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CCPCDR

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  1. Looking for some direction as this is a new one for me and reading some earlier threads it states Avast and MB v 3.0 are compatible. If I try to turn on real time protection in Avast I get the screen capture attached. This is for a non-technical customer who I just got off Norton and want to keep as much automated as possible as my experience is they will forget to run manual scans. Thanks, Chris
  2. I figured it out late last night and found the executable buried deep in the apps\roaming folder and removed. Thanks for the help and please consider this request closed.
  3. Received a computer that was heavily infected and used MB and Microsoft Security Essentials and both claimed to clean everything off but the real time scanner keeps blocking access to a IP via a bogus executable. When I try to run the DDS it tells me its working but never post files on desktop. I have attached the original scan log. Malwarebytes Anti-Malware (Trial) 1.75.0.1300 www.malwarebytes.org Database version: v2013.08.18.05 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 10.0.9200.16635 Janice :: JANICE-PC [administrator] Protection: Enabled 8/18/2013 7:02:35 PM mbam-log-2013-08-18 (19-02-35).txt Scan type: Full scan (C:\|Q:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 392400 Time elapsed: 57 minute(s), 19 second(s) Memory Processes Detected: 1 C:\Users\Janice\AppData\Roaming\mcdefender.exe (Trojan.Krypt) -> 3376 -> Delete on reboot. Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\IEXPLORE.EXE (Trojan.Agent) -> Quarantined and deleted successfully. Registry Values Detected: 2 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Internet Security (Trojan.Krypt) -> Data: C:\Users\Janice\AppData\Roaming\mcdefender.exe /min -> Quarantined and deleted successfully. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Adobe CSS5.1 Manager (Trojan.FakeMS.WL) -> Data: C:\Users\Janice\AppData\Local\6e881572-078e-4de4-9ba0-0e4ab1131813ad\eedebaeabad.exe -> Quarantined and deleted successfully. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 46 C:\Users\Janice\AppData\Roaming\mcdefender.exe (Trojan.Krypt) -> Delete on reboot. C:\Users\Janice\AppData\Local\6e881572-078e-4de4-9ba0-0e4ab1131813ad\eedebaeabad.exe (Trojan.FakeMS.WL) -> Quarantined and deleted successfully. C:\Users\Janice\alg.exe (Trojan.FakeMS) -> Quarantined and deleted successfully. C:\Users\Janice\conhost.exe (Trojan.FakeMS.WL) -> Quarantined and deleted successfully. C:\Users\Janice\ctfmon.exe (Trojan.Winlock) -> Quarantined and deleted successfully. C:\Users\Janice\firefox465232.exe (Trojan.Winlock) -> Quarantined and deleted successfully. C:\Users\Janice\iexplore252143.exe (Trojan.Winlock) -> Quarantined and deleted successfully. C:\Users\Janice\jqs.exe (Trojan.Winlock) -> Quarantined and deleted successfully. C:\Users\Janice\mstsc683412.exe (Trojan.FakeMS) -> Quarantined and deleted successfully. C:\Users\Janice\notepad.exe (Trojan.FakeMS.WL) -> Quarantined and deleted successfully. C:\Users\Janice\rundll32.exe (Trojan.FakeMS.WL) -> Quarantined and deleted successfully. C:\Users\Janice\vlcplayer109997.exe (Trojan.FakeMS) -> Quarantined and deleted successfully. C:\Users\Janice\vlcplayer801374.exe (Trojan.FakeMS) -> Quarantined and deleted successfully. C:\Users\Janice\windowsupdate.exe (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\0.6883235224719356 (Trojan.Tracur.ED) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\11A.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\4C2.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\78EC.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\86F1.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\92F7.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\A198.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\AA61.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\B2CA.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\BE8E.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\C0BE.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\C8FA.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\CE17.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\dkfehoji.exe (Trojan.Ransom.AG) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\E0CB.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\F19E.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\F871.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\FAB2.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Local\Temp\nygfnneffvqsikusexr.bfg (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\33\49988be1-3eeac33c (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\7A05.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\AA90.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\B318.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\C169.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\F1DD.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\F8A0.tmp (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\AppData\Roaming\madefender.exe (Trojan.Krypt) -> Quarantined and deleted successfully. C:\Users\Janice\csrss.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Users\Janice\firefox.exe (Rootkit.Dropper) -> Quarantined and deleted successfully. C:\Users\Janice\iexplore.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Users\Janice\winlogon.exe (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Users\Janice\spoolsv.exe (Trojan.Agent) -> Quarantined and deleted successfully. (end)
  4. Yes after creating a separate account in Safe Mode Command Prompt - this account works fine but the original account does not.
  5. Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 17-07-2013 02 Ran by SYSTEM on 17-07-2013 17:07:30 Running from I:\ Windows Vista Home Premium (X86) OS Language: English(US) Internet Explorer Version 9 Boot Mode: Recovery The current controlset is ControlSet001 ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log. ==================== Registry (Whitelisted) ================== HKU\Gail\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [ 2008-01-18] (Microsoft Corporation) HKU\Gail\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x] HKU\Gail\...\Run: [DellSupportCenter] - "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter [ 2009-05-21] (SupportSoft, Inc.) HKU\Gail\...\Run: [DisplaySwitch] - "C:\Users\Gail\AppData\Roaming\Microsoft\Windows\Templates\DisplaySwitch.exe" [x] HKU\Tech Support\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x] Startup: C:\Users\Gail\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk ShortcutTarget: MyPC Backup.lnk -> C:\Program Files\MyPC Backup\MyPC Backup.exe (MyPCBackup.com) Startup: C:\Users\Gail\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.1.lnk ShortcutTarget: OpenOffice.org 3.1.lnk -> C:\Program Files\OpenOffice.org 3\program\quickstart.exe () ========================== Services (Whitelisted) ================= S2 BackupStack; C:\Program Files\MyPC Backup\BackupStack.exe [32808 2013-05-31] (Just Develop It) S2 dldoCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\W32X86\3\\dldoserv.exe [99568 2007-10-05] () S2 dldo_device; C:\Windows\system32\dldocoms.exe [595184 2007-10-05] ( ) S3 GoogleDesktopManager-061008-081103; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [29744 2008-08-01] (Google) S2 hasplms; C:\Windows\system32\hasplms.exe [535807 2007-03-15] (Aladdin Knowledge Systems Ltd.) S2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation) S2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation) S2 NAV; C:\Program Files\Norton AntiVirus\Engine\20.4.0.40\diMaster.dll [556336 2013-05-29] (Symantec Corporation) S2 NCO; C:\Program Files\Norton Identity Safe\Engine\2013.4.0.10\diMaster.dll [556336 2013-05-29] (Symantec Corporation) S2 ProtexisLicensing; C:\Windows\system32\PSIService.exe [174656 2006-11-02] () S2 sprtsvc_dellsupportcenter; C:\Program Files\Dell Support Center\bin\sprtsvc.exe [201968 2008-08-13] (SupportSoft, Inc.) S2 WeatherBlinkService; C:\PROGRA~1\WEATHE~2\bar\1.bin\gcbarsvc.exe [42504 2013-05-21] (COMPANYVERS_NAME) ==================== Drivers (Whitelisted) ==================== S2 aksfridge; C:\Windows\System32\DRIVERS\aksfridge.sys [351744 2007-03-12] (Aladdin Knowledge Systems Ltd.) S3 akshasp; C:\Windows\System32\DRIVERS\akshasp.sys [329856 2007-03-06] (Aladdin Knowledge Systems Ltd.) S3 akshhl; C:\Windows\System32\DRIVERS\akshhl.sys [135424 2007-03-06] (Aladdin Knowledge Systems Ltd.) S3 aksusb; C:\Windows\System32\DRIVERS\aksusb.sys [99712 2007-03-06] (Aladdin Knowledge Systems Ltd.) S1 BHDrvx86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\BASHDefs\20130715.001\BHDrvx86.sys [1002072 2013-05-31] (Symantec Corporation) S1 ccSet_NAV; C:\Windows\system32\drivers\NAV\1404000.028\ccSetx86.sys [134744 2013-04-15] (Symantec Corporation) S1 ccSet_NST; C:\Windows\system32\drivers\NST\7DD04000.00A\ccSetx86.sys [134744 2013-04-15] (Symantec Corporation) S1 eeCtrl; C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [376480 2013-02-03] (Symantec Corporation) S3 EraserUtilDrv11220; C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv11220.sys [106656 2013-05-05] (Symantec Corporation) S2 Hardlock; C:\Windows\system32\drivers\hardlock.sys [694272 2007-03-06] (Aladdin Knowledge Systems Ltd.) S1 IDSVix86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\IPSDefs\20130716.001\IDSvix86.sys [386720 2013-02-01] (Symantec Corporation) S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation) S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\VirusDefs\20130716.017\NAVENG.SYS [93272 2013-05-21] (Symantec Corporation) S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.0.19\Definitions\VirusDefs\20130716.017\NAVEX15.SYS [1611992 2013-05-21] (Symantec Corporation) S3 SiBulk; C:\Windows\System32\drivers\EsonicBulk.sys [15744 2007-07-29] (Silicon Laboratories) S3 SRTSP; C:\Windows\System32\Drivers\NAV\1404000.028\SRTSP.SYS [603224 2013-05-15] (Symantec Corporation) S1 SRTSPX; C:\Windows\system32\drivers\NAV\1404000.028\SRTSPX.SYS [32344 2013-03-04] (Symantec Corporation) S0 SymDS; C:\Windows\System32\drivers\NAV\1404000.028\SYMDS.SYS [367704 2013-05-20] (Symantec Corporation) S0 SymEFA; C:\Windows\System32\drivers\NAV\1404000.028\SYMEFA.SYS [934488 2013-05-22] (Symantec Corporation) S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT.SYS [142496 2013-06-17] (Symantec Corporation) S1 SymIRON; C:\Windows\system32\drivers\NAV\1404000.028\Ironx86.SYS [175264 2013-03-04] (Symantec Corporation) S1 SYMTDIv; C:\Windows\System32\Drivers\NAV\1404000.028\SYMTDIV.SYS [352344 2013-04-24] (Symantec Corporation) S3 VsmRWDriver; C:\Windows\System32\DRIVERS\VsmRWDriver.sys [7808 2007-01-08] (VSM Group AB) S3 WinDriver6; C:\Windows\System32\drivers\windrvr6.sys [195424 2009-09-02] (Jungo) S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [x] S3 IpInIp; system32\DRIVERS\ipinip.sys [x] S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x] S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x] ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2013-07-17 17:06 - 2013-07-17 17:06 - 00000000 ____D C:\FRST 2013-07-17 09:07 - 2013-07-17 09:07 - 00000000 ____D C:\ProgramData\Sun 2013-07-17 09:07 - 2013-07-17 09:06 - 00867240 _____ (Oracle Corporation) C:\Windows\System32\npDeployJava1.dll 2013-07-17 09:07 - 2013-07-17 09:06 - 00789416 _____ (Oracle Corporation) C:\Windows\System32\deployJava1.dll 2013-07-17 09:07 - 2013-07-17 09:06 - 00263592 _____ (Oracle Corporation) C:\Windows\System32\javaws.exe 2013-07-17 09:07 - 2013-07-17 09:06 - 00175016 _____ (Oracle Corporation) C:\Windows\System32\javaw.exe 2013-07-17 09:07 - 2013-07-17 09:06 - 00175016 _____ (Oracle Corporation) C:\Windows\System32\java.exe 2013-07-17 09:07 - 2013-07-17 09:06 - 00094632 _____ (Oracle Corporation) C:\Windows\System32\WindowsAccessBridge.dll 2013-07-17 09:03 - 2013-07-17 09:03 - 00003584 _____ C:\Users\Tech Support\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini 2013-07-17 09:01 - 2013-07-17 09:01 - 00000680 _____ C:\Users\Tech Support\AppData\Local\d3d9caps.dat 2013-07-17 09:01 - 2013-07-17 09:01 - 00000000 ____D C:\ProgramData\McAfee 2013-07-17 08:24 - 2013-07-17 08:59 - 00000000 ____D C:\ProgramData\HitmanPro 2013-07-17 08:24 - 2013-07-17 08:24 - 09171472 _____ (SurfRight B.V.) C:\Users\Tech Support\Downloads\HitmanPro.exe 2013-07-17 08:07 - 2013-07-17 08:07 - 423931472 _____ C:\Windows\MEMORY.DMP 2013-07-17 08:07 - 2013-07-17 08:07 - 00149648 _____ C:\Windows\Minidump\Mini071713-01.dmp 2013-07-17 08:07 - 2013-07-17 08:07 - 00000000 ____D C:\Windows\Minidump 2013-07-17 07:03 - 2013-07-17 07:03 - 00000000 ____D C:\ProgramData\WindowsSearch 2013-07-17 07:00 - 2013-07-17 07:00 - 00003584 _____ C:\{805053B1-448F-46C1-B49B-6973BF8B6F00} 2013-07-17 06:57 - 2013-07-17 06:57 - 00002984 _____ C:\{64D965DC-E6A4-4444-9636-7DB4B9C29AA7} 2013-07-17 06:42 - 2013-07-17 06:42 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Malwarebytes 2013-07-17 06:41 - 2013-07-17 06:41 - 00000908 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2013-07-17 06:41 - 2013-07-17 06:41 - 00000000 ____D C:\ProgramData\Malwarebytes 2013-07-17 06:41 - 2013-07-17 06:41 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware 2013-07-17 06:41 - 2013-04-04 11:50 - 00022856 _____ (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys 2013-07-17 06:38 - 2013-07-17 06:41 - 10285040 _____ (Malwarebytes Corporation ) C:\Users\Tech Support\Downloads\mbam-setup-1.75.0.1300.exe 2013-07-17 06:37 - 2013-07-17 08:23 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Google 2013-07-17 06:37 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Adobe 2013-07-17 06:37 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Local\WeatherBlink 2013-07-17 06:37 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Local\Google 2013-07-17 06:36 - 2013-07-17 06:36 - 00083784 _____ C:\Users\Tech Support\AppData\Local\GDIPFONTCACHEV1.DAT 2013-07-17 06:36 - 2013-07-17 06:36 - 00000020 ___SH C:\Users\Tech Support\ntuser.ini 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ___RD C:\Users\Tech Support\Desktop 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ____D C:\Users\Tech Support\AppData\Local\VirtualStore 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ____D C:\Users\Tech Support\AppData\Local\SupportSoft 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ____D C:\users\Tech Support 2013-07-17 06:36 - 2010-01-06 17:21 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Macromedia 2013-07-13 00:00 - 2013-07-13 00:02 - 00000000 ____D C:\Windows\System32\MRT 2013-07-11 00:08 - 2013-05-28 17:56 - 12333568 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll 2013-07-11 00:08 - 2013-05-28 17:50 - 01800704 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll 2013-07-11 00:08 - 2013-05-28 17:48 - 09738752 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll 2013-07-11 00:08 - 2013-05-28 17:41 - 01427968 _____ (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl 2013-07-11 00:08 - 2013-05-28 17:41 - 01129472 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll 2013-07-11 00:08 - 2013-05-28 17:41 - 01104384 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll 2013-07-11 00:08 - 2013-05-28 17:40 - 00231936 _____ (Microsoft Corporation) C:\Windows\System32\url.dll 2013-07-11 00:08 - 2013-05-28 17:38 - 00065024 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll 2013-07-11 00:08 - 2013-05-28 17:37 - 00142848 _____ (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe 2013-07-11 00:08 - 2013-05-28 17:36 - 00420864 _____ (Microsoft Corporation) C:\Windows\System32\vbscript.dll 2013-07-11 00:08 - 2013-05-28 17:35 - 00717824 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll 2013-07-11 00:08 - 2013-05-28 17:35 - 00607744 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll 2013-07-11 00:08 - 2013-05-28 17:33 - 02382848 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb 2013-07-11 00:08 - 2013-05-28 17:33 - 01796096 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll 2013-07-11 00:08 - 2013-05-28 17:33 - 00073216 _____ (Microsoft Corporation) C:\Windows\System32\mshtmled.dll 2013-07-11 00:08 - 2013-05-28 17:29 - 00176640 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll 2013-07-10 06:27 - 2013-06-03 17:50 - 02049024 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys 2013-07-10 06:26 - 2013-05-31 20:06 - 00505344 _____ (Microsoft Corporation) C:\Windows\System32\qedit.dll 2013-07-10 06:26 - 2013-05-07 20:04 - 01548288 _____ (Microsoft Corporation) C:\Windows\System32\WMVDECOD.DLL 2013-07-10 06:26 - 2013-04-17 03:28 - 01029120 _____ (Microsoft Corporation) C:\Windows\System32\d3d10.dll 2013-07-10 06:26 - 2013-04-17 03:28 - 00219648 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1core.dll 2013-07-10 06:26 - 2013-04-17 03:28 - 00189952 _____ (Microsoft Corporation) C:\Windows\System32\d3d10core.dll 2013-07-10 06:26 - 2013-04-17 03:28 - 00160768 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1.dll 2013-07-10 06:26 - 2013-04-17 02:34 - 01172480 _____ (Microsoft Corporation) C:\Windows\System32\d3d10warp.dll 2013-07-10 06:26 - 2013-04-17 02:33 - 00486400 _____ (Microsoft Corporation) C:\Windows\System32\d3d10level9.dll 2013-07-10 06:26 - 2013-04-17 02:14 - 00683008 _____ (Microsoft Corporation) C:\Windows\System32\d2d1.dll 2013-07-10 06:26 - 2013-04-17 02:10 - 01069056 _____ (Microsoft Corporation) C:\Windows\System32\DWrite.dll 2013-07-10 06:26 - 2013-04-17 02:10 - 00798208 _____ (Microsoft Corporation) C:\Windows\System32\FntCache.dll 2013-06-27 07:01 - 2013-06-27 09:54 - 00000000 ____D C:\Program Files\MyPC Backup 2013-06-27 07:01 - 2013-06-27 07:01 - 00000886 _____ C:\Users\Gail\Desktop\MyPC Backup.lnk 2013-06-27 06:59 - 2013-06-28 07:09 - 00000000 ____D C:\Users\Gail\AppData\Local\FileTypeAssistant 2013-06-27 06:58 - 2013-07-17 07:13 - 00000000 ____D C:\Program Files\File Type Assistant 2013-06-27 06:58 - 2013-06-27 06:58 - 00000000 ____D C:\Program Files\FreeAllInOneMediaPlayer ==================== One Month Modified Files and Folders ======= 2013-07-17 17:06 - 2013-07-17 17:06 - 00000000 ____D C:\FRST 2013-07-17 13:57 - 2007-12-17 23:58 - 00000012 _____ C:\Windows\bthservsdp.dat 2013-07-17 13:57 - 2007-12-17 23:45 - 01518211 _____ C:\Windows\WindowsUpdate.log 2013-07-17 13:57 - 2006-11-02 04:47 - 00003568 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2013-07-17 13:57 - 2006-11-02 04:47 - 00003568 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2013-07-17 13:40 - 2009-06-05 14:02 - 00000680 _____ C:\Users\Gail\AppData\Local\d3d9caps.dat 2013-07-17 11:56 - 2006-11-02 02:33 - 00005510 _____ C:\Windows\System32\PerfStringBackup.INI 2013-07-17 09:07 - 2013-07-17 09:07 - 00000000 ____D C:\ProgramData\Sun 2013-07-17 09:07 - 2007-12-17 23:59 - 00000000 ____D C:\Program Files\Common Files\Java 2013-07-17 09:06 - 2013-07-17 09:07 - 00867240 _____ (Oracle Corporation) C:\Windows\System32\npDeployJava1.dll 2013-07-17 09:06 - 2013-07-17 09:07 - 00789416 _____ (Oracle Corporation) C:\Windows\System32\deployJava1.dll 2013-07-17 09:06 - 2013-07-17 09:07 - 00263592 _____ (Oracle Corporation) C:\Windows\System32\javaws.exe 2013-07-17 09:06 - 2013-07-17 09:07 - 00175016 _____ (Oracle Corporation) C:\Windows\System32\javaw.exe 2013-07-17 09:06 - 2013-07-17 09:07 - 00175016 _____ (Oracle Corporation) C:\Windows\System32\java.exe 2013-07-17 09:06 - 2013-07-17 09:07 - 00094632 _____ (Oracle Corporation) C:\Windows\System32\WindowsAccessBridge.dll 2013-07-17 09:06 - 2007-12-17 23:59 - 00000000 ____D C:\Program Files\Java 2013-07-17 09:03 - 2013-07-17 09:03 - 00003584 _____ C:\Users\Tech Support\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini 2013-07-17 09:01 - 2013-07-17 09:01 - 00000680 _____ C:\Users\Tech Support\AppData\Local\d3d9caps.dat 2013-07-17 09:01 - 2013-07-17 09:01 - 00000000 ____D C:\ProgramData\McAfee 2013-07-17 08:59 - 2013-07-17 08:24 - 00000000 ____D C:\ProgramData\HitmanPro 2013-07-17 08:24 - 2013-07-17 08:24 - 09171472 _____ (SurfRight B.V.) C:\Users\Tech Support\Downloads\HitmanPro.exe 2013-07-17 08:23 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Google 2013-07-17 08:07 - 2013-07-17 08:07 - 423931472 _____ C:\Windows\MEMORY.DMP 2013-07-17 08:07 - 2013-07-17 08:07 - 00149648 _____ C:\Windows\Minidump\Mini071713-01.dmp 2013-07-17 08:07 - 2013-07-17 08:07 - 00000000 ____D C:\Windows\Minidump 2013-07-17 07:13 - 2013-06-27 06:58 - 00000000 ____D C:\Program Files\File Type Assistant 2013-07-17 07:03 - 2013-07-17 07:03 - 00000000 ____D C:\ProgramData\WindowsSearch 2013-07-17 07:00 - 2013-07-17 07:00 - 00003584 _____ C:\{805053B1-448F-46C1-B49B-6973BF8B6F00} 2013-07-17 06:57 - 2013-07-17 06:57 - 00002984 _____ C:\{64D965DC-E6A4-4444-9636-7DB4B9C29AA7} 2013-07-17 06:42 - 2013-07-17 06:42 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Malwarebytes 2013-07-17 06:41 - 2013-07-17 06:41 - 00000908 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2013-07-17 06:41 - 2013-07-17 06:41 - 00000000 ____D C:\ProgramData\Malwarebytes 2013-07-17 06:41 - 2013-07-17 06:41 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware 2013-07-17 06:41 - 2013-07-17 06:38 - 10285040 _____ (Malwarebytes Corporation ) C:\Users\Tech Support\Downloads\mbam-setup-1.75.0.1300.exe 2013-07-17 06:41 - 2006-11-02 03:18 - 00000000 __RHD C:\Users\Public\Desktop 2013-07-17 06:37 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Roaming\Adobe 2013-07-17 06:37 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Local\WeatherBlink 2013-07-17 06:37 - 2013-07-17 06:37 - 00000000 ____D C:\Users\Tech Support\AppData\Local\Google 2013-07-17 06:36 - 2013-07-17 06:36 - 00083784 _____ C:\Users\Tech Support\AppData\Local\GDIPFONTCACHEV1.DAT 2013-07-17 06:36 - 2013-07-17 06:36 - 00000020 ___SH C:\Users\Tech Support\ntuser.ini 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ___RD C:\Users\Tech Support\Desktop 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ____D C:\Users\Tech Support\AppData\Local\VirtualStore 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ____D C:\Users\Tech Support\AppData\Local\SupportSoft 2013-07-17 06:36 - 2013-07-17 06:36 - 00000000 ____D C:\users\Tech Support 2013-07-17 06:09 - 2006-11-02 04:52 - 00044718 _____ C:\Windows\setupact.log 2013-07-16 11:44 - 2013-02-04 15:19 - 00000000 ____D C:\Users\Gail\AppData\Local\PokerStars.NET 2013-07-13 05:51 - 2013-03-13 16:11 - 00001973 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2013-07-13 00:02 - 2013-07-13 00:00 - 00000000 ____D C:\Windows\System32\MRT 2013-07-11 00:54 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Microsoft.NET 2013-07-11 00:46 - 2006-11-02 04:47 - 00334648 _____ C:\Windows\System32\FNTCACHE.DAT 2013-07-11 00:44 - 2007-12-18 00:26 - 00586846 _____ C:\Windows\PFRO.log 2013-07-11 00:39 - 2006-11-02 04:37 - 00000000 ____D C:\Windows\System32\XPSViewer 2013-07-11 00:01 - 2006-11-02 04:37 - 00000000 ____D C:\Program Files\Windows Journal 2013-07-03 15:15 - 2007-12-29 12:14 - 00000000 ___RD C:\Users\Gail\Desktop 2013-06-28 07:09 - 2013-06-27 06:59 - 00000000 ____D C:\Users\Gail\AppData\Local\FileTypeAssistant 2013-06-27 15:54 - 2008-02-24 12:05 - 00004076 ___SH C:\Windows\System32\KGyGaAvL.sys 2013-06-27 15:54 - 2008-02-24 12:05 - 00000088 __RSH C:\Windows\System32\01C08C6115.sys 2013-06-27 15:54 - 2008-02-19 07:44 - 00000000 ____D C:\Users\Gail\AppData\Roaming\Corel 2013-06-27 09:54 - 2013-06-27 07:01 - 00000000 ____D C:\Program Files\MyPC Backup 2013-06-27 07:01 - 2013-06-27 07:01 - 00000886 _____ C:\Users\Gail\Desktop\MyPC Backup.lnk 2013-06-27 07:00 - 2006-11-02 03:18 - 00000000 ____D C:\Program Files\Common Files\microsoft shared 2013-06-27 06:58 - 2013-06-27 06:58 - 00000000 ____D C:\Program Files\FreeAllInOneMediaPlayer 2013-06-26 11:43 - 2013-02-03 13:28 - 00000000 ____D C:\Windows\System32\Drivers\NST 2013-06-26 11:43 - 2013-02-03 13:26 - 00000000 ____D C:\Windows\System32\Drivers\NAV 2013-06-26 11:42 - 2013-02-03 13:28 - 00002127 _____ C:\Users\Public\Desktop\Norton AntiVirus.lnk 2013-06-23 21:37 - 2006-11-02 02:24 - 75733144 _____ (Microsoft Corporation) C:\Windows\System32\mrt.exe 2013-06-17 14:10 - 2013-02-03 13:28 - 00142496 _____ (Symantec Corporation) C:\Windows\System32\Drivers\SYMEVENT.SYS 2013-06-17 14:10 - 2013-02-03 13:28 - 00007611 _____ C:\Windows\System32\Drivers\SYMEVENT.CAT ==================== Known DLLs (Whitelisted) ============ ==================== Bamital & volsnap Check ================= C:\Windows\explorer.exe => MD5 is legit C:\Windows\System32\winlogon.exe => MD5 is legit C:\Windows\System32\wininit.exe => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\services.exe => MD5 is legit C:\Windows\System32\User32.dll => MD5 is legit C:\Windows\System32\userinit.exe => MD5 is legit C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit ==================== EXE ASSOCIATION ===================== HKLM\...\.exe: exefile => OK HKLM\...\exefile\DefaultIcon: %1 => OK HKLM\...\exefile\open\command: "%1" %* => OK ==================== Restore Points ========================= Restore point made on: 2013-06-26 14:25:48 Restore point made on: 2013-06-27 11:52:29 Restore point made on: 2013-06-27 23:52:31 Restore point made on: 2013-06-28 21:00:21 Restore point made on: 2013-06-29 23:52:50 Restore point made on: 2013-06-30 21:00:23 Restore point made on: 2013-07-01 21:00:21 Restore point made on: 2013-07-02 23:59:24 Restore point made on: 2013-07-03 21:00:21 Restore point made on: 2013-07-04 22:08:13 Restore point made on: 2013-07-05 23:04:15 Restore point made on: 2013-07-06 21:00:20 Restore point made on: 2013-07-07 21:00:23 Restore point made on: 2013-07-08 09:53:37 Restore point made on: 2013-07-08 23:31:05 Restore point made on: 2013-07-09 22:34:14 Restore point made on: 2013-07-10 21:00:25 Restore point made on: 2013-07-11 00:00:33 Restore point made on: 2013-07-11 21:22:54 Restore point made on: 2013-07-12 14:19:53 Restore point made on: 2013-07-13 00:00:25 Restore point made on: 2013-07-17 09:03:36 Restore point made on: 2013-07-17 09:06:26 ==================== Memory info =========================== Percentage of memory in use: 14% Total physical RAM: 1981.88 MB Available physical RAM: 1701.37 MB Total Pagefile: 1915.61 MB Available Pagefile: 1767.61 MB Total Virtual: 2047.88 MB Available Virtual: 1972.51 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:222.79 GB) (Free:154.28 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive d: (NORTON) (CDROM) (Total:0.61 GB) (Free:0 GB) CDFS Drive i: () (Removable) (Total:0.12 GB) (Free:0.12 GB) FAT Drive x: (RECOVERY) (Fixed) (Total:10 GB) (Free:5.31 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 233 GB) (Disk ID: E0000000) Partition 1: (Not Active) - (Size=39 MB) - (Type=DE) Partition 2: (Not Active) - (Size=10 GB) - (Type=07 NTFS) Partition 3: (Active) - (Size=223 GB) - (Type=07 NTFS) ======================================================== Disk: 5 (Size: 121 MB) (Disk ID: 00324CE4) Partition 1: (Active) - (Size=121 MB) - (Type=06) LastRegBack: 2013-07-17 09:40 ==================== End Of Log ============================
  6. Thanks for the prompt reply- I have to step away for a couple of hours but will try when I get back and will reply as I'm always looking for new tools in my tool kit.
  7. I am a repair tech who has removed a number of Money Pak but this one has me perplexed and I need the help of folks smarter than me. The screen is black and says Department of Justice so it looks a little different from the others but still demanding money etc.....and of course hijacks the whole system. I have the system working off a new account and could just delete old account but what fun is that. So I booted in Safe Mode Command Prompt>Created a New User Account and DL and ran Malware Bytes Full with zero items found. I also went ahead and ran Hitman Pro and found 2 tracking cookies but nothing else. Rebooted machine to main account and its still there so I'm stumped and attached picture of screen as again I have seen a number of them but not in this format with black background. Chris
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