RodTucan

By Jove, I think you've done it! I've run a few scans, and everything has come up clean. Unless you have a suggestion for some additional technical scan, just to do a final double-check, maybe the bad nasties are gone! yay I tried to reinstall IE, but it wouldn't let me install v. 9 or v. 10, even after the MS uninstaller was run, because "there was a newer version on my hard drive". So anyway, this morning MS had downloaded a large 'security update' to IE 9, which installed, and it seems to be functioning now. I have appreciated your help all along and your technical knowledge. Thank you, Kevin. Blessings on your head. Rod

07142013_133113.log Hi Kevin, Thank you for the additional help. I have run the OTL scan with the parameters you defined. The file is attached. IE seems to be corrupted. I am going to install a fresh version of it. It will come up but won't open websites unless I click on a link (for example, from a google search page). If there are any other scans you think I should run, please let me know. Your help has been greatly appreciated. Thank you, Rod

Hi Kevin, Here is the Extras.txt file. Extras.Txt Thanks, Rod

OTL.Txt Hi Kevin, Yes, I plan to use Kaspersky. Thanks for all your time and effort helping me straighten out this hard drive. Rod

07132013_104910.log Hi Kevin, Attached is the .txt file produced by the OTMoveit procedure. Thank you for helping me clean up this computer. I haven't done anything on removing the partition - should I wait? I keep wondering if there might be something lurking on the other part of the hard drive that is apparently not being scanned during these procedure. Rod

ESET scan.txt Hi Kevin, 1. Attached is the ESET Scan file. At least the list is shorter, this time. 2. The pre-scan recognized Kaspersky and something called ALWIL Software as AV programs. 3. Prior to my original post, I had tried several ways to restore the HOSTS file, but it seems it still has bogus files in it. How to fix? I will look next at the partition info. Thanks - Rod

Hi Kevin, Are there any further steps I should take, or any other scans you want run? Thank you, Rod

Question: Are the scans etc reading the full hard drive? because of the deleted partition. The second partition (that had Windows 8 on it) was deleted, but the computer has not recognized the full 750 gigs since that time. Thanks, Rod

ComboFix2.txt ComboFix-quarantined-files.txt Hi Kevin, Thanks for the reply. I did see that two AV programs are still running, but wanted to wait until you had a chance to go over the file and ok changes. Not sure why it is still there, because I did run the MS remove file program from the link you included in your first reply, before I ran ComboFix. I will remove it again. Rod

Let's try that again. ComboFix.txt file attached. Thanks in advance for your help. Much appreciated. Rod ComboFix.txt

Hi Kevin, Here is the ComboFix.txt file. Let me know what you find. THANKS for your help in advance. Rod

Hi Kevin, OK, I ran ComboFix and have the log file. The forum software wouldn't let me "attach" the file of that type to my reply. When I tried to copy and paste the text file onto the page, Chrome hung twice. What to do? How do I get these ComboFix program printouts to you? Also, I ran ComboFix twice and saved both files (one marked as old_), as the first time it downloaded it automatically saved to the downloads folder. So redownloaded onto the desktop and ran again. Thanks in advance! Rod

Hi there, Bought a used Acer laptop. Sad to say, I found it massively infected. I have not yet done a reinstall. I've been trying to get the hard drive clean before making any backups for installing. I've run scans by Kaspersky, Malwarebytes, SpyBot S&D, and Hijack this. Just when I think it is clean, another trojan or badstuff gets found. I've attached dds.txt. Any help appreciated. One other question -- the hard drive is 750 gigs. The original owner had a copy of Windows 8 on a partition, and I deleted the partition and the Windows 8, but the machine is not recognizing the full hard drive. Maybe some of the badguys are hiding there? How do I restore the full hard drive space? Thanks for any and all help. What other info do you need? Would like to get this cleared up at least enough to do a reinstall. Does formatting get ride of malware? Many thanks in advance! Rodattach.txtdds.txt