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streetsider

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  1. I used the uninstaller, and my user account stopped loading completely (aside from in safe mode). I believe there may be corrupted files and remnants somewhere in my computer's system and I don't want to tamper with that, so I'm taking it in to be checked out tomorrow. Regardless of that, thank you so much for helping me narrow down the cause of this issue and address any malware on the computer. It's appreciated.
  2. There's no listing for Kaspersky under my installed programs, nor in the program folder itself. I believe Kaspersky may have an uninstaller to download online though. However, could OTC have impacted this? It started again after I ran the program.
  3. I ran into a problem. After running OTC and restarting, my computer is starting to show the same symptoms I started out with; the entire screen is light blue and takes some time to load. I also noticed I have a large amount of Kaspersky files still left in My Programs, but I don't want to touch them. I'm at a loss again.
  4. Thank you so much for the help!

  5. AVG came up clean. Security Check log: Results of screen317's Security Check version 0.99.68 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 10 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Disabled! AVG Internet Security 2013 Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 Java 7 Update 25 Adobe Flash Player 10 Flash Player out of Date! Mozilla Firefox 21.0 Firefox out of Date! Google Chrome 28.0.1500.63 Google Chrome 28.0.1500.71 ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe AVG avgwdsvc.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 1% ````````````````````End of Log``````````````````````
  6. AdwCleaner log: AdwCleaner v2.304 - Logfile created 07/03/2013 at 13:53:43# Updated 03/07/2013 by Xplode# Operating system : Windows 7 Professional Service Pack 1 (64 bits)# User : admin - GAMINGPC# Boot Mode : Normal# Running from : C:\Users\admin\Desktop\adwcleaner.exe# Option [search] ***** [services] ***** ***** [Files / Folders] ***** ***** [Registry] ***** ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16464 [OK] Registry is clean. -\\ Mozilla Firefox v21.0 (en-US) File : C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\z2bbz9b6.default\prefs.js [OK] File is clean. File : C:\Users\General\AppData\Roaming\Mozilla\Firefox\Profiles\qd9jt8t6.default\prefs.js [OK] File is clean. -\\ Google Chrome v28.0.1500.63 File : C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. File : C:\Users\General\AppData\Local\Google\Chrome\User Data\Default\Preferences [OK] File is clean. ************************* AdwCleaner[R1].txt - [1033 octets] - [03/07/2013 13:53:43] ########## EOF - C:\AdwCleaner[R1].txt - [1093 octets] ##########
  7. Hello, I'm back. The RogueKiller log: RogueKiller V8.6.2 _x64_ [Jul 2 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : admin [Admin rights] Mode : Scan -- Date : 07/02/2013 19:55:10 | ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 3 ¤¤¤ [HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 0 ¤¤¤ ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> %SystemRoot%\System32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: ST9250410AS ATA Device +++++ --- User --- [MBR] b95664e57f2e42037a1593611c49ef3e [bSP] 7ff94f94a5d7749b59c7820d24ab60ec : Windows 7/8 MBR Code Partition table: 0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 238373 Mo User = LL1 ... OK! User = LL2 ... OK! +++++ PhysicalDrive1: ST9250410AS ATA Device +++++ --- User --- [MBR] 8c615fc8cdedecc77db59009702fe8e2 [bSP] 164e2e83374693bee3ff2389c327f5f1 : Windows 7/8 MBR Code Partition table: 0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 238473 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[0]_S_07022013_195510.txt >>
  8. It seems I should have waited for a response, as I uninstalled and reinstalled AVG. I'm sorry for causing any issues here. I restarted my computer and it booted normally, and I was able to start Windows firewall as well. I used AVG's uninstaller from their website after this; after this, the firewall and all components are working. However, I still believe there may be something on the computer regardless. Unfortunately, I never got to run a scan and I'm out of town until Wednesday. When I return, I'll do what needs to be done as soon as possible. Thank you for the help.
  9. I recently attempted to switch my antivirus from AVG to Kaspersky, and things went downhill from there. My computer loaded my desktop slower upon log in. I updated Windows and it started taking over five minutes or just didn't load at all. It booted normally in safe mode though. I performed a system restore, it loads faster, and AVG is installed; however, the firewall and all its services cannot be turned on, the same goes for Windows firewall as well. I checked under services and clicked "start" for the AVG firewall, and I received an error with this code: 536805315. I recieved an error for Windows firewall as well. I started Malwarebytes and it said the database was missing or corrupt, so I updated. According to the scan, nothing is there but something is telling me otherwise. Logs: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.25.2 Run by admin at 19:26:28 on 2013-06-29 Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8190.5878 [GMT -5:00] . AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664} FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe C:\Windows\system32\nvvsvc.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\System32\svchost.exe -k HPZ12 C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\Wacom_Tablet.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\SearchIndexer.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe C:\Windows\system32\Wacom_Tablet.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Logitech\SetPointP\SetPoint.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\NVIDIA Corporation\Display\nvtray.exe C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Windows\system32\notepad.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . mWinlogon: Userinit = userinit.exe BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun uRun: [AdobeBridge] <no file> mRun: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000 IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll TCP: NameServer = 64.233.207.8 64.233.207.9 TCP: Interfaces\{F3ED5CA2-BC49-4ABC-96EA-BAB484A78FC4} : DHCPNameServer = 64.233.207.8 64.233.207.9 Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\SetPointSmooth.dll x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned> x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll x64-SSODL: WebCheck - <orphaned> . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\z2bbz9b6.default\ FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: C:\Program Files (x86)\TabletPlugins\npwacom.dll FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1200112.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\Windows\SysWOW64\npmproxy.dll FF - ExtSQL: 2013-05-27 21:49; web2pdfextension@web2pdf.adobedotcom; C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn FF - ExtSQL: !HIDDEN! 2013-03-04 21:42; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 . ============= SERVICES / DRIVERS =============== . R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328] R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120] R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-16 111968] R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800] R1 AppleCharger;AppleCharger;C:\Windows\System32\drivers\AppleCharger.sys [2013-2-28 21616] R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2010-7-12 50296] R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464] R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032] R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2013-2-28 283200] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-25 418376] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-25 701512] R2 Motorola Device Manager;Motorola Device Manager Service;C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2013-3-25 121144] R2 PST Service;PST Service;C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2013-5-30 65657] R2 RtNdPt60;Realtek NDIS Protocol Driver;C:\Windows\System32\drivers\RtNdPt60.sys [2013-2-28 32544] R2 TabletServiceWacom;TabletServiceWacom;C:\Windows\System32\Wacom_Tablet.exe [2013-4-24 6245744] R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C60x64.sys [2013-2-28 99440] R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-25 25928] S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696] S2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2012-12-10 1342024] S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-16 5814904] S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 AppleChargerSrv;AppleChargerSrv;system32\AppleChargerSrv.exe --> system32\AppleChargerSrv.exe [?] S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\System32\drivers\motfilt.sys [2009-1-29 6144] S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168] S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\System32\drivers\motccgp.sys [2012-6-11 22016] S3 motccgpfl;MotCcgpFlService;C:\Windows\System32\drivers\motccgpfl.sys [2012-1-25 9728] S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\System32\drivers\Motousbnet.sys [2012-6-8 27136] S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\System32\drivers\motusbdevice.sys [2011-11-8 11776] S3 RTTEAMPT;Realtek Teaming Protocol Driver (NDIS 6.2);C:\Windows\System32\drivers\RtTeam60.sys [2013-2-28 48416] S3 RTVLANPT;Realtek Vlan Protocol Driver (NDIS 6.2);C:\Windows\System32\drivers\RtVlan620.sys [2013-2-28 32360] S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136] S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096] S3 TEAM;Realtek Virtual Miniport Driver for Teaming (NDIS 6.2);C:\Windows\System32\drivers\RtTeam60.sys [2013-2-28 48416] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] S3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2013-4-24 18216] . =============== Created Last 30 ================ . 2013-06-28 21:35:57 -------- d-----w- C:\ProgramData\Kaspersky Lab 2013-06-28 21:35:57 -------- d-----w- C:\Program Files (x86)\Kaspersky Lab 2013-06-28 21:30:48 -------- d-----w- C:\Users\admin\AppData\Local\Avg2013 2013-06-23 22:49:47 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2013-06-15 22:21:56 -------- d-----w- C:\Program Files (x86)\EA Games 2013-06-15 20:37:22 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll 2013-06-15 20:37:22 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2013-05-31 01:23:56 -------- d-----w- C:\Program Files (x86)\Lame For Audacity 2013-05-31 01:21:56 -------- d-----w- C:\Program Files (x86)\Audacity 2013-05-31 00:29:21 -------- d-----w- C:\ProgramData\Motorola . ==================== Find3M ==================== . 2013-05-05 03:54:00 1682 --sha-w- C:\ProgramData\KGyGaAvL.sys 2013-05-05 03:51:47 88 --sh--r- C:\ProgramData\43069E8248.sys 2013-04-04 19:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys . ============= FINISH: 19:26:53.66 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume1 Install Date: 2/28/2013 9:52:12 PM System Uptime: 6/29/2013 6:49:49 PM (1 hours ago) . Motherboard: Gigabyte Technology Co., Ltd. | | GA-78LMT-S2P Processor: AMD FX-6100 Six-Core Processor | Socket M2 | 3300/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 233 GiB total, 95.98 GiB free. D: is CDROM () E: is FIXED (NTFS) - 233 GiB total, 230.281 GiB free. F: is CDROM () G: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller Device ID: PCI\VEN_1969&DEV_1091&SUBSYS_E0001458&REV_10\4&1F909778&0&0030 Manufacturer: Qualcomm Atheros Name: Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller PNP Device ID: PCI\VEN_1969&DEV_1091&SUBSYS_E0001458&REV_10\4&1F909778&0&0030 Service: L1C . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: AVG AVI Loader Driver Device ID: ROOT\LEGACY_AVGLDX64\0000 Manufacturer: Name: AVG AVI Loader Driver PNP Device ID: ROOT\LEGACY_AVGLDX64\0000 Service: Avgldx64 . ==== System Restore Points =================== . RP84: 6/25/2013 4:28:56 PM - Installed TheSims3EP10 RP85: 6/28/2013 4:29:23 PM - Removed AVG 2013 RP86: 6/28/2013 4:30:50 PM - Removed AVG 2013 RP87: 6/28/2013 7:26:30 PM - Windows Update . ==== Installed Programs ====================== . 64 Bit HP CIO Components Installer Adobe Acrobat XI Pro Adobe AIR Adobe Community Help Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX Adobe Flash Professional CS5.5 Adobe Photoshop CS5.1 Adobe Shockwave Player 12.0 AIO_Scan Alice: Madness Returns Apple Application Support Apple Mobile Device Support Apple Software Update Audacity 2.0.3 AVG 2013 Bonjour BufferChm C4200 c4200_Help CCleaner CDBurnerXP Copy DAEMON Tools Lite Destinations DeviceDiscovery DMC Devi May Cry © Capcom version 1 DocProc Dual-Core Optimizer eReg FirstClass Client GIMP 2.8.4 Google Chrome Google Update Helper GPBaseService2 High-Logic FontCreator 6.0 HP Imaging Device Functions 13.0 HP Photosmart C4200 All-In-One Driver Software 13.0 Rel. 1 hp print screen utility HP Smart Web Printing 4.51 HP Solution Center 13.0 HP Update HPPhotoGadget HPProductAssistant iTunes Java 7 Update 25 Java Auto Updater LAME v3.99.3 (for Windows) Logitech SetPoint 6.52 Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) Microsoft Games for Windows - LIVE Redistributable Microsoft Games for Windows Marketplace Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Office 64-bit Components 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft WSE 3.0 Runtime Microsoft_VC80_ATL_x86 Microsoft_VC80_ATL_x86_x64 Microsoft_VC80_CRT_x86 Microsoft_VC80_CRT_x86_x64 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFC_x86_x64 Microsoft_VC80_MFCLOC_x86 Microsoft_VC80_MFCLOC_x86_x64 Microsoft_VC90_ATL_x86 Microsoft_VC90_ATL_x86_x64 Microsoft_VC90_CRT_x86 Microsoft_VC90_CRT_x86_x64 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFC_x86_x64 Microsoft_VC90_MFCLOC_x86 Microsoft_VC90_MFCLOC_x86_x64 Motorola Device Manager Motorola Device Software Update Motorola Mobile Drivers Installation 6.0.0 Mozilla Firefox 21.0 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP3 Parser NVIDIA Control Panel 314.07 NVIDIA Graphics Driver 314.07 NVIDIA HD Audio Driver 1.3.23.1 NVIDIA Install Application NVIDIA PhysX NVIDIA PhysX System Software 9.12.1031 NVIDIA Update 1.12.12 NVIDIA Update Components OCR Software by I.R.I.S. 13.0 ON_OFF Charge B11.1102.1 Origin Paint.NET v3.5.10 PDF Settings CS5 PS_AIO_Software_min Realtek Ethernet Diagnostic Utility Realtek High Definition Audio Driver RPG MAKER VX Ace RTP RPG Maker VX RTP s3pe - Sims3 Package Editor Scan Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition SmartWebPrinting SolutionCenter Status swMSM The Sims™ 3 The Sims™ 3 70s, 80s, & 90s Stuff The Sims™ 3 Ambitions The Sims™ 3 Diesel Stuff The Sims™ 3 Fast Lane Stuff The Sims™ 3 Generations The Sims™ 3 High-End Loft Stuff The Sims™ 3 Island Paradise The Sims™ 3 Late Night The Sims™ 3 Master Suite Stuff The Sims™ 3 Outdoor Living Stuff The Sims™ 3 Pets The Sims™ 3 Seasons The Sims™ 3 Showtime The Sims™ 3 Supernatural The Sims™ 3 Town Life Stuff The Sims™ 3 University Life The Sims™ 3 World Adventures Toolbox TrayApp UnloadSupport Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Visual Studio 2008 x64 Redistributables Visual Studio 2010 x64 Redistributables VLC media player 2.0.5 Wacom Tablet WebReg WebTablet IE Plugin WebTablet Netscape Plugin Windows Live ID Sign-in Assistant WinRAR 4.20 (64-bit) . ==== Event Viewer Messages From Past Week ======== . 6/29/2013 7:25:52 PM, Error: Service Control Manager [7024] - The AVG WatchDog service terminated with service-specific error %%-536805315. 6/29/2013 7:11:37 PM, Error: Service Control Manager [7024] - The AVG Firewall service terminated with service-specific error %%-536805289. 6/29/2013 6:50:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 6/29/2013 6:50:27 PM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753637. 6/29/2013 6:41:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 6/29/2013 6:38:58 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 6/29/2013 6:38:58 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 6/29/2013 6:38:58 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 6/29/2013 6:38:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 6/29/2013 6:38:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 6/29/2013 6:38:53 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 6/29/2013 6:38:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 6/29/2013 6:38:36 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AppleCharger CSC DfsC discache KLIF KLIM6 kltdi kneps NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 6/29/2013 6:38:36 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 6/29/2013 5:58:10 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect. 6/29/2013 5:57:56 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. 6/28/2013 1:55:34 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. 6/27/2013 11:50:13 PM, Error: Service Control Manager [7043] - The AVGIDSAgent service did not shut down properly after receiving a preshutdown control. 6/27/2013 11:13:29 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2. . ==== End Of File ===========================
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