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gonzo

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Posts posted by gonzo

  1. Could you please send a Browser Guard debug log which shows the error as it occurs?  Also, because I am plagued by an unfixed Microsoft bug which causes severe memory issues, could you do an easy test while you are streaming?  Trying to narrow the list.  Here is what you would need to do...

    1. Open Windows Task Manager (ctrl-alt-delete)
    2. Select Task Manager from the list
    3. In Task Manager, click More Details
    4. Go to the Processes tab
    5. Click on the Memory column header (to sort display by memory usage)

    I am interested in which specific process is using an increasing amount of memory.  If your streaming causes you to run out of memory fairly quickly, the results of this test will take less time than that to observe.  Please let me know the results.

  2. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry for the inconvenience.

    Please note that this whitelist will also take care of possible TLD blocks that some of your users may get (.info TLD also incur a block due to the non-standard TLD).

  3. On 14 April 2022, we released Malwarebytes Anti-Ransomware Beta 11 version 0.9.20 with Component Update package version 1.1.468.  The changelog for this build can be found below:

    Performance/protective capability:

    • Improved detection quality for several ransomware variants
    • Corrected a silent block which occurred with an application communicating via command line with an external device using a COM port
  4. Database has been updated. Go to Browser Guard's Support screen and click on Check for DB updates to force the update on your computer now.

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