computerconfusion

Hi gringo, i ran the scan and it found thirteen threats, the log is below. I did notice some things were within adware's quarantine, was I supposed to have done something with that? Thanks for your help! C:\AdwCleaner\Quarantine\C\Users\cswink\AppData\Local\Babylon\Setup\BExternal.dll.vir a variant of Win32/Toolbar.Babylon.F potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\cswink\AppData\Local\Babylon\Setup\IECookieLow.dll.vir a variant of Win32/Toolbar.Babylon.E potentially unwanted application C:\AdwCleaner\Quarantine\C\Users\cswink\AppData\Local\Babylon\Setup\Setup.exe.vir a variant of Win32/Toolbar.Babylon.H potentially unwanted application C:\AdwCleaner\Quarantine\C\Windows\System32\roboot64.exe.vir a variant of Win64/Systweak.A potentially unwanted application C:\Program Files (x86)\IObit\Advanced SystemCare 5\asc6_setup_v5tov6-0306.exe a variant of Win32/Toolbar.Widgi.B potentially unwanted application C:\Program Files (x86)\IObit\Advanced SystemCare 6\Toolbar\iobitappsToolbar-stub-1.exe a variant of Win32/Toolbar.Widgi.B potentially unwanted application C:\Program Files (x86)\IObit\Smart Defrag 2\smart-defrag-3-free.exe Win32/Toolbar.Widgi.E potentially unwanted application C:\Users\cswink\Desktop\ccsetup417.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application C:\Users\cswink\Downloads\ccsetup414.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application C:\Users\cswink\Downloads\ccsetup415.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application D:\Users\cswink\AppData\Local\Babylon\Setup\BExternal.dll a variant of Win32/Toolbar.Babylon.F potentially unwanted application D:\Users\cswink\AppData\Local\Babylon\Setup\IECookieLow.dll a variant of Win32/Toolbar.Babylon.E potentially unwanted application D:\Users\cswink\AppData\Local\Babylon\Setup\Setup.exe a variant of Win32/Toolbar.Babylon.H potentially unwanted application

HI Gringo, thanks so much for sticking with me, I had to leave town for a day unexpectedly. I have since ran files and I apologize for not getting back to you sooner. I have been using computer normally since I returned home and have had no issues. I ran scans without error and they were fairly quick. MBAM reported no issues and as far as I can see things are running fine. Thanks for all your support, logs are attached below. Hijack log: Logfile of Trend Micro HijackThis v2.0.4Scan saved at 4:21:03 PM, on 9/10/2014Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v9.00 (9.00.8112.16563)Boot mode: Normal Running processes:C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\Internet Explorer\IELowutil.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\cswink\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=2&o=vp64&d=1008&m=m-7315uR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllO4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLLO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cabO16 - DPF: {20722C4E-9050-45C8-8D1A-816C4A06AD90} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activex/v3_0_0_6/PhotoCenter_ActiveX_Control.cabO16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cabO16 - DPF: {74F4F118-91E6-4AFC-B8D2-04066781F239} (EZTwainX by Dosadi) - https://www.member-data.com/rdc/EZTwainX.cabO16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cabO16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cabO16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - http://lads.myspace.com/upload/MySpaceUploader2.cabO16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocxO16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} - http://imikimi.com/download/imikimi_plugin_0.5.1.cabO16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - http://24.172.47.190/activex/AMC.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dllO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Coupon Printer Service (CouponPrinterService) - Coupons.com Inc. - C:\Program Files (x86)\Coupons\CouponPrinterService.exeO23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)O23 - Service: dlecCATSCustConnectService - Unknown owner - C:\Windows\system32\spool\DRIVERS\x64\3\\dlecserv.exeO23 - Service: dlec_device - - C:\Windows\system32\dleccoms.exeO23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: Netlogon - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files (x86)\O2Micro Flash Memory Card Driver\o2flash.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: Interactive Services Detection (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing) --End of file - 8052 bytes MBAM LOG:Malwarebytes Anti-Malwarewww.malwarebytes.org Scan Date: 9/10/2014Scan Time: 3:58:14 PMLogfile: mbam newscan.txtAdministrator: Yes Version: 2.00.2.1012Malware Database: v2014.09.10.09Rootkit Database: v2014.09.10.02License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: Disabled OS: Windows Vista Service Pack 2CPU: x64File System: NTFSUser: cswink Scan Type: Threat ScanResult: CompletedObjects Scanned: 322509Time Elapsed: 17 min, 55 sec Memory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: Enabled Processes: 0(No malicious items detected) Modules: 0(No malicious items detected) Registry Keys: 0(No malicious items detected) Registry Values: 0(No malicious items detected) Registry Data: 0(No malicious items detected) Folders: 0(No malicious items detected) Files: 0(No malicious items detected) Physical Sectors: 0(No malicious items detected) (end)

Also I've attempted to remove frostwire and all of its "extras" for almost two years now, I do not- nor have I in the past used these, a friend downloaded it and I have been trying to remove it since- until seeing this log I was unaware any parts still existed.

Hi Gringo, I was able to complete the log and i will paste it to this reply. I would greatly appreciate you helping me to understand if I have an unusual amount of unnecessary programs, or what I should get rid of. Thanks again! Update for Microsoft Office 2007 (KB2508958)Acrobat.comAdobe AIRAdobe Flash Player 14 ActiveXAdobe Reader X (10.1.10)Apple Application SupportApple Software UpdateCamera Assistant Software for GatewayCatalina Savings PrinterCompatibility Pack for the 2007 Office systemCyberLink Power2GoD3DX10Dell ToolbarFrostWire 5.3.2Gateway Recovery ManagementGearDrvsGoogle ChromeGoogle Toolbar for Internet ExplorerGoogle Update HelperHotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)HP Deskjet 3050 J610 series HelpHP Photo CreationsHP UpdateJava 7 Update 60Java Auto UpdaterMalwarebytes Anti-Malware version 2.0.2.1012Microsoft Money EssentialsMicrosoft Money Shared LibrariesMicrosoft Office 2007 Service Pack 3 (SP3)Microsoft Office Access 2007Microsoft Office Access MUI (English) 2007Microsoft Office Access Setup Metadata MUI (English) 2007Microsoft Office Excel MUI (English) 2007Microsoft Office File Validation Add-InMicrosoft Office InfoPath MUI (English) 2007Microsoft Office Outlook MUI (English) 2007Microsoft Office PowerPoint MUI (English) 2007Microsoft Office PowerPoint Viewer 2007 (English)Microsoft Office Professional Plus 2007Microsoft Office Proof (English) 2007Microsoft Office Proof (French) 2007Microsoft Office Proof (Spanish) 2007Microsoft Office Proofing (English) 2007Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)Microsoft Office Publisher MUI (English) 2007Microsoft Office Shared MUI (English) 2007Microsoft Office Shared Setup Metadata MUI (English) 2007Microsoft Office Standard 2007Microsoft Office Suite Activation AssistantMicrosoft Office Word MUI (English) 2007Microsoft SilverlightMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft WorksMozilla Firefox 23.0.1 (x86 en-US)Mozilla Maintenance ServiceMSVCRTQuickTimeRevo Uninstaller 1.95Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit EditionSecurity Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit EditionSecurity Update for Microsoft Office 2007 suites (KB2597969) 32-Bit EditionSecurity Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2878233) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2880513) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit EditionSecurity Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit EditionSecurity Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2880515) 32-Bit Edition Segoe UISmart Defrag 2Spelling Dictionaries Support For Adobe Reader 9Update for 2007 Microsoft Office System (KB967642)Update for Microsoft .NET Framework 3.5 SP1 (KB963707)Update for Microsoft Office 2007 Help for Common Features (KB963673)Update for Microsoft Office 2007 suites (KB2596620) 32-Bit EditionUpdate for Microsoft Office 2007 suites (KB2767849) 32-Bit EditionUpdate for Microsoft Office 2007 suites (KB2767916) 32-Bit EditionUpdate for Microsoft Office Access 2007 Help (KB963663)Update for Microsoft Office Excel 2007 Help (KB963678)Update for Microsoft Office Infopath 2007 Help (KB963662)Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit EditionUpdate for Microsoft Office Outlook 2007 (KB2863811) 32-Bit EditionUpdate for Microsoft Office Outlook 2007 Help (KB963677)Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit EditionUpdate for Microsoft Office Powerpoint 2007 Help (KB963669)Update for Microsoft Office Publisher 2007 Help (KB963667)Update for Microsoft Office Script Editor Help (KB963671)Update for Microsoft Office Word 2007 Help (KB963665)Visual C++ 8.0 Runtime Setup Package (x64)Visual Studio 2008 x64 RedistributablesWiley CulinarE-CompanionWindows Live Communications PlatformWindows Live EssentialsWindows Live InstallerWindows Live Movie MakerWindows Live Photo CommonWindows Live Photo GalleryWindows Live PIMT PlatformWindows Live SOXEWindows Live SOXE DefinitionsWindows Live UX PlatformWindows Live UX Platform Language PackWindows Media Player Firefox Plugin

Hi gringo, I was finally able to log onto the forum site without receiving error message, I attempted to email you from the reply post in my email but im unsure if you received it. I was getting a message that said "site has certificate errors that could mean hackers are trying to steal information" Im not sure what the issue was but when I attempted to log in this afternoon it appeared to have corrected itself. I will be completing requested tasks this evening and will post back. Thank you for your continued support.

Hi Gringo, When I opened the computer this morning from "sleep" mode it was just a black screen- ive had this happen in the past as if it froze in the sleep state- when I rebooted it said it had restarted to complete windows updates, I'm assuming it didn't reboot correctly causing the black screen other than that I've had no real issues other than some lag in browser while on heavily trafficked sites. Also I wondered, +there are two programs in my program panel which are related to coupons which my mom downloaded at some point, we've since discussed appropriate sites and have an understanding- however I can't seem to remove these programs by means of uninstall one says the path to uninstall cannot be recognized, the other gives no option to "change, move or uninstall" like programs usually do. +Should windows defender be working or is Windows security essentials the "new" windows defender? + is malwarebytes an appropriate anti-virus by itself or should I be using something in addition? +should I resume windows defender and my firewall at this point? The CFscript seemed to run fine in combo fix and I've had no other issues. Log is attached. Thanks again for all your help! log.txt

Hi Gringo, I've been having very few issues, I did have one instance of a minor freeze of the chrome browser and then I was prompted by task manager to end task. I was able to reopen the browser and it recovered pages; I was able to surf normally at that point. I haven't had any other issues and scans seem to be running in good time and did not reboot during scan process. I did wonder should I turn my security defender and firewall back on at this point? The log is attached below. Thanks for all the support, thus far. ComboFix.txt

Hi Gringo, System seems to be running fine, as to say- there have been no blue screens since yesterday.. and it booted a little faster than normal; however, typically I receive the blue screen when the computer is in use for longer periods or during actions like defrag or deep scan. Here are the logs from the above actions. JRT.txt AdwCleanerS1.txt

Hi Gringo, I ran the Frst scan, as far as I can tell It only produced one log which was the frst,txt but not the attachment, Just as the scan finished the computer blue screened however, so I'm not sure if that interfered. Here is the log it produced FRST.txt

Thank you

Hi gringo, thanks for the reply I'm away from home until the 17th at which time i would greatly appreciate your help. This has been an intermit issue, from what i gather,.is likely related to a driver? At any rate, i would be so thankful to be able to have you look at it when i get home. Thanks!

Hi all, I've been using Malware bytes as my primary source of anti-malware/ anti-virus other than Windows security essentials for several years. My initial problems started when I was attempting to update Malware bytes since I hadn't scanned in a few weeks. Upon initial attempt malware bytes froze and closed itself, I attempted to update multiple times to no avail. At this point I attempted to run the MBAM chameleon as I had been instructed in the past when I had a potential rootkit virus that wouldn't allow me to open MBAM at all. A great guy from this forum helped me through all those issues about a year ago, and the system has been running fine since then, up until about two weeks ago. Originally the issue appeared to me that it may have been a space issue on my hard disk causing lag and slow boot time, however then when MBAM would not update I ran the chameleon which did allow the program to take over- open and update; however, now I'm receiving blue screen crashes about once a day. Only happened once while I was attempting to navigate the system. The computer seems to operate "okay" as far as simple docs, surfing the web and other simple tasks without any real issues or lag, the main times there appears to be issues is when the computer is left open to run a deep scan, say overnight. Each morning the computer is frozen in a sleep state, having to shutdown by power button, then try to reopen normally in order to find the issue. Mini dump logs have been located but I was unable to open them(?) for whatever reason. I don't know a whole lot about IT but through the help of this website and forum and my little understanding I have been able to "service" my system for the most part in the past. At this point I feel sort of lost as to what to do but was hoping, in reading some other posts that maybe my issue lies in the malwarebytes updated version. I understand the great effort you all take to insure proper explanations and debugging operations. I would be most greatful to receive some one on one help, in hopes to get my system back in shape. From the information I read, I was unable to understand which three scans and logs I needed to upload initially. Thanks in advance for all the moderators hard work on this site and forum!! FRST.txt Addition.txt

Thanks so much! I am currently running the initial scans I appreciate your help in getting me along through this process.

I see, thanks for clearing that up, originally, i was confused as to where to post my topic so upon reading from another users accounts of malwarebytes update problems "If others need help, open new topic in this forum following post of diagnostic logs". Sorry for my ignorance, Do I repost my original draft to the section you hyperlinked above^?

Hi all, I've been using Malware bytes as my primary source of anti-malware/ anti-virus other than Windows security essentials for several years. My initial problems started when I was attempting to update Malware bytes since I hadn't scanned in a few weeks. Upon initial attempt malware bytes froze and closed itself, I attempted to update multiple times to no avail. At this point I attempted to run the MBAM chameleon as I had been instructed in the past when I had a potential rootkit virus that wouldn't allow me to open MBAM at all. A great guy from this forum helped me through all those issues about a year ago, and the system has been running fine since then, up until about two weeks ago. Originally the issue appeared to me that it may have been a space issue on my hard disk causing lag and slow boot time, however then when MBAM would not update I ran the chameleon which did allow the program to take over- open and update; however, now I'm receiving blue screen crashes about once a day. Only happened once while I was attempting to navigate the system. The computer seems to operate "okay" as far as simple docs, surfing the web and other simple tasks without any real issues or lag, the main times there appears to be issues is when the computer is left open to run a deep scan, say overnight. Each morning the computer is frozen in a sleep state, having to shutdown by power button, then try to reopen normally in order to find the issue. Mini dump logs have been located but I was unable to open them(?) for whatever reason. I don't know a whole lot about IT but through the help of this website and forum and my little understanding I have been able to "service" my system for the most part in the past. At this point I feel sort of lost as to what to do but was hoping, in reading some other posts that maybe my issue lies in the malwarebytes updated version. I understand the great effort you all take to insure proper explanations and debugging operations. I would be most greatful to receive some one on one help, in hopes to get my system back in shape. From the information I read, I was unable to understand which three scans and logs I needed to upload initially. Thanks in advance for all the moderators hard work on this site and forum!!