Hi Gringo, I have run AdwCleaner and Junkware-Removal-Tool, here are the corresponding logs. After a reboot, I tried downloading HijackThis from its sourceforge page and it is still failing the virus check performed on completion... Thanks for your help! # AdwCleaner v2.301 - Logfile created 06/01/2013 at 12:18:45 # Updated 16/05/2013 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (32 bits) # User : Emily_x - JILL # Boot Mode : Normal # Running from : C:\Users\Public\AdwCleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** Folder Deleted : C:\Program Files\Conduit Folder Deleted : C:\Program Files\Search Guard Plus Folder Deleted : C:\Program Files\Search Guard PlusU Folder Deleted : C:\Program Files\SGPSA Folder Deleted : C:\Program Files\Viewpoint Folder Deleted : C:\ProgramData\Trymedia Folder Deleted : C:\ProgramData\Viewpoint Folder Deleted : C:\Users\Emily_x\AppData\Local\Temp\Iminent Folder Deleted : C:\Users\Emily_x\AppData\LocalLow\Conduit Folder Deleted : C:\Users\Emily_x\AppData\LocalLow\Toolbar4 Folder Deleted : C:\Users\Emily_x\AppData\LocalLow\uTorrentControl2 Folder Deleted : C:\Users\Emily_x\AppData\Roaming\Mozilla\Firefox\Profiles\ujof0tp0.default\ConduitCommon Folder Deleted : C:\Users\Emily_x\AppData\Roaming\Mozilla\Firefox\Profiles\ujof0tp0.default\CT3072253 Folder Deleted : C:\Users\Emily_x\AppData\Roaming\Mozilla\Firefox\Profiles\ujof0tp0.default\extensions\{687578b9-7132-4a7a-80e4-30ee31099e03} Folder Deleted : C:\Users\Emily_x\AppData\Roaming\Mozilla\Firefox\Profiles\ujof0tp0.default\extensions\{C9B68337-E93A-44EA-94DC-CB300EC06444} Folder Deleted : C:\Users\MELT\AppData\LocalLow\AskToolbar Folder Deleted : C:\Users\MELT\AppData\LocalLow\Search Settings ***** [Registry] ***** Key Deleted : HKCU\Software\AppDataLow\Software\Conduit Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar Key Deleted : HKCU\Software\AppDataLow\Software\uTorrentControl2 Key Deleted : HKCU\Software\AppDataLow\Toolbar Key Deleted : HKCU\Software\Iminent Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1B00725B-C455-4DE6-BFB6-AD540AD427CD} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{91C18ED5-5E1C-4AE5-A148-A861DE8C8E16} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4AAF2A6-F6D1-49A5-BA1A-B20735DF1955} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com Key Deleted : HKCU\Software\SGPUpdater Key Deleted : HKCU\Software\YahooPartnerToolbar Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1 Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1 Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1BB22D38-A411-4B13-A746-C2A4F4EC7344} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82} Key Deleted : 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HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{687578B9-7132-4A7A-80E4-30EE31099E03}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{91C18ED5-5E1C-4AE5-A148-A861DE8C8E16}] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{687578B9-7132-4A7A-80E4-30EE31099E03}] Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [webbooster@iminent.com] ***** [internet Browsers] ***** -\\ Internet Explorer v10.0.9200.16576 [OK] Registry is clean. -\\ Mozilla Firefox v12.0 (en-GB) File : C:\Users\Emily_x\AppData\Roaming\Mozilla\Firefox\Profiles\ujof0tp0.default\prefs.js Deleted : user_pref("CT3072253..clientLogIsEnabled", false); Deleted : user_pref("CT3072253..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...] Deleted : user_pref("CT3072253..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...] Deleted : user_pref("CT3072253.ALLOW_SHOWING_HIDDEN_TOOLBAR", false); Deleted : 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user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440); Deleted : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Sun Jun 03 2012 18:01:23 GMT+0100 (G[...] Deleted : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611"); Deleted : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20); Deleted : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com"); Deleted : user_pref("CommunityToolbar.notifications.showTrayIcon", false); Deleted : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300); Deleted : user_pref("CommunityToolbar.notifications.userId", "f017af6a-7c4e-4ec1-a30c-8cd0ad2a699b"); Deleted : user_pref("CommunityToolbar.originalHomepage", "hxxp://search.iminent.com/?appId=F5A0C82F-491E-4CD1-[...] Deleted : user_pref("CommunityToolbar.originalSearchEngine", "SearchTheWeb"); -\\ Google Chrome v27.0.1453.94 File : C:\Users\Emily_x\AppData\Local\Google\Chrome\User Data\Default\Preferences Deleted [l.2213] : homepage = "hxxp://search.iminent.com/?appId=F5A0C82F-491E-4CD1-A7DE-A47F81438A45", ************************* AdwCleaner[s1].txt - [21952 octets] - [01/06/2013 12:18:45] ########## EOF - C:\AdwCleaner[s1].txt - [22013 octets] ########## ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 4.9.4 (05.06.2013:1) OS: Windows 7 Home Premium x86 Ran by Emily_x on 01/06/2013 at 12:22:57.33 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0BEC4524-53E6-4CD5-85B2-CCC697C45C18} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{30BC4772-A654-49D6-979A-0489E2DF4C7F} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{E30675F3-9D85-48F8-8883-AACD8EFA62D9} ~~~ Files Successfully deleted: [File] "C:\Users\Public\Desktop\play more great games!.url" ~~~ Folders ~~~ FireFox Emptied folder: C:\Users\Emily_x\AppData\Roaming\mozilla\firefox\profiles\ujof0tp0.default\minidumps [4 files] ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 01/06/2013 at 12:24:29.70 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~