Is PUP.Zugo a problem for me? Not sure what it is or how it got on my computer. I use Zone Alarm Extreme as my Firewall, Anti-Virus/Spyware, and Internet Security program--including PC Tune-Up to clean and defrag when needed for backing up my computer system files. CCleaner is used daily as a stand alone when I'm finished using my computer and internet before shutting down; along with Click&Clean and History Eraser for Chrome after surfing (I never(99.9%) use IE unless mandated for rare downloads). There is some mild drag in internet speed but the only problem that I've been faced with is my battery icon states that my power pack is plugged in but not charging and when I boot my computer up I have to press F1 to get into Windows on every boot up. Not sure if any of these things are interrelated that's why I'm here. BELOW ARE THE DDS AND ATTACH FILES RESPECTIVELY ======================================================================================================= DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16611 BrowserJavaVersion: 10.17.2Run by jungianjoe at 9:27:41 on 2013-06-27Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.8124.5197 [GMT -4:00].AV: ZoneAlarm Extreme Security Antivirus *Enabled/Updated* {DE038A5B-9EDD-18A9-2361-FF7D98D43730}SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: ZoneAlarm Extreme Security Anti-Spyware *Enabled/Updated* {65626BBF-B8E7-1727-19D1-C40FE3537D8D}FW: ZoneAlarm Extreme Security Firewall *Enabled* {E6380B7E-D4B2-19F1-083E-56486607704B}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Windows\system32\svchost.exe -k LocalServiceC:\Program Files\Dell\DellDock\DockLogin.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exeC:\Program Files\NVIDIA Corporation\Display\nvxdsync.exeC:\Windows\system32\nvvsvc.exeC:\Windows\system32\WLANExt.exeC:\Windows\system32\Dwm.exeC:\Program Files\NVIDIA Corporation\Display\nvtray.exeC:\Program Files\CheckPoint\ZAForceField\IswSvc.exeC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Windows\system32\taskhost.exeC:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exeC:\Program Files\CheckPoint\ZAForceField\ForceField.exeC:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exeC:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\Logitech\SetPointP\SetPoint.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exec:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exeC:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeC:\Program Files (x86)\Google\Update\1.3.21.145\GoogleCrashHandler.exeC:\Program Files\Realtek\Audio\HDA\AERTSr64.exeC:\Program Files\Realtek\Audio\HDA\RAVBg64.exec:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exeC:\Program Files (x86)\FileHippo.com\UpdateChecker.exeC:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exeC:\Windows\System32\spool\drivers\x64\3\E_YATIHSA.EXEC:\Windows\System32\spool\drivers\x64\3\E_YATIHSA.EXEC:\Users\jungianjoe\AppData\Local\Programs\Google\MusicManager\MusicManager.exeC:\Program Files (x86)\Google\Update\1.3.21.145\GoogleCrashHandler64.exeC:\Program Files\Dell\DellDock\DellDock.exeC:\Users\jungianjoe\AppData\Roaming\Dropbox\bin\Dropbox.exeC:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXEC:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exeC:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exeC:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exeC:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exeC:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.acC:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\CyberLink\Shared files\brs.exeC:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exeC:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exeC:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXEC:\PROGRA~2\CHECKP~1\ZONEAL~1\MAILFR~1\mantispm.exeC:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exeC:\Windows\system32\svchost.exe -k imgsvcC:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exeC:\Program Files\Intel\WiMAX\Bin\AppSrv.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Program Files\Intel\WiMAX\Bin\DMAgent.exeC:\Program Files\Intel\WiFi\bin\EvtEng.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exeC:\Windows\system32\wbem\unsecapp.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\system32\SearchIndexer.exeC:\Windows\system32\UI0Detect.exeC:\Windows\system32\svchost.exe -k bthsvcsC:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeC:\Windows\System32\svchost.exe -k secsvcsC:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeC:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXEC:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exeC:\Windows\explorer.exeC:\Windows\system32\taskeng.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.uProxyServer = :0uURLSearchHooks: {a94e8dc9-07aa-45a7-8af2-a0375473a5cd} - <orphaned>mWinlogon: Userinit = userinit.exe,BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllBHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin \TrustCheckerIEPlugin.dllBHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllBHO: Updater For Verizon Toolbar: {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dllBHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllBHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllBHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLLBHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllBHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllBHO: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dllTB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dllTB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllTB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllTB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dllTB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dlluRun: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /backgrounduRun: [showBatteryBar] "C:\Program Files\BatteryBar\ShowBatteryBar.exe" showuRun: [CAHeadless] c:\Program Files (x86)\Adobe\Elements Organizer 8.0\CAHeadless\ElementsAutoAnalyzer.exeuRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_YATIHSA.EXE /EPT "EPLTarget\P0000000000000000" /M "WorkForce 845"uRun: [EPLTarget\P0000000000000001] C:\Windows\System32\spool\DRIVERS\x64\3\E_YATIHSA.EXE /EPT "EPLTarget\P0000000000000001" /M "WorkForce 845"uRun: [Google Update] "C:\Users\jungianjoe\AppData\Local\Google\Update\GoogleUpdate.exe" /cuRun: [MusicManager] "C:\Users\jungianjoe\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"uRun: [MediaFire Tray] "C:\Users\jungianjoe\AppData\Local\MediaFire Express\mf_systray.exe" --boot-startmRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"mRun: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"mRun: [Acrobat Assistant 8.0] c:\program files (x86)\adobe\acrobat 9.0\acrobat\acrotray.exemRun: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startupmRun: [NUSB3MON] c:\program files (x86)\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exemRun: [iAStorIcon] c:\program files (x86)\intel\intel® rapid storage technology\iastoricon.exemRun: [ArcSoft Connection Service] c:\program files (x86)\common files\arcsoft\connection service\bin\acdaemon.exemRun: [Adobe Acrobat Speed Launcher] c:\program files (x86)\adobe\acrobat 9.0\acrobat\acrobat_sl.exemRun: [VERIZONDM] "c:\program files (x86)\verizondm\bin\sprtcmd.exe" /p verizondmmRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"mRun: [bDRegion] c:\program files (x86)\cyberlink\shared files\brs.exemRun: [ZoneAlarm] C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exedRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrundRunOnce: [DeleteEngineAfterUpdate] reg DELETE HKCU\Software\AppDataLow\Software\ConduitEngine /fStartupFolder: C:\Users\JUNGIA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exeStartupFolder: C:\Users\JUNGIA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\jungianjoe\AppData\Roaming\Dropbox\bin\Dropbox.exemPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.htmlIE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.htmlIE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.htmlIE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.htmlIE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmIE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmIE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllIE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllIE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm.INFO: HKCU has more than 50 listed domains.If you wish to scan all of them, select the 'Force scan all domains' option...INFO: HKLM has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option..TCP: NameServer = 192.168.1.1TCP: Interfaces\{DDF187AA-0F45-4532-862F-40F02F6C3032} : DHCPNameServer = 192.168.1.1Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLHandler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dllHandler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dllHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dllHandler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllSSODL: WebCheck - <orphaned>mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe" --configure-user-settings -- verbose-logging --system-level --multi-install --chromex64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dllx64-BHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin \TrustCheckerIEPlugin.dllx64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLLx64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dllx64-TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dllx64-Run: [intelWirelessWiMAX] "C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe" /tasktray /nosplashx64-Run: [synTPEnh] C:\Program Files (x86)\synaptics\syntp\syntpenh.exex64-Run: [QuickSet] c:\program files\dell\quickset\quickset.exex64-Run: [intelWireless] "c:\program files\common files\intel\wirelesscommon\ifrmewrk.exe" /tf intel wireless trayx64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGamingx64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -sx64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3 x64-Run: [iSW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dllx64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm.INFO: x64-HKLM has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option..x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLx64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dllx64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dllx64-SSODL: WebCheck - <orphaned>Hosts: 127.0.0.1 www.spywareinfo.com.============= SERVICES / DRIVERS ===============.R?2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-6-7 408576]R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-12-6 55280]R0 SmartDefragDriver;SmartDefragDriver;C:\Windows\System32\drivers\SmartDefragDriver.sys [2013-6-21 17720]R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing \NetworkLicenseServer.exe [2009-5-14 759048]R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-18 169312]R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-1-2 98208]R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]R2 EpsonCustomerParticipation;EpsonCustomerParticipation;C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [2011-6-9 555392]R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-12-6 13336]R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys [2012-11-22 33712]R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe [2012-11-22 828072]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-6-24 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-6-24 701512]R2 NvtlService;NovaCore SDK Service;C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-12-29 83456]R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-9-6 206120]R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-12-29 383416]R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-9-6 185640]R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-6 2533400]R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-6-7 911872]R3 bpenum;bpenum;C:\Windows\System32\drivers\bpenum.sys [2010-5-16 71168]R3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2010-10-30 344616]R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-10-30 39464]R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-12-6 175168]R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-12-6 56344]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-6-24 25928]R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-5-31 7689216]R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-2-10 82432]R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-2-10 181760]R3 qicflt;upper Device Filter Driver;C:\Windows\System32\drivers\qicflt.sys [2010-10-30 29288]R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]S2 CLKMSVC10_9EC60124;CyberLink Product - 2010/12/06 14:37:11;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2011-3-7 241648]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]S2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 348152]S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-3 162408]S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-4-1 183560]S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\System32\drivers\motfilt.sys [2009-1-29 6144]S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-8-8 57280]S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2013-2-5 1512448]S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-12-14 158976]S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2010-10-30 160880]S3 motandroidusb;Mot ADB Interface Driver;C:\Windows\System32\drivers\motoandroid.sys [2009-7-10 31744]S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\System32\drivers\motccgp.sys [2012-6-11 22016]S3 motccgpfl;MotCcgpFlService;C:\Windows\System32\drivers\motccgpfl.sys [2012-1-25 9728]S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\System32\drivers\Motousbnet.sys [2012-6-8 27136]S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-8 19456]S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-8 57856]S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-14 1255736].=============== Created Last 30 ================.2013-06-26 01:22:23 9552976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{B8E5E2A4-E317-4C71-B80C-6106DB85C4E3}\mpengine.dll2013-06-25 03:10:16 -------- d-----w- C:\Users\jungianjoe\AppData\Roaming\Malwarebytes2013-06-25 03:10:08 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys2013-06-25 03:10:08 -------- d-----w- C:\ProgramData\Malwarebytes2013-06-25 03:10:08 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware2013-06-22 02:44:19 32600 ----a-w- C:\Windows\System32\SmartDefragBootTime.exe2013-06-22 02:43:47 17720 ----a-w- C:\Windows\System32\drivers\SmartDefragDriver.sys2013-06-21 23:49:13 108968 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll2013-06-15 17:05:05 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb2013-06-15 17:05:05 2706432 ----a-w- C:\Windows\System32\mshtml.tlb2013-06-15 17:05:04 279040 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll2013-06-15 17:05:04 218112 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll2013-06-12 02:06:05 751104 ----a-w- C:\Windows\System32\win32spl.dll2013-06-12 02:06:05 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll2013-06-12 02:06:00 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys2013-06-12 02:04:59 1887232 ----a-w- C:\Windows\System32\d3d11.dll2013-06-12 02:04:59 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll.==================== Find3M ====================.2013-06-21 23:49:08 972712 ----a-w- C:\Windows\System32\deployJava1.dll2013-06-21 23:49:08 1093032 ----a-w- C:\Windows\System32\npdeployJava1.dll2013-06-19 02:11:32 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2013-06-19 02:11:32 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe2013-05-17 01:25:57 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll2013-05-17 01:25:27 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll2013-05-17 01:25:26 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll2013-05-17 01:25:26 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll2013-05-17 00:59:03 2241024 ----a-w- C:\Windows\System32\wininet.dll2013-05-17 00:58:10 3958784 ----a-w- C:\Windows\System32\jscript9.dll2013-05-17 00:58:08 67072 ----a-w- C:\Windows\System32\iesetup.dll2013-05-17 00:58:08 136704 ----a-w- C:\Windows\System32\iesysprep.dll2013-05-14 12:23:25 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe2013-05-14 08:40:13 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll2013-05-02 06:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe2013-04-17 07:02:06 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll2013-04-17 06:24:46 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys.============= FINISH: 9:30:27.34 =============== .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Ultimate Boot Device: \Device\HarddiskVolume2Install Date: 12/13/2010 5:51:51 PMSystem Uptime: 6/27/2013 7:27:05 AM (2 hours ago).Motherboard: Dell Inc. | | 00YWG2Processor: Intel® Core i7 CPU Q 740 @ 1.73GHz | U2E1 | 919/133mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 581 GiB total, 333.774 GiB free.D: is CDROM ().==== Disabled Device Manager Items =============.Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}Description: Intel® Turbo Boost Technology DriverDevice ID: PCI\VEN_8086&DEV_3B32&SUBSYS_046E1028&REV_06\3&11583659&0&FEManufacturer: IntelName: Intel® Turbo Boost Technology DriverPNP Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_046E1028&REV_06\3&11583659&0&FEService: Impcd.Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}Description: Microsoft Virtual WiFi Miniport AdapterDevice ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&293AEA4E&0&01Manufacturer: MicrosoftName: Microsoft Virtual WiFi Miniport AdapterPNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&293AEA4E&0&01Service: vwifimp.Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}Description: Microsoft Virtual WiFi Miniport AdapterDevice ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&293AEA4E&0&02Manufacturer: MicrosoftName: Microsoft Virtual WiFi Miniport Adapter #2PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&293AEA4E&0&02Service: vwifimp.Class GUID: Description: Device ID: ACPI\SMO8800\1Manufacturer: Name: PNP Device ID: ACPI\SMO8800\1Service: .==== System Restore Points ===================.RP478: 6/12/2013 1:06:07 AM - Windows UpdateRP479: 6/15/2013 12:57:17 PM - Windows UpdateRP480: 6/18/2013 9:40:44 PM - Windows UpdateRP481: 6/21/2013 7:42:29 PM - Installed Java 7 Update 25 (64-bit)RP482: 6/25/2013 9:14:40 PM - Windows Update.==== Installed Programs ======================.ABBYY FineReader 9.0 SprintAdobe Acrobat 9 ProAdobe Acrobat 9.5.5 - CPSID_83708Adobe Flash Player 11 ActiveXAdobe Photoshop Elements 8.0Adobe Premiere Elements 8.0Adobe Reader XI (11.0.03)Advanced Audio FX EngineArcSoft Print CreationsArcSoft Print Creations - Greeting CardArcSoft Print Creations - Photo BookArcSoft Print Creations - Photo CalendarArcSoft Print Creations - Photo PrintsBatteryBar (remove only)Bing BarBlindWrite 6CCleanerConvertXtoDVD 4.1.19.365CoziCyberLink PowerDVD 9.6D3DX10Definition Update for Microsoft Office 2010 (KB982726) 32-Bit EditionDell DataSafe Local BackupDell DataSafe OnlineDell DockDell Driver Download ManagerDell Edoc ViewerDell Getting Started GuideDell Mobile Broadband UtilityDell Webcam CentralDigimarc Plug-ins for Adobe® Photoshop®DropboxDVD Converter Ultimate 1.3.0.2DVD43 Plug-in v1.0.0.5Epson Connect Printer SetupEpson Customer ParticipationEpson Download NavigatorEpson Event ManagerEpson FAX UtilityEpson Print CDEPSON ScanEPSON WorkForce 845 Series Printer UninstallEpsonNet Config V3EpsonNet PrinteRegerLTEvrsoft First Page 2006ffdshow [rev 2527] [2008-12-19]FileHippo.com Update CheckerGoogle ChromeGoogle Update HelperGoToAssist 8.0.0.514IHA_MessageCenterInstallVC90SupportIntel PROSet WirelessIntel® Control CenterIntel® Management Engine ComponentsIntel® PROSet/Wireless WiFi SoftwareIntel® Rapid Storage TechnologyIntel® Turbo Boost Technology DriverIntel® Turbo Boost Technology MonitorIntel® PROSet/Wireless WiMAX SoftwareInternet ExplorerJava 7 Update 17Java 7 Update 25 (64-bit)Java Auto UpdaterJava 6 Update 26 (64-bit)Java 6 Update 30JavaFX 2.1.1JMicron Flash Media Controller DriverJunk Mail filter updateLogitech SetPoint 6.51LTCM ClientMalwarebytes Anti-Malware version 1.75.0.1300MediaFire ExpressMicrosoft .NET Framework 4 Client ProfileMicrosoft Application Error ReportingMicrosoft Office 2010Microsoft Office 2010 Service Pack 1 (SP1)Microsoft Office Access MUI (English) 2010Microsoft Office Access Setup Metadata MUI (English) 2010Microsoft Office Excel MUI (English) 2010Microsoft Office Office 64-bit Components 2010Microsoft Office OneNote MUI (English) 2010Microsoft Office Outlook ConnectorMicrosoft Office Outlook MUI (English) 2010Microsoft Office PowerPoint MUI (English) 2010Microsoft Office Professional 2010Microsoft Office Proof (English) 2010Microsoft Office Proof (French) 2010Microsoft Office Proof (Spanish) 2010Microsoft Office Proofing (English) 2010Microsoft Office Publisher MUI (English) 2010Microsoft Office Shared 64-bit MUI (English) 2010Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010Microsoft Office Shared MUI (English) 2010Microsoft Office Shared Setup Metadata MUI (English) 2010Microsoft Office Single Image 2010Microsoft Office Word MUI (English) 2010Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bitMicrosoft SilverlightMicrosoft SkyDriveMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2005 Redistributable (x64)Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319MotoHelper MergeModulesMotorola Mobile Drivers Installation 5.9.0Movie MakerMSVCRTMSVCRT_amd64MSVCRT110MSVCRT110_amd64MSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)MSXML 4.0 SP3 ParserMSXML 4.0 SP3 Parser (KB2721691)MSXML 4.0 SP3 Parser (KB2758694)Music ManagerMy DellNVIDIA 3D Vision Driver 310.90NVIDIA Control Panel 310.90NVIDIA Graphics Driver 310.90NVIDIA HD Audio Driver 1.3.18.0NVIDIA Install ApplicationNVIDIA PhysXNVIDIA PhysX System Software 9.12.1031NVIDIA Stereoscopic 3D DriverNVIDIA Update 1.11.3NVIDIA Update ComponentsPC Tune-UpPhoto CommonPhoto GalleryQuickset64QuickTimeRealtek Ethernet Controller DriverRealtek High Definition Audio DriverRecuvaRenesas Electronics USB 3.0 Host Controller DriverRoxio BurnSecurity Update for CAPICOM (KB931906)Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit EditionSecurity Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit EditionSecurity Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553091)Security Update for Microsoft Office 2010 (KB2553096)Security Update for Microsoft Office 2010 (KB2553371) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553447) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2589320) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2598243) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687501) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687510) 32-Bit EditionSecurity Update for Microsoft OneNote 2010 (KB2760600) 32-Bit EditionSecurity Update for Microsoft Publisher 2010 (KB2553147) 32-Bit EditionSecurity Update for Microsoft Visio 2010 (KB2810068) 32-Bit EditionSecurity Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit EditionSecurity Update for Microsoft Word 2010 (KB2760410) 32-Bit EditionSkype™ 6.5Smart Defrag 2SmartSound Quicktracks for Premiere Elements 8.0Spelling Dictionaries Support For Adobe Reader 9Synaptics Pointing Device DriverUpdate for Microsoft .NET Framework 4 Client Profile (KB2468871)Update for Microsoft .NET Framework 4 Client Profile (KB2473228)Update for Microsoft .NET Framework 4 Client Profile (KB2533523)Update for Microsoft .NET Framework 4 Client Profile (KB2600217)Update for Microsoft Office 2010 (KB2494150)Update for Microsoft Office 2010 (KB2553065)Update for Microsoft Office 2010 (KB2553181) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553267) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553310) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553378) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2566458)Update for Microsoft Office 2010 (KB2596964) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2598242) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687503) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687509) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760631) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2767886) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2553290) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2597090) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2687623) 32-Bit EditionUpdate for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2598240) 32-Bit EditionUpdate for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit EditionVC 9.0 RuntimeVerizon Download ManagerVerizon ToolbarVerizon V CAST Media ManagerVSO Inspector 2.0.2Vz In Home AgentWIDCOMM Bluetooth SoftwareWindows Live Communications PlatformWindows Live EssentialsWindows Live Family SafetyWindows Live ID Sign-in AssistantWindows Live InstallerWindows Live MailWindows Live MessengerWindows Live MIME IFilterWindows Live Photo CommonWindows Live PIMT PlatformWindows Live SOXEWindows Live SOXE DefinitionsWindows Live SyncWindows Live UX PlatformWindows Live UX Platform Language PackWindows Live WriterWindows Live Writer ResourcesWindows Media Player Firefox PluginZET 9 Lite 1.67ZET 9 Lite 1.82ZET 9 Lite 1.87ZoneAlarm AntivirusZoneAlarm DataLockZoneAlarm Extreme SecurityZoneAlarm FirewallZoneAlarm LTD ToolbarZoneAlarm Security.==== Event Viewer Messages From Past Week ========.6/27/2013 8:10:12 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.6/27/2013 7:34:56 AM, Error: Service Control Manager [7038] - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).6/27/2013 7:34:56 AM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure.6/27/2013 7:32:40 AM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/27/2013 7:30:06 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the IHA_MessageCenter service to connect.6/27/2013 7:30:06 AM, Error: Service Control Manager [7000] - The IHA_MessageCenter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.6/27/2013 7:27:13 AM, Error: volmgr [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.6/27/2013 7:27:13 AM, Error: volmgr [46] - Crash dump initialization failed!6/26/2013 5:14:49 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Rapid Storage Technology service to connect.6/26/2013 5:14:49 PM, Error: Service Control Manager [7000] - The Intel® Rapid Storage Technology service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.6/26/2013 5:12:13 PM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/25/2013 9:03:48 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect.6/25/2013 9:03:48 PM, Error: Service Control Manager [7001] - The Intel® Management & Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.6/25/2013 9:03:48 PM, Error: Service Control Manager [7000] - The Intel® Management and Security Application Local Management Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.6/25/2013 9:02:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Defender service to connect.6/25/2013 9:02:31 PM, Error: Service Control Manager [7000] - The Windows Defender service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.6/25/2013 9:01:07 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.6/25/2013 9:01:07 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.6/25/2013 9:00:37 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.6/25/2013 9:00:07 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.6/25/2013 8:57:37 PM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/25/2013 7:20:49 AM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/24/2013 3:59:36 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Management & Security Application User Notification Service service to connect.6/24/2013 3:59:36 PM, Error: Service Control Manager [7000] - The Intel® Management & Security Application User Notification Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.6/24/2013 3:58:46 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.6/24/2013 3:58:46 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.6/24/2013 3:57:05 PM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.6/24/2013 3:51:14 PM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/23/2013 10:10:40 AM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/22/2013 3:10:24 PM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/20/2013 8:51:25 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.6/20/2013 8:51:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}6/20/2013 8:51:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}6/20/2013 8:51:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}6/20/2013 8:51:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}6/20/2013 8:51:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}6/20/2013 8:51:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}6/20/2013 8:47:19 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache KLIF NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Vsdatant vwififlt Wanarpv6 WfpLwf6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The TrueVector Internet Monitor service depends on the Zone Alarm Firewall Driver service which failed to start because of the following error: A device attached to the system is not functioning.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.6/20/2013 8:47:18 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.6/20/2013 8:09:38 PM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.6/20/2013 8:06:53 PM, Error: Service Control Manager [7022] - The TrueVector Internet Monitor service hung on starting.6/20/2013 10:49:07 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.6/20/2013 10:45:55 PM, Error: Service Control Manager [7022] - The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting..==== End Of File ===========================