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gonzo

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Everything posted by gonzo

  1. The block has been lifted. Please allow a few hours for the next database update to occur.
  2. No problem. Its just a matter of learning how it works. When you get blocked, you will definitely know it.
  3. Actually, that message is saying it is a tracker. If it were malware, you would have received a block notification that would have prevented you from going to that website.
  4. I just visited the site successfully with current Firefox and Chrome builds, both using current Browser Guard.
  5. There are no blocks currently on hdfull.me. The other two sites should be blocked as trojans.
  6. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.
  7. Unfortunately, we don't have an answer here. A few days have passed, so the logs have definitely grown since then. We would be interested in seeing if there is a rational reason for a block on a known good site. Please send the logs...a ZIP would probably compress those puppies by 95%.
  8. Thanks. I am passing this on to the Browser Guard PM to determine if further investigation is merited, or if it possibly has been resolved through efforts taken yesterday. Thanks for this!
  9. @1PW Could you elaborate on where you were leading to that block? The download site is good, but maybe the pathway was not. I'm trying to determine the referring site if possible.
  10. I have successfully accessed the site on Windows 10 using both Firefox and Chrome. That means there is currently not a phishing block. "Too many invalid connections" sounds like a paraphrase for a DNS configuration issue. That could also be my misinterpretation of the user's words as well.
  11. A whitelist entry has been added. Please allow 15-30 minutes for changes to take effect.
  12. I had to read this thread over several times to figure out what the current issue was. I actually whitelisted polydesmida.info (I said .com in error). I think we're okay now. If not, please clarify what any remaining issues are. Thanks.
  13. A whitelist entry has been added. Please allow 15-30 minutes for changes to take effect.
  14. I am not privy to much data supporting blocks, so I am unable to answer your question. It was blocked as a Trojan two months ago. It was verified clean today and unblocked. Please allow up to 4 hours for changes to take effect.
  15. Accessed the site successfully using current build of both Firefox and Chrome with current Browser Guard enabled. Try dumping your cache and see if that fixes your problem.
  16. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.
  17. Using the whitelist entries added on Friday, I just successfully downloaded Scanner.exe for Intezer Endpoint Analysis in Chrome. You might try clearing your cache to make sure your browser's past isn't affecting you now.
  18. I whitelisted www.polydesmida.com. It was a TLD block, because .info domains are often misused. Please allow 15-30 minutes for changes to take effect. I also checked the other two sites which you have referred to in this thread. They are both accessible. I hope this takes care of it. As far as your DNS_PROBE issue, that would have nothing to do with Browser Guard. You could try clearing cache, or try using a different browser for testing purposes. There may be other issues at play.
  19. It was a false positive, and has been corrected. Please allow up to 4 hours for the change to take effect.
  20. The phishing block has been removed. Please allow as much as 4 hours for the next update to take effect and try again. Report back if you have any issues.
  21. All three sites are accessible with no issues other than a bit of latency. You should go over to the MALWARE REMOVAL forum and ask for assistance with other issues that may be getting in your way right now.
  22. The last remaining site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Sorry it took this long to get through the list.
  23. I have referred it to my technical manager so he can see what the underlying issue is. Sorry for the problems. I noticed that it is still blocked for me as well, though I have a file name that is being blocked. You are showing gibberish there instead. Not sure why...
  24. You might try flushing your DNS cache just in case you are pointing to an old location for your updates.
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