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Posts posted by pbust

  1. Pricing

    What will be the price for a Malwarebytes 3.0 Premium license, and how many PCs will it cover?
    The price for new purchases of Malwarebytes 3.0 Premium is $39.99/year for 1 PC. 


    What is the Malwarebytes 3.0 Premium price for existing Malwarebytes Anti-Malware or Malwarebytes Anti-Exploit customers?
    Existing Malwarebytes Anti-Malware and Malwarebytes Anti-Exploit customers will be automatically entitled to a free upgrade to Malwarebytes 3.0 and will keep their existing subscription price (typically $24.95) for as long as they keep their subscription active.

  2. Upgrading to Malwarebytes 3.0

    I already have a subscription to Malwarebytes Anti-Malware Premium. How much do I have to pay for Malwarebytes 3.0?
    Existing subscribers won’t have to pay anything extra. Even though Malwarebytes 3.0 will sell for $39.99, all of our existing customers will keep their original price. So if your subscription is currently $24.95, it will remain at that price while your subscription remains active, and you can get Malwarebytes 3.0 Premium without having to pay anything extra. Your existing license key will work automatically with Malwarebytes 3.0 Premium.


    How can I install Malwarebytes 3.0 if I already have Anti-Malware, Anti-Exploit or Anti-Ransomware installed?
    You can simply download and run the installer. Malwarebytes 3.0 will automatically remove the old stand-alone Anti-Malware, Anti-Exploit and Anti-Ransomware and upgrade them all to Malwarebytes 3.0, migrating the license key accordingly.


    I have a Malwarebytes Anti-Malware lifetime license. Will it work for Malwarebytes 3.0 Premium?
    Yes! Malwarebytes 3.0 can simply be installed on top of Malwarebytes Anti-Malware, and a lifetime license will automatically apply to Malwarebytes 3.0 Premium.


    Can Malwarebytes 3.0 run alongside Malwarebytes Anti-Malware, Malwarebytes Anti-Exploit or Anti-ransomware Beta?
    No--there is no need for users to install the Malwarebytes stand-alone applications, and Malwarebytes 3.0 will automatically uninstall MBAM, MBAE and the Anti-Ransomware Beta before upgrade.

    NOTE: It is actually not possible to run the free version of Malwarebytes 3 and the standalone Anti-Ransomware Beta side-by-side, as they have components in common and are not designed to run in this way.  If you wish to have both Malwarebytes on-demand scanning and Anti-Ransomware then a Premium license is the best option.


    What if I decide not to upgrade to Malwarebytes 3.0?
    Per our new Lifecycle Policy that will go into effect on the Malwarebytes 3.0 GA date, Consumer versions of Malwarebytes Anti-Malware and Malwarebytes Anti-Exploit will reach End of Sale and End of Maintenance as of the Malwarebytes 3.0 GA date.  This means we will no longer sell or renew these versions, and we are not planning to release any more software updates. Technical support will be limited to supporting existing functionality as of that date. End of Life for these versions will be exactly 6 months from the Malwarebytes 3.0 GA date. Users may choose not to upgrade and continue to use older versions after the End of Life date if they wish, but they do so at their own risk, since we can’t guarantee that ongoing protection updates will be available. Please see malwarebytes.com/support/lifecycle for more details.


    If I stay on MBAM 2.2.1 how long will I continue to receive protection updates?
    As stated right above and per our Home Products Lifecycle Policy after a product has reached End of Life ongoing protection updates are not guaranteed. Though MBAM 2.x and 1.x for Home Users have reached End of Life there is no firm date when we will shut off protection updates (aka definition files) and we plan to continue providing them to these legacy versions as usual for the near term. However, it is important to note that the Malwarebytes 3 engine supports newer, more efficient and more advanced detection techniques and rule syntax not available in the MBAM 2.x and 1.x engines. This means that going forward there will be certain types of rules provided for 3.x that will have no equivalent in the legacy versions. The overall protective capability of 3.x will continue to grow as we add even more 3.x-specific rules over time, causing the gap between what 3.x and 2.x/1.x detects and protects against to widen. As such, we strongly recommended that you consider upgrading to Malwarebytes 3.


    I have tried Malwarebytes 3.0 but want to go back to MBAM 2.2.1
    If for whatever reason you want to downgrade to MBAM 2.2.1 and wait for a new version of 3.0, you can do so easily. Simply uninstall Malwarebytes 3.0, reboot and then download and install MBAM 2.2.1 from here.



  3. New in Malwarebytes 3.0

    What new features are in Malwarebytes 3.0?
    Malwarebytes 3.0 combines all of our malware-fighting technology—anti-malware, anti-ransomware, anti-exploit, and malicious website protection—into one program that scans 4x faster than previous versions of Malwarebytes Anti-Malware. It’s the strongest, most comprehensive Malwarebytes protection ever. This is the successor to replace and improve upon our flagship product, Malwarebytes Anti-Malware.


    What are the official names of the Malwarebytes 3.0 products?
    “Malwarebytes 3.0” is the official name of the product, replacing the “Malwarebytes Anti-Malware” and “Malwarebytes Anti-Exploit” products. Malwarebytes 3.0 comes in Premium, Trial and Free mode.  “Premium” indicates that the user has a paid subscription. “Trial” mode indicates that that a Premium Trial is in progress, and “Free” mode indicates that only the unpaid features are enabled.


    Is there still a FREE Malwarebytes? What will it include?
    Yes! We still firmly believe that everyone has a fundamental right to a malware-free existence, and that’s not changing. Malwarebytes 3.0 Free will have the same capabilities as Malwarebytes Anti-Malware Free, but with a 3x to 4x scan speed improvement.


    Which Operating Systems does Malwarebytes 3.0 support?
    We continue to support all versions from Windows XP to the latest Windows 10. Our Anti-Ransomware technology is only enabled on Windows 7 or higher.

  4. Hi @IdefixPC, We will offer our very loyal customers that bought both MBAM and MBAE Premium some nice licensing perks and option to refund parts of it, whichever you prefer. More details to come. Our main objective is that you come out happy after the migration to MB3. If you are not happy with Malwarebytes for whatever reason, please contact me directly and we will make it right. That goes for anybody.

  5. I don't like doing that type of pissing match promotion. We modified the AtomBombing exploit in a few different ways and the modifications bypassed the Cylance product (as it only has basic exploit protection) and were stopped by a stock/default MBAE install. Even a 1 year old MBAE version stopped all the AtomBomb modifications. Feel free to accept this statement (or not), but we probably won't do a video showing other vendors.


  6. It's a tech support scam. Have her call her bank and cancel the charge due to fraudulent charge.

    If you can get to her PC look at her browser history to see if you can determine which web address the scam was on, then post it here so we can block it and protect other users from it.

  7. Hi TJP.

    MBAE is a pre-infection preventative protection mechanism. It will prevent a ransomware infection if it is exploit-driven (drive-by, exploit kit, etc.) or when it is delivered via some social engineering attacks like Word Macros.

    Anti-Ransomware Beta is a post-infection detection and blocking mechanism. It monitors the behavior of ransomware on the machine and prevents files from being encrypted.

    The best approach, which is the one we recommend, is a layered approach. Install MBAM + MBAE + Anti-Ransomware to have the most effective protection against modern malware.



  8. Hi KeZa, I see you have a lot of security programs and startup optimizers. It could very well be that one of your other programs is preventing MBAE from installing to run as a startup/boot program.

    Try closing and disabling all your other security/optimizer/startup managers and then re-installing MBAE.


  9. Hi @btmp.

    Lately we've been doing some changes to the hooking mechanism to accommodate changes in Windows 10, and this could potentially be the source of the conflict. There might be some other changes to the hooking framework we need to do in 1.09. After release of 1.09 we should be able to have more time to look at this.


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