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Kingjacob101

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Everything posted by Kingjacob101

  1. Windows updates are still not installing and I am still getting errors when trying to install Itunes.
  2. AdwCleaner scan: # AdwCleaner v3.003 - Report created 12/09/2013 at 16:30:53# Updated 07/09/2013 by Xplode# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)# Username : Jacob - KING_JACOB# Running from : C:\Users\Jacob\Desktop\AdwCleaner (1).exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\Users\Jacob\AppData\Local\PackageAware ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} ***** [ Browsers ] ***** -\\ Internet Explorer v9.0.8112.16476 -\\ Google Chrome v29.0.1547.66 [ File : C:\Users\Jacob\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [1749 octets] - [12/09/2013 16:29:09]AdwCleaner[s0].txt - [1680 octets] - [12/09/2013 16:30:53] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1740 octets] ##########
  3. For some reason the AdwCleaner wouldn't let me select clean and would only let me select scan or uninstall so If you could tell me how to enable the clean that would be great. Also I posted a screenshot of what It looked like for me in case you would need it. Here are the other 2 scan logs tho: JRT: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Junkware Removal Tool (JRT) by ThisisuVersion: 5.5.9 (09.07.2013:1)OS: Windows 7 Home Premium x64Ran by Jacob on Mon 09/09/2013 at 16:47:33.02~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96} ~~~ Files ~~~ Folders Successfully deleted: [Folder] "C:\ProgramData\pc1data"Successfully deleted: [Folder] "C:\Program Files (x86)\Common Files\wondershare" ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Scan was completed on Mon 09/09/2013 at 16:52:03.09End of JRT log~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Anti-Malware quick scan: Malwarebytes Anti-Malware (PRO) 1.75.0.1300www.malwarebytes.org Database version: v2013.09.09.08 Windows 7 Service Pack 1 x64 NTFSInternet Explorer 9.0.8112.16421Jacob :: KING_JACOB [administrator] Protection: Enabled 9/9/2013 4:58:44 PMmbam-log-2013-09-09 (16-58-44).txt Scan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 240384Time elapsed: 2 minute(s), 58 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end)
  4. I also forgot to mention I purposely disabled my anti-virus programs for this scan and disconnected from the internet as well.
  5. DDS file: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.21.2Run by Jacob at 13:38:46 on 2013-09-06Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8174.6197 [GMT -4:00].AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exeC:\Windows\system32\svchost.exe -k RPCSSc:\Program Files\Microsoft Security Client\MsMpEng.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k NetworkServiceC:\Program Files\NVIDIA Corporation\Display\nvxdsync.exeC:\Windows\system32\nvvsvc.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeC:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exeC:\Windows\SysWOW64\PnkBstrA.exeC:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exeC:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exeC:\Windows\system32\svchost.exe -k imgsvcc:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Windows\system32\taskhost.exec:\Program Files\Microsoft Security Client\NisSrv.exeC:\Windows\System32\rundll32.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\SearchIndexer.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationc:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exeC:\Program Files\Realtek\Audio\HDA\RAVCpl64.exeC:\Program Files\Microsoft Security Client\msseces.exeC:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exeC:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeC:\Windows\system32\taskeng.exeC:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exeC:\Program Files (x86)\Real\RealPlayer\Update\realsched.exeC:\Program Files\NVIDIA Corporation\Display\nvtray.exeC:\Windows\servicing\TrustedInstaller.exeC:\Windows\System32\svchost.exe -k swprvC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.mWinlogon: Userinit = userinit.exe,BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dllBHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllBHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllBHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllBHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllBHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllTB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllTB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dlluRun: [steam] "C:\Program Files (x86)\Steam\steam.exe" -silentuRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrunuRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"mRun: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exemRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osbootStartupFolder: C:\Users\Jacob\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\GAMEST~1.LNK - C:\Program Files (x86)\GameStop App\Now\GameStopNow.exemPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllTCP: NameServer = 209.18.47.61 209.18.47.62TCP: Interfaces\{A466D248-BFDE-4B6C-B439-E245F8343B32} : DHCPNameServer = 209.18.47.61 209.18.47.62Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dllAppInit_DLLs= C:\PROGRA~2\NVIDIA~1\NVSTRE~1\rxinput.dllSSODL: WebCheck - <orphaned>mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.66\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chromex64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dllx64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllx64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dllx64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dllx64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -sx64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkeyx64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dllx64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dllx64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>x64-SSODL: WebCheck - <orphaned>.============= SERVICES / DRIVERS ===============.R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-2 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-12 701512]R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 130008]R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-7-30 14984480]R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-4-16 39056]R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-8-14 3291008]R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-5-12 413472]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-2-2 25928]R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2013-7-30 39712]R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-1-26 539240]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-3-2 1255736].=============== Created Last 30 ================.2013-09-05 23:52:34 965008 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FD045640-F549-4B82-B4E2-FD756C7FFCB2}\gapaengine.dll2013-09-05 23:52:15 9515512 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{49698047-0B82-40D9-BE8E-39718175A97D}\mpengine.dll2013-09-04 20:04:38 9515512 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll2013-08-25 05:19:55 -------- d-----w- C:\Program Files\GIMP 22013-08-21 20:20:34 -------- d-----w- C:\Program Files (x86)\GeoGebra 4.22013-08-21 00:09:09 17139080 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe2013-08-15 06:54:18 -------- d-----w- C:\Users\Jacob\AppData\Roaming\Mp3tag2013-08-15 06:54:02 -------- d-----w- C:\Program Files (x86)\Mp3tag2013-08-15 06:46:21 737072 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll2013-08-15 06:46:08 2876528 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll2013-08-15 06:45:58 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll2013-08-15 06:45:50 539984 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll2013-08-15 06:38:48 -------- d-----w- C:\Program Files (x86)\Lame For Audacity2013-08-15 04:39:37 -------- d-----w- C:\Program Files (x86)\Audacity2013-08-14 04:49:03 -------- d-----w- C:\Windows\System32\MRT2013-08-09 02:39:48 -------- d-----w- C:\Users\Jacob\AppData\Local\webkit2013-08-09 02:24:15 -------- d-----w- C:\Users\Jacob\.thumbnails2013-08-09 00:19:53 -------- d-----w- C:\Users\Jacob\.gimp-2.82013-08-09 00:19:52 -------- d-----w- C:\Users\Jacob\AppData\Local\gegl-0.2.==================== Find3M ====================.2013-08-21 00:09:19 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2013-08-21 00:09:19 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe2013-06-28 18:47:24 91424 ----a-w- C:\Windows\SysWow64\devcon.exe2013-06-19 23:09:28 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll2013-06-19 23:09:28 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll2013-06-18 23:13:30 291128 ----a-w- C:\Windows\SysWow64\PnkBstrB.xtr2013-06-18 23:13:30 291128 ----a-w- C:\Windows\SysWow64\PnkBstrB.exe2013-06-18 23:12:13 281872 ----a-w- C:\Windows\SysWow64\PnkBstrB.ex02013-06-18 23:11:51 76888 ----a-w- C:\Windows\SysWow64\PnkBstrA.exe.============= FINISH: 13:39:22.52 =============== attach file: .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1Install Date: 1/11/2013 10:11:30 AMSystem Uptime: 9/6/2013 1:27:14 PM (0 hours ago).Motherboard: ASUSTeK Computer INC. | | M5A78L-M LX PLUSProcessor: AMD FX-4100 Quad-Core Processor | AM3R2 | 3600/200mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 233 GiB total, 86.203 GiB free.D: is CDROM ().==== Disabled Device Manager Items =============.==== System Restore Points ===================.RP178: 8/29/2013 3:00:11 AM - Windows UpdateRP179: 8/29/2013 11:05:57 PM - Windows UpdateRP180: 8/31/2013 3:00:11 AM - Windows UpdateRP181: 8/31/2013 3:29:05 AM - Windows UpdateRP182: 9/1/2013 2:00:00 AM - Windows UpdateRP183: 9/2/2013 2:30:18 AM - Windows UpdateRP184: 9/2/2013 10:39:25 PM - Windows UpdateRP185: 9/3/2013 10:37:07 PM - Windows UpdateRP186: 9/4/2013 9:17:06 PM - Windows UpdateRP187: 9/5/2013 11:09:56 PM - Windows Update.==== Installed Programs ======================.Adobe Flash Player 11 ActiveXApple Software UpdateArma 2Arma 2: British Armed ForcesARMA 2: British Armed Forces - Data cache removalArma 2: DayZ ModArma 2: Operation ArrowheadArma 2: Private Military CompanyARMA 2: Private Military Company - Data cache removalArma 3 AlphaArma X: Anniversary EditionArma: Cold War AssaultArma: Gold EditionATI Catalyst Install ManagerAudacity 2.0.3Batman: Arkham City™BattlEye for OA UninstallBattlEye UninstallBonjourCall of Duty 4: Modern WarfareCheat Engine 6.2Dual-Core OptimizerEPU-4 EngineEVGA Precision X 3.0.3GameStop AppGarry's ModGeoGebra 4.2GIMP 2.8.6Google ChromeGoogle Toolbar for Internet ExplorerGoogle Update HelperJava 7 Update 21Java 7 Update 21 (64-bit)Java Auto UpdaterJava SE Development Kit 7 Update 21 (64-bit)LAME v3.99.3 (for Windows)Malwarebytes Anti-Malware version 1.75.0.1300Microsoft .NET Framework 4 Client ProfileMicrosoft .NET Framework 4 ExtendedMicrosoft Games for Windows - LIVE RedistributableMicrosoft Games for Windows MarketplaceMicrosoft Security ClientMicrosoft Security EssentialsMicrosoft SilverlightMicrosoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219Microsoft XNA Framework Redistributable 4.0Mp3tag v2.57NVIDIA 3D Vision Controller Driver 320.18NVIDIA 3D Vision Driver 320.18NVIDIA Control Panel 320.18NVIDIA GeForce Experience 1.6NVIDIA Graphics Driver 320.18NVIDIA HD Audio Driver 1.3.24.2NVIDIA Install ApplicationNVIDIA PhysXNVIDIA PhysX System Software 9.12.1031NVIDIA Stereoscopic 3D DriverNVIDIA Update 7.2.17NVIDIA Update ComponentsNVIDIA Virtual Audio 1.2.1PortalPortal 2PunkBuster ServicesRealDownloaderRealNetworks - Microsoft Visual C++ 2008 RuntimeRealNetworks - Microsoft Visual C++ 2010 RuntimeRealPlayerRealtek Ethernet Controller DriverRealtek High Definition Audio DriverRealUpgrade 1.1RecuvaSecurity Update for Microsoft .NET Framework 4 Client Profile (KB2604121)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)Security Update for Microsoft .NET Framework 4 Extended (KB2487367)Security Update for Microsoft .NET Framework 4 Extended (KB2656351)Security Update for Microsoft .NET Framework 4 Extended (KB2736428)Security Update for Microsoft .NET Framework 4 Extended (KB2742595)SHIELD StreamingSkype Click to CallSkype™ 6.3SteamTerrariaThe Elder Scrolls V: SkyrimThe War ZUberStrike HD version 4.3.10Unity Web PlayerUpdate for Microsoft .NET Framework 4 Client Profile (KB2468871)Update for Microsoft .NET Framework 4 Client Profile (KB2533523)Update for Microsoft .NET Framework 4 Client Profile (KB2600217)Update for Microsoft .NET Framework 4 Client Profile (KB2836939)Update for Microsoft .NET Framework 4 Extended (KB2468871)Update for Microsoft .NET Framework 4 Extended (KB2533523)Update for Microsoft .NET Framework 4 Extended (KB2600217)Update for Microsoft .NET Framework 4 Extended (KB2836939)Windows Live ID Sign-in AssistantWinRAR 4.20 (64-bit)Wondershare Dr.Fone for iOS(Build 3.0.0.88).==== Event Viewer Messages From Past Week ========.9/5/2013 7:57:44 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.9/5/2013 6:44:32 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Security Essentials - 4.3.215.0 (KB2855265).9/5/2013 4:04:46 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.157.1127.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 9/5/2013 4:04:46 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.157.1127.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 9/5/2013 4:04:46 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.157.1127.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9800.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 9/5/2013 11:11:40 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.9/5/2013 11:10:52 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007007e: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2862772).9/5/2013 11:10:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007007e: Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2820197).8/30/2013 1:18:23 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.8/30/2013 1:18:23 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion..==== End Of File ===========================
  6. A couple days ago I was trying to install iTunes and I kept getting errors like:"An error occurred during the installation of assembly 'microsoft.vc80.CRT', Public Key Token="1fc8b3b9a1e18e3b", Type="Win32", Version="8.0.50727.6195" HRESULT: 0x8007007E" and errors like "service apple mobile device failed to start. Please verify that you have sufficient privileges to start system services." I then checked my windows update in control panel and saw that I have been having problems updating my system ever since February of 2013. I then ran a full anti-malware scan and it said that I had 8 cases of PUP.optional.OpenCandy and said to delete them so I did. I then ran a quick scan with Microsoft security essentials after I ran the anti malware scan but It found nothing. So my question is how do I fix this so that I can download iTunes, not have this problem with downloading any other programs and remove this virus/malware if I have any? Thanks and sorry I wrote kinda long. P.S I saw someone else who wrote a similar thread about this but at the button of the page I saw an admin post: "Other members who need assistance please start your own topic in a new thread." so that is why I am posting a new thread.
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