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germaine580

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Everything posted by germaine580

  1. Hi, I am unable to get JRT working. I think it is fine since I can get my IE working. Thanks so much! You can close this thread. Yours sincerely, Germy
  2. Hi, Thanks so much. I am able to use my IE now. Anyway, I just post the logs for OTL and ESET, thinking maybe there are still any more malwares. Yours sincerely, Germy OTL.Txt Extras.Txt log.txt
  3. Hi, Thanks for your help so far. However, I do not know if it is the compatibility problem for the Junkware Removal tool, I am unable to get it working. It hanged no matter how many times i pressed any key to continue as stated at the program start. I do not know if I should skip this step and continue with the rest of the steps. Hence, I post here first with the log of first step : AdwCleaner. Thanks. Hear from you soon. Yours sincerely, Germy AdwCleanerR2.txt
  4. Hi D-Fred-Brown, Thanks for your really prompt reply. I tried following your steps until the end of step 3 by running the combofix. Initially, the google chrome can still be used, hence I am able to read your email. However, after this step 3, both the google chrome as well as the internet explorer cannot be used with the error message of DNS Server not responding. Hence, I added in a step myself by restoring the system till an earlier date. As such, I am still able to use the google chrome here to message you but the internet explorer still cannot be used. Anyway, after system restore, I use step 4 ( Security Check ) to see if you can pick out any errors from the log and hence help me with restoring the internet explorer, my original aim. Thanks. Below are all the attachments. Hope to hear from you really soon. Yours sincerely, Germaine TDSSKiller.2.8.18.0_07.08.2013_13.35.34_log.txt mbar-log-2013-08-07 (13-43-33).txt mbar-log-2013-08-07 (14-19-24).txt ComboFix.txt checkup.txt
  5. Hi, I am having some problem trying to open my IE after using Malwarebytes 1.75.0.1300. My Laptop model is Toshiba - 64 bit with windows 7 Professional ( Service Pack 1). Below are my DDS.txt and Attach.txt. Please help. Thanks in advance! Regards, Germy dds.txt attach.txt
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