Please help me know how to removed the malware in my computer. Here are the two requested diagnotic reports, DDS.txt and Attach.txt Thank you in advance for your help! Scot DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702Run by Administrator at 11:13:16 on 2013-09-12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2036.581 [GMT -4:00].AV: Symantec Endpoint Protection *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}FW: Symantec Endpoint Protection *Disabled* .============== Running Processes ================.C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exeC:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exec:\program files\idt\wdm\STacSV.exeC:\WINDOWS\system32\msdtc.exeC:\Program Files\Cisco Systems\VPN Client\cvpnd.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exec:\Program Files\Common Files\Protexis\License Service\PsiService_2.exeC:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exeC:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exeC:\Program Files\Amazon Browser Bar\ToolbarUpdaterService.exeC:\WINDOWS\system32\mqsvc.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exeC:\WINDOWS\system32\mqtgsvc.exeC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\system32\wbem\wmiprvse.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\WINDOWS\system32\igfxsrvc.exeC:\Program Files\Real\RealPlayer\update\realsched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Hewlett-Packard\Shared\hpqToaster.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Documents and Settings\Administrator.JAC\My Documents\Golly\wls.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\WINDOWS\system32\wbem\wmiprvse.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupC:\WINDOWS\system32\svchost.exe -k NetworkServiceC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\System32\svchost.exe -k HTTPFilter.============== Pseudo HJT Report ===============.BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dllBHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dllBHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - c:\program files\windows live\toolbar\wltcore.dllBHO: AlxHelper Class: {F443A627-5009-4323-9C1D-7FD598D0D712} - c:\program files\amazon browser bar\AmazonBrowserBar.3.0.dllTB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dllTB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dllTB: Amazon Browser Bar: {EA582743-9076-4178-9AA6-7393FDF4D5CE} - c:\program files\amazon browser bar\AmazonBrowserBar.3.0.dlluRun: [ctfmon.exe] c:\windows\system32\ctfmon.exeuRun: [RDReminder] c:\program files\regclean pro\RegCleanPro.exe -remmRun: [MsmqIntCert] regsvr32 /s mqrt.dllmRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /StartmRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exemRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exemRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exemRun: [iMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNCmRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNCmRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMENamemRun: [Cpqset] "c:\program files\hewlett-packard\default settings\cpqset.exe"mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exemRun: [igfxTray] c:\windows\system32\igfxtray.exemRun: [HotKeysCmds] c:\windows\system32\hkcmd.exemRun: [Persistence] c:\windows\system32\igfxpers.exemRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osbootmRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottimeStartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{1ce60928-8325-49a8-8b06-633e48dd2b67}\Icon3E5562ED7.icouPolicies-Explorer: NoDriveTypeAutoRun = dword:149uPolicies-Explorer: NoDriveAutoRun = dword:0mPolicies-System: legalnoticecaption = This network is the property of JAC ProductsmPolicies-System: legalnoticetext = Clicking below indicates that you agree to abide by the JAC Products computer use policy.Please lock your workstation when stepping away from your work area.(Ctrl, Alt, Delete - press lock ---or--- Windows Flag key and L)mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1mPolicies-Explorer: NoDriveTypeAutoRun = dword:149mPolicies-Explorer: NoDriveAutoRun = dword:0IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htmIE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htmIE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htmIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeTrusted Zone: //about.htm/Trusted Zone: //Exclude.htm/Trusted Zone: //FWEvent.htm/Trusted Zone: //LanguageSelection.htm/Trusted Zone: //Message.htm/Trusted Zone: //MyAgttryCmd.htm/Trusted Zone: //MyAgttryNag.htm/Trusted Zone: //MyNotification.htm/Trusted Zone: //NOCLessUpdate.htm/Trusted Zone: //quarantine.htm/Trusted Zone: //ScanNow.htm/Trusted Zone: //strings.vbs/Trusted Zone: //Template.htm/Trusted Zone: //Update.htm/Trusted Zone: //VirFound.htm/TCP: NameServer = 192.168.2.1TCP: Interfaces\{76FD6E75-956C-4DCA-BFDD-2B01C6EC4AB8} : DHCPNameServer = 192.168.2.1Notify: igfxcui - igfxdev.dllNotify: NavLogon - <no file>SSODL: PostBootReminder - <orphaned>SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dllmASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome.============= SERVICES / DRIVERS ===============.R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-29 214024]R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-6-28 108392]R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-6-28 108392]R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2013-3-6 39056]R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-6-28 1831024]R2 Updater Service for AMZN;Updater Service for AMZN;c:\program files\amazon browser bar\ToolbarUpdaterService.exe [2013-3-21 222368]R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2010-12-20 602872]R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2010-5-19 113664]R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-6-24 105592]R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110724.003\NAVENG.SYS [2011-7-24 86008]R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110724.003\NAVEX15.SYS [2011-7-24 1542392]R3 usbsmi;HP Webcam-50;c:\windows\system32\drivers\SMIksdrv.sys [2010-5-19 178688]S2 0066521274416013mcinstcleanup;McAfee Application Installer Cleanup (0066521274416013);c:\docume~1\admini~1\locals~1\temp\006652~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\admini~1\locals~1\temp\006652~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2010-6-28 23888]S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2009-11-29 79816]S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2009-11-29 35272]S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2009-11-29 34248]S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2010-7-8 20480]S3 NWUSBModem_000;Novatel Wireless USB Modem Driver (vGEN);c:\windows\system32\drivers\nwusbmdm_000.sys [2010-7-8 176384]S3 NWUSBPort_000;Novatel Wireless USB Status Port Driver (vGEN);c:\windows\system32\drivers\nwusbser_000.sys [2010-7-8 176384]S3 NWUSBPort2_000;Novatel Wireless USB Status2 Port Driver (vGEN);c:\windows\system32\drivers\nwusbser2_000.sys [2010-7-8 176384]S3 PTUMWBus;PANTECH USB Modem V2 Composite Device Driver;c:\windows\system32\drivers\PTUMWBus.sys [2010-7-15 54544]S3 PTUMWCDF;PANTECH USB Modem V2 Installation CD;c:\windows\system32\drivers\PTUMWCDF.sys [2010-7-15 22032]S3 PTUMWCSP;PANTECH USB Modem V2 Connection Port;c:\windows\system32\drivers\PTUMWCSP.sys [2010-7-15 160400]S3 PTUMWFLT;PTUMWNET Filter Driver;c:\windows\system32\drivers\PTUMWFLT.sys [2010-7-15 12048]S3 PTUMWMdm;PANTECH USB Modem V2 Modem Driver;c:\windows\system32\drivers\PTUMWMdm.sys [2010-7-15 160400]S3 PTUMWNET;PANTECH USB Modem V2 WWAN Driver;c:\windows\system32\drivers\PTUMWNET.sys [2010-7-15 115216]S3 PTUMWNSP;PANTECH USB Modem V2 NMEA Port;c:\windows\system32\drivers\PTUMWNSP.sys [2010-7-15 160400]S3 PTUMWVsp;PANTECH USB Modem V2 Diagnostic Port;c:\windows\system32\drivers\PTUMWVsp.sys [2010-7-15 160400]S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-5-19 174592]S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2010-4-14 32408]S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-11-14 394952].=============== Created Last 30 ================.2013-09-11 19:07:53 386560 ------w- c:\windows\system32\dllcache\themeui.dll2013-09-11 04:01:50 -------- d-----w- c:\documents and settings\administrator.jac\local settings\application data\Amazon Browser Bar2013-09-11 04:01:27 -------- d-----w- c:\program files\Amazon2013-09-11 04:01:05 -------- d-----w- c:\program files\Amazon Browser Bar2013-09-11 04:00:00 -------- d-----w- c:\documents and settings\administrator.jac\application data\Systweak2013-09-11 03:59:53 18776 ----a-w- c:\windows\system32\roboot.exe2013-09-11 03:59:46 -------- d-----w- c:\program files\RegClean Pro2013-08-15 02:45:31 -------- d-----w- c:\documents and settings\administrator.jac\application data\Malwarebytes.==================== Find3M ====================.2013-08-09 01:56:45 386560 ----a-w- c:\windows\system32\themeui.dll2013-08-08 01:27:48 1877760 ----a-w- c:\windows\system32\win32k.sys2013-08-05 13:30:32 1289728 ----a-w- c:\windows\system32\ole32.dll2013-08-03 18:18:38 1543680 ------w- c:\windows\system32\wmvdecod.dll2013-07-26 02:47:17 920064 ----a-w- c:\windows\system32\wininet.dll2013-07-26 02:47:13 43520 ----a-w- c:\windows\system32\licmgr10.dll2013-07-26 02:47:12 1469440 ------w- c:\windows\system32\inetcpl.cpl2013-07-25 15:52:59 385024 ----a-w- c:\windows\system32\html.iec2013-07-10 10:37:53 406016 ----a-w- c:\windows\system32\usp10.dll2013-07-04 03:03:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe2013-07-04 02:08:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe.============= FINISH: 11:13:51.89 =============== .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows XP ProfessionalBoot Device: \Device\HarddiskVolume1Install Date: 5/19/2010 10:28:40 PMSystem Uptime: 9/12/2013 10:25:51 AM (1 hours ago).Motherboard: Hewlett-Packard | | 3660Processor: Intel® Atom CPU N450 @ 1.66GHz | CPU | 997/667mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 147 GiB total, 115.135 GiB free.D: is FIXED (FAT32) - 2 GiB total, 1.999 GiB free..==== Disabled Device Manager Items =============.Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}Description: Cisco Systems VPN AdapterDevice ID: ROOT\NET\0000Manufacturer: Cisco SystemsName: Cisco Systems VPN AdapterPNP Device ID: ROOT\NET\0000Service: CVirtA.Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}Description: Cisco AnyConnect VPN Virtual Miniport Adapter for WindowsDevice ID: ROOT\NET\0001Manufacturer: Cisco SystemsName: Cisco AnyConnect VPN Virtual Miniport Adapter for WindowsPNP Device ID: ROOT\NET\0001Service: vpnva.==== System Restore Points ===================.RP151: 6/14/2013 4:00:19 PM - Software Distribution Service 3.0RP152: 6/15/2013 4:00:28 PM - Software Distribution Service 3.0RP153: 6/17/2013 12:32:53 AM - System CheckpointRP154: 6/19/2013 4:25:42 AM - System CheckpointRP155: 7/1/2013 9:32:11 AM - Installed QuickTimeRP156: 7/5/2013 5:12:04 AM - System CheckpointRP157: 7/11/2013 4:00:29 PM - Software Distribution Service 3.0RP158: 7/12/2013 4:02:29 PM - Software Distribution Service 3.0RP159: 7/13/2013 4:00:18 PM - Software Distribution Service 3.0RP160: 7/15/2013 7:16:58 PM - System CheckpointRP161: 7/17/2013 6:34:06 PM - System CheckpointRP162: 7/18/2013 4:00:18 PM - Software Distribution Service 3.0RP163: 7/19/2013 4:05:13 PM - System CheckpointRP164: 7/20/2013 5:05:14 PM - System CheckpointRP165: 7/21/2013 9:57:16 PM - System CheckpointRP166: 7/22/2013 11:33:52 PM - System CheckpointRP167: 7/24/2013 7:02:33 AM - System CheckpointRP168: 7/25/2013 7:05:36 AM - System CheckpointRP169: 7/26/2013 9:19:39 AM - System CheckpointRP170: 7/27/2013 9:20:08 AM - System CheckpointRP171: 7/28/2013 1:13:28 PM - System CheckpointRP172: 7/29/2013 1:32:06 PM - System CheckpointRP173: 7/30/2013 6:03:03 PM - System CheckpointRP174: 7/31/2013 6:24:38 PM - System CheckpointRP175: 8/1/2013 8:16:06 PM - System CheckpointRP176: 8/2/2013 8:45:08 PM - System CheckpointRP177: 8/3/2013 9:45:10 PM - System CheckpointRP178: 8/4/2013 10:19:07 PM - System CheckpointRP179: 8/5/2013 10:45:14 PM - System CheckpointRP180: 8/6/2013 10:49:02 PM - System CheckpointRP181: 8/7/2013 11:37:54 PM - System CheckpointRP182: 8/9/2013 5:26:45 AM - System CheckpointRP183: 8/10/2013 11:28:18 AM - System CheckpointRP184: 8/11/2013 12:21:59 PM - System CheckpointRP185: 8/12/2013 12:37:30 PM - System CheckpointRP186: 8/13/2013 12:41:48 PM - System CheckpointRP187: 8/14/2013 2:18:51 PM - System CheckpointRP188: 8/15/2013 2:27:05 PM - System CheckpointRP189: 8/15/2013 4:00:35 PM - Software Distribution Service 3.0RP190: 8/16/2013 5:04:21 PM - System CheckpointRP191: 8/17/2013 10:05:12 PM - System CheckpointRP192: 8/18/2013 11:48:27 PM - System CheckpointRP193: 8/20/2013 3:05:50 AM - System CheckpointRP194: 8/21/2013 3:13:29 AM - System CheckpointRP195: 8/22/2013 10:36:54 AM - System CheckpointRP196: 8/23/2013 2:09:35 PM - System CheckpointRP197: 8/24/2013 2:27:13 PM - System CheckpointRP198: 8/25/2013 5:13:18 PM - System CheckpointRP199: 8/26/2013 10:39:09 PM - System CheckpointRP200: 8/28/2013 9:02:20 AM - System CheckpointRP201: 8/28/2013 4:00:18 PM - Software Distribution Service 3.0RP202: 8/29/2013 4:46:50 PM - System CheckpointRP203: 8/30/2013 9:01:26 PM - System CheckpointRP204: 8/31/2013 10:36:53 PM - System CheckpointRP205: 9/2/2013 12:06:37 AM - System CheckpointRP206: 9/3/2013 1:12:45 AM - System CheckpointRP207: 9/4/2013 5:47:06 AM - System CheckpointRP208: 9/5/2013 7:37:24 AM - System CheckpointRP209: 9/6/2013 7:57:26 AM - System CheckpointRP210: 9/7/2013 8:37:23 AM - System CheckpointRP211: 9/8/2013 8:55:18 AM - System CheckpointRP212: 9/9/2013 1:18:48 PM - System CheckpointRP213: 9/10/2013 1:42:08 PM - System CheckpointRP214: 9/11/2013 12:06:42 AM - RegClean Pro Wed, Sep 11, 13 00:06RP215: 9/11/2013 4:01:01 PM - Software Distribution Service 3.0.==== Installed Programs ======================.Adobe Flash Player 11 ActiveXAdobe Reader 9.1Amazon Browser BarApple Application SupportApple Software UpdateAtheros Driver Installation ProgramAVS Document Converter 2.1.2AVS Update Manager 1.0AVS4YOU Software Navigator 1.4BabasChessBitPim 1.0.7Broadcom 802.11 Wireless LAN AdapterCisco AnyConnect VPN ClientCisco Systems VPN Client 5.0.07.0410FastStone Image Viewer 4.6GNU Backgammon (MAIN branch, 20121023 code)Google ChromeGoogle Update HelperHotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)Hotfix for Windows Media Format 11 SDK (KB929399)Hotfix for Windows Media Player 11 (KB939683)Hotfix for Windows XP (KB2158563)Hotfix for Windows XP (KB2443685)Hotfix for Windows XP (KB2570791)Hotfix for Windows XP (KB2633952)Hotfix for Windows XP (KB2779562)Hotfix for Windows XP (KB942288-v3)Hotfix for Windows XP (KB949764)Hotfix for Windows XP (KB952287)Hotfix for Windows XP (KB953955)Hotfix for Windows XP (KB954550-v5)Hotfix for Windows XP (KB961118)Hotfix for Windows XP (KB976002-v5)Hotfix for Windows XP (KB979306)Hotfix for Windows XP (KB981793)HP BatteryCheck 2.10 A2HP ESU for Microsoft Windows XPHP Help and SupportHP Integrated Module with Bluetooth wireless technologyHP Quick Launch ButtonsHP Software SetupHP User Guides 0175HP WallpaperHP Webcam-50HP Wireless AssistantIDT AudioIntel® Graphics Media Accelerator DriverIntel® Matrix Storage ManagerLG USB Modem DriversLiveUpdate 3.3 (Symantec Corporation)Malwarebytes Anti-Malware version 1.75.0.1300Microsoft .NET Framework 1.1Microsoft .NET Framework 1.1 Security Update (KB2833941)Microsoft .NET Framework 1.1 Security Update (KB979906)Microsoft .NET Framework 2.0 Service Pack 2Microsoft .NET Framework 3.0 Service Pack 2Microsoft .NET Framework 3.5 SP1Microsoft Choice GuardMicrosoft Compression Client Pack 1.0 for Windows XPMicrosoft Kernel-Mode Driver Framework Feature Pack 1.5Microsoft Kernel-Mode Driver Framework Feature Pack 1.9Microsoft Office 2007 Service Pack 3 (SP3)Microsoft Office Excel MUI (English) 2007Microsoft Office File Validation Add-InMicrosoft Office Outlook MUI (English) 2007Microsoft Office PowerPoint MUI (English) 2007Microsoft Office Proof (English) 2007Microsoft Office Proof (French) 2007Microsoft Office Proof (Spanish) 2007Microsoft Office Proofing (English) 2007Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)Microsoft Office Shared MUI (English) 2007Microsoft Office Shared Setup Metadata MUI (English) 2007Microsoft Office Standard 2007Microsoft Office Suite Activation AssistantMicrosoft Office Word MUI (English) 2007Microsoft Software Update for Web Folders (English) 12Microsoft Sync Framework Runtime Native v1.0 (x86)Microsoft Sync Framework Services Native v1.0 (x86)Microsoft User-Mode Driver Framework Feature Pack 1.0Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Minesweeper Clone 2007 release 2MSVCRTOGA Notifier 2.0.0048.0PANTECH USB Modem V2QLBCASLQuickTimeRealDownloaderRealNetworks - Microsoft Visual C++ 2008 RuntimeRealNetworks - Microsoft Visual C++ 2010 RuntimeRealPlayerREALTEK GbE & FE Ethernet PCI-E NIC DriverRealtek PCIE Network Adapter DriverRealtek USB 2.0 Card ReaderRealUpgrade 1.1RegClean ProSecurity Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit EditionSecurity Update for Microsoft Office 2007 suites (KB2596871) 32-Bit EditionSecurity Update for Microsoft Office 2007 suites (KB2597969) 32-Bit EditionSecurity Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760823) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2760583) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit EditionSecurity Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit EditionSecurity Update for Microsoft Office Word 2007 (KB2767773) 32-Bit Edition Security Update for Microsoft Windows (KB2564958)Security Update for Step By Step Interactive Training (KB923723)Security Update for Windows Internet Explorer 8 (KB2183461)Security Update for Windows Internet Explorer 8 (KB2360131)Security Update for Windows Internet Explorer 8 (KB2416400)Security Update for Windows Internet Explorer 8 (KB2482017)Security Update for Windows Internet Explorer 8 (KB2497640)Security Update for Windows Internet Explorer 8 (KB2510531)Security Update for Windows Internet Explorer 8 (KB2530548)Security Update for Windows Internet Explorer 8 (KB2544521)Security Update for Windows Internet Explorer 8 (KB2586448)Security Update for Windows Internet Explorer 8 (KB2618444)Security Update for Windows Internet Explorer 8 (KB2647516)Security Update for Windows Internet Explorer 8 (KB2675157)Security Update for Windows Internet Explorer 8 (KB2699988)Security Update for Windows Internet Explorer 8 (KB2797052)Security Update for Windows Internet Explorer 8 (KB2809289)Security Update for Windows Internet Explorer 8 (KB2817183)Security Update for Windows Internet Explorer 8 (KB2829530)Security Update for Windows Internet Explorer 8 (KB2838727)Security Update for Windows Internet Explorer 8 (KB2846071)Security Update for Windows Internet Explorer 8 (KB2847204)Security Update for Windows Internet Explorer 8 (KB2862772)Security Update for Windows Internet Explorer 8 (KB971961)Security Update for Windows Internet Explorer 8 (KB981332)Security Update for Windows Internet Explorer 8 (KB982381)Security Update for Windows Media Player (KB2378111)Security Update for Windows Media Player (KB2834904-v2)Security Update for Windows Media Player (KB2834904)Security Update for Windows Media Player (KB952069)Security Update for Windows Media Player (KB954155)Security Update for Windows Media Player (KB968816)Security Update for Windows Media Player (KB973540)Security Update for Windows Media Player (KB975558)Security Update for Windows Media Player (KB978695)Security Update for Windows Media Player (KB979402)Security Update for Windows Media Player 11 (KB954154)Security Update for Windows XP (KB2079403)Security Update for Windows XP (KB2115168)Security Update for Windows XP (KB2121546)Security Update for Windows XP (KB2160329)Security Update for Windows XP (KB2229593)Security Update for Windows XP (KB2259922)Security Update for Windows XP (KB2279986)Security Update for Windows XP (KB2286198)Security Update for Windows XP (KB2296011)Security Update for Windows XP (KB2296199)Security Update for Windows XP (KB2347290)Security Update for Windows XP (KB2360937)Security Update for Windows XP (KB2387149)Security Update for Windows XP (KB2393802)Security Update for Windows XP (KB2412687)Security Update for Windows XP (KB2419632)Security Update for Windows XP (KB2423089)Security Update for Windows XP (KB2436673)Security Update for Windows XP (KB2440591)Security Update for Windows XP (KB2443105)Security Update for Windows XP (KB2476490)Security Update for Windows XP (KB2476687)Security Update for Windows XP (KB2478960)Security Update for Windows XP (KB2478971)Security Update for Windows XP (KB2479628)Security Update for Windows XP (KB2479943)Security Update for Windows XP (KB2481109)Security Update for Windows XP (KB2483185)Security Update for Windows XP (KB2485376)Security Update for Windows XP (KB2485663)Security Update for Windows XP (KB2503658)Security Update for Windows XP (KB2503665)Security Update for Windows XP (KB2506212)Security Update for Windows XP (KB2506223)Security Update for Windows XP (KB2507618)Security Update for Windows XP (KB2507938)Security Update for Windows XP (KB2508272)Security Update for Windows XP (KB2508429)Security Update for Windows XP (KB2509553)Security Update for Windows XP (KB2511455)Security Update for Windows XP (KB2524375)Security Update for Windows XP (KB2535512)Security Update for Windows XP (KB2536276-v2)Security Update for Windows XP (KB2536276)Security Update for Windows XP (KB2544893-v2)Security Update for Windows XP (KB2544893)Security Update for Windows XP (KB2555917)Security Update for Windows XP (KB2562937)Security Update for Windows XP (KB2566454)Security Update for Windows XP (KB2567053)Security Update for Windows XP (KB2567680)Security Update for Windows XP (KB2570222)Security Update for Windows XP (KB2570947)Security Update for Windows XP (KB2584146)Security Update for Windows XP (KB2585542)Security Update for Windows XP (KB2592799)Security Update for Windows XP (KB2598479)Security Update for Windows XP (KB2603381)Security Update for Windows XP (KB2618451)Security Update for Windows XP (KB2619339)Security Update for Windows XP (KB2620712)Security Update for Windows XP (KB2621440)Security Update for Windows XP (KB2624667)Security Update for Windows XP (KB2631813)Security Update for Windows XP (KB2633171)Security Update for Windows XP (KB2639417)Security Update for Windows XP (KB2641653)Security Update for Windows XP (KB2646524)Security Update for Windows XP (KB2647518)Security Update for Windows XP (KB2653956)Security Update for Windows XP (KB2655992)Security Update for Windows XP (KB2659262)Security Update for Windows XP (KB2660465)Security Update for Windows XP (KB2661637)Security Update for Windows XP (KB2676562)Security Update for Windows XP (KB2685939)Security Update for Windows XP (KB2686509)Security Update for Windows XP (KB2691442)Security Update for Windows XP (KB2695962)Security Update for Windows XP (KB2698365)Security Update for Windows XP (KB2705219-v2)Security Update for Windows XP (KB2707511)Security Update for Windows XP (KB2709162)Security Update for Windows XP (KB2712808)Security Update for Windows XP (KB2719985)Security Update for Windows XP (KB2723135-v2)Security Update for Windows XP (KB2727528)Security Update for Windows XP (KB2753842-v2)Security Update for Windows XP (KB2757638)Security Update for Windows XP (KB2758857)Security Update for Windows XP (KB2770660)Security Update for Windows XP (KB2778344)Security Update for Windows XP (KB2780091)Security Update for Windows XP (KB2799494)Security Update for Windows XP (KB2802968)Security Update for Windows XP (KB2807986)Security Update for Windows XP (KB2808735)Security Update for Windows XP (KB2813170)Security Update for Windows XP (KB2813345)Security Update for Windows XP (KB2820197)Security Update for Windows XP (KB2820917)Security Update for Windows XP (KB2829361)Security Update for Windows XP (KB2834886)Security Update for Windows XP (KB2839229)Security Update for Windows XP (KB2845187)Security Update for Windows XP (KB2849470)Security Update for Windows XP (KB2850851)Security Update for Windows XP (KB2850869)Security Update for Windows XP (KB2859537)Security Update for Windows XP (KB2864063)Security Update for Windows XP (KB2876217)Security Update for Windows XP (KB2876315)Security Update for Windows XP (KB923561)Security Update for Windows XP (KB923689)Security Update for Windows XP (KB941569)Security Update for Windows XP (KB946648)Security Update for Windows XP (KB950759)Security Update for Windows XP (KB950760)Security Update for Windows XP (KB950762)Security Update for Windows XP (KB950974)Security Update for Windows XP (KB951066)Security Update for Windows XP (KB951376-v2)Security Update for Windows XP (KB951698)Security Update for Windows XP (KB951748)Security Update for Windows XP (KB952004)Security Update for Windows XP (KB952954)Security Update for Windows XP (KB953155)Security Update for Windows XP (KB953838)Security Update for Windows XP (KB954211)Security Update for Windows XP (KB954459)Security Update for Windows XP (KB955069)Security Update for Windows XP (KB956390)Security Update for Windows XP (KB956391)Security Update for Windows XP (KB956572)Security Update for Windows XP (KB956744)Security Update for Windows XP (KB956802)Security Update for Windows XP (KB956803)Security Update for Windows XP (KB956841)Security Update for Windows XP (KB956844)Security Update for Windows XP (KB957095)Security Update for Windows XP (KB957097)Security Update for Windows XP (KB958215)Security Update for Windows XP (KB958644)Security Update for Windows XP (KB958869)Security Update for Windows XP (KB959426)Security Update for Windows XP (KB960225)Security Update for Windows XP (KB960803)Security Update for Windows XP (KB960859)Security Update for Windows XP (KB961501)Security Update for Windows XP (KB969059)Security Update for Windows XP (KB969947)Security Update for Windows XP (KB970238)Security Update for Windows XP (KB970430)Security Update for Windows XP (KB971468)Security Update for Windows XP (KB971657)Security Update for Windows XP (KB971961)Security Update for Windows XP (KB972270)Security Update for Windows XP (KB973507)Security Update for Windows XP (KB973869)Security Update for Windows XP (KB973904)Security Update for Windows XP (KB974112)Security Update for Windows XP (KB974318)Security Update for Windows XP (KB974392)Security Update for Windows XP (KB974571)Security Update for Windows XP (KB975025)Security Update for Windows XP (KB975467)Security Update for Windows XP (KB975560)Security Update for Windows XP (KB975561)Security Update for Windows XP (KB975562)Security Update for Windows XP (KB975713)Security Update for Windows XP (KB977816)Security Update for Windows XP (KB977914)Security Update for Windows XP (KB978037)Security Update for Windows XP (KB978262)Security Update for Windows XP (KB978338)Security Update for Windows XP (KB978542)Security Update for Windows XP (KB978601)Security Update for Windows XP (KB978706)Security Update for Windows XP (KB979309)Security Update for Windows XP (KB979482)Security Update for Windows XP (KB979559)Security Update for Windows XP (KB979683)Security Update for Windows XP (KB979687)Security Update for Windows XP (KB980195)Security Update for Windows XP (KB980218)Security Update for Windows XP (KB980232)Security Update for Windows XP (KB980436)Security Update for Windows XP (KB981322)Security Update for Windows XP (KB981349)Security Update for Windows XP (KB981852)Security Update for Windows XP (KB981957)Security Update for Windows XP (KB981997)Security Update for Windows XP (KB982132)Security Update for Windows XP (KB982214)Security Update for Windows XP (KB982665)Segoe UISkype™ 5.5Symantec Endpoint ProtectionSynaptics Pointing Device DriverUpdate for 2007 Microsoft Office System (KB967642)Update for Microsoft .NET Framework 3.5 SP1 (KB963707)Update for Microsoft Office 2007 suites (KB2596620) 32-Bit EditionUpdate for Microsoft Office 2007 suites (KB2596660) 32-Bit EditionUpdate for Microsoft Office 2007 suites (KB2596848) 32-Bit EditionUpdate for Microsoft Office 2007 suites (KB2767849) 32-Bit EditionUpdate for Microsoft Office 2007 suites (KB2767916) 32-Bit EditionUpdate for Microsoft Office Outlook 2007 (KB2687404) 32-Bit EditionUpdate for Microsoft Office Outlook 2007 Junk Email Filter (KB2825641) 32-Bit EditionUpdate for Windows Internet Explorer 8 (KB976662)Update for Windows Internet Explorer 8 (KB980182)Update for Windows Internet Explorer 8 (KB980302)Update for Windows XP (KB2141007)Update for Windows XP (KB2345886)Update for Windows XP (KB2467659)Update for Windows XP (KB2541763)Update for Windows XP (KB2616676-v2)Update for Windows XP (KB2641690)Update for Windows XP (KB2661254-v2)Update for Windows XP (KB2718704)Update for Windows XP (KB2736233)Update for Windows XP (KB2749655)Update for Windows XP (KB2863058)Update for Windows XP (KB898461)Update for Windows XP (KB942763)Update for Windows XP (KB951978)Update for Windows XP (KB955759)Update for Windows XP (KB955839)Update for Windows XP (KB967715)Update for Windows XP (KB968389)Update for Windows XP (KB971029)Update for Windows XP (KB971737)Update for Windows XP (KB973687)Update for Windows XP (KB973815)Update for Windows XP (KB980182)Verizon Mobile Broadband DriversVerizon Wireless USB760 Firmware UpdatesVZAccess ManagerWebFldrs XPWindows Driver Package - Hewlett-Packard hp scanjet 3600 series (01/17/2007 8.1.0.77)Windows Genuine Advantage Notifications (KB905474)Windows Internet Explorer 8Windows Live EssentialsWindows Live Sign-in AssistantWindows Live ToolbarWindows Live Upload ToolWindows Media Format 11 runtimeWindows Media Player 11.==== Event Viewer Messages From Past Week ========.9/9/2013 9:11:02 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)9/9/2013 8:56:00 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)9/9/2013 5:56:37 AM, error: PlugPlayManager [12] - The device 'Realtek PCIe FE Family Controller' (PCI\VEN_10EC&DEV_8136&SUBSYS_3660103C&REV_02\4&192ac53f&0&00E0) disappeared from the system without first being prepared for removal.9/9/2013 4:38:46 PM, error: NETLOGON [5719] - No Domain Controller is available for domain JAC due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.9/9/2013 12:39:10 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde atapi IntelIde PCIIde Pcmcia ViaIde9/8/2013 9:42:37 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address F07BCB21F2F5. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.9/6/2013 1:40:47 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address F07BCB21F2F5. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.9/12/2013 10:36:11 AM, error: System Error [1003] - Error code 1000000a, parameter1 00461000, parameter2 0000001c, parameter3 00000000, parameter4 80616561.9/11/2013 5:32:26 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Schedule service.9/11/2013 5:31:56 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.9/11/2013 5:31:26 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service..==== End Of File ===========================
