Jump to content

CatByte

Staff
  • Content Count

    1,393
  • Joined

  • Last visited

Everything posted by CatByte

  1. Is Chrome synced? Does this only happen in Chrome and Edge? Were you able to reset Edge? Are you on a specific site when this happens as it may be the sites themselves with the issue? Please follow the instructions here, including running adwCleaner:
  2. Let's reinstall both browsers If you have Google Chrome bookmarks, please back them up before proceeding. Instructions on how to do so can be found here: http://www.wikihow.com/Export-Bookmarks-from-Chrome Uninstall Software Press the Windows Key + R on your keyboard at the same time. Type appwiz.cpl and click OK. Search for the following program, right-click the program and click Uninstall. Google Chrome Follow the prompts to uninstall the program. Reboot your computer after uninstallation. Please let me know if uninstallation of the program was successful. Important: Press the Windows Key + R on your keyboard at the same time. Copy and paste the text below into the Run box and click OK. C:\Users\username\AppData\Local\Google\Chrome A folder named Chrome will open. Right-click the User Data folder inside and click Delete. Please ensure you carry out the instructions above. If you encounter any issues during the deletion of the User Data folder, please stop and let me know. Google Chrome Installation Download and install Google Chrome using the link below. → https://www.google.com/chrome Please hold-off on singing into your Google account before checking if the issue is still present. NEXT Open the WinX Menu and click on Settings Select Apps > under the Apps and features section, search for Microsoft Edge. Now click on the Advanced options button to open the advanced menu. Scroll down to the Reset section and select the Reset button. Windows will reset your Edge browser settings, keeping your Favorites intact
  3. see if you can run Chrome with the extensions disabled, it may be a recently installed extension causing the issue https://www.thewindowsclub.com/chrome-incognito-mode-safe Let me know if that makes a difference.
  4. Hello and welcome to the Malwarebytes Forum, There are no obvious signs of any infection in the logs. I suspect it is webpage based redirects that are occurring. Do you recall which particular websites you are visiting when this happens? Adding an adblocker to your browser extensions may assist. www.ublock.org, www.adblockplus.org or https://adguard.com/en/adguard-browser-extension/overview.html are all good ones to consider. Clean out your browser cache as well: While the Chrome browser is open Press Ctrl + Shift + Del to open the Clear Browsing Data Window. Click the Clear browsing data button.
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.