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CatByte

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  1. CatByte

    Api.Testrequest.info

    Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks
  2. CatByte

    Api.Testrequest.info

    you are quite welcome
  3. CatByte

    Api.Testrequest.info

    ok, How are things running now, are you still getting IP blocks with chrome?
  4. CatByte

    Api.Testrequest.info

    Hello TheSirPancake. Your Windows Defender has alerted on this Chrome extension CHR Extension: (Adblocker for Youtube™) - C:\Users\Isaac\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhhhfgfhbjnkpaoedekoofphhbagpooj [2018-04-08] I do recommend uninstalling that extension: NEXT There does appear to be infection present. Please upload the following to Virus total is still present C:\Program Files (x86)\FpyEWGzDFWVVpLycIFR\RyJgGGl.dll C:\Program Files (x86)\muZPPgwvU\vcPFlq.dll C:\Program Files (x86)\GYHHaWMnbkQU2\wvhcEPmFVlCqx.dll These actual names might not be there but random names using the same format might still be if you could upload those please: http://www.virustotal.com Use the browse button on that page to navigate to the location of the file to be scanned. In the right hand panel, click on the file "C:\Program Files (x86)\FpyEWGzDFWVVpLycIFR\RyJgGGl.dll" then click the open button. The file will now be displayed in the submit box. Scroll down a bit and click "send file", wait for the results If you get a message saying File has already been analyzed: click Reanalyze file now Once scanned, copy and paste the link to the results page in your next reply. Make sure you have copied and saved the results before continuing. Do the same for the following files: C:\Program Files (x86)\muZPPgwvU\vcPFlq.dll C:\Program Files (x86)\GYHHaWMnbkQU2\wvhcEPmFVlCqx.dll NEXT Please do the following: Download the attached fixlist.txt file and save it to the Downloads folder, where FRSTEnglish.exe is saved. Fixlist.txt NOTE. It's important that both files, FRSTEnglish.exe and fixlist.txt are in the same location or the fix will not work. Run the FRSTEnglish.exe program and press the Fix button just once and wait. The tool will make a log in the same folder as where the FRST program is saved. (Fixlog.txt). Please attach it to your reply. (note: sometimes the program will need to reboot - please allow it to do so) NEXT Please run the following: Please download AdwCleaner from the following link and save it to your desktop or downloads folder. adwCleaner Please wait and look toward the top or bottom of your browser for the option to Run or Save. Click Save to save the file. Double click on AdwCleaner.exe to run the tool. Click on the Scan Now button After the scan has finished... click on the Clean and Repair button. (A reboot will be required) Press OK again to allow AdwCleaner to restart the computer and complete the removal process. After rebooting, a log file report AdwCleaner.txt will open automatically. If it does not > click on Log Files on the left, find the most recent scan log and open it, save it to your desktop. Attach that log file to your next reply. Please let me know if there are any outstanding issues.
  5. https://www.malwarebytes.com/eula/ Firefox is correct. It is stated in the eula. Sec.2.(a)
  6. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks
  7. Trying to dig out the source from those user preferences is like trying to find a needle in a haystack, so it's best to delete them, uninstall then use an adblocker to minimize exposure and move on. Then be careful about any extensions you choose to install, research them first. Also when installing or updating programs, watch the installations carefully for any third party installs and be sure to opt out as they are always checked off to install by default Personally I use ublock, but both are very good, use which one you prefer.
  8. The sync feature has a lot to do with it. Chromes the most popular browser so therefore there are more attempts to compromise it with adware. Personally, I use FireFox, but none of the browsers are immune, so use the one you like the best. Add an adblocker > www.ublock.org is a good one. That will help to minimize exposure. Right click and delete the FRST program and logs and you should be good to go.
  9. Is the User Data folder there? (If so, delete it) Did you find the Chrome Folder in AppData? If so, then that's fine, re-install Chrome and see how it goes.
  10. yes, this should resolve it Just make sure that you are not synced as that will cause it to return See the info in this post https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/
  11. yes, Back up your bookmarks first before you uninstall. Be sure to delete the profile folder as well: (type %appdata% into the search box to open the folder) C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default << right click and delete this folder Note: “AppData” is a hidden folder, so you will need to show hidden files and folders.
  12. The good news is that there are no obvious signs of any infection on the PC, so the issue is isolated to the browser(s) There are signs of pirated software on the PC though and having stolen software on the PC brings about it's own set of security risks. You will be much more vulnerable to exploitation. I recommend uninstalling the pirated programs (Threattrack Security, Office) Please confirm that the blocks only occur while using FireFox and Chrome and not IE or Edge? If it is isolated to Chrome and FireFox, then those browsers need to be completely uninstalled and re-installed and the profile folders deleted. Chrome also needs to be unsynced or the problem will return. https://support.google.com/chrome/answer/95319?co=GENIE.Platform%3DDesktop&hl=en https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Make sure you follow the instructions for removing the user data and settings. Please let me know how it goes
  13. Hello rekamyenoM Let's get a diagnostic scan of the PC to see what is going on. Please download the appropriate version of Farbar Recovery Scan Tool (FRST.exe) from here: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ save it to your desktop. Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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