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redline

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Everything posted by redline

  1. Yes, I am still with you. So far so good. But it usually starts out that way, then it starts crashing or hanging again. I am hoping this time it is finally fixed.
  2. It seems to be okay for now. But will know more after a few days of use. Whenever I restore to previous (earlier) settings, it behaves normally, but after a day or two, it starts crashing again. So, was the problem with Vuze? We didn't really do anything differently but remove Vuze. Removing AVG, I had done that previously and it didn't correct the issue.
  3. Log files... Junkware Removal Tool log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 5.3.2 (08.03.2013:1) OS: Windows 7 Home Premium x64 Ran by User on 04/08/2013 at 11:43:23.83 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT2504091 Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670} ~~~ Files Successfully deleted: [File] C:\eula.1028.txt Successfully deleted: [File] C:\eula.1031.txt Successfully deleted: [File] C:\eula.1033.txt Successfully deleted: [File] C:\eula.1036.txt Successfully deleted: [File] C:\eula.1040.txt Successfully deleted: [File] C:\eula.1041.txt Successfully deleted: [File] C:\eula.1042.txt Successfully deleted: [File] C:\eula.2052.txt Successfully deleted: [File] C:\install.res.1028.dll Successfully deleted: [File] C:\install.res.1031.dll Successfully deleted: [File] C:\install.res.1033.dll Successfully deleted: [File] C:\install.res.1036.dll Successfully deleted: [File] C:\install.res.1040.dll Successfully deleted: [File] C:\install.res.1041.dll Successfully deleted: [File] C:\install.res.1042.dll Successfully deleted: [File] C:\install.res.2052.dll Successfully deleted: [File] C:\install.res.3082.dll ~~~ Folders Successfully deleted: [Folder] "C:\ProgramData\partner" Successfully deleted: [Folder] "C:\Users\User\AppData\Roaming\pccustubinstaller" Successfully deleted: [Folder] "C:\Users\User\appdata\local\conduit" Successfully deleted: [Folder] "C:\Users\User\appdata\locallow\conduit" Successfully deleted: [Folder] "C:\Program Files (x86)\conduit" Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8AAE054A-5E19-44A0-91DF-AEE6C00B51D3} Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E5319653-78CB-4EE2-BA06-C51EC83E99B4} ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 04/08/2013 at 11:52:23.13 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ AdwCleaner log # AdwCleaner v2.306 - Logfile created 08/04/2013 at 11:57:41 # Updated 19/07/2013 by Xplode # Operating system : Windows 7 Home Premium (64 bits) # User : User - ACER-ASPIRE # Boot Mode : Normal # Running from : C:\Users\User\Downloads\AdwCleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** ***** [Registry] ***** Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BA14329E-9550-4989-B3F2-9732E92D17CC}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}] Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16476 [OK] Registry is clean. -\\ Mozilla Firefox v22.0 (en-US) -\\ Google Chrome v28.0.1500.95 ************************* AdwCleaner[s1].txt - [1806 octets] - [04/08/2013 11:57:41] ########## EOF - C:\AdwCleaner[s1].txt - [1866 octets] ########## Malwarebytes' Anti-Malware log Malwarebytes Anti-Malware (Trial) 1.75.0.1300 www.malwarebytes.org Database version: v2013.08.04.04 Windows 7 x64 NTFS Internet Explorer 9.0.8112.16421 User :: ACER-ASPIRE [administrator] Protection: Enabled 04/08/2013 12:02:47 PM mbam-log-2013-08-04 (12-02-47).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 222966 Time elapsed: 6 minute(s), 56 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) DDS.txt DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16476 Run by User at 12:14:04 on 2013-08-04 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.3764.1853 [GMT -7:00] . AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton 360 Premier Edition *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\system32\atiesrxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe C:\Windows\system32\atieclxx.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\Bluetooth Suite\adminservice.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\Launch Manager\dsiwmis.exe C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Acer\Registration\GregHSRW.exe C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Windows\PLFSetI.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Google\Drive\googledrivesync.exe C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe C:\Program Files (x86)\Launch Manager\LManager.exe C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe C:\Program Files (x86)\Launch Manager\LMworker.exe C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Google\Drive\googledrivesync.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Acer\Acer Updater\UpdaterService.exe C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\Windows\system32\svchost.exe -k HPService C:\Program Files (x86)\Browny02\BrYNSvc.exe C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Acer\Acer PowerSmart Manager\ePowerEvent.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . mWinlogon: Userinit = userinit.exe BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dll BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ips\ipsbho.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" uRun: [iSUSPM Startup] c:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup uRun: [cdloader] "C:\Users\User\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe" mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6" mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe" mRun: [iSUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe mRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WIRELE~1.LNK - C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000 IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105 IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . TCP: NameServer = 192.168.0.1 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : DHCPNameServer = 192.168.0.1 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : DHCPNameServer = 8.8.8.8 209.53.200.2 209.53.200.3 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : DHCPNameServer = 172.16.42.1 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : DHCPNameServer = 192.168.1.5 192.168.4.142 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : DHCPNameServer = 8.8.8.8 8.8.4.4 192.168.1.254 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : DHCPNameServer = 192.168.1.254 75.153.176.9 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : NameServer = 208.122.23.22,208.122.23.23 TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : DHCPNameServer = 10.0.1.1 TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82} : DHCPNameServer = 192.168.0.1 TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82}\F416B6E6564714 : DHCPNameServer = 10.0.1.1 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe" x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe" x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTrayLauncher.exe x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\ws2agui6.default\ FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll FF - ExtSQL: 2013-07-25 09:48; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn FF - ExtSQL: 2013-07-25 10:14; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn FF - ExtSQL: !HIDDEN! 2010-11-19 20:21; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 . ============= SERVICES / DRIVERS =============== . R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402010.016\symds64.sys [2013-1-22 493216] R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402010.016\symefa64.sys [2013-1-22 1133216] R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240] R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1402010.016\ccsetx64.sys [2013-1-22 168096] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130802.001_ebd\IDSviA64.sys [2013-8-2 513184] R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576] R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016] R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464] R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402010.016\ironx64.sys [2013-1-22 224416] R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402010.016\symnets.sys [2013-1-22 432800] R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-20 202752] R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2010-4-1 34392] R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-9-20 312400] R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe [2010-9-20 820768] R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496] R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-26 13336] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-27 418376] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-27 701512] R2 N360;Norton 360;C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccsvchst.exe [2013-1-22 143928] R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2012-9-22 132504] R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368] R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [2012-1-29 126392] R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2010-9-20 260640] R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-3-26 2320920] R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-3-26 243232] R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856] R3 Blackberry Device Manager;Blackberry Device Manager;C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-1-18 577536] R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-2-21 245760] R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2010-3-30 32296] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-26 138912] R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-3-26 56344] R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-9-20 151936] R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2010-9-20 10322848] R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-3-26 74280] R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-27 25928] R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;C:\Windows\System32\drivers\RTL8192su.sys [2013-4-2 664576] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-12-1 40448] S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2010-3-30 39464] S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2010-3-30 55336] S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560] S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2010-3-30 294952] S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2010-3-30 202792] S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2010-3-30 53800] S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2010-3-30 154792] S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2010-3-30 264232] S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-10-25 48488] S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-21 1255736] . =============== Created Last 30 ================ . 2013-08-04 18:54:29 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{7E7D7855-F546-4867-828E-53439E056B5D}\mpengine.dll 2013-08-04 18:43:16 -------- d-----w- C:\Windows\ERUNT 2013-08-04 18:24:38 -------- d-----w- C:\Users\User\AppData\Local\Avg2013 2013-07-30 17:01:56 -------- d-s---w- C:\Windows\SysWow64\Microsoft 2013-07-28 18:34:30 -------- d-----w- C:\Users\User\AppData\Roaming\TuneUp Software 2013-07-28 18:28:16 -------- d--h--w- C:\ProgramData\Common Files 2013-07-28 18:28:16 -------- d-----w- C:\Users\User\AppData\Local\MFAData 2013-07-28 18:28:16 -------- d-----w- C:\ProgramData\MFAData 2013-07-28 18:24:59 -------- d-----w- C:\Program Files\AVAST Software 2013-07-28 18:24:04 -------- d-----w- C:\ProgramData\AVAST Software 2013-07-27 23:14:10 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes 2013-07-27 23:14:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-07-27 23:14:02 -------- d-----w- C:\ProgramData\Malwarebytes 2013-07-27 23:14:02 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-07-27 23:13:30 -------- d-----w- C:\Users\User\AppData\Local\Programs 2013-07-25 12:24:34 -------- d-----w- C:\8e47d536267a3e44de979433940de3 2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Roaming\Opera Software 2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Local\Opera Software 2013-07-18 14:03:19 -------- d-----w- C:\Windows\System32\MRT 2013-07-10 23:16:45 -------- d-----w- C:\1ea787a5b1f0c012b7160abfa38a5e . ==================== Find3M ==================== . 2013-07-13 15:08:56 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-07-13 15:08:56 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe . ============= FINISH: 12:15:38.75 =============== Attach.txt . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 20/09/2010 10:48:26 AM System Uptime: 04/08/2013 11:58:37 AM (1 hours ago) . Motherboard: Acer | | JM31_CP Processor: Intel® Core i5 CPU M 430 @ 2.27GHz | CPU 1 | 2267/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 453 GiB total, 359.272 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart C7200 series Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: HP Name: Photosmart C7200 series PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: Description: hp LaserJet 4250 Device ID: ROOT\MULTIFUNCTION\0001 Manufacturer: Name: hp LaserJet 4250 PNP Device ID: ROOT\MULTIFUNCTION\0001 Service: . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 Device ID: ROOT\NET\0000 Manufacturer: Cisco Systems Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 PNP Device ID: ROOT\NET\0000 Service: vpnva . ==== System Restore Points =================== . RP186: 28/07/2013 11:24:32 AM - avast! Free Antivirus Setup RP187: 28/07/2013 11:31:52 AM - Installed AVG 2013 RP188: 28/07/2013 11:32:41 AM - Installed AVG 2013 RP189: 30/07/2013 7:29:50 AM - Windows Update RP190: 30/07/2013 9:43:41 AM - Removed AVG 2013 RP191: 30/07/2013 9:51:24 AM - Removed AVG 2013 RP192: 30/07/2013 10:00:46 AM - avast! Free Antivirus Setup RP193: 02/08/2013 7:39:43 AM - Windows Update RP194: 04/08/2013 7:27:22 AM - Windows Update RP195: 04/08/2013 7:27:49 AM - avast! Free Antivirus Setup RP196: 04/08/2013 11:21:48 AM - Removed AVG 2013 RP197: 04/08/2013 11:24:40 AM - Removed AVG 2013 . ==== Installed Programs ====================== . 64 Bit HP CIO Components Installer Acer Arcade Deluxe Acer Arcade Movie Acer Backup Manager Acer Crystal Eye webcam Ver:1.1.178.503 Acer eRecovery Management Acer Games Acer PowerSmart Manager Acer Registration Acer ScreenSaver Acer Updater Acer VCM Acrobat.com Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.7) AIO_Scan Alcor Micro USB Card Reader Apple Application Support Apple Mobile Device Support Apple Software Update Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver Atheros_7.0.2.13_patch2_64 ATI Catalyst Install Manager Backup Manager Basic Bejeweled 2 Deluxe Bing Bar BlackBerry Desktop Software 7.1 Blackhawk Striker 2 Bluetooth Win7 Suite (64) Bob the Builder Can-Do-Zoo Bonjour BufferChm Build-a-lot 2 Burger Shop C7200 C7200_Help Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Vista Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-core-static ccc-utility64 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish CCleaner Cisco AnyConnect VPN Client Copy CorelDRAW Graphics Suite X3 D-Link DWA-130 Wireless N USB Adapter D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Destinations DeviceDiscovery Diego's Ultimate Rescue DocProc EN Escape Rosecliff Island eSobi v2 Faerie Solitaire Farm Frenzy 2 FATE - The Traitor Soul Fax FontNav Google Chrome Google Drive Google Earth Google Toolbar for Internet Explorer Google Update Helper GoToMeeting 5.1.0.880 GPBaseService2 HL-2270DW HP Customer Participation Program 13.0 HP Imaging Device Functions 13.0 HP Photosmart All-In-One Driver Software 13.0 Rel. 2 HP Photosmart Essential 3.5 HP Smart Web Printing 4.51 HP Solution Center 13.0 HP Update HPPhotoGadget HPPhotoSmartDiscLabel_PaperLabel HPPhotoSmartDiscLabel_PrintOnDisc HPPhotoSmartDiscLabelContent1 hpphotosmartdisclabelplugin HPPhotosmartEssential HPProductAssistant HPSSupply iCloud Identity Card Intel® Control Center Intel® Management Engine Components Intel® Rapid Storage Technology Intel® Turbo Boost Technology Driver iTunes Jewel Quest Solitaire 3 Junk Mail filter update Kobo Launch Manager magicJack Malwarebytes Anti-Malware version 1.75.0.1300 MarketResearch MediaShow Espresso Mesh Runtime Messenger Companion Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Home and Student 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Word MUI (English) 2010 Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Works Monopoly Mozilla Firefox 22.0 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery P.I. - Lost in Los Angeles MyWinLocker MyWinLocker Suite Network64 Norton 360 Premier Edition Norton Online Backup Norton PC Checkup OCR Software by I.R.I.S. 13.0 Penguins! Plants vs. Zombies Polar Bowler Polar Golfer PS_AIO_02_ProductContext PS_AIO_02_Software PS_AIO_02_Software_Min PX Profile Update QuickTime Realtek High Definition Audio Driver Scan Scrabble Plus Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition Shop for HP Supplies Shredder Shutterfly Express Uploader SmartWebPrinting SolutionCenter Status Synaptics Pointing Device Driver The Price is Right Toolbox TrayApp UnloadSupport Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition Update Installer for WildTangent Games App Update Manager Virtual Families Virtual Villagers - A New Home Visual Studio 2010 x64 Redistributables VLC media player 2.0.4 WebReg Welcome Center WildTangent Games App Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Yahoo! Toolbar Yahtzee Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 04/08/2013 11:59:52 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom . ==== End Of File ===========================
  4. Was able to uninstall it. Pls disregard previous reply. I am now continuing with rest of instructions and will post results.
  5. I've tried to uninstall AVG but it won't do it. What happened was I uninstalled it previously and it worked to uninstall AVG. But when it crashed again after that, I decided to go back to previous historical setting and it installed it back. Now I cannot uninstall through control panel. Is there another way?
  6. Attach.txt : .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2Install Date: 20/09/2010 10:48:26 AMSystem Uptime: 04/08/2013 9:13:48 AM (0 hours ago).Motherboard: Acer | | JM31_CPProcessor: Intel® Core i5 CPU M 430 @ 2.27GHz | CPU 1 | 2267/100mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 453 GiB total, 359.573 GiB free..==== Disabled Device Manager Items =============.Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}Description: Photosmart C7200 seriesDevice ID: ROOT\IMAGE\0000Manufacturer: HPName: Photosmart C7200 seriesPNP Device ID: ROOT\IMAGE\0000Service: StillCam.Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}Description: AVG AVI Loader DriverDevice ID: ROOT\LEGACY_AVGLDX64\0000Manufacturer: Name: AVG AVI Loader DriverPNP Device ID: ROOT\LEGACY_AVGLDX64\0000Service: Avgldx64.Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}Description: Photosmart C7200 seriesDevice ID: ROOT\MULTIFUNCTION\0000Manufacturer: HPName: Photosmart C7200 seriesPNP Device ID: ROOT\MULTIFUNCTION\0000Service: .Class GUID: Description: hp LaserJet 4250Device ID: ROOT\MULTIFUNCTION\0001Manufacturer: Name: hp LaserJet 4250PNP Device ID: ROOT\MULTIFUNCTION\0001Service: .Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64Device ID: ROOT\NET\0000Manufacturer: Cisco SystemsName: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64PNP Device ID: ROOT\NET\0000Service: vpnva.==== System Restore Points ===================.RP186: 28/07/2013 11:24:32 AM - avast! Free Antivirus SetupRP187: 28/07/2013 11:31:52 AM - Installed AVG 2013RP188: 28/07/2013 11:32:41 AM - Installed AVG 2013RP189: 30/07/2013 7:29:50 AM - Windows UpdateRP190: 30/07/2013 9:43:41 AM - Removed AVG 2013RP191: 30/07/2013 9:51:24 AM - Removed AVG 2013RP192: 30/07/2013 10:00:46 AM - avast! Free Antivirus SetupRP193: 02/08/2013 7:39:43 AM - Windows UpdateRP194: 04/08/2013 7:27:22 AM - Windows UpdateRP195: 04/08/2013 7:27:49 AM - avast! Free Antivirus Setup.==== Installed Programs ======================.64 Bit HP CIO Components InstallerAcer Arcade DeluxeAcer Arcade MovieAcer Backup ManagerAcer Crystal Eye webcam Ver:1.1.178.503Acer eRecovery ManagementAcer GamesAcer PowerSmart ManagerAcer RegistrationAcer ScreenSaverAcer UpdaterAcer VCMAcrobat.comAdobe AIRAdobe Flash Player 11 ActiveXAdobe Flash Player 11 PluginAdobe Reader X (10.1.7)AIO_ScanAlcor Micro USB Card ReaderApple Application SupportApple Mobile Device SupportApple Software UpdateAtheros Communications Inc.® AR81Family Gigabit/Fast Ethernet DriverAtheros_7.0.2.13_patch2_64ATI Catalyst Install ManagerAVG 2013Backup Manager BasicBejeweled 2 DeluxeBing BarBlackBerry Desktop Software 7.1Blackhawk Striker 2Bluetooth Win7 Suite (64)Bob the Builder Can-Do-ZooBonjourBufferChmBuild-a-lot 2Burger ShopC7200C7200_HelpCatalyst Control Center - BrandingCatalyst Control Center Core ImplementationCatalyst Control Center Graphics Full ExistingCatalyst Control Center Graphics Full NewCatalyst Control Center Graphics LightCatalyst Control Center Graphics Previews VistaCatalyst Control Center InstallProxyCatalyst Control Center Localization Allccc-core-staticccc-utility64CCC Help Chinese StandardCCC Help Chinese TraditionalCCC Help CzechCCC Help DanishCCC Help DutchCCC Help EnglishCCC Help FinnishCCC Help FrenchCCC Help GermanCCC Help GreekCCC Help HungarianCCC Help ItalianCCC Help JapaneseCCC Help KoreanCCC Help NorwegianCCC Help PolishCCC Help PortugueseCCC Help RussianCCC Help SpanishCCC Help SwedishCCC Help ThaiCCC Help TurkishCCleanerCisco AnyConnect VPN ClientCopyCorelDRAW Graphics Suite X3D-Link DWA-130 Wireless N USB AdapterD3DX10Definition Update for Microsoft Office 2010 (KB982726) 32-Bit EditionDestinationsDeviceDiscoveryDiego's Ultimate RescueDocProcENEscape Rosecliff IslandeSobi v2Faerie SolitaireFarm Frenzy 2FATE - The Traitor SoulFaxFontNavGoogle ChromeGoogle DriveGoogle EarthGoogle Toolbar for Internet ExplorerGoogle Update HelperGoToMeeting 5.1.0.880GPBaseService2HL-2270DWHP Customer Participation Program 13.0HP Imaging Device Functions 13.0HP Photosmart All-In-One Driver Software 13.0 Rel. 2HP Photosmart Essential 3.5HP Smart Web Printing 4.51HP Solution Center 13.0HP UpdateHPPhotoGadgetHPPhotoSmartDiscLabel_PaperLabelHPPhotoSmartDiscLabel_PrintOnDiscHPPhotoSmartDiscLabelContent1hpphotosmartdisclabelpluginHPPhotosmartEssentialHPProductAssistantHPSSupplyiCloudIdentity CardIntel® Control CenterIntel® Management Engine ComponentsIntel® Rapid Storage TechnologyIntel® Turbo Boost Technology DriveriTunesJewel Quest Solitaire 3Junk Mail filter updateKoboLaunch ManagermagicJackMalwarebytes Anti-Malware version 1.75.0.1300MarketResearchMediaShow EspressoMesh RuntimeMessenger CompanionMicrosoft .NET Framework 4 Client ProfileMicrosoft Application Error ReportingMicrosoft Office 2010 Service Pack 1 (SP1)Microsoft Office Access MUI (English) 2010Microsoft Office Access Setup Metadata MUI (English) 2010Microsoft Office Excel MUI (English) 2010Microsoft Office Home and Student 2010Microsoft Office Office 64-bit Components 2010Microsoft Office OneNote MUI (English) 2010Microsoft Office Outlook ConnectorMicrosoft Office Outlook MUI (English) 2010Microsoft Office PowerPoint MUI (English) 2010Microsoft Office Proof (English) 2010Microsoft Office Proof (French) 2010Microsoft Office Proof (Spanish) 2010Microsoft Office Proofing (English) 2010Microsoft Office Publisher MUI (English) 2010Microsoft Office Shared 64-bit MUI (English) 2010Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010Microsoft Office Shared MUI (English) 2010Microsoft Office Shared Setup Metadata MUI (English) 2010Microsoft Office Single Image 2010Microsoft Office Word MUI (English) 2010Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bitMicrosoft SilverlightMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219Microsoft WorksMonopolyMozilla Firefox 22.0 (x86 en-US)Mozilla Maintenance ServiceMSVCRTMSVCRT_amd64MSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)Mystery P.I. - Lost in Los AngelesMyWinLockerMyWinLocker SuiteNetwork64Norton 360 Premier EditionNorton Online BackupNorton PC CheckupOCR Software by I.R.I.S. 13.0Penguins!Plants vs. ZombiesPolar BowlerPolar GolferPS_AIO_02_ProductContextPS_AIO_02_SoftwarePS_AIO_02_Software_MinPX Profile UpdateQuickTimeRealtek High Definition Audio DriverScanScrabble PlusSecurity Update for Microsoft .NET Framework 4 Client Profile (KB2160841)Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit EditionSecurity Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit EditionSecurity Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553091)Security Update for Microsoft Office 2010 (KB2553096)Security Update for Microsoft Office 2010 (KB2553371) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553447) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2589320) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2598243) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687276) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687501) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687510) 32-Bit EditionSecurity Update for Microsoft OneNote 2010 (KB2760600) 32-Bit EditionSecurity Update for Microsoft Publisher 2010 (KB2553147) 32-Bit EditionSecurity Update for Microsoft Visio 2010 (KB2810068) 32-Bit EditionSecurity Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit EditionSecurity Update for Microsoft Word 2010 (KB2760410) 32-Bit EditionShop for HP SuppliesShredderShutterfly Express UploaderSmartWebPrintingSolutionCenterStatusSynaptics Pointing Device DriverThe Price is RightToolboxTrayAppUnloadSupportUpdate for Microsoft .NET Framework 4 Client Profile (KB2468871)Update for Microsoft .NET Framework 4 Client Profile (KB2533523)Update for Microsoft .NET Framework 4 Client Profile (KB2600217)Update for Microsoft Office 2010 (KB2494150)Update for Microsoft Office 2010 (KB2553065)Update for Microsoft Office 2010 (KB2553181) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553267) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553310) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553378) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2566458)Update for Microsoft Office 2010 (KB2596964) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2598242) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687503) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687509) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760631) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2767886) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2553290) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2597090) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2687623) 32-Bit EditionUpdate for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2598240) 32-Bit EditionUpdate for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit EditionUpdate Installer for WildTangent Games AppUpdate ManagerVirtual FamiliesVirtual Villagers - A New HomeVisual Studio 2010 x64 RedistributablesVLC media player 2.0.4VuzeVuze Remote ToolbarWebRegWelcome CenterWildTangent Games AppWindows Live Communications PlatformWindows Live EssentialsWindows Live Family SafetyWindows Live ID Sign-in AssistantWindows Live InstallerWindows Live Language SelectorWindows Live MailWindows Live MeshWindows Live Mesh ActiveX Control for Remote ConnectionsWindows Live MessengerWindows Live Messenger Companion CoreWindows Live MIME IFilterWindows Live Movie MakerWindows Live Photo CommonWindows Live Photo GalleryWindows Live PIMT PlatformWindows Live Remote ClientWindows Live Remote Client ResourcesWindows Live Remote ServiceWindows Live Remote Service ResourcesWindows Live SOXEWindows Live SOXE DefinitionsWindows Live SyncWindows Live UX PlatformWindows Live UX Platform Language PackWindows Live WriterWindows Live Writer ResourcesYahoo! ToolbarYahtzeeZuma Deluxe.==== Event Viewer Messages From Past Week ========.31/07/2013 7:07:04 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.31/07/2013 7:06:33 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.31/07/2013 7:06:33 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.31/07/2013 7:06:33 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.31/07/2013 7:06:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}30/07/2013 7:23:17 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.30/07/2013 12:56:42 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer 49THP-WIFISRV that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B402FF0E-2532-46C3-864B-50124FF24B82}. The master browser is stopping or an election is being forced.30/07/2013 10:20:14 PM, Error: Service Control Manager [7038] - The lmhosts service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).30/07/2013 10:20:14 PM, Error: Service Control Manager [7000] - The TCP/IP NetBIOS Helper service failed to start due to the following error: The service did not start due to a logon failure.30/07/2013 10:01:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Antivirus service.04/08/2013 9:40:03 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error: An instance of the service is already running.04/08/2013 9:37:06 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.04/08/2013 9:37:06 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.04/08/2013 9:37:06 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.04/08/2013 9:36:06 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.04/08/2013 9:35:06 AM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time (s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:06 AM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.04/08/2013 9:35:02 AM, Error: Service Control Manager [7031] - The Peer Networking Identity Manager service terminated unexpectedly. It has done this 1 time (s). The following corrective action will be taken in 300000 milliseconds: Restart the service.04/08/2013 9:35:02 AM, Error: Service Control Manager [7031] - The Peer Networking Grouping service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.04/08/2013 9:35:02 AM, Error: Service Control Manager [7031] - The Peer Name Resolution Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.04/08/2013 9:35:00 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows \system32\athExt.dll Error Code: 12604/08/2013 9:24:17 AM, Error: athr [5003] - Atheros AR5B93 Wireless Network Adapter : Could not find a network adapter.04/08/2013 9:23:02 AM, Error: Service Control Manager [7034] - The hpqcxs08 service terminated unexpectedly. It has done this 1 time(s).04/08/2013 9:23:02 AM, Error: Service Control Manager [7034] - The HP CUE DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).04/08/2013 9:16:30 AM, Error: Service Control Manager [7024] - The AVG Firewall service terminated with service-specific error %%-536805289.04/08/2013 9:16:07 AM, Error: Service Control Manager [7034] - The AVG WatchDog service terminated unexpectedly. It has done this 1 time(s).04/08/2013 9:16:07 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 cdrom04/08/2013 9:15:09 AM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753637.04/08/2013 9:15:00 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffffa819e528060, 0x0000000000000000, 0xfffff800032f4fba, 0x0000000000000005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 080413-64990-01.04/08/2013 7:22:43 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Norton 360 service to connect.04/08/2013 7:22:43 AM, Error: Service Control Manager [7000] - The Norton 360 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.03/08/2013 8:06:38 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.03/08/2013 8:06:38 AM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.03/08/2013 7:57:55 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}03/08/2013 7:56:59 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.03/08/2013 7:56:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}03/08/2013 7:56:55 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}03/08/2013 7:56:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}03/08/2013 7:56:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}03/08/2013 7:56:36 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}03/08/2013 7:56:30 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}03/08/2013 7:56:14 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccSet_N360 cdrom DfsC discache eeCtrl IDSVia64 mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.03/08/2013 7:56:10 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.03/08/2013 7:52:48 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom03/08/2013 7:47:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.03/08/2013 7:47:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Software Updater service to connect.03/08/2013 7:47:17 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service gusvc with arguments "" in order to run the server: {89DAE4CD-9F17-4980-902A-99BA84A8F5C8}03/08/2013 7:40:47 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the BrYNSvc service to connect.03/08/2013 7:40:47 AM, Error: Service Control Manager [7000] - The BrYNSvc service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.03/08/2013 7:40:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service BrYNSvc with arguments "" in order to run the server: {F2189AE3-E432-427F-93B6-38D1C6F5E8D4}01/08/2013 11:06:18 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to connect.01/08/2013 11:06:18 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.01/08/2013 11:06:18 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}01/08/2013 1:27:07 PM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time (s)..==== End Of File =========================== dds.txt : DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16476Run by User at 9:42:35 on 2013-08-04Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.3764.1687 [GMT -7:00].AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k LocalServiceC:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\Windows\system32\atieclxx.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exeC:\Windows\system32\taskhost.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files (x86)\Bluetooth Suite\adminservice.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files (x86)\Launch Manager\dsiwmis.exeC:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Program Files (x86)\Acer\Registration\GregHSRW.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeC:\Windows\System32\igfxpers.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Realtek\Audio\HDA\RAVCpl64.exeC:\Program Files\Realtek\Audio\HDA\RAVBg64.exeC:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exeC:\Program Files (x86)\Bluetooth Suite\BtvStack.exeC:\Program Files (x86)\Bluetooth Suite\AthBtTray.exeC:\Windows\PLFSetI.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files (x86)\Google\Drive\googledrivesync.exeC:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exeC:\Windows\System32\svchost.exe -k HPZ12C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exeC:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exeC:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exeC:\Program Files (x86)\Google\Drive\googledrivesync.exeC:\Windows\System32\svchost.exe -k HPZ12C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeC:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exeC:\Program Files (x86)\Acer\Acer VCM\RS_Service.exeC:\Program Files (x86)\EgisTec IPS\PmmUpdate.exeC:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXEC:\Program Files (x86)\Launch Manager\LManager.exeC:\Program Files\Acer\Acer Updater\UpdaterService.exeC:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exeC:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exeC:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exeC:\Program Files (x86)\Browny02\Brother\BrStMonW.exeC:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\EgisTec IPS\EgisUpdate.exeC:\Program Files (x86)\Launch Manager\MMDx64Fx.exeC:\Program Files (x86)\Launch Manager\LMworker.exeC:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exeC:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exeC:\Program Files\iPod\bin\iPodService.exeC:\Windows\system32\SearchIndexer.exeC:\Program Files (x86)\Browny02\BrYNSvc.exeC:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exeC:\Program Files\Acer\Acer PowerSmart Manager\ePowerEvent.exeC:\Windows\system32\svchost.exe -k HPServiceC:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestrictedC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program Files\Windows Media Player\wmpnetwk.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exeC:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SysWOW64\svchost.exe -k hpdevmgmtC:\Windows\system32\svchost.exe -k netsvcsC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\System32\svchost.exe -k LocalServicePeerNetC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\system32\PrintIsolationHost.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dlluURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dllmURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dllmWinlogon: Userinit = userinit.exeBHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dllBHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllBHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dllBHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ips\ipsbho.dllBHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live \WindowsLiveLogin.dllBHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dllBHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLLBHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dllBHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dllBHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllTB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllTB: Vuze Remote Toolbar: {BA14329E-9550-4989-B3F2-9732E92D17CC} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dllTB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dllTB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dllTB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dllTB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllEB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dllEB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dlluRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"uRun: [iSUSPM Startup] c:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startupuRun: [cdloader] "C:\Users\User\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACKuRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exeuRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostartmRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exemRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -kmRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDEDmRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -dmRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunmRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exemRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe \MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe"mRun: [iSUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -startmRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exemRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exemRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUNmRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exemRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottimemRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLYStartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exeStartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeStartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WIRELE~1.LNK - C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exemPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.htmlIE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dllIE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllIE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll.INFO: HKCU has more than 50 listed domains.If you wish to scan all of them, select the 'Force scan all domains' option..TCP: NameServer = 192.168.0.1TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : DHCPNameServer = 192.168.0.1TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : DHCPNameServer = 8.8.8.8 209.53.200.2 209.53.200.3TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : DHCPNameServer = 172.16.42.1TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : DHCPNameServer = 192.168.1.5 192.168.4.142TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : DHCPNameServer = 8.8.8.8 8.8.4.4 192.168.1.254TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : DHCPNameServer = 192.168.1.254 75.153.176.9TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : NameServer = 208.122.23.22,208.122.23.23TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : DHCPNameServer = 10.0.1.1TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82} : DHCPNameServer = 192.168.0.1TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82}\F416B6E6564714 : DHCPNameServer = 10.0.1.1Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dllHandler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllSSODL: WebCheck - <orphaned>mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user- settings --verbose-logging --system-level --multi-install --chromex64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live \WindowsLiveLogin.dllx64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLLx64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exex64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exex64-Run: [igfxTray] C:\Windows\System32\igfxtray.exex64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exex64-Run: [Persistence] C:\Windows\System32\igfxpers.exex64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -sx64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"x64-Run: [PLFSetI] C:\Windows\PLFSetI.exex64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exex64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTrayLauncher.exex64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dllx64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLx64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>x64-Notify: igfxcui - igfxdev.dllx64-SSODL: WebCheck - <orphaned>.================= FIREFOX ===================.FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\ws2agui6.default\FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLLFF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLLFF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dllFF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dllFF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dllFF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dllFF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dllFF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dllFF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dllFF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dllFF - ExtSQL: 2013-07-25 09:48; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgnFF - ExtSQL: 2013-07-25 10:14; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgnFF - ExtSQL: !HIDDEN! 2010-11-19 20:21; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3.============= SERVICES / DRIVERS ===============.R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402010.016\symds64.sys [2013-1-22 493216]R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402010.016\symefa64.sys [2013-1-22 1133216]R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 50296]R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240]R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1402010.016\ccsetx64.sys [2013-1-22 168096]R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130802.001_ebd\IDSviA64.sys [2013-8-2 513184]R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402010.016\ironx64.sys [2013-1-22 224416]R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402010.016\symnets.sys [2013-1-22 432800]R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-20 202752]R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2010-4-1 34392]R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-9-20 312400]R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe [2010-9-20 820768]R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-26 13336]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-27 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-27 701512]R2 N360;Norton 360;C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccsvchst.exe [2013-1-22 143928]R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2012-9-22 132504]R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368]R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [2012-1-29 126392]R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2010-9-20 260640]R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-3-26 2320920]R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-3-26 243232]R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856]R2 WlanWpsSvc;WlanWpsSvc;C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe [2013-4-2 167936]R3 Blackberry Device Manager;Blackberry Device Manager;C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-1-18 577536]R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-2-21 245760]R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2010-3-30 32296]R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-26 138912]R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-3-26 56344]R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-9-20 151936]R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2010-9-20 10322848]R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-3-26 74280]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-27 25928]S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]S2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2013-4-10 1428472]S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-12-1 40448]S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2010-3-30 39464]S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2010-3-30 55336]S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2010-3-30 294952]S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2010-3-30 202792]S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2010-3-30 53800]S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2010-3-30 154792]S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2010-3-30 264232]S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-10-25 48488]S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520]S3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;C:\Windows\System32\drivers\RTL8192su.sys [2013-4-2 664576]S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-21 1255736]S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184].=============== Created Last 30 ================.2013-07-30 17:01:56 -------- d-s---w- C:\Windows\SysWow64\Microsoft2013-07-30 16:51:15 -------- d-----w- C:\Users\User\AppData\Local\Avg20132013-07-28 18:36:02 -------- d-----w- C:\Users\User\AppData\Roaming\AVG20132013-07-28 18:34:30 -------- d-----w- C:\Users\User\AppData\Roaming\TuneUp Software2013-07-28 18:33:11 -------- d-----w- C:\ProgramData\AVG20132013-07-28 18:32:25 -------- d-----w- C:\Program Files (x86)\AVG2013-07-28 18:28:16 -------- d--h--w- C:\ProgramData\Common Files2013-07-28 18:28:16 -------- d-----w- C:\Users\User\AppData\Local\MFAData2013-07-28 18:28:16 -------- d-----w- C:\ProgramData\MFAData2013-07-28 18:24:59 -------- d-----w- C:\Program Files\AVAST Software2013-07-28 18:24:04 -------- d-----w- C:\ProgramData\AVAST Software2013-07-27 23:14:10 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes2013-07-27 23:14:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys2013-07-27 23:14:02 -------- d-----w- C:\ProgramData\Malwarebytes2013-07-27 23:14:02 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware2013-07-27 23:13:30 -------- d-----w- C:\Users\User\AppData\Local\Programs2013-07-25 12:24:34 -------- d-----w- C:\8e47d536267a3e44de979433940de32013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Roaming\Opera Software2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Local\Opera Software2013-07-18 14:03:19 -------- d-----w- C:\Windows\System32\MRT2013-07-10 23:16:45 -------- d-----w- C:\1ea787a5b1f0c012b7160abfa38a5e.==================== Find3M ====================.2013-07-13 15:08:56 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2013-07-13 15:08:56 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe.============= FINISH: 9:43:56.91 =============== ROGUE KILLER REPORT RogueKiller V8.6.4 _x64_ [Jul 29 2013] by Tigzymail : tigzyRK<at>gmail<dot>comFeedback : http://www.adlice.com/forum/Website : http://www.adlice.com/softwares/roguekiller/Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7600 ) 64 bits versionStarted in : Normal modeUser : User [Admin rights]Mode : Scan -- Date : 08/04/2013 10:25:17| ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 5 ¤¤¤[DNS] HKLM\[...]\CCSet\[...]\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer (208.122.23.22,208.122.23.23) -> FOUND[DNS] HKLM\[...]\CS001\[...]\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer (208.122.23.22,208.122.23.23) -> FOUND[DNS] HKLM\[...]\CS002\[...]\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer (208.122.23.22,208.122.23.23) -> FOUND[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 1 ¤¤¤[V2][sUSP PATH] Unblock-us : "C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KKJ66V7Y\unblock-us.exe" [x] -> FOUND ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤--> %SystemRoot%\System32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: WDC WD5000BEVT-22A0RT0 +++++--- User ---[MBR] bcf0f19567531a8ee1ed2396d472dec3[bSP] 2022abfb64cc44504f40e428a933bca1 : Windows Vista MBR CodePartition table:0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13000 Mo1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 26626048 | Size: 100 Mo2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 26830848 | Size: 463838 MoUser = LL1 ... OK!User = LL2 ... OK! Finished : << RKreport[0]_S_08042013_102517.txt >>RKreport[0]_S_08042013_101224.txt
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