MrsQuest
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I can't speak for any of the testing and performance issues since I don't know too much, but I just used the updated beta version to rid my system of Trojan.JSRedir.H! The MBAM I downloaded yesterday couldn't find it, but this version did. Thanks!
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AV and MBAM will not update & system slow
MrsQuest replied to MrsQuest's topic in Resolved Malware Removal Logs
After looking at some other topics on this forum (15879 in particular), I went ahead and downloaded the updated beta version of MBAM and redid the scan. It found 2 infected objects, including the file that other scans had found and not removed ~ Trojan.JSRedir.H. My AV is now updating and everything seems fine. This was even a good lesson for my 12-year-old. You guys are gods! I think I will go ahead and put MBAM on all 14 of our business computers. Thanks! -
My computer is having problems (extremely slow), and I'm not an IT person. McAfee AV will scan, but the icon has disappeared from taskbar. A message appears saying I need to reinstall, but it won't update, and I'm blocked from the website (HTTP 501 message - website unable to display page). ESET scanner and Windows Onecare safety scanner both indicated Trojan/Daonol.D but were unable to successfully remove. Other scans, including MBAM say there is no problem. MBAM downloaded, but won't update. I am now following the instructions in topic 2936. MBAM logfile as follows: Malwarebytes' Anti-Malware 1.36 Database version: 1945 Windows 5.1.2600 Service Pack 3 5/23/2009 3:07:02 PM mbam-log-2009-05-23 (15-07-02).txt Scan type: Full Scan (C:\|) Objects scanned: 206491 Time elapsed: 1 hour(s), 1 minute(s), 37 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) HijackThis logfile as follows: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:48:53 PM, on 5/23/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16827) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\vsnp2std.exe C:\WINDOWS\stsystra.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe C:\Program Files\Lexmark 5200 series\lxbtbmon.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMConfig.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\CyberLink\PCM4Everio\EverioService.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMProcess.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\palmOne\Hotsync.exe C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe C:\Program Files\Nikon\NkView6\NkvMon.exe C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1060929 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bacavalley.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe" O4 - HKLM\..\Run: [KMCONFIG] C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe KMConfig.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe" O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: *.acehardware-acenet.com O15 - Trusted Zone: *.acehardware-aceonline.com O15 - Trusted Zone: *.acehardware-eaglevision.com O15 - Trusted Zone: *.acehardware-vendors.com O15 - Trusted Zone: *.aceservices.com O15 - Trusted Zone: *.acehardware-acenet.com (HKLM) O15 - Trusted Zone: *.acehardware-aceonline.com (HKLM) O15 - Trusted Zone: *.acehardware-eaglevision.com (HKLM) O15 - Trusted Zone: *.acehardware-vendors.com (HKLM) O15 - Trusted Zone: *.aceservices.com (HKLM) O16 - DPF: AceIESecuritySettings - http://ww2.acehardware-acenet.com/Controls...itySettings.CAB O16 - DPF: {24B8CB65-C0D2-11D0-A523-444553540000} (AceExplorer Control) - http://ww2.acehardware-acenet.com/ACENET/C...xpl/AceExpl.cab O16 - DPF: {41F841C0-AE16-11D5-8817-0050DA6EF5E5} (FarPoint Spread 6.0 (OLEDB)) - http://ww2.acehardware-acenet.com/ACENET/c...t60/fpspr60.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1243043407435 O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab O16 - DPF: {8BF1A503-001F-11D0-A296-00A0246497B9} (ACENET Control) - http://ww2.acehardware-acenet.com/ACENET/C...ENET/ACECTL.CAB O16 - DPF: {C903C000-9C6E-419D-A0AC-2E760BBA3764} - http://ww2.acehardware-acenet.com/ACENET/C...Si/McsiMenu.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Filter hijack: text/html - {821bacbe-db9b-42fc-a49d-259d321e64b7} - (no file) O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe -- End of file - 12663 bytes Thank you for any help you can give me.