computerconfusion

Hi gringo, i ran the scan and it found thirteen threats, the log is below. I did notice some things were within adware's quarantine, was I supposed to have done something with that? Thanks for your help! C:\AdwCleaner\Quarantine\C\Users\cswink\AppData\Local\Babylon\Setup\BExternal.dll.vir a variant of Win32/Toolbar.Babylon.F potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\cswink\AppData\Local\Babylon\Setup\IECookieLow.dll.vir a variant of Win32/Toolbar.Babylon.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\cswink\AppData\Local\Babylon\Setup\Setup.exe.vi

HI Gringo, thanks so much for sticking with me, I had to leave town for a day unexpectedly. I have since ran files and I apologize for not getting back to you sooner. I have been using computer normally since I returned home and have had no issues. I ran scans without error and they were fairly quick. MBAM reported no issues and as far as I can see things are running fine. Thanks for all your support, logs are attached below. Hijack log: Logfile of Trend Micro HijackThis v2.0.4Scan saved at 4:21:03 PM, on 9/10/2014Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v9.00

Also I've attempted to remove frostwire and all of its "extras" for almost two years now, I do not- nor have I in the past used these, a friend downloaded it and I have been trying to remove it since- until seeing this log I was unaware any parts still existed.

Hi Gringo, I was able to complete the log and i will paste it to this reply. I would greatly appreciate you helping me to understand if I have an unusual amount of unnecessary programs, or what I should get rid of. Thanks again! Update for Microsoft Office 2007 (KB2508958)Acrobat.comAdobe AIRAdobe Flash Player 14 ActiveXAdobe Reader X (10.1.10)Apple Application SupportApple Software UpdateCamera Assistant Software for GatewayCatalina Savings PrinterCompatibility Pack for the 2007 Office systemCyberLink Power2GoD3DX10Dell ToolbarFrostWire 5.3.2Gateway Recovery ManagementGearDrvsGoogle Chrome

Hi gringo, I was finally able to log onto the forum site without receiving error message, I attempted to email you from the reply post in my email but im unsure if you received it. I was getting a message that said "site has certificate errors that could mean hackers are trying to steal information" Im not sure what the issue was but when I attempted to log in this afternoon it appeared to have corrected itself. I will be completing requested tasks this evening and will post back. Thank you for your continued support.

Hi Gringo, When I opened the computer this morning from "sleep" mode it was just a black screen- ive had this happen in the past as if it froze in the sleep state- when I rebooted it said it had restarted to complete windows updates, I'm assuming it didn't reboot correctly causing the black screen other than that I've had no real issues other than some lag in browser while on heavily trafficked sites. Also I wondered, +there are two programs in my program panel which are related to coupons which my mom downloaded at some point, we've since discussed appropriate sites and have an understand

Hi Gringo, I've been having very few issues, I did have one instance of a minor freeze of the chrome browser and then I was prompted by task manager to end task. I was able to reopen the browser and it recovered pages; I was able to surf normally at that point. I haven't had any other issues and scans seem to be running in good time and did not reboot during scan process. I did wonder should I turn my security defender and firewall back on at this point? The log is attached below. Thanks for all the support, thus far. ComboFix.txt

Hi Gringo, System seems to be running fine, as to say- there have been no blue screens since yesterday.. and it booted a little faster than normal; however, typically I receive the blue screen when the computer is in use for longer periods or during actions like defrag or deep scan. Here are the logs from the above actions. JRT.txt AdwCleanerS1.txt

Hi Gringo, I ran the Frst scan, as far as I can tell It only produced one log which was the frst,txt but not the attachment, Just as the scan finished the computer blue screened however, so I'm not sure if that interfered. Here is the log it produced FRST.txt

Thank you

Hi gringo, thanks for the reply I'm away from home until the 17th at which time i would greatly appreciate your help. This has been an intermit issue, from what i gather,.is likely related to a driver? At any rate, i would be so thankful to be able to have you look at it when i get home. Thanks!

Hi all, I've been using Malware bytes as my primary source of anti-malware/ anti-virus other than Windows security essentials for several years. My initial problems started when I was attempting to update Malware bytes since I hadn't scanned in a few weeks. Upon initial attempt malware bytes froze and closed itself, I attempted to update multiple times to no avail. At this point I attempted to run the MBAM chameleon as I had been instructed in the past when I had a potential rootkit virus that wouldn't allow me to open MBAM at all. A great guy from this forum helped me through all those issu

Thanks so much! I am currently running the initial scans I appreciate your help in getting me along through this process.

I see, thanks for clearing that up, originally, i was confused as to where to post my topic so upon reading from another users accounts of malwarebytes update problems "If others need help, open new topic in this forum following post of diagnostic logs". Sorry for my ignorance, Do I repost my original draft to the section you hyperlinked above^?

Hi all, I've been using Malware bytes as my primary source of anti-malware/ anti-virus other than Windows security essentials for several years. My initial problems started when I was attempting to update Malware bytes since I hadn't scanned in a few weeks. Upon initial attempt malware bytes froze and closed itself, I attempted to update multiple times to no avail. At this point I attempted to run the MBAM chameleon as I had been instructed in the past when I had a potential rootkit virus that wouldn't allow me to open MBAM at all. A great guy from this forum helped me through all those issue