 21:12:25 - Windows UpdateRP128: 01/09/2013 12:30:19 - Windows UpdateRP129: 04/09/2013 15:57:00 - Windows UpdateRP130: 08/09/2013 10:03:49 - Windows UpdateRP131: 11/09/2013 19:33:48 - Installed RapportRP132: 11/09/2013 20:38:44 - Windows UpdateRP133: 14/09/2013 09:34:21 - Windows UpdateRP134: 16/09/2013 21:22:29 - Windows Update.==== Installed Programs ======================.3ConnectAdobe Flash Player 11 ActiveXAdobe Flash Player 11 PluginAdobe Reader X (10.1.8) MUIAdvanced Audio FX EngineBing Rewards Client InstallerD3DX10Definition Update for Microsoft Office 2010 (KB982726) 32-Bit EditionDell DataSafe Local BackupDell DataSafe Local Backup - Support SoftwareDell Driver Download ManagerDell Edoc ViewerDell Getting Started GuideDell MusicStageDell PhotoStageDell Product RegistrationDell StageDell TouchpadDell VideoStageDell Webcam CentralDirectX 9 RuntimeDomaIQGoogle ChromeHuawei modemIDT AudioIntel PROSet WirelessIntel® Control CenterIntel® Management Engine ComponentsIntel® Processor GraphicsIntel® PROSet/Wireless Software for Bluetooth® TechnologyIntel® PROSet/Wireless WiFi SoftwareIntel® Rapid Storage TechnologyIntel® Turbo Boost Technology Monitor 2.0Intel® Wireless DisplayJava 6 Update 45 (64-bit)Junk Mail filter updateMalwarebytes Anti-Malware version 1.75.0.1300Mesh RuntimeMicrosoft .NET Framework 4 Client ProfileMicrosoft .NET Framework 4 ExtendedMicrosoft Application Error ReportingMicrosoft Office 2010 Service Pack 1 (SP1)Microsoft Office Access MUI (English) 2010Microsoft Office Access Setup Metadata MUI (English) 2010Microsoft Office Excel MUI (English) 2010Microsoft Office Home and Student 2010Microsoft Office Office 64-bit Components 2010Microsoft Office OneNote MUI (English) 2010Microsoft Office Outlook MUI (English) 2010Microsoft Office PowerPoint MUI (English) 2010Microsoft Office Proof (English) 2010Microsoft Office Proof (French) 2010Microsoft Office Proof (Spanish) 2010Microsoft Office Proofing (English) 2010Microsoft Office Publisher MUI (English) 2010Microsoft Office Shared 64-bit MUI (English) 2010Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010Microsoft Office Shared MUI (English) 2010Microsoft Office Shared Setup Metadata MUI (English) 2010Microsoft Office Single Image 2010Microsoft Office Word MUI (English) 2010Microsoft Security ClientMicrosoft Security EssentialsMicrosoft SilverlightMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - x64 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Modem Diagnostic ToolMSVCRTMSVCRT_amd64MSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)My DellPartyPokerPhotoShowExpressQuickset64RapportRBVirtualFolder64InstRealtek Ethernet Controller DriverRealtek USB 2.0 Card ReaderRenesas Electronics USB 3.0 Host Controller DriverRoxio Activation ModuleRoxio BackOnTrackRoxio BurnRoxio Creator StarterRoxio Express Labeler 3Roxio File BackupSecurity Update for CAPICOM (KB931906)Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)Security Update for Microsoft .NET Framework 4 Extended (KB2416472)Security Update for Microsoft .NET Framework 4 Extended (KB2487367)Security Update for Microsoft .NET Framework 4 Extended (KB2656351)Security Update for Microsoft .NET Framework 4 Extended (KB2736428)Security Update for Microsoft .NET Framework 4 Extended (KB2742595)Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit EditionSecurity Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553371) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2589320) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2598243) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687276) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687423) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687510) 32-Bit EditionSecurity Update for Microsoft Outlook 2010 (KB2794707) 32-Bit EditionSecurity Update for Microsoft Publisher 2010 (KB2553147) 32-Bit EditionSecurity Update for Microsoft Visio 2010 (KB2810068) 32-Bit EditionSecurity Update for Microsoft Word 2010 (KB2760769) 32-Bit EditionSkype ToolbarsSkype™ 6.1Sonic CinePlayer Decoder PackSopCast 3.4.8System Requirements Lab for IntelTrusteer Endpoint ProtectionUpdate for Microsoft .NET Framework 4 Client Profile (KB2468871)Update for Microsoft .NET Framework 4 Client Profile (KB2473228)Update for Microsoft .NET Framework 4 Client Profile (KB2533523)Update for Microsoft .NET Framework 4 Client Profile (KB2600217)Update for Microsoft .NET Framework 4 Client Profile (KB2836939)Update for Microsoft .NET Framework 4 Extended (KB2468871)Update for Microsoft .NET Framework 4 Extended (KB2533523)Update for Microsoft .NET Framework 4 Extended (KB2600217)Update for Microsoft .NET Framework 4 Extended (KB2836939)Update for Microsoft Access 2010 (KB2553446) 32-Bit EditionUpdate for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2494150)Update for Microsoft Office 2010 (KB2553065)Update for Microsoft Office 2010 (KB2553157) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553181) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553267) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553310) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2566458)Update for Microsoft Office 2010 (KB2589298) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589370) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589375) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2596964) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2598242) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687503) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760598) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760631) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760758) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2767886) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2794737) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2553290) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2810072) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2687623) 32-Bit EditionUpdate for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2553145) 32-Bit EditionUpdate for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit EditionUpdate for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit EditionWindows Live Communications PlatformWindows Live EssentialsWindows Live ID Sign-in AssistantWindows Live InstallerWindows Live Language SelectorWindows Live MailWindows Live MeshWindows Live Mesh ActiveX Control for Remote ConnectionsWindows Live MessengerWindows Live MIME IFilterWindows Live Movie MakerWindows Live Photo CommonWindows Live Photo GalleryWindows Live PIMT PlatformWindows Live Remote ClientWindows Live Remote Client ResourcesWindows Live Remote ServiceWindows Live Remote Service ResourcesWindows Live SOXEWindows Live SOXE DefinitionsWindows Live UX PlatformWindows Live UX Platform Language PackWindows Live WriterWindows Live Writer Resources.==== Event Viewer Messages From Past Week ========.17/09/2013 19:18:45, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}17/09/2013 19:18:45, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}17/09/2013 19:17:29, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 19:08:09, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 19:08:08, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}17/09/2013 19:08:08, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}17/09/2013 19:08:00, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\windows\System32\IWMSSvc.dll Error Code: 2117/09/2013 19:07:59, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}17/09/2013 19:07:50, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}17/09/2013 19:07:47, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter RapportKE64 spldr Wanarpv617/09/2013 19:07:45, Error: Service Control Manager [7001] - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error: A device attached to the system is not functioning.17/09/2013 18:54:41, Error: Service Control Manager [7000] - The Mobile IP Route Manager service failed to start due to the following error: This driver has been blocked from loading17/09/2013 18:54:41, Error: Application Popup [1060] - \??\C:\windows\SysWow64\drivers\mdvrmng.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.17/09/2013 18:35:19, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.17/09/2013 17:19:02, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service Bluetooth Device Monitor with arguments "" in order to run the server: {DABF28BE-F6B4-4E40-8F40-C4FB26F3116C}17/09/2013 15:55:10, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 15:10:20, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}17/09/2013 15:10:20, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}17/09/2013 15:09:53, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched RapportKE64 rdbss spldr tdx vwififlt Wanarpv6 WfpLwf17/09/2013 15:09:52, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.17/09/2013 15:09:52, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.17/09/2013 13:33:23, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.17/09/2013 13:21:39, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Bluetooth Device Monitor service to connect.17/09/2013 13:21:39, Error: Service Control Manager [7000] - The Bluetooth Device Monitor service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.17/09/2013 01:43:50, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WwanSvc service.11/09/2013 19:34:22, Error: Service Control Manager [7034] - The Roxio Hard Drive Watcher 12 service terminated unexpectedly. It has done this 1 time(s)..==== End Of File ===========================
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