gonzo

Uninstalling from the Windows Add/Remove Programs does not do a complete uninstall. You need to use this tool to do a complete uninstall, then you can download the free version (or simply install it if you have already downloaded it). Automated Scheduling is a feature of the Premium version, and is part of the trial (until a trial expires). During the installation, you can choose whether you wish to start a free trial or just use the free version. Please bear in mind that the free version cannot go back and "undamage" everything that may have been damaged by malware if you were not using real-time protection when malware struck. That is a primary reason that the Premium version exists.

Lilly014, If you are using the paid version, you are entitled to open a support ticket with Malwarebytes Technical Support. The link to open a ticket is: https://www.malwarebytes.org/support/consumer/contact/ They are very busy right now, but they can work with you in Spanish.

Check out this page from the on-line help. It has the answer you're looking for: https://www.malwarebytes.org/support/guides/mbam/Scan.html

I forwarded your forum post and email address to our Sales group. They should be reaching out to you by Monday at the latest.

I don't mean to step on any toes here, but I wanted to add that there is more to it than just the Anti-Malware product that you are familiar with. There is also integration that has to take place to make it work with Techbench, or with anything other than the Free/Premium consumer release. That IS being worked on currently.

You will need to open a support ticket with Malwarebytes Technical Support to do that. https://www.malwarebytes.org/support/business/contact/

Also, look at the REAL TIME PROTECTION line on the Dashboard. There is an END FREE TRIAL link there.

A man with no arms went into a bar and asked for a beer. The bartender shoved the glass in front of him. "Look," said the customer, "I have no arms. Would you hold the glass up to my mouth?" "Sure," said the bartender, and he did. "Now," said the customer, "I wonder if you'd be so kind as to get my handkerchief out of my pocket and wipe the foam off my mouth." "Certainly," and it was done. "If you'd reach in my right pants pocket, you'll find money for the beer," said the armless man. The bartender got it. "You've been very kind," said the customer. "Just one more thing. Where is the mens' room?" "Out the door," said the bartender, "turn left, two blocks down at a gas station on the corner."

The little boy was sitting on the curb crying. An old man came over to him. "What's the matter, little boy? Why are you crying?" The little boy said, "I'm crying because I can't do what the big boys do." The old man sat down on the curb and cried too.

The premium version is the same download as the free one. When you activate it with your license ID and key, the free one converts into the premium version. Open a support ticket, tell them that you need the key, and give them the email address that you used when you purchased the product. They'll be able to give you the information you need. Here's the link to open your ticket: http://www.malwarebytes.org/support/consumer/contact/ By the way, I am assuming that you meant the premium version and NOT the Enterprise version. It is only used in a business environment, and is drastically different.. If I assumed wrong, please correct me.

I also forwarded it. I will follow up Tuesday morning when I arrive at the office.

The part of you with suspicions is likely right on target. It is a common issue that a client installed by Enterprise Edition directly over a standalone client (intact or remnants) displays the characteristics you have noted. Your guy may have uninstalled clients everywhere, not knowing that a uninstall using Windows Add/Remove programs does not completely uninstall the client. You need a special tool to do that. Under these circumstances, you will also need to uninstall the existing client which you installed via Enterprise Edition. The steps that should remedy this are: Using Enterprise Edition, uninstall clients exhibiting the problem behavior. Use mbam_clean (link is http://downloads.malwarebytes.org/file/mbam_clean) on each of these clients to assure that remnants are also cleaned up. Make sure that you right click the file so you can choose to Run as Administrator. Reboot each client to synchronize registries between disk and memory Using Enterprise Edition, install a new client with an appropriate policy of your choosingThat should fix the problem.

Reaching the end of the job interview, the Human Resources person asked a young MBA fresh out of Stanford, "What starting salary were you looking for?" The candidate responded confidently, "In the neighborhood of $200,000 a year, depending on the benefits package." The HR person said, "Well, what would you say to 5 weeks vacation, 14 paid holidays, full medical and dental, company matching retirement fund to 80% of salary, and a company car leased every two years...say an Audi R8?" The graduate sat up, mouth agape and said, "Wow! Are you kidding?" And the interviewer responded, "Of course...but you started it!"

Slight rehash for those who may have been paying attention... ----- For 30 years Joe has been working at the same and is planning to retire. Each day, at the end of his shift, he walks out the main gate with a wheelbarrow full of sawdust which the guard dutifully inspects. On his last day on the job, the guard stops him as he is leaving the main gate . He knows that Joe has been stealing all the while and has never been able to prove it so he asks, "Joe, I know you've been stealing but I don't know what or how. Every time I searched the sawdust, I found nothing! Tell me, I'm dying of curiosity, I won't say a word to anyone." Joe nodded his head and said, "Wheelbarrows."

Ship #1: Please divert your course 15 degrees to the North to avoid a collision. Ship #2: Recommend you divert your course 15 degrees to South to avoid a collision. Ship #1: This is the Captain of a US Navy ship. I say again, divert your course. Ship #2: No. I say again, you divert your course. Ship #1: THIS IS THE AIRCRAFT CARRIER ENTERPRISE, WE ARE A LARGE WARSHIP OF THE US NAVY. DIVERT YOUR COURSE NOW! Ship #2: This is a lighthouse. Your call.

A man wakes up his wife during the night with a glass of water in one hand and two aspirins in the other. She asks, "What's this for?" "This is for your headache," he says. She says "But I don't have a headache." He smiles and says "Gotcha!"

PaulL, This is being worked on right now. You will hopefully soon have a solution that meets with your liking.

Two points for the kid!

Maybe its a custom configuration on his spell checker. I love honest (and semi-honest) whoopsies!

I could say "Don't limit yourself" but even I wouldn't believe that.

A cop is staking out a bar for drunk drivers. At closing time, he sees a guy stumble out of the bar, trip on the curb, and fumble for his keys for five minutes. When he finally gets in, it takes him another five minutes to get the key in the ignition. Meanwhile, everybody else leaves the bar and drives off. When he finally pulls away, the cop is waiting for him, pulls him over, and gives him a Breathalyzer test. The test shows he has a blood alcohol level of 0.0. The cop says, "How is this possible?" The guy says, "Tonight I'm the designated decoy."

That would be a question for Technical Support. Open a ticket with them and tell them all of the email addresses you have used to purchase the product, and they'll be able to check for you.

Being a plumber is cool now?

John, The premium version of the product has changed from a lifetime license to an annual subscription. The subscription is good for three computers. Some people are upset about this, and some recognize that the value provided is well worth the cost. Having had to deal with "cooties" in the past, I know how much time and energy I spent trying to get my computer back into proper working condition, AND what I could have been doing instead. That's a determination you need to make for yourself, and my opinion may mean nothing. This posting may end up being moved elsewhere...I don't know how to do that properly, so I don't want to leave debris for someone else to clean up. Posting a new topic is the best thing to do if your subject is not directly related to the poster before you.

Hello, The purchased version and the trial version behave in the same manner with regard to both IIS and SQL Express. In the NEW VERSION (coming soon), you will be able to skip installation of SQL Express when you specifically choose to use an external database. There will be no change in behavior of IIS installation.