. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 5/26/2005 6:40:06 PM System Uptime: 5/7/2013 11:51:08 AM (1 hours ago) . Motherboard: Dell Computer Corp. | | 0R8060 Processor: Intel® Pentium® 4 CPU 2.80GHz | Microprocessor | 2793/533mhz . ==== Disk Partitions ========================= . A: is Removable C: is FIXED (NTFS) - 149 GiB total, 11.517 GiB free. D: is CDROM () E: is CDROM () F: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {4D36E96C-E325-11CE-BFC1-08002BE10318} Description: E-MU E-DSP Audio Processor (WDM) Device ID: PCI\VEN_1102&DEV_0008&SUBSYS_40021102&REV_00\4&1C660DD6&0&08F0 Manufacturer: Creative Technology, Ltd. Name: E-MU E-DSP Audio Processor (WDM) PNP Device ID: PCI\VEN_1102&DEV_0008&SUBSYS_40021102&REV_00\4&1C660DD6&0&08F0 Service: ctaud2k . ==== System Restore Points =================== . RP1041: 5/2/2013 5:02:07 AM - System Checkpoint RP1042: 5/2/2013 5:04:31 AM - Removed Java 6 Update 35 RP1043: 5/2/2013 5:13:39 AM - Installed Java 7 Update 21 RP1044: 5/7/2013 12:32:46 PM - System Checkpoint . ==== Installed Programs ====================== . 2Wire Wireless Client 3D Windows XP Screen Saver 7-Zip 9.20 Adobe Flash Player 11 Plugin Adobe Photoshop 7.0 Adobe Reader X (10.1.6) AIM for Windows Amazon MP3 Downloader 1.0.15 American Flag Screen Saver AmpliTube LE ANWIDA Soft Spazio 1.0 DEMO AOL Toolbar AOL Uninstaller (Choose which Products to Remove) Apple Application Support Apple Mobile Device Support Apple Software Update Audacity 1.2.6 Belarc Advisor 7.0 Belkin Setup and Router Monitor Belkin USB Print and Storage Center BitTorrent 4.0.2 Bonjour BrowseToSave 1.74 CA eTrust Antivirus Cakewalk VST Adapter 4 CANON iMAGE GATEWAY MyCamera Download Plugin CANON iMAGE GATEWAY Task for ZoomBrowser EX Canon MOV Decoder Canon MOV Encoder Canon MovieEdit Task for ZoomBrowser EX Canon Utilities Digital Photo Professional 3.10 Canon Utilities EOS Sample Music Canon Utilities EOS Utility Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX Canon Utilities Movie Uploader for YouTube Canon Utilities PhotoStitch Canon Utilities Picture Style Editor Canon Utilities ZoomBrowser EX Canon ZoomBrowser EX Memory Card Utility Collab ConvertHelper 2.2 DataPilot Digital Audio System discWelder BRONZE Trial (E-MU) DivX Content Uploader DivX Web Player DownloadTerms DreamStation DXi2 Driver Detective DVD Shrink 3.2 DVD Solution DVDFab Decrypter 2.9.7.7 DVDFab Platinum 3.2.0.0 Ghosthunter release ExtractNow Facebook Plug-In FixWindowsUpdate FL Studio 6 FLAC Installer 1.1.2a (remove only) Free Music Zilla GadgetBox Expansion GEAR 32bit Driver Installer Google Updater HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) Hotfix for Windows XP (KB926239) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP PrecisionScan LT Software Intel® Extreme Graphics 2 Driver Intel® PRO Network Adapters and Drivers IrfanView (remove only) iTunes Java 7 Update 21 Java Auto Updater JussDrop Kjaerhus Audio MPL-1 v1.02 VST Live 4.1.5 LiveReg (Symantec Corporation) LiveUpdate 1.80 (Symantec Corporation) LookInMyPC magicJack Malwarebytes Anti-Malware version 1.75.0.1300 Medi@Show Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office Professional Edition 2003 Microsoft Silverlight Microsoft SQL Server Desktop Engine (SONY_MEDIAMGR) Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Mozilla Firefox 20.0.1 (x86 en-US) Mozilla Maintenance Service MSN MSN Music Assistant MSXML 6 Service Pack 2 (KB973686) Multimedia Launcher Nero 6 Ultra Edition Netflix Movie Viewer OGA Notifier 2.0.0048.0 PCFriendly Picasa 3 Plaxo Toolbar for Windows Power2Go 3.0 PowerDirector PowerDVD PowerProducer QuickTime RealPlayer Realtek AC'97 Audio Riva FLV Encoder 2.0 SBC Yahoo! DSL Home Networking Installer Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 Series (KB969878) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB908531) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928090) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB929969) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937143) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB939653) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB942615) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944338-v2) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958470) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971032) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB977165-v2) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981350) Security Update for Windows XP (KB982381) SMPlayer 0.6.9 SONAR LE Sony DVD Architect 3.0 Sony Media Manager 2.0 Sony Media Manager 2.2 Sony Noise Reduction Plug-In 2.0h Sony Sound Forge 9.0 Sony Vegas 7.0 SoundMAX Speccy Steinberg Cubase LE SUPER © v2011.build.49 (July 1st, 2011) version v2011.build.49 SureThing CD Labeler Deluxe 3.1 Susteen Launcher Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB914882) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB925720) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB942840) Update for Windows XP (KB946627) Update for Windows XP (KB955759) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update for Windows XP (KB980182) USB-IrDA Adapter VIA Rhine-Family Fast Ethernet Adapter Video Mover Voxengo Elephant VST 2.7 Voxengo Polysquasher VST 1.5 Voxengo Voxformer VST 1.9 Voxengo Warmifier VST 1.6 WaveLab Lite WebFldrs XP Winamp (remove only) Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage v1.3.0254.0 Windows Imaging Component Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 WinRAR archiver WinZip . ==== Event Viewer Messages From Past Week ======== . 5/2/2013 5:34:58 AM, error: Microsoft Antimalware [2001] - 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The Machine Debug Manager service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The eTrust Antivirus RPC Server service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The eTrust Antivirus Realtime Server service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The eTrust Antivirus Job Server service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The Belkin Network USB Helper service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The Belkin Local Backup Service service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7034] - The AffinegyService service terminated unexpectedly. It has done this 1 time(s). 5/2/2013 4:50:12 AM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 5/2/2013 4:50:11 AM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service. 5/2/2013 2:05:06 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde uagp35 ViaIde 5/1/2013 4:08:56 PM, error: Service Control Manager [7000] - The MSSQL$SONY_MEDIAMGR service failed to start due to the following error: The system cannot find the file specified. 5/1/2013 3:32:04 PM, error: Service Control Manager [7000] - The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process. 5/1/2013 3:31:31 PM, error: NETLOGON [3095] - This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration. . ==== End Of File ===========================