gonzo

If your clients are commercial users, they should NOT be using 2.0.2. That is a consumer release, and commercial usage violates the terms of the license agreement. There is a 1.75 release for business usage, and this is currently the most up-to-date release for business use. Having said that, you cannot uninstall Malwarebytes completely and successfully without using this: http://downloads.malwarebytes.org/file/mbam_clean Malwarebytes 2.x does not have the same registry settings as the 1.75 version, so you probably need to establish a stable reference point before you can determine what the actual problem is that you are facing.

I had to do a Google search to confirm my suspicions here, but Remote Desktop Services is a new name for Terminal Server. What you heard from Sales is correct about servers, but your specific answer is even more different. Malwarebytes does not support Terminal Server/Remote Desktop Services either because of the way in which the Windows services are implemented. It results in memory usage for each client that cannot be released, causing your server as a whole to run out of memory, resulting in a need to reboot as the only method to regain functionality. Then that process starts all over again. Malwarebytes has not yet created a Anti-Malware version that runs on server-class machines. I am not in the loop to know if there is a product on the drawing board. The type of services you are providing (and looking for protection on) would still be a different issue to be tackled.

Aahhh. Now I know why I found the joke so amusing...I had read it here a few weeks earlier.. Whoops!

A man is flying in a hot air balloon and realizes he is lost. He reduces height and spots a man down below. He lowers the balloon further and shouts, "Excuse me, can you tell me where I am?" The man below says: "Yes, you're in a hot air balloon, hovering 30 feet above this field." "You must work in IT", says the balloonist. "I do" replies the man. "How did you know." "Well" says the balloonist, "everything you have told me is technically correct, but it's no use to anyone." The man below says "you must work in management." "I do" replies the balloonist, "but how did you know?" "Well", says the man, "you don't know where you are, or where you're going, but you expect me to be able to help. You're in the same position you were in before we met, but now it's my fault."

You know you work in corporate America if ... You've sat at the same desk for 4 years and worked for three different companies. Your company's welcome sign is attached with Velcro. Your resume is on a flash drive in your pocket. Your biggest loss from a system crash is that you lose your best jokes. Your office is smaller than your bedroom closet. Salaries of the members on the Executive Board are higher than all the Third World countries' annual budgets combined. It's dark when you drive to and from work. Leftover food from meetings is your main staple. Weekends are those days your spouse makes you stay home. You're only sick if you can't walk or you're in the hospital. You're already late on the assignment you just got today. You work 200 hours for the $100 bonus check and jubilantly say "Oh wow, thanks!" Your boss' favorite lines are "when you get a few minutes," "in your spare time," "when you're freed up," and "I have an opportunity for you." Vacation is something you roll over to next year or a check you get every January. Your relatives and family describe your job as "works with computers." The only reason you recognize your kids is because their pictures are hanging in your cube. You read this entire list and understood it.

MBAE never had a lifetime license in the first place. There is no precedence for doing that now. All products are in development phase until they reach end of life. That's a prime reason why version numbers change. Limiting the revenue which funds operations (including continued product development) ends up causing products and feature sets to become stale and obsolete. That wouldn't be good for any of us.

Unless there is some kind of special offer, a lifetime license is unlikely. All of the competition also knows that a reasonable price for a subscription is good for everyone involved.

That is caused by attaching the shields into the application. Its expected, but only because you had the app active at the time.

Check this out: http://www.malwarebytes.org/business/antimalware-rt/ Released today!

Great. Lazz will get back to you soon.

byoldschool, You will need to follow the same directions as the person before you. The link is only sent to customers who can prove they should receive it.

Allen, You should have just received a private message (look for a red box at the top of your forum page) that will tell you I removed your email address from your posting and why. Please respond to that message with the ID and KEY that are not working for you, and I will then tell you what's wrong with it. DO NOT post that information on the forum...do it in a private message to me. Thanks!

I can't speak for any websites which operate from that IP address, but torrent ports are not the same as web ports. One COULD be good, and the other COULD be bad. Malwarebytes does not discriminate as far as individual ports go. An old adage is "An ounce of prevention is worth a pound of cure."

Anti-virus products and anti-malware products provide protection against different attack methods. Its in your best interest to make sure that you're protected.against all threats. We will never recommend one anti-virus over another, but having said that, you're in good shape right where you're at.

A burglar breaks into a house. He sees a CD player that he wants so he takes it. Then he hears a voice "JESUS is watching you." He looks around with his flashlight wandering "What the hell was that?" He spots some cash on a table and takes it. Once again he hears a voice " JESUS is watching you." He hides in a corner trying to find where the voice came from. He spots a birdcage with a parrot in it! He goes over and asks " Was that your voice?". The parrot said "Yes." He then says "What's your name?" The parrot replied, "Moses." The burglar says, "What kind of person names his bird Moses?" The parrot replies, "The same person that names his Rottweiler 'JESUS'."

You didn't say that you installed the new license into your MEE product. That's probably the issue. Go into the ADMIN panel and you will see a SET LICENSE button. Try that. It will likely fix your issue.

So there's this fella with a parrot. And this parrot swears like a sailor. He can swear for five minutes straight without repeating himself. Trouble is, the guy who owns him is a quiet, conservative type, and this bird's foul mouth is driving him crazy. One day, it gets to be too much, so the guy grabs the bird by the throat, shakes him really hard, and yells, "QUIT IT!" But this just makes the bird mad and he swears more than ever. Then the guy gets mad and says, "OK for you." and locks the bird in a kitchen cabinet. This really aggravates the bird and he claws and scratches, and when the guy finally lets him out, the bird cuts loose with a stream of vulgarities that would make a veteran sailor blush. At that point, the guy is so mad that he throws the bird into the freezer. For the first few seconds there is a terrible din. The bird kicks and claws and thrashes. Then it suddenly gets very quiet. At first the guy just waits, but then he starts to think that the bird may be hurt. After a couple of minutes of silence, he's so worried that he opens up the freezer door. The bird calmly climbs onto the man's outstretched arm and says, "Awfully sorry about the trouble I gave you. I'll do my best to improve my vocabulary from now on." The man is astounded. He can't understand the transformation that has come over the parrot. Then the parrot says, "By the way, what did the chicken do?"

I deleted that other post as I saw identical content minus the attachment.

Pro implied that it was for business, which was not the case. Premium clearly implies an enhanced feature set, and does not say anything about an intended user base.

Fourteen days. You can choose to end it early. You can choose to purchase anytime during the trial, or at the end of the trial. You can let the trial run its course for the fourteen days and do nothing, and it will revert to the free version at the end of the trial.

As the user has said that she no longer requires assistance, this thread is closed.

God was fed up. In a crash of thunder He yanked up to Heaven three influential humans: Barack Obama, Vladimir Putin and Larry Ellison. "The human race is a complete disappointment," God boomed. "You each have one week to prepare your followers for the end of the world." With another crash of thunder they found themselves back on Earth. Obama immediately called his cabinet. "I have good news and bad news," he announced grimly. "The good news is that there is a God. The BAD news is, God's really mad and plans to end the world in a week." In Russia, Putin announced to parliament, "Comrades, I have bad news and worse news. The bad news is that we were wrong: there is a God after all. The worse news is God's mad and is going to end the world in a week." Meanwhile, Larry Ellison called a meeting of his top engineers. "I have good news and better news. The good news is that God considers me one of the three most influential men on Earth," he beamed. "The better news is we stop these damned Java updates."

Oxa, First, let me say that people who volunteer their time to assist users get rather upset when their attempts to assist users are responded to in such a manner. That by itself is generally reason to take disciplinary action. That being said, I just uninstalled my premium version (using mbam_clean) and reinstalled the free version. It matches your screenshots exactly. You are correct that detected threats are quarantined automatically. Quarantined is NOT the same as deleted. You should be able to go to your HISTORY tab (just to the right of SETTINGS) and access quarantined files. Then, you can restore or delete them as you see fit. I also have Task Manager running, and I can see mbam.exe running ONLY when the Malwarebytes user interface is present on the screen. I close the UI, and mbam.exe goes away in Task Manager. If yours does not, there is a problem and you will need to run MBAM_CLEAN to completely uninstall, then reinstall. If it does go away, its CPU/memory usage should be zero. Your user interface looks as it should.

Oxa, Please send a screenshot of your Malwarebytes dashboard as it is currently.

Follow this link, read the pinned topics at the top, then submit the file according to the instructions in the pinned topic: https://forums.malwarebytes.org/index.php?showforum=42 It may be a false positive, and it may be the result of aggressive scanning for PUPs. If files include something that is not additional to the executable that was downloaded, they often are unwanted and went unnoticed during the download and/or installation process. That makes them Potentially Unwanted Programs. Also, please read this section in the on-line help. The NON-MALWARE PROTECTION section is specifically about PUPs. PLEASE NOTE: I messed up the second link when I typed this. It is now fixed. Sorry for any confusion.